Modern Restaurant Management
JUNE 2, 2022
The past two years have brought unprecedented changes across the restaurant industry, from new concerns related to social distancing and cleanliness to the acceleration of pre-pandemic trends such as the rise of mobile ordering and third-party delivery services.
Social Hospitality
JANUARY 5, 2022
For most restaurants, the focus remains on delivery and pickup to serve customers. The pandemic’s toll on restaurants was more limited than otherwise because of delivery services. Mobile chatbots equip restaurants and food delivery apps to do many things.
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Social Hospitality
AUGUST 13, 2020
Customer service is at the core of innovation and good business practices. After all, the future in the hospitality sector quite literally lies in the hands of guests and customers, so it’s imperative that you always perfect your customer service.
Modern Restaurant Management
OCTOBER 26, 2021
Indeed, we’ve entered a new era of customer habits –– much of it catalyzed by the pandemic, but some of which was already beginning to take shape even prior. Most notably is the shift to mobile and the way in which consumers patronize their favorite restaurants.
Modern Restaurant Management
JUNE 21, 2021
With restrictions easing, customers are excitedly returning to their favorite restaurants. Mobile order and pay solutions are a cost-effective way to support the current skilled staff you have to deal with peak periods while also helping to maximize sales.
The Restaurant Times
JANUARY 24, 2022
The idea of allowing users to skip the queue as well as the enormous revenue opportunity available in table ordering mobile app category is driving restaurants and app development companies to innovate. Enhance Customer Experience With Table Ordering App.
Gecko Hospitality
MAY 13, 2022
And when so many workers leave a business, it particularly impacts customer service. Even if job vacancies aren’t in customer facing roles, staffing shortages and turnover has a profound impact on your customers. It requires that we make customer service the priority.
Modern Restaurant Management
APRIL 13, 2021
Luckily that’s easier today with mobile advertising and restaurant owners should consider embracing this modern technology to market their business effectively. Once you understand your customers needs it will involve creating an offering that can be compelling for them to take action.
Modern Restaurant Management
OCTOBER 27, 2022
The last couple of years have proven that digital experiences will continue to play a central role for quick-service restaurant (QSR) operators. Luckily, QSRs have no shortage of technologies at their disposal to help them achieve the sort of customer personalization that drives profits.
Social Hospitality
FEBRUARY 25, 2021
How can you convince a customer to come to your business and spend money on your food? In addition to bringing customers to your restaurant, your 2021 marketing should focus on bringing your restaurant to them. Not sure how to best reach customers in their homes or on-the-move?
The Restaurant Times
AUGUST 5, 2021
A mobile POS or an mPOS (mobile point-of-sale) system is any internet-enabled smartphone or a tablet dedicated to performing the functions of an electronic point-of-sale terminal. . For the vast F&B market in the UAE, mobile POS systems are an asset. Enhance Service Levels.
Modern Restaurant Management
MARCH 26, 2021
The last year has had a profound impact on both restaurant operations and customer preferences, resulting in permanent changes. The impact of the global pandemic has fast-tracked the restaurant industry's need for digital ordering, particularly for off-premises dining options.
Restaurant Engine
JULY 22, 2020
The customer experience starts with your online presence before it gets to your dining room. It’s often the “door” your customers first walk through. You want to always be working on improving customer experience for your restaurant online. How to Boost Customer Satisfaction.
BNG Point of Sale
OCTOBER 15, 2021
Mobile POS For Retail. What Is A Mobile POS System For Retail? A mobile point of sale is a system in which POS software is installed on handheld, mobile devices, such as an iPad or Android tablet or smartphone. Benefits of a Mobile POS System for Retail Stores.
Modern Restaurant Management
SEPTEMBER 23, 2020
Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. While some had well established services already in place, others have had to start from nothing to provide these capabilities.
The Restaurant Times
NOVEMBER 28, 2021
Since the last few years, online ordering has evolved on so many levels. With technology getting more advanced each passing second and customers becoming increasingly tech-savvy, online ordering has become more prevalent around the world. Technology Uplifts Customer Experience .
ChowNow
JANUARY 25, 2022
Mobile ordering apps have been rapidly growing in popularity over recent years. Between 2016 and 2018, usage of food ordering apps grew by 140 percent. Now that the COVID-19 pandemic has accelerated the adoption of ordering technology, apps have become critical for restaurants.
ChowNow
MARCH 3, 2021
Restaurant mobile apps are having a moment. Online ordering has steadily increased over the years, and the COVID-19 pandemic has accelerated adoption of digital tools and online ordering. . At ChowNow, we’ve long touted the effect of mobile apps on customer retention and loyalty.
Restaurant365
DECEMBER 6, 2019
Your servers are constantly on the go – every second matters when it comes to turning tables and providing high-quality service to your guests. A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations.
Modern Restaurant Management
JULY 30, 2021
Most establishments were forced to shut down their operations intermittently or limit themselves to carry out or delivery services. Here are a few ways restaurants can use consumer insights to improve their overall business and profitability: Analyze Customer’s Day-to-Day Routines.
Restaurant Engine
JULY 14, 2021
You’ll find offering your customers a smaller menu, they’ll order more because it’s easier to decide. What’s more, in this article, we look at why your customers love smaller menus. Small Menus are Customer Friendly. Smaller Menus Mean Faster Service.
Modern Restaurant Management
JUNE 1, 2021
Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. The New Norm: Text to Order.
Restaurant Engine
AUGUST 12, 2020
Online ordering is perfect for upselling customers. Today’s restaurant customer wants what they want when they want it. They want to be able to order it the minute they think about it. Through online ordering. 1: Skip the Delivery Service.
ChowNow
MAY 21, 2019
Your restaurant’s dishes earn rave reviews, and your service is second to none. So what else can you do to boost your restaurant customer satisfaction? One answer, surprisingly, lies in your to-go business: Implementing your own online ordering system will improve your customer experience and strengthen loyalty. When that’s the case, they want the convenience of ordering online. Here’s why customers love online ordering so much.
Focus POS
MARCH 24, 2021
5 Reasons Why Restaurants Need Contactless Mobile Pay-at-Table Solutions. Staffing issues like these are why restaurants need to leverage contactless mobile pay-at-table solutions that will allow them to operate with only table runners and kitchen staff.
BNG Point of Sale
MAY 28, 2020
See Why Many Businesses Are Using Mobile POS Systems To Grow Their Business In 2020. As methods of doing business and customer expectations grow and change, small businesses (and especially independent or locally-owned restaurants) must be ready to meet demand whenever and wherever it exists.
Next Restaurants
OCTOBER 9, 2019
Your point-of-sale (POS) system should evolve as your customer base transitions into more of a “cashless society.” A bulky or slow legacy system will prevent your business from creating a positive customer experience, so keep up with the business world as it changes. If it’s time to upgrade to a modern point-of-purchase system that improves your guests’ experiences, consider these key features: Mobility Streamlined ordering Refined business workflow Customer and management metrics.
BNG Point of Sale
APRIL 22, 2020
Handheld POS Systems Are A Popular Option For Mobile Businesses, Learn More About How They Work. Own a restaurant that requires a mobile point of sale system? Curious what value they can bring to your mobile business?
Restaurant Business
MARCH 22, 2023
When people think about automation in foodservice, they often picture cold, indifferent efficiency—the last things any operator wants to provide in a great customer experience. A good example of this dual benefit is the use of digital ordering kiosks.
Modern Restaurant Management
APRIL 27, 2021
The COVID-19 pandemic has forced thousands of traditional restaurants to transform themselves into order ahead restaurants; pre-pandemic, only 15 percent of restaurants offered curbside pickup; today, that’s up to 70 percent. Automating Order Ahead Logistics.
BNG Point of Sale
MAY 10, 2022
iPad systems are becoming more popular, and the popularity of mobile point-of-sale stations has continued to leave an impact on the restaurant industry. So today let’s look at the pros and cons of mobile point-of-sale systems and let you know if they are the right fit for your restaurant.
BNG Point of Sale
MAY 10, 2022
iPad systems are becoming more popular, and the popularity of mobile point-of-sale stations has continued to leave an impact on the restaurant industry. So today let’s look at the pros and cons of mobile point-of-sale systems and let you know if they are the right fit for your restaurant.
Restaurant Technology Guys
JUNE 15, 2022
It's time to order a meal for pickup, and your customer is looking forward to feasting on their favorite appetizer and main course. But there are many problems with your online ordering app.
Focus POS
DECEMBER 11, 2019
Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. Menu and order Customization.
The Restaurant Times
AUGUST 23, 2021
From placing orders by phone to directly ordering via apps, ordering from restaurants has undergone a revolutionary shift, especially post COVID-19. In the pre-COVID times, online ordering was used to compliment the dine-in services of restaurants.
The Restaurant Times
FEBRUARY 14, 2021
Online ordering has flourished with time and completely transformed the way restaurants deliver food. Customers are now seeking convenience and expecting timely and hygienic doorstep delivery options. How To Enhance Customer Loyalty By Customizing Your Online Ordering System.
Restaurant365
OCTOBER 29, 2021
Restaurants are devoting time, energy, and marketing resources to improve the customer experience. However, the benefits of improving the customer experience go beyond just getting better reviews. Leveraging QR Codes & Mobile Pay.
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