Modern Restaurant Management

JANUARY 3, 2022

However, there are security concerns with this growing technology, which largely stem from customers sharing data that restaurants could then sell. In order to improve the customer experience, build trust, and protect customer data, restaurants must be diligent in their QR code implementation efforts.

Customer Experience 219

Customer Experience Consumer Goods Mobile Ordering Customer Service 219

7 Shifts

FEBRUARY 26, 2021

What are the benefits of self-operated delivery for restaurants? These fees, when not managed, cut deep into razor-thin margins, and in some cases, can contribute to a restaurant closing for good. This comes with two huge advantages: high margins and owned customer data. Does it integrate with my restaurant’s website?

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

MARCH 10, 2022

Restaurant technology has revolutionized the way that restaurants are managed - replacing arduous and tedious task management with efficiency, automation, and clarity. In 2022, there aren't many areas in restaurant management that can't be made better with technology. Top Restaurant Management Apps.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

JULY 16, 2021

Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. See why 500,000+ restaurant pros choose 7shifts for scheduling and team management. Don't stop there! How can you conduct this research?

License 461

License Hiring Equipment Point of Sale 461

Modern Restaurant Management

JUNE 29, 2020

As more restaurants in the United States receive the go-ahead to open their doors for indoor dining, Modern Restaurant Management (MRM) magazine reached out to industry experts on ways to calm employee anxiety. Rick Camac, Dean of Restaurant & Hospitality Management at the Institute of Culinary Education.

FOH 212

FOH Kitchen Safety BOH Food Safety 212

Hot Schedules

JUNE 25, 2020

In accordance with local labor laws, HotSchedules will reflect minimum wage rate changes so you remain compliant. . We advise that you check your local department of labor’s website for any additional regulations that may apply to your business. . The web app supports managers in their labor and payroll compliance efforts.

2020 147

2020 Kitchen Safety Restaurant Law Website Management 147

Modern Restaurant Management

JULY 7, 2020

"As more people and more restaurants have come to use our services, Q2 bookings on Uber Eats are up more than 100 percent year on year. We’re thrilled to welcome Postmates to the Uber family as we innovate together to deliver better experiences for consumers, delivery people, and merchants across the country."

Mobile Ordering 173

Mobile Ordering Restaurant Law Seating Customer Service 173

Modern Restaurant Management

JULY 21, 2020

It’s a new world for restaurant owners and managers. Having already adjusted to the rise of takeout and delivery, now restaurants are figuring out how to reopen for dine-in service while navigating social distancing and other health guidelines. Just last week, I dined outdoors at a local restaurant. The best part?

Marketing 204

Marketing Mobile Ordering Food Safety Communication 204

EATER

JULY 18, 2023

Restaurant menus can present an awkward challenge for blind people. Listen to this article In 1999, the first “dining in the dark” restaurant opened in Zurich, Switzerland. People’s experiences of these restaurants range from delight to terror. But it doesn’t have to be that way.

Dine-in 98

Dine-in Restaurant Law Website Management Fine Dining 98

7 Shifts

NOVEMBER 3, 2022

My managers also used code names based on menu items to “rate” female customers. When she was 23, the manager asked her to put on makeup in one of her first shifts at a breakfast grill. The internet holds countless stories of inappropriate behavior that female restaurant workers have endured. She promptly quit.

Leadership 195

Leadership FOH BOH Website Management 195

Harbor Touch

NOVEMBER 21, 2022

Becoming an entrepreneur and opening up your bar can be a very challenging and rewarding experience. Additionally, each state, county, and city has different laws and regulations regarding alcohol sales. Select an area with high foot traffic and plenty of potential customers. So let’s get started! Choose the right location.

Bar 78

Bar License Restaurant Law POS 78

Tableo

JUNE 30, 2023

The success of your restaurant depends heavily on your choice of software solutions. The correct tools can completely change how you manage your organisation, from streamlining operations to improving client experiences. This promotes efficient supply chain management, inventory optimisation, and the reduction of food waste.

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

Modern Restaurant Management

MAY 21, 2020

Even though the COVID-19 pandemic persists across the globe, governments have started easing lockdown restrictions and allowing restaurants to reopen finally. The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places.

Social Media 207

Social Media Food Safety Cash Management Kitchen Safety 207

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

Restaurant365

MAY 7, 2020

Check for state requirements on your governor’s or state health department’s website. Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Clean and sanitize restaurants daily.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Modern Restaurant Management

APRIL 14, 2020

For additional resources, click COVID-19 Survival Guide for Restaurants and MRM Restaurant Survival Guide, Second Course and MRM Restaurant Survival Guide, Part Three and What’s Next?: MRM Restaurant Survival Guide Updates.

Online Ordering 208

Online Ordering Back of House Customer Service Small Business 208

Modern Restaurant Management

DECEMBER 9, 2019

This edition of MRM News Bites features The American Food Association, Branch and Delaget, Restaurant Revolution Technologies, Popmenu, The Greene Turtle Sports Bar and Grille, ParTech, Casio America, Radobank, Koomi and Helios, Cudos, Postmates and TGI Fridays and Catania Oils. Best Chinese Restaurant: Café China. New York, NY.

Leadership 167

Leadership Online Ordering Website Management Customer Experience 167

Sling

AUGUST 9, 2023

March 2023 13 Expert Tips for Effective Employee Communication March 2023 11 Types of Job Shifts Managers Should Know March 2023 What Is Incentive Pay and How Does it Work? March 2023 What Is a Human Resource Management System (HRMS)?

Article 78

Article 2023 2022 2021 78

Modern Restaurant Management

JULY 14, 2023

Restaurant insurance is complicated. Just as owners have to play many roles in management, marketing, and menus, their insurance has to protect their finances, patrons, and employees. "Restauranteurs should lean on their onboarding experience to ensure employee safety." In 2022, the U.S.

Insurance 88

Insurance Food Safety Employee Relations Small Business 88

Modern Restaurant Management

MARCH 16, 2021

As Modern Restaurant Management Restaurant (MRM) magazine celebrates its fifth anniversary this month, we reached out to industry insiders to garner their insights on what issues have impacted the industry over the last five years and what issues they feel will impact restaurants in the years to come.

Fast Casual 133

Fast Casual Front of House Fine Dining Mobile Ordering 133

ChowNow

JUNE 29, 2020

It’s clear that the COVID-19 pandemic has been devastating for restaurants. While we’re in stabler territory for the time being, things are still grim for the restaurant industry. Now, as a patchwork of laws and guidelines has allowed more and more restaurants to reopen their dining rooms, many questions remain.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Modern Restaurant Management

APRIL 8, 2020

Many restaurant owners and workers are feeling helpless and at a loss for what to do next. Yelp's Small Business Expert Emily Washcovick has years of experience helping small businesses survive and thrive, particularly in times of crisis. Use social media to highlight your customers and connect directly with them!

Small Business 199

Small Business Social Media Consumer Goods Communication 199

Open for Business

NOVEMBER 21, 2022

When it comes to tech tools for restaurants, some places only want a basic restaurant waitlist app. But today, pretty much all restaurateurs rely on at least some restaurant technology. In fact, restaurants use an average of 3 technology tools to manage their back offices alone. Restaurant365.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Sling

OCTOBER 1, 2023

You’ll gain valuable experience in such foundational business practices as: Marketing Food prep Payroll Menu development Scheduling Suppliers Employee development Networking Customer service The lessons you learn can be directly applied to the catering business you start. the customers you want to serve).

Catering 78

Catering License Transportation Advertising 78

Modern Restaurant Management

FEBRUARY 18, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry movers and shakers: "What do you feel is going to cause disruption in the restaurant industry over the next decade?” Christopher Baron of RedBaron Consulting.

Mobile Ordering 212

Mobile Ordering Front of House Fast Casual Customer Service 212

EATER

NOVEMBER 1, 2022

In 2021, I worked in a restaurant that promoted itself as the future of dining. Things could sour quickly, and the customers often left frustrated and hungry. Like much of the world, new and ever-changing technology is a fact of life for restaurant workers. Disrupters and the Silicon Valley Effect.

Mobile Ordering 113

Mobile Ordering Customer Service Food Order Online Ordering 113

Modern Restaurant Management

DECEMBER 28, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their opinions on what we can expect in 2021. Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Here are their responses. To read part one, click here.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

The Restaurant Times

JANUARY 24, 2023

His successful career is the result of dedication, following a customer-centric approach, and communicating with the customers. Muir went from being a law aspirant to a hotel management graduate, leading a food brand. And how did he keep himself going, considering restaurants weren’t a big trend then?

Sports 52

Sports Retail Café Hotels 52

Modern Restaurant Management

FEBRUARY 25, 2020

As a result, the final rule provides clear guidance in this significant area of the law. Ring stated, “This final rule gives our joint-employer standard the clarity, stability, and predictability that is essential to any successful labor-management relationship and vital to our national economy.”

Mobile Ordering 117

Mobile Ordering Front of House Customer Experience Back of House 117

Open for Business

FEBRUARY 29, 2024

How to Deal with Legal Regulations Affecting Your New Restaurant There’s no universal checklist for all of the necessary licenses, permits, inspections, postings, and signage for your new restaurant. These requirements vary greatly between states, cities, restaurant types, and even counties and neighborhoods.

License 78

License Certification Kitchen Safety Food Safety 78

Modern Restaurant Management

DECEMBER 30, 2020

Top Restaurant Trends. BentoBox released its comprehensive 2020 Restaurant Trend Report. Key findings from the report include: Direct online ordering booms as restaurants recognize the need to bypass third-party marketplaces : Average monthly online order volume grew 250x since the COVID-19 pandemic began, with $59.18

2020 206

2020 Merchandise Retail Point of Sale 206

Modern Restaurant Management

JUNE 24, 2020

In this edition of MRM News Bites, we feature help for small business owners and products for the 'new normal' for restaurants as they reopen. Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website.

Guest Recovery 212

Guest Recovery Kitchen Safety Mobile Ordering Food Safety 212

Gourmet Marketing

SEPTEMBER 10, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. If restaurant businesses have learned one thing from the COVID-19 pandemic, it’s that having an effective online presence is critical to surviving in a world dominated by e-commerce. Before You Launch Your Restaurant Website.

Design 84

Design 2021 SEO Mobile Ordering 84

Modern Restaurant Management

SEPTEMBER 14, 2021

TEAM Schostak Family Restaurants (TSFR) is celebrating its 40th anniversary along with the anniversaries of employees that have been with the company for 20 years or more. In 1991 she was promoted to Accounting Manager and in 2009 to Director of Accounting. SBCI) in 1991 in the property management accounting department.

Food 164

Food Tip Distribution Guest Recovery Food Safety 164

Future Food

MARCH 24, 2020

Use social media but use it tastefully The key to remember is that the online personality of your business has to match both the in-store experience and the profile of your customers. Use digital communications to draw customers in and then deliver the best. Websites, Facebook, Instagram, Pinterest, Linkedin.

Social Media 83

Social Media Design Food Customer Experience 83

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 128

Bar Cash Management Loyalty Program Point of Sale 128

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

2021 191

2021 Loyalty Program Coupons Fast Casual 191