Modern Restaurant Management

MARCH 20, 2025

The challenges can be overwhelming, from managing multiple orders to coordinating staff and ensuring timely deliveries. You’re handling inventory, coordinating staff, and managing delivery routes, but everything seems to take twice as long as it should. Growing a restaurant or catering business is no small feat.

Catering 352

Catering Delivery Customer Service Customer Experience 352

Modern Restaurant Management

MAY 19, 2020

Many of you (even before CV-19) broadened your business model to include take-out and delivery. Delivery and takeout will be a permanent, expanded segment. There are many, many considerations for delivery (safety, preparation, logistics, POS, etc.). That means essentially ignoring the food cost percentage of delivery items.

Delivery 535

Delivery Food Food Safety Pricing 535

ChowNow

MARCH 27, 2025

If youre one of the thousands of restaurants that added online food delivery in recent years, you might be wondering: is it actually helping my business grow? These metrics give you a clear picture of your delivery performancefrom order volume and customer retention to delivery speed and profitability.

Delivery 195

Delivery Online Ordering Loyalty Program Food 195

Modern Restaurant Management

JANUARY 14, 2025

Review inventory management strategies Inventory isn't just a stockpile of ingredients. Negotiate Strategically : Don't be afraid to negotiate on price, payment terms, and delivery schedules. Embrace seasonality Forging relationships with local farmers and purveyors unlocks access to fresh, cost-effective ingredients.

Management 450

Management Management Food Seasonal Menu 450

Modern Restaurant Management

DECEMBER 17, 2024

When consumers order more food online, it’s clearly good for business – but it can also make it harder for businesses to manage inventory. In 2025, restaurants need to have a plan in place that ensures they are effectively managing inventory and redirecting unused, still edible food to donations.

2025 419

2025 Loyalty Program Customer Experience Online Ordering 419

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them.

Inventory 450

Inventory Management Management Cash Management 450

Modern Restaurant Management

MAY 15, 2023

Less than two decades ago, restaurant-quality meal delivery was largely limited to pizza and Chinese takeout. Today, the global food delivery app industry is predicted to reach $320 billion by 2029 — up from $140 billion in 2022. When it comes to delivery, you can take the process into your own hands.

Customer Experience 493

Customer Experience Delivery Loyalty Program Mobile Ordering 493

7 Shifts

NOVEMBER 17, 2021

Both situations could have been prevented with proper restaurant inventory management, which gives restaurant operators better oversight over what's in stock and how it is used. There are plenty of good reasons to take inventory on a regular basis: Your restaurant can avoid running out of a key ingredient mid-service. Inventory Basics.

Inventory 370

Inventory Management Management Point of Sale 370

The Rail

DECEMBER 2, 2024

Have you noticed how food delivery apps are becoming essential in attracting and retaining diners? In this article, we’ll show you exactly how to create a food delivery app tailored to your restaurant’s needs, while staying competitive in a booming industry. The global online food delivery market size was valued at USD 221.65

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

DECEMBER 23, 2024

For instance, smart inventory systems can help reduce waste, while energy-efficient appliances cut operational costs and carbon footprints. Cloud-based POS systems, mobile ordering platforms, and delivery-focused kitchen setups will remain vital tools for navigating uncertainty.

2025 346

2025 Hospitality Bar Customer Experience 346

Modern Restaurant Management

JUNE 15, 2021

Delivery and curbside pick-up reduced on-site staffing. Inventory stock changed significantly. The ingrained customer behavior over the past year, delivery, mobile orders, curbside pick-up, will likely continue. The delivery service trend is expected to continue as consumers have become accustomed to the convenience.

Technology 508

Technology Loyalty Program Front of House Online Ordering 508

Modern Restaurant Management

JUNE 27, 2025

Quick-service restaurants maintain a steady customer satisfaction score of 79 (on a 100 point scale), while full-service restaurants — despite slipping 2 percent to 82 — remain one of the highest-rated industries in the Index, according to the American Customer Satisfaction Index (ACSI®) Restaurant and Food Delivery Study 2025.

Loyalty Program 371

Loyalty Program 2025 Customer Experience Customer Service 371

EATER

JANUARY 21, 2021

It’s probably not Uber Eats, Postmates, or Grubhub 2020 was an undeniably big year for food delivery. Benefitting the most from this disruption to an already broken food supply chain are third-party delivery apps, such as UberEats, Grubhub, and DoorDash. When did delivery apps get so powerful? Delivery apps hurt restaurants.

Delivery 335

Delivery Customer Service Food Order Online Ordering 335

Modern Restaurant Management

MARCH 27, 2020

With the help of historical sales reports and known weather conditions, they can calculate how much raw material stock they will have to actually buy and eliminate the risk of spending extra to maintain inventory. Smart Inventory Management. Because AI keeps a close watch on inventory, it can help theft and waste be avoided.

Inventory 517

Inventory Waste Customer Experience Events 517

Modern Restaurant Management

AUGUST 6, 2020

Second, it is becoming essential to focus on items that will travel well for upwards of 30 minutes in a third-party delivery or for a customer to pick up. Optimize Inventory. Let’s say you operate a burger shop with beginning inventory valued at $5,000. At the end of the week, you had inventory worth $4,000.

Front of House 531

Front of House Inventory Food Safety Social Media 531

Modern Restaurant Management

DECEMBER 21, 2020

During the pandemic, restaurants that quickly pivoted to takeout and delivery were able operate more profitably than those who were slow to change. Next year will bring new competitors to restaurants such as fresh food vending and more fresh grocery meal options available for delivery. Increase Need for Transparency.

2021 553

2021 Technology Food Supply Food Safety 553

Modern Restaurant Management

APRIL 17, 2025

Now, restaurants across all categories recognize how these features protect their bottom line, especially with ongoing staffing challenges and inventory planning concerns." Tock’s quick response allowed our partners to quickly adapt to a takeout and delivery model when indoor dining wasn't possible.

Reservations 251

Reservations Fine Dining 2024 2023 251

Goliath Consulting

DECEMBER 12, 2024

Secure Deliveries and Inventory The holiday rush often means more frequent deliveries. Maintain an updated inventory system to quickly identify discrepancies or shortages. For special events, consider hiring temporary staff trained in crowd management. Verify schedules and restrict access to authorized personnel only.

Bar 195

Bar Cash Management Seasonal Menu Restaurant Law 195

Modern Restaurant Management

DECEMBER 18, 2023

Fifty-three percent of those respondents said they have reduced their cost of goods sold (COGS) through better inventory tracking of key ingredients. In addition, AI can be used to automate and improve many back-of-house processes such as sales forecasting, purchasing, inventory, scheduling, and accounting.

2024 506

2024 2023 Back of House 2022 506

Modern Restaurant Management

APRIL 5, 2022

As per a recently published report by Future Market insights, the Takeaway and Delivery Food market is going to witness accelerated demand in the coming years with online food platforms. As restaurants shuttered across the world due to the pandemic in 2020, deliveries and takeout orders soared.

Online Ordering 491

Online Ordering Website Management Point of Sale Inventory 491

Modern Restaurant Management

JANUARY 20, 2022

Before the use of self-driving passenger vehicles becomes common, it is likely that there will be the use of autonomous delivery vehicles. Integrated Inventory and Purchasing. One area of restaurant operations where AI can have a major impact is by integrating inventory and purchasing systems with your point of sale (POS systems).

Food Order 520

Food Order Waste Online Ordering Email Marketing 520

Modern Restaurant Management

APRIL 9, 2025

Customers expect seamless online ordering, loyalty programs, and delivery options, and franchise systems need to invest in tech to stay competitive. Customers expect seamless online ordering, loyalty programs, and delivery options, and franchise systems need to invest in tech to stay competitive.

Loyalty Program 251

Loyalty Program Franchise Franchising Fast Casual 251

Lavu

APRIL 17, 2025

Real-Time Inventory Tracking offers a powerful solution by giving operators instant visibility into whats in stock, whats being used, and what needs to be reordered. With real-time data guiding inventory decisions, restaurants can take tighter control of their food costs and boost long-term profitability.

Inventory 78

Inventory Food Waste Mobile Ordering 78

ChowNow

FEBRUARY 13, 2025

An inventory management system with automated restocking alerts keeps your stock levels in check. Multi-Channel Integration : Sync with online ordering platforms, third-party delivery apps, and marketing tools for a connected restaurant ecosystem. Beyond where customers place orders, how you manage deliveries matters just as much.

2025 195

2025 Technology Loyalty Program Mobile Ordering 195

Lavu

NOVEMBER 30, 2024

Integrating mobile inventory systems with POS platforms simplifies restaurant operations by automating inventory updates, reducing errors, and providing real-time insights. Here’s what you need to know: Benefits : Real-time stock updates, improved accuracy, and smarter inventory planning.

Inventory 78

Inventory POS Mobile Ordering Waste 78

Modern Restaurant Management

MARCH 9, 2022

Upgrade inventory and ordering systems with the latest technology. Proper inventory management is essential to decreasing food waste and saving related expenses. All employees should practice proper “first in, first out” inventory management. Inspect all food deliveries. Implement a digital system (e.g.,

Waste 539

Waste Compost Food Recycling 539

Modern Restaurant Management

MAY 20, 2020

Long-term success will depend on re-envisioning traditional concepts and strategic development of new operational practices that integrate practical social distancing protocols with more permanent delivery/take-out platforms. Take-out and delivery sales were slow to get started early on in the initial pandemic shutdowns.

Food Safety 508

Food Safety Consumer Goods Hospitality Food Order 508

Crunchtime

MAY 23, 2025

Are these 3 issues undermining your restaurant's inventory accuracy? From deliveries and data entry to transfers and reporting, inventory management in restaurants is full of moving parts. Its no surprise that even small missteps can quietly create big problems.

Inventory 78

Inventory Delivery Management Management 78

Lavu

NOVEMBER 29, 2024

Real-time inventory systems help restaurants cut food waste , save money, and improve operations. Here’s how: Track Stock in Real-Time : Monitor inventory levels instantly to avoid overstocking or understocking. Reduce Spoilage : Get alerts for expiring items and use the FIFO method to manage perishable goods.

Waste 78

Waste Inventory Food Point of Sale 78

Modern Restaurant Management

JUNE 12, 2024

Additionally, digital inventory management systems provide real-time stock updates, helping maintain optimal inventory levels, reduce waste, and ensure the availability of ingredients. AI-driven predictive analytics, for instance, help forecast demand, manage inventory, and reduce food waste.

Loyalty Program 473

Loyalty Program Mobile Ordering Dietary Restrictions Customer Experience 473

Goliath Consulting

OCTOBER 16, 2024

When integrated with other systems, it allows for easy syncing with online orders and real-time inventory management, making operations smoother and more organized. Online Ordering and Delivery Management: With the increasing demand for delivery and takeout services, integrating online ordering capabilities is critical.

Operations 150

Operations Loyalty Program Front of House Online Ordering 150

Modern Restaurant Management

MAY 27, 2025

In today's digital landscape, restaurants have become prime targets for cybercriminals who take advantage of potential entry points from point-of-sale systems, online ordering platforms, customer databases, loyalty programs and third-party delivery services. Consider the alarming pattern over the past three years. In January 2023, Yum!

Insurance 282

Insurance Document Employee Relations 2023 282

Modern Restaurant Management

JUNE 5, 2023

When people think of the way AI is currently used in quick service restaurants – such as fast-food chains – they might think of AI-powered voice bots utilized at drive-thrus or AI tools to forecast inventory needs based on demand.

Dine-in 474

Dine-in Customer Service Customer Experience Hiring 474

Modern Restaurant Management

APRIL 2, 2025

This means understanding and optimizing existing systems and inventory to avoid unnecessary complexity. Identify essential SKUs that are susceptible to supplier performance issues: Late deliveries and price volatility must be closely monitored to reduce vulnerabilities. This process involves a few key components: 1.

Supplies 251

Supplies Inventory Sourcing Operations 251

Goliath Consulting

JULY 8, 2020

Every bar manager experiences recurring nightmares of that one delivery day. It is the middle of the lunch rush and trucks keep showing up at the loading dock during times the restaurant has deemed inappropriate for deliveries. How often are you counting a detailed inventory? We all know the one.

Supplies 392

Supplies Bar Management Management 392

Modern Restaurant Management

JUNE 3, 2025

It can also optimize operations by forecasting busy times, adjusting staffing levels, and managing inventory, making everything run more smoothly and cutting down on waste. Convenience is huge too, especially with the continued demand for delivery and takeout, so promoting easy online ordering or contactless service hits the mark.

Marketing 380

Marketing Loyalty Program Email Marketing Customer Experience 380

Modern Restaurant Management

FEBRUARY 4, 2022

Restaurants will also explore delivery options beyond costly third-party partnerships, and hike delivery menu prices to make the channel more lucrative as off-premise demand holds steady. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Delivery Options.

2022 547

2022 Customer Service Online Ordering Website Management 547