Modern Restaurant Management

JANUARY 28, 2024

Make sure any passwords on mobile devices are encrypted and strong. “Dear Customer”) and threats regarding your financial accounts (i.e. Knowledge of the enemy is important in any battle, and fighting to protect customer data is no different. Notify your insurance agent or carrier. Contact affected customers.

Loyalty Program 98

Loyalty Program Small Business Insurance Restaurant Law 98

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. But now that pickup and delivery is their only option, restaurants simply cannot continue to rely on a service that is eating away at their bottom line.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

7 Shifts

JUNE 4, 2021

Numbers can give us insights into everything from profits and losses to average customer spend to how often employees cycle through. Average customer headcount. Customer Acquisition Costs. Customer Retention Rate. If it's not measured, it won't be managed. But what should be measured, and how? Inventory turnover ratio.

Point of Sale 417

Point of Sale Inventory Employee Relations Customer Service 417

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Sometimes called a virtual restaurant, virtual kitchen or cloud kitchen, a ghost kitchen is a food-service business that serves customers exclusively through online orders.

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

MARCH 25, 2020

Their technology allows a restaurant to enable curbside order, pay and delivery – with 24 hours. The company is offering Tap & Order and Tap & Pay technology free during the COVID-19 crisis. This means a restaurant can convert their parking lot into a touch free take out zone and also implement online ordering.

Online Ordering 91

Online Ordering Insurance Mobile Ordering Website Management 91

Restaurant Engine

JUNE 23, 2021

The pandemic presented an opportunity for restaurant delivery services. Did you know that more than 60% of consumers in the United States say they order food for delivery once a week? For most of your restaurant customers, delivery is an expected service. Offer Online Ordering. Today’s diners want convenience.

Delivery 80

Delivery Online Ordering Loyalty Program Customer Service 80

ChowNow

MARCH 26, 2021

But what shocked customers was the specific reason that Yoonjin Hwang, the chef of Spoon by H, gave for the closure: credit card chargebacks. Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Unfortunately, though, service-related chargebacks are more and more common.

Operations 88

Operations Online Ordering Food Safety Mobile Ordering 88

ChowNow

AUGUST 26, 2021

But what shocked customers was the specific reason that Yoonjin Hwang, the chef of Spoon by H, gave for the closure: credit card chargebacks. Online orders for food and beverage grew an incredible 93 percent between 2019 and 2020. Unfortunately, though, service-related chargebacks are more and more common.

Operations 78

Operations Online Ordering Food Safety Mobile Ordering 78

EATER

DECEMBER 16, 2021

The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . Vianne applied to work as a food delivery worker for Postmates and DoorDash, two relatively recent app-based delivery services. Getty Images. Buy “One Fair Wage” at Amazon or Bookshop now.

Back of House 136

Back of House Employee Relations Delivery Mobile Ordering 136

The Restaurant Times

SEPTEMBER 30, 2021

After all, they let you change sites, keep menus short and focused, and create an exciting and dynamic small company on wheels since they are smaller and most importantly mobile, unlike a restaurant. Moreover, since the COVID-19 pandemic, many customers prefer to eat from food trucks rather than restaurants as they are relatively safer.

Food Truck 52

Food Truck Food License Mobile Ordering 52

Modern Restaurant Management

MARCH 16, 2020

Transactions can then be handled directly between customer and restaurant, with individual restaurants setting their own terms and conditions and fulfilling the transactions. "We're For months to come, they will need help accessing government benefits and mental health services, paying their rent, and feeding their families.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Modern Restaurant Management

NOVEMBER 30, 2020

It could be that you've got mobility issues. But customers have always liked it because it requires a lot less work for the diner—though enormous effort to make it work seamlessly from the restaurant point of view. It's extremely convenient if you just want to quickly run in and out and grab something.

2021 184

2021 Kitchen Safety Food Safety Consumer Goods 184

Deliverect

OCTOBER 23, 2019

In an era of convenience, online ordering systems, self-service kiosks and mobile platforms have become key to give the customers what they crave the most: a fast, personalized and convenient food experience through delivery and/or takeaway. In-house delivery pros and cons.

Delivery 63

Delivery Front of House Food Online Ordering 63

Next Restaurants

NOVEMBER 6, 2019

This article will focus on some marketing ideas you can use to promote your food and your services to area holiday Christmas parties. But in reality, most businesses do want some kind of bar or drink service at their parties. These rules tend to vary state by state, but you’ll need some kind of license in order to pour and serve.

Catering 73

Catering Marketing Social Media Email Marketing 73

Indoor Media

APRIL 20, 2018

Google Local Services ads are a new form of paid advertising for local professional service providers that can help you establish trust with consumers, generate leads, and close sales. How do Google Local Services ads work? Consumers searching for local services see small boxes at the top of the results page.

Advertising 78

Advertising Small Business Customer Service Consumer Goods 78

BNG Point of Sale

JULY 30, 2021

If you know your customers are out there, then you can find them instead of relying on them to find you. . So, to find your customers, you also have to know where they are going to be. Don’t you think your regular customers will find you if you have a central location? Insurance comes in many varieties.

Food Truck 52

Food Truck Food Point of Sale Online Ordering 52

Gecko Hospitality

NOVEMBER 22, 2022

This way you can customize your messages to them. From mobile, you can view Tweet activity when you select a specific Tweet on your timeline. For Instagram -You can access Instagram Insights via Meta Business Suite on your desktop or via your business Instagram profile on mobile.

Hiring 52

Hiring Social Media Recruiting Hospitality 52

EATER

JUNE 5, 2020

Across the country, delivery app couriers for Caviar, DoorDash, and UberEats face confusion (and the risk of arrest) during citywide curfews James* works as a courier for four different app-based delivery services, but in 2012, he drove a yellow cab in New York City during Hurricane Sandy. Dashers need to maintain a customer rating of 4.2

Restaurant Law 66

Restaurant Law Food Safety Employee Relations Delivery 66

Sling

OCTOBER 6, 2022

Are you searching for a way to recognize your employees for their years of service, reward them for a job well done, and retain them longer? Sounds like a tall order, doesn’t it? The built-in flexibility of the concept means that your business can customize the rewards to fit the interests of everyone on your team.

Back of House 148

Back of House Healthcare Customer Service Transportation 148

Modern Restaurant Management

JANUARY 2, 2024

With products now cleared for consumer sale in both the United States and Singapore, the cultivated meat industry is moving from proof of concept and early-stage R&D to a focus on demonstrating scalability, sustainable unit economics, and consumer and customer demand.

2024 192

2024 Fast Casual Insurance Food Safety 192

EATER

MAY 14, 2020

despite the fact that their employer, Stemilt Ag Services, one of the state’s largest ag labor employers, had from the start implemented extensive safety measures to minimize their risks. Many also have pre-existing conditions and some have no sick leave or health insurance. They are believed to have caught the virus in the U.S.,

Agriculture 106

Agriculture Back of House Food Safety Transportation 106

Modern Restaurant Management

AUGUST 5, 2020

and will enable TouchBistro to fully integrate customer loyalty and guest marketing into its all-in-one point-of-sale (POS) and restaurant management platform. “Now, more than ever, restaurateurs need an effective and affordable way to promote their restaurants to new and existing customers so they can bring them back again and again.

Food Safety 199

Food Safety Mobile Ordering Online Ordering Kitchen Safety 199

Modern Restaurant Management

JULY 1, 2020

Yelp released an Economic Impact Report outlining economic shifts as restaurants start to reopen for dine-in service and people respond to Black Lives Matter protests across the country. Consumers have become accustomed to the new forms of communications and services, and there’s no going back.” Ecolab chairman and CEO.

2020 178

2020 Travel Food Safety Consumer Goods 178

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. In order to deliver on both these accounts, it's critical to cultivate an environment where people — customers and staff alike — want to be. These incentivize employees to stick around and perform better in order to attain their bonus.

Front of House 370

Front of House Back of House Communication Customer Service 370

7 Shifts

DECEMBER 4, 2020

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Health insurance plan opt-in forms. Federal Insurance Contributions Act (FICA) taxes : Employees and employers split paying into Social Security and Medicare. Withhold 6.2% out of pocket.

2021 370

2021 Tip Distribution Restaurant Law Insurance 370

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. “This new feature helped us keep our doors open and continue serving our customers during the recent downturn,” he said. Sellers pay a flat fee of $1.50

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

7 Shifts

MAY 15, 2023

While most restaurateurs are experts in hospitality and customer service, payroll makes many savvy business owners scratch their heads. Health insurance plan opt-in forms. Federal Insurance Contributions Act (FICA) taxes: FICA is the tax levied on employers to pay Social Security and Medicare. Withhold 6.2%

2023 195

2023 Tip Distribution Audits Restaurant Law 195

Modern Restaurant Management

APRIL 7, 2020

Ensuring business interruption insurance covers COVID-19. Right now, restaurants aren’t receiving the benefits they deserve from insurance companies. Small actions like buying a gift card, ordering take-out, or leaving a review can make a difference.

Tip Distribution 146

Tip Distribution Healthcare Hospitality Food Supply 146

Restaurant365

FEBRUARY 25, 2020

Full-Service Restaurants. A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. Catering Services. Profit margins average 7-8% for catering service businesses. Add Online Ordering to Your Restaurant.

Loyalty Program 183

Loyalty Program Fast Casual Point of Sale Online Ordering 183

Modern Restaurant Management

JUNE 12, 2020

We are proud to support our franchisees who offer much-needed job opportunities, in a welcoming environment where people can feel appreciated and rewarded for serving both customers and their communities during this critical time,” said Stephanie Lilak, Dunkin’ Brands’ Senior Vice President and Chief Human Resources Officer.

Franchise 139

Franchise Franchising Food Safety Kitchen Safety 139

Restaurant365

MARCH 30, 2020

You want to take care of your team and keep your customers happy, but you also need to make sure you can return to post-COVID19 times with momentum on your side. Well-executed delivery may actually help you gain loyal, long-term customers, who remember how you treated them during a challenging time. Vehicle insurance.

Delivery 78

Delivery Operations Insurance Cash Management 78

Sling

JULY 1, 2021

The dictionary definition of direct labor cost is: Wages incurred in order to produce goods or provide services to customers. Direct labor cost even includes monies paid to individuals for ancillary tasks not related to the “hands-on” manufacture of a product or the “face-to-face” provision of a service.

Definition 78

Definition Insurance Employee Relations Customer Service 78

Modern Restaurant Management

SEPTEMBER 25, 2020

Gorlie’s initial investment on the Vet Chef’s opening day was $41,200, and that includes the food inventory for their first service. You can go to your customers. Instead of waiting for customers to come to you, a food truck can go wherever there are hungry people, whether that’s a music festival or a corporate lunch.

Food Truck 230

Food Truck Food Food Safety Point of Sale 230

Cheetah

OCTOBER 3, 2020

Now that indoor dining is once again allowed, waitstaff, cooks and sanitation workers are asked to come back to work with no changes to their compensations, health insurance or paycheck. A noble gesture at times when service workers have practically no job security. Be transparent with your customers and thank them for their support.

Inventory 78

Inventory Insurance Cash Management Point of Sale 78

Modern Restaurant Management

MARCH 11, 2020

Smart Foodservice operates 70 small-format cash and carry stores across California, Washington, Oregon, Idaho, Nevada, Utah and Montana that serve small and mid-sized restaurants and other food business customers with a broad assortment of products. Smart Foodservice had 2019 revenues of approximately $1.1

Bar 121

Bar Cash Management Loyalty Program Point of Sale 121

Clover - Restaurants

MARCH 26, 2024

While certain basic services should be included in any deal (for example, the use of shared equipment and garbage/recycling removal), you’ll likely have to pay more for certain amenities. General liability insurance is also a typical requirement of a commercial kitchen. Your state website will likely offer more information.

Food Truck 52

Food Truck Cash Management Website Management Small Business 52

Apicbase

JUNE 16, 2023

The metrics and calculations in this list will help you bring order to the chaos and manage the performance of each unit in the chain. From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52