Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study.

2020 193

2020 Loyalty Program Mobile Ordering Fast Casual 193

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. In 2021, I worked in a restaurant that promoted itself as the future of dining. Shutterstock. But what does it mean for workers?

Mobile Ordering 124

Mobile Ordering Customer Service Food Order Online Ordering 124

Modern Restaurant Management

JULY 20, 2021

This edition of MRM Research Roundup features the latest news on restaurant recovery, delivery trends, top ice cream toppings and the ideal "delivery doughnut." Enthusiasm for getting back to bars and restaurants is translating into higher spend. Physical service is still valued. " Top Recovery Trends.

2021 186

2021 Guest Recovery Online Ordering Point of Sale 186

EATER

JANUARY 5, 2022

At the Food on Demand conference in Las Vegas, the food service industry laid out its vision for a future in which customers never have to wait. The bag, held by a grappling hook, lowers to eager customers gazing up like guppies at flakes. THE FIRST NATIONAL RESTAURANT TO DELIVER BY AIR.”. What a bold future.

Food 144

Food Mobile Ordering Online Ordering Food Order 144

7 Shifts

JULY 31, 2020

2 hours per week When Mattenga’s bought the restaurant in 2014, they had been using spreadsheets to keep track of their weekly schedules. Optimizing & reducing labor costs Mattenga’s kept their labor costs steady at 22% - 27% A restaurateur’s labor costs are one of the largest—yet most flexible—of all the restaurant costs.

Management 370

Management Management Document Communication 370

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Coffeehouses.

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License Hiring Equipment Point of Sale 461

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 137

Fast Casual Front of House Fine Dining Mobile Ordering 137

Tableo

JUNE 30, 2023

The success of your restaurant depends heavily on your choice of software solutions. In this post, we’ll examine the crucial software products that every restaurant should think about acquiring and discuss their advantages and potential for growth.

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

SpotOn

MAY 20, 2024

Yet, the practice of giving tips has become a much-maligned and misunderstood aspect of the restaurant experience. While tips are intended to incentivize exceptional service, some workers see tipping policies as a barrier to a living wage for all. Most restaurant guests know to tip in full-service restaurants.

Definition 52

Definition Tip Distribution Cash Management Customer Service 52

Modern Restaurant Management

APRIL 1, 2021

Take restaurant ordering, for example. Even before the pandemic effectively ended in-restaurant dining for some time, opening the window to innovation in foodservice by necessity, a digitally-driven transformation was already on. To accommodate, some brands launched standalone mobile ordering applications for the first time.

Online Ordering 132

Online Ordering Mobile Ordering Social Media Delivery 132

Restaurant365

MAY 15, 2020

Approaching restaurant scheduling for your business recovery. How much food should I order? Some of your inventory ordering questions are answered in a recent blog post. Stay-at-home measures have created more reliance on takeout and delivery. It’s not possible to look at last year versus where your restaurant is now.

Restaurant Law 148

Restaurant Law Front of House Mobile Ordering Fine Dining 148

Modern Restaurant Management

JULY 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features Grubhub's State of the Plate 2020 trend report, the fragility of "open," di g ital resilience and brand intimacy. See the latest sales and traffic results here: Sales Improve but Restaurants Should Brace Themselves for Challenges Ahead.

2020 175

2020 Mobile Ordering Point of Sale Fast Casual 175

EATER

MAY 5, 2023

Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. By the end of 2021, dine-in visits to fast food chains had fallen to just 14 percent of restaurant traffic, compared to 28 percent pre-pandemic, according to the market research firm NPD Group.

Fast Casual 107

Fast Casual Food Food Order Mobile Ordering 107

Open for Business

NOVEMBER 21, 2022

When it comes to tech tools for restaurants, some places only want a basic restaurant waitlist app. But today, pretty much all restaurateurs rely on at least some restaurant technology. In fact, restaurants use an average of 3 technology tools to manage their back offices alone. Restaurant365.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Modern Restaurant Management

JANUARY 8, 2020

By now, most restaurants have become familiar with Title III compliance when it comes to modifying facilities and procedures – enabling disabled patrons to have equal access to goods and services. Restaurants, however, may not have considered whether their websites are equally accessible under ADA Title III.

Mobile Ordering 166

Mobile Ordering Restaurant Law Online Ordering Customer Service 166

Touch Bistro

MAY 26, 2021

With so many people out in a sea of stars and stripes on the 4th of July, how do you get them to come to your restaurant? The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant.

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Specials 2021 Merchandise Mobile Ordering 111

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? That’s why we decided to donate 10 percent of sales of our off-premise take-out and delivery platform to No Kid Hungry.

2020 193

2020 Kitchen Safety Food Safety Loyalty Program 193

Modern Restaurant Management

APRIL 15, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features the dismal March restaurant sales, security, loyalty, trends and teen consumer behaviors. Same-store sales for restaurants dropped by 28.3 Same-store sales for restaurants dropped by 28.3 March Sales Decline. percent in March.

2020 178

2020 Fast Casual Point of Sale Online Ordering 178

Modern Restaurant Management

OCTOBER 29, 2021

I argued that, as consumers gradually become more acclimated to tech-enabled options like mobile ordering and click-and-collect, we were going to see chargebacks become more of a concern. The pandemic forced shutdowns at tens of thousands of restaurants across the country. Chargeback Abuse Creating Problems for Restaurants.

Mobile Ordering 98

Mobile Ordering Online Ordering Customer Service Food Order 98

EATER

DECEMBER 16, 2021

The day-to-day realities of a gig economy driver for DoorDash and Postmates: 12-hour days, bad tips, customer abuse, and parking tickets . Those disparities only worsened during the pandemic, as restaurants closed and the prospect of earning a living from tips became even more precarious. Buy “One Fair Wage” at Amazon or Bookshop now.

Back of House 145

Back of House Employee Relations Delivery Mobile Ordering 145

Modern Restaurant Management

JULY 14, 2020

White Castle launched a planned pilot with Miso Robotics – creators of the first autonomous grilling and frying kitchen assistant, Flippy – to accelerate the adoption of artificial intelligence and robotics in the restaurant industry. DoorDash Supporting Black-Owned Restaurants.

Mobile Ordering 141

Mobile Ordering Certification Loyalty Program Kitchen Safety 141

EATER

JUNE 16, 2020

Competition is fierce for cans, labels, and customers as breweries rush to package their beer for home drinking It’s been a rough couple of months for craft beer. Operations that remained open the last few months found new ways to serve customers; others are now reopening alongside bars in some states. Mihai_Andritoiu /Shutterstock.

Brewery 127

Brewery Back of House Retail Mobile Ordering 127

The Food Corridor

MARCH 27, 2023

And more and more often, whether we realize it or not, it’s also where we’re ordering our food. Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. Food delivery is nothing new, of course. Food delivery is nothing new, of course.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

SEPTEMBER 15, 2021

Looking at the labor shortage over the last three months, it's clear that many small businesses are moving backwards in their recovery, especially restaurants. That's because a whopping 85 percent of restaurant owners now report it’s very difficult to find the right help. Manufacturers are in a similar situation.

2021 176

2021 Loyalty Program Retail Online Ordering 176

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. The National Restaurant Association has provided a list of best practices to ensure business continuity.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies.

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

The Restaurant Times

APRIL 19, 2021

They are part of a relatively new type of mobile business which caters to customers at various locations. Starting a food truck provides multiple advantages at once, especially pertaining to cost and mobility. It is a promising opportunity for new foodpreneurs trying to step into the restaurant business to try out new ideas.

Food Truck 52

Food Truck Kitchen Safety Front of House Food 52

EATER

JUNE 5, 2020

Across the country, delivery app couriers for Caviar, DoorDash, and UberEats face confusion (and the risk of arrest) during citywide curfews James* works as a courier for four different app-based delivery services, but in 2012, he drove a yellow cab in New York City during Hurricane Sandy. Cindy Ord/Getty Images.

Restaurant Law 85

Restaurant Law Food Safety Employee Relations Delivery 85

7 Shifts

MAY 23, 2024

The competition in the restaurant industry is getting tighter. In fact, 45% of restaurant operators expect their competition to be much more intense in 2024 than last year. That said, we've compiled some of the best techniques for increasing restaurant sales and taking your business to new heights.

Social Media 195

Social Media Loyalty Program SEO Email Marketing 195

Touch Bistro

MAY 18, 2021

Few marketing channels are as effective as restaurant email marketing. Many Email Service Providers (ESPs) have made it incredibly easy to create and send email campaigns with mobile-friendly email templates, drag-and-drop builders, marketing automation, and more. The Ultimate Guide to Restaurant Marketing. Download Now.

Email Marketing 97

Email Marketing Marketing Loyalty Program Mobile Ordering 97

The Restaurant Times

DECEMBER 6, 2020

Food trucks are gaining popularity in the evolving restaurant space. The advantage of mobility in the food truck format has given operators access to multiple locations at an initial capital lower than a restaurant of any other format. According to statistics, in 2019, the overall revenue stream from food trucks grew by $985M.

Food Truck 52

Food Truck Food License Restaurant Law 52

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. Virtual Barbecue Pit.

Franchise 186

Franchise Franchising Kitchen Safety Food Safety 186

Modern Restaurant Management

JANUARY 2, 2020

Nair, a partner at Ervin Cohen & Jessup LLP compiles recent legal news affecting the restaurant, food and beverage and hospitality industries for Modern Restaurant Management (MRM) magazine. Currently, approximately 1,000 restaurants across New York City have foie gras on their menus. Legislation. Litigation.

2019 74

2019 License Restaurant Law Website Management 74

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

Food Truck 125

Food Truck Customer Service Customer Experience Front of House 125

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. The Texas-based restaurant group is recognized for their Baja-style fare with nearly 150 franchise- and corporate-owned locations in 16 states. Jessica Wescott.

Franchise 146

Franchise Franchising Catering Online Ordering 146

Cheetah

OCTOBER 6, 2020

There are hundreds, if not thousands of Covid-19 resources available for restaurants, bars and wineries who have been hit by the crisis. Coronavirus and California Restaurants: A Recap. In March, Governor Gavin Newsom ordered all California residents to stay home and for all businesses to shut down. Reading Time: 4 minutes.

Restaurant Law 60

Restaurant Law Employee Relations Food Supply Government 60