Open for Business

MAY 16, 2024

Menus can be refreshed and hospitality can be fine-tuned, but your restaurant’s success ultimately boils down to discoverability. Diners are doing more research than ever and a restaurant website is a critical touchpoint of the guest experience. A website can be a powerful tool for marketing your restaurant.

Website Management 78

Website Management Email Marketing SEO Seasonal Menu 78

7 Shifts

MARCH 27, 2020

Due to the volatile situation caused by COVID-19, restaurateurs across the globe are having to temporarily close their businesses to support social distancing. If your restaurant does decide to go the takeout and delivery route: Is your restaurant’s menu optimized for takeout? Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

FEBRUARY 22, 2021

Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. If you aim to increase customer retention, one of the most important investments is loyalty programs. Here, the card is stamped or punched each time a customer makes a qualifying purchase.

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Modern Restaurant Management

OCTOBER 29, 2019

But what if I told you it is not the only place where you can find innovation, that if you go to the next food show and not find a product that dazzles you, that there are other channels to bring something new and different to your customers. Bringing customers value by reducing friction. Innovation Through Service.

Innovation 142

Innovation Menu Back of House Front of House 142

Cheetah

JANUARY 13, 2022

In response, we’re now seeing yet another evolution into modernized and technically savvy loyalty programs as an attempt to gain new customers and hold on to existing ones. . The goal of restaurant loyalty programs is to incentivize customers to purchase from the establishment regularly. Benefits of Restaurant Loyalty Programs.

Loyalty Program 148

Loyalty Program Mobile Ordering Airlines Merchandise 148

7 Shifts

JULY 16, 2021

Create a Menu. Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. This includes but is not limited to your equipment, permits, menu, and marketing. Expected menu prices. Obtain Funding.

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

FEBRUARY 10, 2020

Your customers will recognize your business (or not) by your logo. But, if you have a playful style that could be embodied by a mascot character, consider developing a fun mascot figurehead to speak directly to your customers from your social media posts, signage, menu, website, and maybe even merchandise.

2020 212

2020 Uniforms Online Ordering Design 212

Deliverect

MARCH 17, 2020

As more cities and countries are implementing social distancing measures in an attempt to slow down the coronavirus outbreak, local businesses will feel the impact. You get an onboarding session to guide you through the software and the platform (a free photoshoot for your menu is included). Upload your menu and schedule a photoshoot.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

ChowNow

JUNE 29, 2020

Finances are the most critical concern for most restaurateurs, but they should be weighed alongside both public health guidelines , recommendations from the CDC , Department of Labor , and the FDA — along with the concerns of your employees and customers. Don’t count out merchandise either—it just sends more revenue to your restaurant.

Online Ordering 137

Online Ordering Merchandise Food Safety Dine-in 137

Cheetah

AUGUST 28, 2020

In response, people are looking for personalized experiences they can document and share online. Restaurants that capitalize on this create dining experiences that encourage brand loyalty by making customers feel unique. This also allows them to collect data on customer purchases to help them better tweak the menu.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 138

Social Media 2003 Customer Service Customer Experience 138

Modern Restaurant Management

DECEMBER 17, 2020

“It’s encouraging to see consumers continue to rally and support local businesses, with many planning to purchase merchandise, specialty items and gift cards as holiday gifts.” “Consumers are showing an increased appetite for skipping big meal prep to order in or experiment with meal kits.”

2020 166

2020 Point of Sale Consumer Goods Seasonal Menu 166

EATER

AUGUST 19, 2021

As restaurateurs got creative to make up for lost income during the pandemic, many saw opportunity in selling more than just graphic tees and totes to customers who wanted to show their support. The first part of any project is always about getting to know the client, to learn about their personal stories and who their customers are.

Design 107

Design Food Social Media Merchandise 107

iTab POS

FEBRUARY 5, 2019

Uniquely branding your restaurant is a way to attract and keep customers. Whether it’s the ambiance, decor, or (most importantly) the menu, make sure it’s something that gets everyone eagerly lining up at your door. Giving it character will attract your target customers, and make it known for the vibe it has. Social Media.

2019 45

2019 Loyalty Program Social Media Merchandise 45

Perfect Daily Grind

FEBRUARY 12, 2020

The millennial penchant for travel means that some will be exposed to Western ideals while overseas, with those in urban areas likely to come into contact with Western lifestyles and media in their day to day lives. They say this allows them to track customer coffee habits, so they can better meet their needs.

Marketing 138

Marketing Social Media Consumer Goods 2018 138

Touch Bistro

APRIL 27, 2021

It’s clear that a well-design restaurant website is key to getting customers in the door (or ordering online), but great restaurant website design is a lot harder to achieve than you might think. Your Menu: 93% of people view menus online prior to dining out. Mobile Optimized: In the U.S.

Design 92

Design 2021 Online Ordering Website Management 92

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Your restaurant’s brand is the sum of the public’s experience with your restaurant. Merchandise. Social Media Presence. What is Restaurant Branding? Visual Branding. Font Choice.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Lavu

MARCH 27, 2020

The reason is simple: comprehensive restaurant management systems make restaurant operations more efficient, straightforward, and ultimately beneficial to everyone involved, from restaurant owners to customers. Mobile and online ordering will put control in the customers’ hands. database, an incredible treasure trove).

Point of Sale 78

Point of Sale Front of House Mobile Ordering Back of House 78

Modern Restaurant Management

APRIL 15, 2020

The sharp decline in sales has reached all restaurant dayparts as regular daily routines got upended by the social distancing guidelines. Engaging Customers During COVID-19. Consumers prefer an easy experience when they do choose to order food or buy products or services online. All Day Parts Suffering.

2020 170

2020 Fast Casual Point of Sale Online Ordering 170

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!),

Communication 49

Communication Hospitality Email Marketing Social Media 49

BNG Point of Sale

AUGUST 27, 2021

To calculate your restaurant’s gross profit, you need to subtract the total cost of goods sold (COGS) for a specific period from your total revenue (your total food, beverage, and merchandise sales). For every dollar a customer spends, they are keeping 8 cents as profit. . Optimize your menu pricing . Net profit .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Notch

JANUARY 23, 2019

This change should be subtle enough so as not to offend your regulars, and compounding over time, saving 5% on 100 preparations of a dish can add up to a lot of savings, while not compromising the experience for your guests. Sure, it takes some oversight—and maintaining a great guest experience is a must.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

Modern Restaurant Management

NOVEMBER 24, 2021

The brand has been able to create an entirely new category of menu items, transforming the familiar comfort food of chicken and waffles into its photo-worthy and on-the-go staple. Since its founding in 2014, the brand has been praised for its natural ability to be showcased on social media. Salata Adds to Team.

Franchise 165

Franchise Franchising Loyalty Program 2022 165

Notch

JANUARY 23, 2019

This change should be subtle enough so as not to offend your regulars, and compounding over time, saving 5% on 100 preparations of a dish can add up to a lot of savings, while not compromising the experience for your guests. Sure, it takes some oversight—and maintaining a great guest experience is a must.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Modern Restaurant Management

NOVEMBER 1, 2019

Same menu, same location, just a new building – and you see how people really flock back to the brand. We now want to bring this elevated experience to our customers across our footprint." ” In addition to menu innovation, Coolgreens has implemented many changes. ” Coolgreens Turns 10.

Franchise 77

Franchise Franchising Fast Casual Point of Sale 77

Notch

FEBRUARY 26, 2019

Tactically, there are a lot of ideas you can try to increase awareness and foot traffic: Use social media to market or advertise your restaurant Offer a special promotion or discount Ask for diners to leave you a review For more ideas, check out our guide on 65 tips for marketing your restaurant. Selling merchandise at your location.

Management 71

Management Management Loyalty Program Email Marketing 71

Notch

FEBRUARY 26, 2019

Tactically, there are a lot of ideas you can try to increase awareness and foot traffic: Use social media to market or advertise your restaurant Offer a special promotion or discount Ask for diners to leave you a review For more ideas, check out our guide on 65 tips for marketing your restaurant. Selling merchandise at your location.

Management 52

Management Management Loyalty Program Email Marketing 52

Modern Restaurant Management

MAY 16, 2020

The return of high-value customers with large business orders is a big opportunity for restaurants. Reinvent Your Catering Menu. Rethink your catering menu. People can’t order from you if they can’t find you, so be everywhere including social media, Google Maps, and third-party marketplaces.

Guest Recovery 177

Guest Recovery Social Media Catering Merchandise 177

Touch Bistro

JULY 15, 2021

Everything you need to know about social media, digital marketing, SEO, and more! In order to make sure customers remember your restaurant long after they’ve dined with you, it’s important to define your brand identity. This refers to the tone and language you use when communicating with customers. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

SpotOn

MAY 15, 2024

Draft up a special Father's Day dinner menu Steak. Instead of having typical holiday dishes based on the seasonality of ingredients, craft special meal options for a Father's Day menu that'll turn some bearded heads. Double-check whether your business hours are updated and your menu prices are accurate.

2024 52

2024 Social Media Loyalty Program Seasonal Menu 52

MBB Hospitality

NOVEMBER 28, 2023

Implementing customer feedback systems and keeping a close eye on industry trends can position your restaurant to pivot effectively when necessary. Robust Restaurant Marketing Effective marketing goes beyond mere exposure; it’s about creating an emotional connection with your customers. Look to the global market for inspiration.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Restaurant365

MAY 7, 2020

Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Research new codes, and make sure you stay in compliance to ensure your customers and staff have a safe experience.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Restaurant Clicks

SEPTEMBER 18, 2020

Just because you have a strong concept in your head, doesn’t mean that there’s customers willing to buy your concept. The logo is the cornerstone of the entire branded experience. The colors and fonts you choose in your logo should be the same ones you use on your menus, and all of your branded materials. Merchandise.

Food Truck 88

Food Truck Food License Social Media 88

Gourmet Marketing

SEPTEMBER 23, 2021

Establish a loyalty program to offer your customers rewards. A loyalty program is a fantastic way to get your customers to come back again and again. For example, the most simple loyalty program could be a card system that is stamped every time your customers make a purchase. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

The Restaurant Times

MARCH 9, 2022

5 Restaurant Promotion Ideas For The ‘New Normal’ Restaurants can no longer rely on word-of-mouth and outdoor ads to keep their companies top of mind because customers are still hesitant to venture out. Instead, restaurateurs must market their companies where their customers are now: online. Content And Social Media.

Social Media 52

Social Media Kitchen Safety Food Safety Influencer 52

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. Additional Panelists include: Ryan Volberg – SVP and GM, PAR Restaurant Solutions Group. US Foods Holding Corp.

Kitchen Safety 192

Kitchen Safety Loyalty Program Delivery Customer Service 192

Apicbase

JUNE 16, 2023

From customer satisfaction to profitability, there are countless metrics that restaurant owners and managers should track to gain a better understanding of their operations. You can collect this data through various channels, including point-of-sale (POS) systems, accounting software, customer feedback surveys, and social media reviews.

Point of Sale 52

Point of Sale Inventory Waste Employee Relations 52