Modern Restaurant Management

AUGUST 30, 2022

Today’s modern restaurant operators face challenges that no other generation has faced, thanks to COVID-19 closures, supply chain disruptions, labor shortages, menu labeling, and food safety challenges. It is the industry's primary responsibility to be sure the food they sell and serve to consumers is safe.

Food Safety 179

Food Safety Technology Kitchen Safety Food 179

Modern Restaurant Management

OCTOBER 13, 2022

Just as restaurants were on the path toward recovery after COVID-19 closures and safety restrictions, the current economic conditions continue to present challenges for the industry. But restaurants face a fine balance in increasing costs, as customers are also impacted by the realities of inflation.

Technology 180

Technology Loyalty Program Mobile Ordering Download 180

Embrace the Suck

MAY 14, 2023

It begins with a pinch of complacency, a dash of poor decision-making, and a generous serving of ineffective communication. This recipe of deficiency, when left to simmer, becomes a potent brew of dissatisfaction and disengagement, both among staff and customers. Satisfied staff deliver superior service, leading to content guests.

Leadership 221

Leadership Customer Service Loyalty Program Customer Experience 221

Modern Restaurant Management

AUGUST 5, 2021

It’s not enough just to recover, retail and specifically restaurants and the food industry are compelled to pivot, adapt and create a model that will endure. Here are five trends in the restaurant industry to consider post-COVID: Labor Supply, Wages and Automation. Food Trucks Factor in the New Normal.

Food Truck 216

Food Truck Retail Mobile Ordering Food Safety 216

Sling

MAY 13, 2023

Whether you’re looking to hire employees for a fine dining establishment, a food truck, or a fast food business, you’ll need any number of restaurant positions to make up the foundation of your team. A fine dining establishment may need all 24 positions on this list, while a food truck may only need three or four.

Front of House 78

Front of House Back of House Kitchen Safety Food Truck 78

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 180

2022 Food Supply Back of House Kitchen Safety 180

Culinary Cues

MAY 18, 2020

Know that the degree or certificate is more than an acknowledgement of the skills and knowledge that you have gained – it represents your level commitment and discipline that will serve you well. Today’s jobs for cooks and bakers are in short supply, and they likely will be for a period of time.

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White Paper Certification Food Safety Food Supply 519

Modern Restaurant Management

AUGUST 31, 2021

Amid the chaos of mandatory lockdowns and wavering safety regulations, only the most adaptable were able to stay afloat. From meal kit delivery to ghost kitchens and more, restaurant owners put on their creative hats during this time period. Businesses underestimate how often customers have poor experiences by an average of 38 percent.

Customer Experience 192

Customer Experience Customer Service Online Ordering Food Safety 192

Modern Restaurant Management

MAY 3, 2021

Smart Quick Service Restaurant (QSR) brands have been able to navigate the COVID-19 pandemic by way of nimble and adaptive solutions that prioritize providing exceptional experiences to consumers, a factor that is paramount to the success of many QSRs. Automated Safety. Simplified Mobile Experience.

Technology 198

Technology Mobile Ordering Kitchen Safety Food Safety 198

Modern Restaurant Management

MARCH 10, 2020

The National Restaurant Association remains on top of the issue providing updates and resources including a fact sheet and a webpage with an FAQ, industry guidance, and food safety guidelines provided by ServeSafe to address increasing questions about COVID-19. We ensure food safety. Eat healthier.”

Kitchen Safety 207

Kitchen Safety Food Safety Cash Management Food Supply 207

Modern Restaurant Management

DECEMBER 28, 2020

Two, there will continue to be pushback on high commission fees from third-party delivery services, and more and more restaurants will find that, given the commission-free alternatives, they simply don’t need them. The younger generations don’t just want great food, they expect memorable experiences.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. Read the first part, here. For the second part, click here.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Ken Burgin

JUNE 6, 2023

Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving. Health and Safety Compliance: Develop interactive health, safety, and cleanliness standards modules.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Perfect Daily Grind

MAY 17, 2022

And ultimately, as the coffee sector has developed, technology has become more important across the supply chain. Most of our coffee shops have screens in the kitchen to help expedite the use of tickets,” they say. Considering the boom in online ordering, co-ordinating the preparation of coffee and food has never been so important.

Technology 188

Technology Online Ordering Mobile Ordering Kitchen Safety 188

Modern Restaurant Management

DECEMBER 21, 2020

Restaurants had to quickly adapt by adding outdoor seating while creating an inviting atmosphere, as well as offering the same experience your customers are used to receiving at your establishment via delivery and takeout. This year we witnessed how resilient our customers are. Shyam Rao, CEO and Cofounder, Punchh.

2020 198

2020 Kitchen Safety Food Safety Loyalty Program 198

Restaurant365

NOVEMBER 5, 2021

A commissary kitchen is a dedicated kitchen space where a foodservice operator can process, prepare, and store food. While these types of kitchens have always been a feature of the restaurant industry, new trends in food service have led more owners and operators to consider adding them to their business model.

Kitchen Safety 148

Kitchen Safety Food Truck License Food Safety 148

Apicbase

NOVEMBER 28, 2022

Food traceability is compulsory for many food companies in the US, Europe, and the UK. These businesses are accountable for any safety issues in their supply chain and must have information on traceability for the goods they grow, distribute, and sell. And that, in turn, drives more interest in food traceability software.

Tip Distribution 52

Tip Distribution Kitchen Safety Food Supply Food Safety 52

Goliath Consulting

OCTOBER 19, 2020

Domino’s launched their “Carside Delivery” Service nationwide this June which would allow customers to receive their online order without ever leaving their car (2). DELIVERY: Food deliveries have soared in the past couple of months. 2020 has been quite a learning experience. DESIGN: It’s a new era of drive-thrus.

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2021 Point of Sale Food Safety Kitchen Safety 135

Modern Restaurant Management

AUGUST 14, 2020

Dickey’s Barbecue Pit is expanding its franchise opportunities to feature another nontraditional franchise model – virtual kitchens and has executed area development agreements to bring more of Dickey’s slow-smoked, Texas-style barbecue to Chicago, Houston and Orlando, as well as make its debut in Providence, Rhode Island.

Franchise 190

Franchise Franchising Kitchen Safety Food Safety 190

The Restaurant Times

NOVEMBER 4, 2021

An efficient restaurant kitchen design should be high on your priority list whether you’re opening a new restaurant, expanding an existing one, or remodelling an existing one. . The success of a restaurant kitchen design is defined by careful planning. Detailed Guide To Restaurant Kitchen Design .

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Design Kitchen Safety Back of House Food Safety 98

Modern Restaurant Management

NOVEMBER 30, 2020

My colleagues and I at EPAM Continuum have been thinking of 2021 and the trends that will soon be served to us. But customers have always liked it because it requires a lot less work for the diner—though enormous effort to make it work seamlessly from the restaurant point of view. What's that mean for restaurant safety?

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2021 Kitchen Safety Food Safety Consumer Goods 190

The Restaurant Times

FEBRUARY 14, 2022

A concept known as cloud kitchen has emerged as a result of these advancements. A cloud kitchen also called a “ghost kitchen” or “virtual kitchen,” is a commercial culinary environment that provides food enterprises with the tools and resources they need to prepare menu meals for delivery and takeout.

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2022 Kitchen Safety Food Supply Food Safety 52

Modern Restaurant Management

MAY 28, 2020

Through the pandemic with closed dining rooms , they have kept they kitchens open with continued drive thru and carryout, offering a generous discount for their family meals through online ordering. Founders Andrew and Peggy Cherng personally donated and combined with Panda Cares, gave two million to supplies for the COVID-19 frontlines.

Healthcare 151

Healthcare Food Supply Kitchen Safety Food Safety 151

The Restaurant Times

AUGUST 29, 2022

As a restaurateur, you would love to see your restaurant kitchen bustling while your dining room is fully packed with guests. Besides the wastage of food and messy kitchen floor, it also forces the hungry patrons to wait longer for the new dishes that need to be cooked. Importance Of Kitchen Layout In A Commercial Restaurant.

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Kitchen Safety Food Safety License Equipment 59

Modern Restaurant Management

JULY 30, 2021

We are also leaning heavily into our People First Safety Always Plan to guide us through how we’re doing business, as we seek what’s best for all our teams, franchisees, and enterprise.” There aren’t a lot of products that are transparent about what is in your food.”

Franchise 204

Franchise Franchising Fast Casual Point of Sale 204

Apicbase

DECEMBER 8, 2022

What will customers expect from food and hospitality brands? Predicting trends in the food-service industry is never easy because things change constantly. We can, however, tell you that restaurants will have to be more flexible in 2023 than ever to meet customer demand while running ultra-efficient operations.

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2023 Food Supply Online Ordering Kitchen Safety 52

The Restaurant Times

JUNE 26, 2021

With new threats coming up, like changing customer expectations, new competitors, etc., A restaurant business plan acts as a roadmap for your business and serves to remind you of the biggest priorities. Proper maintenance and sanitization of the kitchen should be done frequently to ensure maximum safety for your employees.

Kitchen Safety 84

Kitchen Safety Food Safety Back of House Front of House 84

Modern Restaurant Management

MARCH 16, 2020

Transactions can then be handled directly between customer and restaurant, with individual restaurants setting their own terms and conditions and fulfilling the transactions. "We're For months to come, they will need help accessing government benefits and mental health services, paying their rent, and feeding their families.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

Modern Restaurant Management

JANUARY 12, 2022

To keep up with changing consumer preferences, operators noted that their top areas of investment in 2022 include mobile ordering (54 percent); delivery services (47 percent); technology such as new POS digital signage or other in-store tech (45 percent); and alternative payment methods (37 percent). "Consumers Fast is not fast enough.

2022 216

2022 Mobile Ordering Guest Recovery Point of Sale 216

MBB Hospitality

APRIL 14, 2023

Your budget should cover the costs tied to research, inventory supplies, licensing fees, staff wages, and the usual overhead costs. This includes your day-to- day operations, setting policies for customer service, ordering procedures for food and beverages, and staff requirements needed for various shifts.

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License Food Supply Insurance Small Business 52

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Ghost kitchen business models What are the benefits of cloud kitchens?

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Kitchen Safety Delivery Online Ordering Food Order 59

Cheetah

AUGUST 12, 2020

As you look to reopen your restaurant or business after Shelter-in-Place has ended, Cheetah has assembled some advice and helpful links from our industry experts and top customers. Make Sure You Know the Rules Take time to evaluate all the new rules and protocols for handling food according to the local health department, the FDA, and CDC.

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Front of House Food Supply Back of House Seating 78

Focus POS

AUGUST 19, 2020

If you have the available space, patio seating is a great way to boost your sales and keep customers safe during the pandemic. Many customers bring their dogs everywhere, and trendy establishments allow pet owners to bring their four-legged friends along. A space for live entertainment can bring in customers on the weekends.

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Seating Outdoor Restaurant Law POS 174

Open for Business

MAY 19, 2023

Quick Links Technology Relationships Food and Menus Technology trends to watch People are drawn to the restaurant business because they don’t want to be glued to a screen all day. Digital kitchen display systems could make paper tickets obsolete. Other automations can make sure you never run out of supplies or ingredients.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

360Training

JUNE 11, 2020

Foodborne illness can happen at home, but approximately 60% of outbreaks trace back to restaurant service. What can restaurants, food trucks, and other professional kitchens do to prevent foodborne illness? Cross-contamination is a common way for pathogens and other contaminants to end up on a customer’s plate.

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Allergens Front of House Kitchen Safety Equipment 78

Modern Restaurant Management

SEPTEMBER 15, 2021

Based on findings from a survey hosted on the Angus Reid Forum on behalf of Restaurants Canada, the report shares that on the positive side, Canadians are looking forward to returning to restaurants, so long as safety measures are in place. Delivering Excellence. 8 percent say they plan to order more once the pandemic subsides.

2021 179

2021 Loyalty Program Retail Online Ordering 179

EATER

MARCH 19, 2021

They’ve largely been left on their own to weigh staff and customer safety against the need to stay in business. And the decision to make it work has required investing in new systems, setups, and services, all with the knowledge that any new safety mandate could change everything, yet again. Outdoor dining.

Kitchen Safety 118

Kitchen Safety Outdoor Food Safety Small Business 118