Indoor Media

MAY 10, 2019

You may not be surprised that word-of-mouth is still an excellent way to grow your customer base, but it may surprise you how many people are willing to try your restaurant based on a stranger’s recommendation. Restaurant reviewers or food bloggers influence people’s buying and eating choices. But, who’s reading blogs, you ask?

Influencer 78

Influencer Marketing Social Media Food 78

Modern Restaurant Management

DECEMBER 10, 2021

While your restaurant may feature a diverse menu, delicious food, a great ambiance, and excellent customer service, you will still struggle to build a customer base without promoting it. The fact is that running a successful restaurant is more than just offering good food and good service. Emphasize Best-Selling Items.

Marketing 225

Marketing SEO Front of House Website Management 225

7 Shifts

AUGUST 12, 2021

Assume a customer discovers your website but cannot identify where you are located or how to contact you. Suppose a customer goes to a search engine like Google or Google News API and types in 'Find local restaurants near me.' According to brightlocal , at least 87% of internet users are influenced by reviews and comments.

Marketing 398

Marketing Loyalty Program Email Marketing Social Media 398

Modern Restaurant Management

MAY 24, 2024

How can you keep customers returning to your restaurant when so many choices exist? This stresses the need for customer retention programs. Today, customers find restaurant brands through influencers, social media, review sites, and multiple channels. It increases the restaurant sales and builds a loyal customer base.

Loyalty Program 132

Loyalty Program Point of Sale Email Marketing Customer Experience 132

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Plan your budget to include food costs, labor costs, operating costs, marketing costs, and any extra costs such as for party favors and special decor. Invite influencers ?? Plan your staffing ?????

Events 351

Events Social Media Kitchen Safety Seating 351

Modern Restaurant Management

OCTOBER 24, 2023

Surging prices have been top of mind for consumers for two years and counting, leaving restaurant leaders questioning how inflation might influence diners’ behavior and overall spending habits, including their usage of digital ordering and third-party delivery apps– both of which gained momentum during the pandemic.

Ordering 193

Ordering Online Ordering Loyalty Program Customer Experience 193

Modern Restaurant Management

MAY 16, 2023

In today's fast-paced world, quick-service restaurants (QSRs) are constantly looking for ways to attract new customers while keeping their existing ones happy. By displaying menu items, offers, and specials on screens, QSR operators can effectively communicate with their customers and influence their purchasing decisions.

Loyalty Program 150

Loyalty Program Seasonal Menu Advertising Customer Experience 150

Modern Restaurant Management

AUGUST 31, 2023

So, basically, you’re harping on your USP—which your customers love—to make your event a success. Your customers won’t just participate. They may even promote these special events for free via word of mouth. The other technique is to ask your loyal customers what makes them patronize your restaurant.

Social Media 136

Social Media Email Marketing Influencer Events 136

Modern Restaurant Management

FEBRUARY 10, 2023

What other diners say about your food, service, and dining space will matter a great deal to would-be diners. customers have decided against going to a restaurant after reading negative feedback, with 70 percent of Gen Z customers not going to places that have received bad reviews. Some 59 percent of U.S.

Social Media 193

Social Media Mobile Ordering Email Marketing Online Ordering 193

Modern Restaurant Management

NOVEMBER 27, 2023

Proper maintenance is also essential to customer satisfaction, retention, and word-of-mouth reputation building. This type of maintenance is typically the responsibility of specially trained technicians. Maintenance tasks include inspections, cleaning, lubrication, servicing, parts replacement, and repairs.

Audits 120

Audits Equipment Kitchen Safety Food Safety 120

Lavu

NOVEMBER 1, 2023

Offering a smaller menu that travels well and packaging everything nicely can make the customer experience even better. And don’t forget about making deliveries on time and having great customer service – those things are super important for building a loyal customer base and getting a good reputation.

Delivery 166

Delivery Food Online Ordering Mobile Ordering 166

Modern Restaurant Management

APRIL 30, 2021

Consumers and customers have changed their behavior due to the events of the previous year. Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas. The pandemic has shifted the priorities of customers when it comes to the businesses they patronize.

Marketing 226

Marketing Food Safety Social Media Small Business 226

Modern Restaurant Management

MAY 17, 2023

As one of the largest generations of consumers, they continually influence the ways restaurants innovate, and there are identifiable characteristics that differentiate Gen Z consumers from their older counterparts. Then, utilizing social media to differentiate your brand and showcase your identity to customers can help your brand stand out.

Loyalty Program 186

Loyalty Program Mobile Ordering Social Media Customer Experience 186

Modern Restaurant Management

SEPTEMBER 21, 2023

When it comes to attracting customers to restaurants, local SEO is crucial and can optimize their online presence to attract more local customers. ” The idea behind local SEO is to ensure that your business appears in search results when people are looking for products or services related to your company in your area.

SEO 199

SEO Website Management Email Marketing Online Ordering 199

Restaurant Engine

MAY 8, 2024

Promote Your Menu Since many of your potential customers are on Instagram , and they are often looking for a restaurant, you want to make sure they can find your menu. Alternatively, you can use software like Linktree to provide links to your website, menu, and even a specials page. You can also add a link to your menu in your bio.

Social Media 59

Social Media Online Ordering Food Order Influencer 59

Modern Restaurant Management

APRIL 15, 2022

It's also recommended to have a story highlight that focuses on the feedback from your customers. Many potential customers will check out a restaurant if there are good reviews about the menu and features of the place from others who have visited the restaurant. Collaborate with Food Bloggers and Influencers.

Marketing 193

Marketing Influencer Social Media Food Supply 193

Modern Restaurant Management

APRIL 14, 2022

At first glance, factors influencing where to grab a quick bite to eat may seem different from those behind buying a new pair of shoes. Yet they share a similar objective – influencing and serving customers wherever they are and with whatever they want. Where to Go for What? Now, it’s the same with QSRs.

Retail 186

Retail Customer Experience Online Ordering Point of Sale 186

Buzztime Business

DECEMBER 26, 2023

Tonight’s special isn’t the “blue cheese burger with fries” – it’s the “1/2 lb. Resolution #2 – Bring in More Customers Attracting more patrons is one of your 2024 bar and restaurant goals…right? With the right digital signage system , you get free templates – ready to customize with specials and events.

2024 97

2024 Bar Email Marketing Loyalty Program 97

Modern Restaurant Management

DECEMBER 22, 2021

Dozens of new restaurants are opening worldwide every day, so it is important that your establishment attracts customer’s attention. It takes a memorable aesthetic that will pull customers in and keep them returning. Restaurant owners want their patrons to enjoy the food, cocktails, and service the space provides.

Design 209

Design 2022 Front of House Sports 209

Modern Restaurant Management

FEBRUARY 20, 2023

Here are four ways to prepare: Spread the Word With so many dining options available to customers, what is the best way to reach them and share that you’re open and ready for business? Mobile apps are one of the most efficient ways to reach customers and influence their buying decisions in a post-pandemic world.

Food 167

Food 2023 Restaurant Law Customer Experience 167

Modern Restaurant Management

SEPTEMBER 28, 2020

Whether that be via restaurant operations, menu improvements, or services, there are quite a few criteria that restaurant owners constantly juggle to create the perfect balance. Below are six best practices to implement so you can improve the efficiency of your restaurant or food service operation: 1. Conduct a Competitive Analysis.

Operations 219

Operations Website Management Social Media Customer Service 219

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Related: Customization is King: Using POS Systems with Open APIs 2.

POS 164

POS Bar Point of Sale Front of House 164

The Rail

MARCH 7, 2023

By Sarah Jarosz, Contributor Social media has revolutionized how businesses market their products and services, and restaurants are no exception. Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness.

Social Media 119

Social Media Customer Experience Small Business Influencer 119

Modern Restaurant Management

AUGUST 3, 2021

As we return to in-person dining across the country, restaurants are facing yet another challenge: delivering an exceptional customer experience (CX) for guests who come with high expectations after more than a year stuck at home. Consumers expect more in terms of atmosphere, service and memorable experiences. Here are some strategies.

Customer Experience 212

Customer Experience Email Marketing Social Media Online Ordering 212

7 Shifts

AUGUST 26, 2019

"Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— From there, you can make vital decisions about price, service capacity, table turnover, and your menu to boost revenue and profits. Fluctuating service quality from one server to the next.

Management 408

Management Management Airlines Customer Service 408

Modern Restaurant Management

JANUARY 2, 2024

With products now cleared for consumer sale in both the United States and Singapore, the cultivated meat industry is moving from proof of concept and early-stage R&D to a focus on demonstrating scalability, sustainable unit economics, and consumer and customer demand.

2024 193

2024 Fast Casual Insurance Food Safety 193

Modern Restaurant Management

SEPTEMBER 3, 2021

The majority of marketers use location-based advertising to personalize their customer experience and create hyper-engaged audiences. Brands can collect data about their customers’ buying habits and demographics, for example. Perhaps location A is offering one special and location B has a different special.

Advertising 192

Advertising Marketing Coupons Customer Service 192

7 Shifts

AUGUST 12, 2020

We’ve also included a restaurant marketing plan PDF with all the questions you need to ask (and answer) to get into the minds of your customers and create a marketing recipe for success. But would a first-time customer know what your restaurant is made of by sitting at a table? Which is where your restaurant marketing plan comes in.

Marketing 420

Marketing 2020 SEO Loyalty Program 420

Culinary Cues

APRIL 15, 2020

Whether it is the environment, the postal service, senior citizens, global partnerships, healthcare, or restaurants – there is a tendency to set aside or forget just how important these businesses, global responsibilities, and people truly are to our existence. million workers.

Travel 367

Travel Small Business Point of Sale Back of House 367

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. Two out of three gift cards were bought to commemorate a special occasion and 87 percent featured a written note.

2024 174

2024 2023 Food Order 2013 174

Open for Business

MARCH 21, 2023

Both terms refer to the same thing: getting people to talk about your business and growing your customer base. Happy customers share their experience with a service, brand, or product with people they know. An example is a happy customer telling a coworker about a standout customer service experience.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

The Rail

APRIL 4, 2024

Depending on where you plan on moving, each neighborhood has its own set of rules that could significantly influence your business operations. Seeking advice from local attorneys who specialize in these matters can provide invaluable insights, certifying that your new spot is ideal and fully compliant with all the necessary regulations.

Bar 52

Bar Customer Experience Email Marketing Customer Service 52

Chowly

APRIL 17, 2024

Addressing the Entire Customer Journey Both Targetable and Chowly recognize the necessity of integrating product and service to effectively serve SMBs in the restaurant industry, which starts with understanding and optimizing each stage of the customer journey. The journey begins with discoverability.

Marketing 52

Marketing Social Media Email Marketing Online Ordering 52

Open for Business

MAY 9, 2024

Engage customers with mouth-watering photos, behind-the-scenes glimpses, and seasonal deals. Prepare your staff for the influx of guests A successful summer season hinges not only on your menu and ambiance but also on the quality of service your staff provides. Prepare your team for the increased demand.

Seasonal Menu 78

Seasonal Menu Social Media Outdoor Email Marketing 78

Modern Restaurant Management

OCTOBER 19, 2021

A major pain point for our clients has been navigating regulatory compliance issues such as corporate officer updates, alcohol license and permit renewals, and training team members in proper alcohol service protocol. There are serious penalties for serving underage customers, including losing your liquor license and even jail time.

License 212

License Point of Sale Employee Relations Restaurant Law 212

Modern Restaurant Management

AUGUST 8, 2022

But one thing is a universal truth: Without customers at your tables you will fail. Customers come in many forms, so often the focus is on new customers, but the reality is that repeat, loyal customers are really the starting point. According to Cisco, 96 percent of customers prefer a business that offers free WiFi.

Loyalty Program 183

Loyalty Program Social Media Email Marketing Point of Sale 183

Clover - Restaurants

MAY 10, 2024

Digital marketing also helps you build stronger relationships with your current customers. Using platforms like email, you can send loyalty deals, special offers, and restaurant news that keeps customers coming back. For example, pay-per-click ad services may not include the budget you’ll have to allocate for the ads themselves.

Marketing 52

Marketing Email Marketing Social Media POS 52