Modern Restaurant Management

JUNE 16, 2020

For example, the L&L Colorado Springs, Colorado location used a small wagon attached to a remote-controlled car to bring food from the store to the parking lot during curbside delivery, top photo. Safety : L&L emphasized the importance of following health regulations. Elisia Flores.

Franchise 147

Franchise Franchising Leadership Food Safety 147

Modern Restaurant Management

NOVEMBER 11, 2020

Labor and employment claims will continue to be one of the top legal issues facing restaurants as they navigate the government health and safety regulations. Others have brought employees back that were only temporarily furloughed and have questions about accrued sick leave. The eviction moratorium is not a long-term solution.

Kitchen Safety 221

Kitchen Safety License Restaurant Law Food Safety 221

EATER

MAY 22, 2020

Whole Foods photo, Brooks Kraft LLC/Corbis via Getty Images; illustrations, zuperia /Shutterstock. The risk is real: Dozens of supermarket workers have already died of COVID-19; this week, Randy Narvaez, a longtime employee at the Kroger-owned King Scoopers, in Denver, became the latest casualty of the crisis.

Employee Relations 145

Employee Relations Food Safety Website Management Social Media 145

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. If you don’t learn to adapt and reinvent yourself, you’re not going to be successful, COVID or not.

2020 197

2020 Kitchen Safety Food Safety Loyalty Program 197

Bingage

JULY 7, 2020

Getting the right license will save you from many legal difficulties, also it gives customers a sense of security, safety & satisfaction. You can promote these on your website and in your marketing campaigns to convince your customers that you prepare high-quality food and providing safe online food delivery.

License 98

License Document Kitchen Safety Certification 98

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Modern Restaurant Management

JANUARY 12, 2022

This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. Investment in delivery and mobile ordering pays off. According to this year's survey, restaurant operators' early investment in delivery and mobile ordering has paid off in a big way.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Modern Restaurant Management

APRIL 15, 2020

As more restaurants focus their undivided attention on their off-premise offerings and guests adapt their consumption to this new environment, plus some of the government relief measures take effect, some small improvements may lie ahead.” Food and Alcohol Sales Trends. Same-store traffic fell by 29.2 percent during March.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

SEPTEMBER 15, 2021

In a survey of 4,079 small business owners conducted from 8/15 to 9/13/21, 66 percent reported having a "very difficult" time finding the right employees to fill open roles, many of which are necessary to help them drive revenue and rebound. In July, 47 percent couldn't hire enough employees. Dining Trends in Canada.

2021 178

2021 Loyalty Program Retail Online Ordering 178

The Restaurant Times

JUNE 30, 2021

The role requires them to be a ‘jack of all trades’ and oversee functions that are as diverse as stock management and employee training. . The diverse nature of the job requires a restaurant manager to have a learning mindset and share new insights with the management and employees. . Source: MBB Management.

Operations 52

Operations Management Management Front of House 52

Modern Restaurant Management

DECEMBER 17, 2020

The 2020 holiday season may not offer the same gatherings, parties and hoopla of years’ past, but diners are making sure it is still filled with amazing food. ” The gift of food. During November, the percentage of restaurant food online mentions and reviews that was classified as positive grew by 7.0

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

EATER

MARCH 19, 2021

The past 12 months have seen restaurants navigate changing regulations with little guidance from the government. They’ve largely been left on their own to weigh staff and customer safety against the need to stay in business. Despite everything, exciting new food businesses have opened — and many of them have done it on Instagram.

Kitchen Safety 122

Kitchen Safety Outdoor Food Safety Small Business 122

The Restaurant Times

JUNE 22, 2021

Some of the strengths that restaurants might have are – an innovative menu, good location, good food quality, low prices, satisfying customer service, attractive packaging, and quirky marketing. Look for ongoing consumer , food delivery and menu trends , upcoming festivals or events that can increase sales. .

Point of Sale 52

Point of Sale Social Media Restaurant Law Government 52

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. Yelp Economic Average.

2020 191

2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

JULY 15, 2020

During a pandemic, drone delivery may also enable restaurants to serve customers who feel uncomfortable picking up food from a restaurant or having a delivery drivers come to their homes. In November of 2016, Domino’s began experimental drone pizza deliveries in New Zealand. The first is a waiver of Part 107.31

Delivery 193

Delivery Restaurant Law Insurance Food Safety 193

Modern Restaurant Management

APRIL 2, 2020

The National Restaurant Association Educational Foundation has launched the Restaurant Employee Relief Fund to support U.S. restaurant employees financially impacted by the coronavirus crisis. Clic here to d onate to the Foundation’s Restaurant Employee Relief Fund. This fund is designed to help those struggling employees.”

Healthcare 206

Healthcare Employee Relations Online Ordering Customer Service 206

Modern Restaurant Management

DECEMBER 16, 2019

Finding and retaining employees remain among the biggest obstacles operators struggle with. Additionally, turnover rates for restaurant employees and managers continue to be at all-time highs. It seems the industry has reached its ceiling in terms of hourly employee turnover and is now moderating. Go with a Restaurant Gift Card.

2019 128

2019 Compost Mobile Ordering Point of Sale 128

Modern Restaurant Management

AUGUST 5, 2020

in-restaurant dining and online ordering for pickup or delivery), which can be leveraged to drive highly customized campaigns using a built-in marketing solution. Now available through Grubhub, it is a delivery-only concept that specializes in antibiotic-free, oven-baked, boneless chicken bites. Credit: Tyga Bites.

Food Safety 210

Food Safety Mobile Ordering Online Ordering Kitchen Safety 210

Modern Restaurant Management

MAY 27, 2020

Participating restaurants will donate 15-25 percent of sales to their local food bank and over 1500 restaurants nationwide have already joined the initiative. ” Over 200 food banks face a surge in demand for emergency food aid in the wake of COVID-19. Aramark Creates Safety Plans.

Food Safety 176

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

OCTOBER 4, 2021

Top frustrations when picking up orders include: order isn’t ready and having to wait (46 percent), food is ready but still having to wait (44 percent), food is cold (36 percent), order is inaccurate (36 percent), and no designated mobile order pickup line (22 percent). Loyalty programs are most popular for fast food.

2021 170

2021 Fast Casual Mobile Ordering Social Media 170

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Celebrates Anniversary and Employees. TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. He started his career with Hardee’s Food Systems in 1983 ending in the position of District Manager.

Food 173

Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

JULY 7, 2020

In this edition of MRM News Bites, we feature the latest delivery platform consolidation, the release of PPP loan information and ServSafe Dining Commitment. billion in an all-stock transaction that brings together two top players in third-party delivery, Uber will acquire Postmates. Uber To Acquire Postmates. 350,000-1 million. $1-2

Mobile Ordering 192

Mobile Ordering Restaurant Law Seating Customer Service 192

Modern Restaurant Management

SEPTEMBER 3, 2020

Unequivocally, restaurateurs and entrepreneurs in the food industry have been among the hardest hit, economically speaking, by the COVID-19 pandemic. Even the most creative of restaurants have struggled to keep employees on payroll – even at wages half of which they were accustomed.

Fine Dining 201

Fine Dining Restaurant Law Food Truck Outdoor 201

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. The most popular COVID-related safety offerings people look for when booking a venue included outdoor spaces (47 percent) and socially-distanced floor plans (40 percent).

2021 189

2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

JUNE 19, 2020

Did not reduce the salaries or wages of their employees by more than 25 percent, and did not reduce the number or hours of their employees; OR. Experienced reductions in business activity as a result of health directives related to COVID-19, and did not reduce the salaries or wages of their employees by more than 25 percent.

Food Safety 145

Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

OCTOBER 29, 2020

This edition of MRM News Bites features tech companies winning funding, AI in the kitchen, DoorDash invests in brick and mortar and the gamification of food ordering. Since the start of COVID-19, Nextbite has launched 15 brands and has added over 1,000 delivery-only restaurants nationwide. Ordermark Raises $120M in Series C Funding.

Online Ordering 143

Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

SEPTEMBER 15, 2020

“Without assistance at all levels of government, many of these businesses will be forced to close their doors. The study also found that 8 million employees were laid off or furloughed during the height of the pandemic. Unfortunately, many already have. Each member of the coalition is committed to responsibility.

Fast Casual 162

Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

MARCH 16, 2020

believes the coronavirus is not going to have a single blanket impact on all aspects of the economy or even the retail economy or food sector more specifically. 17 percent said they were just avoiding dining-in (opting to pick-up or have food delivered), with 10 percent appearing to lean toward Ordering for Pickup only. That was up 5.7

Mobile Ordering 122

Mobile Ordering Online Ordering Point of Sale POS 122

EATER

SEPTEMBER 16, 2021

Pandemic-related materials, food, and labor shortages make running an independent restaurant near-impossible. Along with environmental conditions triggered by global warming, COVID has snarled supply chains across the world, and food supplies are no exception. Our food supply] is not all one supply chain,” he says.

Front of House 122

Front of House Food Supply Back of House Supplies 122

EATER

MAY 18, 2020

Confronted with growing losses from the pandemic, restaurant owners face personal ruin This is Eater Voices , where chefs, restaurateurs, writers, and industry insiders share their perspectives about the food world, tackling a range of topics through the lens of personal experience. First-time writer? They want out.

Point of Sale 112

Point of Sale Small Business Employee Relations Food Safety 112

Apicbase

APRIL 20, 2022

Verify that both customers and employees understand your brand concept. Guests expect your food to taste the same, no matter which location they visit or order from. So take the time to optimise your workflows, implement solid protocols and map out your food and beverage tech strategy before you start to look for investors.

Franchise 52

Franchise Franchising Cash Management Kitchen Safety 52

EATER

MAY 15, 2020

But to some hourly employees, that core concept has rung hollow during the pandemic. Nevertheless, Jamie and about 20 other Waffle House employees crammed into their unit, working 12-hour shifts to keep the restaurant open and running on a limited menu as the businesses around them shuttered. “It Photo by Matthew Stockman/Getty Images.

Back of House 98

Back of House Employee Relations Customer Service Take-out 98

Modern Restaurant Management

JULY 27, 2020

Interest for alcohol-related experiences has increased since June 1, relative to other food activities, with a rise in consumer interest for wineries (up 51 percent), cideries (up 39 percent), breweries (up 24 percent) and distilleries (up 19 percent).

Franchise 177

Franchise Franchising Mobile Ordering Kitchen Safety 177

EATER

OCTOBER 15, 2020

Where stores and shopping centers can enforce mask use at all times and offices can send their workers home to operate remotely, food businesses are by nature tied to the act of eating, which requires taking off that mask. That’s when the money dries up.”

Outdoor 144

Outdoor Seating Small Business Customer Service 144

Modern Restaurant Management

SEPTEMBER 17, 2020

According to a new survey released by the National Restaurant Association, nearly one in six restaurants (representing nearly 100,000 restaurants) is closed either permanently or long-term; nearly three million employees are still out of work; and the industry is on track to lose $240 billion in sales by the end of the year. Comfort Food.

2020 189

2020 Food Safety Food Supply Kitchen Safety 189

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The biggest trend by far, for now, and going into 2020 is ghost kitchens (AKA delivery only, virtual kitchens, cloud kitchens, pick-up only, etc.). Ghost Kitchens.

2020 138

2020 Kitchen Safety Consumer Goods Point of Sale 138

EATER

AUGUST 5, 2020

Starbucks, McDonald’s, and Chipotle all have in-store mask policies and guidance, which is more than the federal government can say In hard times, it’s nice to recognize and rally around our true leaders: Big Macs, burrito bowls, and Frappuccinos. Customer mask mandates from other fast food and fast casual chain restaurants soon followed.

Employee Relations 126

Employee Relations Fast Casual Food Safety Mobile Ordering 126