7 Shifts

FEBRUARY 22, 2021

Restaurants have been pressured to make the move online to stay afloat amid the global pandemic and city-wide lockdowns. Leveraging F&B technologies solutions can entice online customers and attract traffic to your website and social media pages. Here’s what you need to know: What is a restaurant loyalty program?

Loyalty Program 195

Loyalty Program Tip Distribution Email Marketing Social Media 195

Ken Burgin

JULY 17, 2022

Finalise the Festive Menus – it may be months away, but customers want menu and price certainty. Think about how to deliver a great experience with fewer staff – that might mean more self-service and product outsourcing. If you haven’t heard from them, phone, text or email – this year needs more aggressive marketing.

Email Marketing 153

Email Marketing Book Merchandise Seasonal Menu 153

Cheetah

AUGUST 28, 2020

Leading the pack are tech-related revenue streams like online ordering through delivery apps , but futuristic sounding features like AI-outfitted drive-thru’s and robot kitchens are being integrated sooner than we ever expected. In response, people are looking for personalized experiences they can document and share online.

Online Ordering 117

Online Ordering Customer Service Customer Experience Small Business 117

Modern Restaurant Management

FEBRUARY 10, 2020

A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large. A restaurant’s brand identity is the cumulative effect of what your guests see, taste, smell, feel and hear at your restaurant, online, and in the world at large.

2020 222

2020 Uniforms Online Ordering Design 222

Cheetah

SEPTEMBER 23, 2021

Big names like Sysco, Restaurant Depot and others are now fighting to maintain their customer base as more and more SMB restaurants are making the transition to smaller, honest distributors like Cheetah. Is your supplier treating you like their #1 customer? You can simply place an order through the app anytime before midnight.

Supplies 148

Supplies Ordering Food Supply Online Ordering 148

Deliverect

SEPTEMBER 23, 2019

The average food delivery platform user will look at several online shops before making their decision. Needless to say, that means restaurants have to invest in their online menu so it’s clear, appealing and convincing. First of all, let’s just go over the basics of setting up an online delivery menu.

Menu 68

Menu Marketing Online Ordering Delivery 68

Modern Restaurant Management

DECEMBER 17, 2020

A new survey from Oracle Food and Beverage found that 60 percent of respondents plan to stay at home during the holidays, and 42 percent are considering ordering their holiday meals from a local restaurant. When it came to ordering take-out, Gen Z led with 28 percent. 22 percent of customers are looking to buy restaurant merchandise.

2020 167

2020 Point of Sale Seasonal Menu Consumer Goods 167

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. POS solutions are essential for enhancing convenience for dine-in and online customers and delivering a customer-centric experience as the restaurant industry continues to grow.

POS 59

POS 2023 Loyalty Program Point of Sale 59

7 Shifts

MARCH 27, 2020

Do you have accounts on online ordering sites like GrubHub and Uber Eats? Consider things like merchandise sales, inventory sales, or private cooking lessons. What measures can you take to make customers feel more comfortable ordering from you? Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

APRIL 15, 2020

Limited-service restaurants (those in quick service and fast casual) had a sharp acceleration in their guest check growth, as consumers likely shifted to larger off-premise orders to feed multiple people at home. Engaging Customers During COVID-19. Easy online ordering – Easy online ordering was nearly tied for second.

2020 196

2020 Fast Casual Point of Sale Online Ordering 196

Modern Restaurant Management

JUNE 11, 2020

As states reopen, restaurants must deal with rehiring staff, redesigning floor plans to comply with social distancing, and battling customer hesitation dine-in again. Since Georgia's push to reopen in late April, customers did not flood back to eateries at the expected rate. When It Comes to Your Customers.

Social Media 171

Social Media 2003 Customer Service Customer Experience 171

Touch Bistro

APRIL 27, 2021

The best restaurant websites all have one thing in common: they make it incredibly easy for online visitors to find what they’re looking for. This is crucial because 77% of diners report visiting a restaurant’s website before they dine in or order takeout or delivery from an establishment. Elements of Great Restaurant Websites.

Design 92

Design 2021 Online Ordering Website Management 92

Touch Bistro

AUGUST 20, 2021

In an industry that’s so closely tied to fluctuations in the economy and consumer behavior, restaurants depend on customer loyalty for survival. If you’re looking for inspiration for how to structure your customer loyalty program, you’ve come to the right place. A restaurant loyalty program plays a major role in customer retention.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Customer Experience 52

Restaurant Clicks

JANUARY 21, 2020

Follow our guide on How To Build Your Restaurant Brand and learn how to present the best version of your restaurant to your customers! Your restaurant’s brand is the sum of the public’s experience with your restaurant. Merchandise. There’s much more that goes into the restaurant experience than good food or cheap prices.

Social Media 78

Social Media Merchandise Consumer Goods Advertising 78

Restaurant Clicks

NOVEMBER 25, 2021

The chef customizes selections for your party for a luxurious experience. Order Online. After a long shopping day at the Merchandise Mart, walk across the street to Bavette’s Bar and Boeuf, a French-inspired steakhouse serving classic favorites and modern flavors. Prime & Provisions. Want award-winning steak?

Serving 109

Serving Reservations Fine Dining Seasonal Menu 109

Apicbase

MARCH 17, 2023

Doing so will help you cut costs, serve customers more quickly, increase customer satisfaction, and improve profits. You can use technology to optimise or automate various tasks , such as inventory management and ordering, which helps reduce errors and increase efficiency. What tech does your restaurant need?

Customer Experience 52

Customer Experience Consumer Goods Food Supply Customer Service 52

BNG Point of Sale

OCTOBER 8, 2021

A similar tool not only rings up merchandise, it improves sales, service, and the way your business functions. As a shopper, you’ve likely already seen Mobile POS used in stores, such as the Apple store, and how it facilitates a smooth ordering process. Improved Customer Service. It’s called Mobile POS.

Retail 52

Retail POS Mobile Ordering Cash Management 52

Apicbase

OCTOBER 14, 2022

This number reflects the unit’s total food, beverage, and merchandise sales through all the different revenue streams. Partner with delivery and online ordering services. Double down on offline and online marketing. Based on their answer, customers are ranked as promoters, passives, or detractors.

Franchise 52

Franchise Franchising Loyalty Program Online Ordering 52

Kounta

AUGUST 13, 2019

One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Here are some tips on what to focus on when communicating with a customer in-person: Non-verbal communication: This includes tone of voice, voice quality, eye contact when talking (a big one!),

Communication 49

Communication Hospitality Email Marketing Social Media 49

Future Food

SEPTEMBER 25, 2019

The Future of Commercial Catering - Customer Satisfaction and the Moment of Truth. Clients are now seeking to engage a caterer to deliver an F&B vison, a ‘food, beverage and hospitality experience’ and typically employ a competitive catering tender process to compare, judge and select a caterer that will deliver on that vison.

Catering 60

Catering Customer Experience Merchandise Workshop 60

BNG Point of Sale

AUGUST 27, 2021

To calculate your restaurant’s gross profit, you need to subtract the total cost of goods sold (COGS) for a specific period from your total revenue (your total food, beverage, and merchandise sales). For every dollar a customer spends, they are keeping 8 cents as profit. . million and its cost of goods sold was $400,000. .

Point of Sale 52

Point of Sale Social Media Customer Service Online Ordering 52

Modern Restaurant Management

OCTOBER 29, 2019

In this edition of MRM News Bites, we feature Fat Sal’s Deli, El Pollo Loco, Green Rabbit, Smart Foodservice, Slice,A&G Real Estate Partners, Mastercard, Temporis, The Flavor Experience and Chicken Guy! We are excited to serve new and existing customers in the greater Idaho Falls and Pocatello areas.”

Food Supply 86

Food Supply Franchise Franchising Customer Experience 86

Notch

JANUARY 23, 2019

Shifts in the real estate market can raise rent. Use purchase orders. If they can't offer a straight discount (supplier margins are often razor thin as well, with little room to play for many), consider restructuring your order to optimize costs. Sure, it takes some oversight—and maintaining a great guest experience is a must.

Email Marketing 72

Email Marketing Merchandise Website Management Point of Sale 72

BNG Point of Sale

JULY 16, 2021

It is one of the most vital key performance indicators (KPIs) for any type of establishment with food – which makes sense because without this crucial information there would not be enough revenue coming in from customers each day (or week). These important business models are what profitable restaurants don’t take lightly.

Point of Sale 52

Point of Sale Seasonal Menu Cash Management Fine Dining 52

Modern Restaurant Management

NOVEMBER 1, 2019

We now want to bring this elevated experience to our customers across our footprint." Leveraging TZG’s deep experience and Pieology’s strategy and high-quality product offering, we’ll be able to create a unique market entry experience for our local customers and bring make your own pizza to life across China.”

Franchise 86

Franchise Franchising Fast Casual Point of Sale 86

Web Diner

MAY 11, 2021

In order to meet customer expectations and improve satisfaction, the industry will need to develop and implement new processes and approaches. In this regard, restaurant management must optimize their quality control all around to meet the new higher expectations that customers have from food delivery.

Customer Service 36

Customer Service Menu Front of House Point of Sale 36

Notch

JANUARY 23, 2019

Shifts in the real estate market can raise rent. Use purchase orders. If they can't offer a straight discount (supplier margins are often razor thin as well, with little room to play for many), consider restructuring your order to optimize costs. Sure, it takes some oversight—and maintaining a great guest experience is a must.

Email Marketing 52

Email Marketing Merchandise Website Management Point of Sale 52

Touch Bistro

JULY 15, 2021

The restaurant industry is a competitive space, and you need unique restaurant marketing ideas if you want your venue to stand out. The challenge is, restaurant marketing and promotions can take many forms, and not every strategy will resonate with every diner. The Ultimate Guide to Restaurant Marketing. Download Now.

Marketing 77

Marketing 2021 Email Marketing Social Media 77

Modern Restaurant Management

NOVEMBER 17, 2020

Online ordering is obviously huge in 2020, and customers are craving comfort food when they’re ordering in, according to Upserve’s new 2020 State of the Restaurant Industry data collected from the company's 10,000+ restaurant customers. State of the Industry. " Demand for Contactless.

2020 161

2020 Mobile Ordering Online Ordering Merchandise 161

Cheetah

AUGUST 17, 2021

As restaurants continue to explore new revenue streams in an ever-changing environment, restaurant merchandise is stealing the limelight as an innovative, fun product that does wonders to your bottom line. It is estimated that over 25 billion dollars will be spent in 2021 on physical promotional merchandise. Reading Time: 4 minutes.

Merchandise 78

Merchandise Marketing Loyalty Program Cash Management 78

Notch

FEBRUARY 26, 2019

According to restaurant owners on Quora , an average full service restaurant with 50-100 seats and 20-30 people on its staff needs revenue between $1 to $3 million a year in order to survive. Strategies to increase your restaurant traffic In order to generate more traffic to your restaurant, there are basically 3 strategies to pursue.

Management 71

Management Management Loyalty Program Email Marketing 71

Apicbase

MARCH 31, 2023

In no particular order – let’s go… Hans im Glück 93 Outlets Burgers Full Service Germany, Austria and Switzerland In the Brothers Grimm’s fairy tale Hans in Luck , Hans starts his journey with a big piece of gold, which he trades down for things of lesser value. Ready for a deep dive?

Fast Casual 52

Fast Casual Back of House Food Truck Franchise 52

Modern Restaurant Management

APRIL 30, 2021

Consumers and customers have changed their behavior due to the events of the previous year. So it makes good business sense to revamp your marketing strategies. Focus on changing the processes of your restaurant to accommodate the new realities and to reach out to customers living in your local areas.

Marketing 227

Marketing Food Safety Social Media Small Business 227

Notch

FEBRUARY 26, 2019

According to restaurant owners on Quora , an average full service restaurant with 50-100 seats and 20-30 people on its staff needs revenue between $1 to $3 million a year in order to survive. Strategies to increase your restaurant traffic In order to generate more traffic to your restaurant, there are basically 3 strategies to pursue.

Management 52

Management Management Loyalty Program Email Marketing 52

Modern Restaurant Management

NOVEMBER 2, 2021

The new restaurants — as well as upgrades to existing locations — will adapt the company’s new, modern, and inviting “Fresh Forward” design and meet the needs of today’s consumer with comfortable guest indoor dining spaces as well as numerous delivery and order ahead options, with a strong digital first strategy.

Franchise 180

Franchise Franchising Leadership Beverage 180

Gourmet Marketing

SEPTEMBER 23, 2021

We’re a Restaurant Marketing Agency that’s worked with restaurants for over a decade. Restaurant Marketing Ideas. As such, it’s important to use unique marketing ideas in order to truly stand out from other restaurants. Establish a loyalty program to offer your customers rewards. In-restaurant ideas.

Marketing 61

Marketing 2021 Social Media Website Management 61

Mad Mobile

MARCH 8, 2024

Tableside ordering systems are set to revolutionize how diners interact with your restaurant. Implementing a tableside ordering system doesn’t have to be complicated, but there are inherent challenges you’ll have to overcome. Hopefully, our decades of experience in the dining space will help you navigate the changing waters.

Ordering 40

Ordering POS Online Ordering Mobile Ordering 40