Remove Customer Experience Remove Mobile Ordering Remove White Paper
article thumbnail

How Quick-Service Restaurants Can Use Technology to Reduce Wait Times in 2025

Lavu

In today’s fast-paced dining environment, quick-service restaurants are under pressure to serve more customers in less time—without sacrificing quality. As customer expectations rise, reducing wait times has become more than a convenience; it’s a competitive advantage. Perfect for serving more guests with fewer staff. The impact?

2025 60
article thumbnail

MRM Research Roundup: To-Go Trends, State of the Plate, and Black Market Reservations

Modern Restaurant Management

Off-Premises Dining Is Essential Nearly 75 percent of all restaurant traffic now happens off-premises—meaning that almost three out of four restaurant orders are taken to go. More than 60 percent say they’re ordering off-premises more often than a year ago. Older adults still prefer in-person ordering.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Unique Ways Restaurants Can Use QR Codes to Drive Sales

Modern Restaurant Management

As the impact of the pandemic wanes, restaurant owners should evaluate the contactless service options they implemented to keep customers and staff safe to see how they can help drive sales. Restaurants across the country shelved their paper menus and turned to digital options to reduce touchpoints. At least 63.6 Direct Mail Campaigns.

article thumbnail

AI Food Intelligence and Now Serving Democracy

Modern Restaurant Management

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. This system uses geo-location services along with vehicle information customers provide at sign-up.

Serving 517
article thumbnail

MRM Research Roundup: 2022 Restaurant Trends

Modern Restaurant Management

Early in the pandemic, 72 percent of operators invested in delivery and mobile/online ordering to boost revenue during mandated stay-at-home orders according to TD's 2020 survey, and it appears the popularity of these offerings is here to stay. Investment in delivery and mobile ordering pays off.

2022 539
article thumbnail

Takeout For Good and Menus Go Tech

Modern Restaurant Management

With thousands of restaurants forced to close their dining rooms, and millions of Americans facing sudden unemployment, GroupRaise saw an opportunity to mobilize its 10,000+ restaurant partners along with their communities to offer those who are able a chance to support both local business and food distribution to at-risk families.

article thumbnail

When Robots Replace Restaurant Workers, We All Lose

EATER

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. Things could sour quickly, and the customers often left frustrated and hungry. In 2021, I worked in a restaurant that promoted itself as the future of dining.