7 Shifts

MARCH 10, 2021

There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

MAY 8, 2020

Modern AI exists without the limitations that you see in movies, operating on everything from the smartphones in your pocket to the website that uses machine learning to track COVID-19. For your restaurant, communications are limited to the closed circuit of your business, from the front-of-house to the kitchen. Restaurant Logistics.

Food Safety 208

Food Safety Kitchen Safety Front of House Website Management 208

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. The same New York Times story found that 80 to 85 percent of Crafted Hospitality group's kitchen employees have moved out of New York City. Determining what roles you actually need to fill.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Goliath Consulting

AUGUST 2, 2022

As lockdown restrictions were lifted, restaurant owners expected some customers to return in person while still following safety measures. How to build an off-premise dining experience. This will help current customers have a sense of familiarity, and new customers get to know your restaurant.

Delivery 78

Delivery Online Ordering Food Website Management 78

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. High-end restaurants that tend to have a pricier menu should look to add more affordable items. That does not mean you have to alienate your current customer base.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

7 Shifts

MARCH 27, 2020

If your restaurant does decide to go the takeout and delivery route: Is your restaurant’s menu optimized for takeout? Safety If you can run your business as a takeout and delivery spot, consider whether or not you can carry out operations safely to avoid spreading COVID-19. Manage expectations by creating a timeline for updates.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Sling

JULY 24, 2023

Restaurant management software is a rapidly expanding niche of software development. Some of these apps are designed to solve specific problems, like shift scheduling or point of sale , while others boast all-in-one suites for every aspect of restaurant management.

2023 78

2023 Management Management Tip Distribution 78

Goliath Consulting

NOVEMBER 23, 2021

Once the lockdown restrictions were lifted, many people were still concerned about their health and safety when dining at restaurants. This concern caused many restaurants to move towards the widespread use of QR codes and digital menus. QR codes and success in restaurants. in July, climbing 4.6% over the last 12 months.”

Loyalty Program 88

Loyalty Program Social Media Customer Experience Online Ordering 88

Restaurant365

JULY 24, 2020

Increased demand for food delivery had already boosted the growth of ghost kitchens, and the COVID-19 pandemic has escalated both the popularity and profitability of the model. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Modern Restaurant Management

MAY 18, 2020

. “Preparing to reopen a restaurant in the face of a changing pandemic can be complex and challenging without the right resources to help guide your planning efforts,” said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. Staying nimble given the fluid environment.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

BNG Point of Sale

NOVEMBER 20, 2020

This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. Getting an order wrong damages your profit and customer retention. The answer lies in restaurant ordering systems.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Modern Restaurant Management

AUGUST 14, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. All locations will serve guests via delivery through a virtual kitchen facility. Fazoli's Ghost Kitchen. Virtual Barbecue Pit. Hot for Dave's Hot Chicken.

Franchise 189

Franchise Franchising Kitchen Safety Food Safety 189

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? From the very beginning we worked to attract loyal guests seeking an authentic, family dining experience. Here are their responses.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. MRM Restaurant Survival Guide Updates.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Sling

OCTOBER 1, 2023

You’ll gain valuable experience in such foundational business practices as: Marketing Food prep Payroll Menu development Scheduling Suppliers Employee development Networking Customer service The lessons you learn can be directly applied to the catering business you start. the customers you want to serve).

Catering 78

Catering License Transportation Advertising 78

Next Restaurants

MAY 26, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. However, as long as you keep the spotlight on food safety – sanitization, employee health monitoring and personal hygiene, and social distancing – your restaurant will remain safe from the contagion.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

Restaurant365

APRIL 8, 2021

Now, the pandemic has impacted what the dining experience looks like, what guests want, and most significantly—the demand for delivery and takeout. As a prominent example, virtual kitchens existed before the pandemic, but the last year has skyrocketed the growth of this new kind of establishment. What is a virtual kitchen?

Front of House 78

Front of House Food Truck Kitchen Safety Point of Sale 78

Modern Restaurant Management

OCTOBER 22, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. ” Many of the concepts are designed to grow off-premise sales, including ghost kitchen formats and smaller takeout footprints as low as 1,000 sq. QDOBA's New Concept.

Franchise 154

Franchise Franchising Loyalty Program Kitchen Safety 154

Hot Schedules

JANUARY 29, 2020

million children) are managing food allergies. Accurate allergen information is critical to guarantee your guests’ safety. Plus, making sure information is easily accessible helps deliver a positive customer experience. What happens when you tweak a menu item, or swap one ingredient for another? Ensure Accuracy.

Allergens 78

Allergens Food Food Safety Kitchen Safety 78

Lavu

DECEMBER 6, 2019

Particularly when it comes to restaurant management which requires knowledge of both front of house and back of house needs. Customers are able to reserve tables, order meals, and show up to the restaurant at mealtime to skip the line and not wait in the kitchen. What’s new in kitchen technology? Digital Table.

Kitchen Safety 78

Kitchen Safety Social Media Point of Sale Front of House 78

The Restaurant Times

JANUARY 30, 2022

Restaurant Marketing Strategies That Attract Customers In Omicron . You can use the information you’ve gathered about your actual customers in both online and offline marketing. Here is how you can win customer trust in the wake of Omicron. . The key lies in how well they manage their social media accounts. .

Innovation 52

Innovation Marketing Loyalty Program Social Media 52

Squirrel Systems

MAY 31, 2021

Customers want to be able to order food regardless of location and with little delay. We’ve seen customers succeed using a variety of approaches. We’ve seen customers succeed using a variety of approaches. A simple online ordering page on your website or linked to your website can be a straightforward and convenient method.

Online Ordering 52

Online Ordering Ordering Mobile Ordering Webinar 52

Modern Restaurant Management

DECEMBER 3, 2020

Modern Restaurant Management (MRM) magazine's Franchise Feed offers a glimpse at what's new in the restaurant franchise and MUFSO environment. Prior to Fuzzy’s Taco Shop, Wescott’s experience included franchising and client-facing relationships where she focused on data-driven insights. Spreading the Spirit of BBQ.

Franchise 165

Franchise Franchising Catering Online Ordering 165

Restaurant Clicks

JANUARY 9, 2020

Statistics show that the number of Americans dining out continues to increase, however, so there are plenty of potential customers to go around. Plan Your Menu. Considering your target customer personas can help with making choices like menu, pricing, layout, marketing, and other aesthetic choices. . Plan Your Menu.

License 78

License Equipment Website Management Hiring 78

EATER

NOVEMBER 1, 2022

Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones. Things could sour quickly, and the customers often left frustrated and hungry. In 2021, I worked in a restaurant that promoted itself as the future of dining.

Mobile Ordering 117

Mobile Ordering Customer Service Food Order Online Ordering 117

The Food Corridor

MARCH 27, 2023

Introducing cloud kitchens , commercial facilities purpose-built to produce food specifically for delivery. These commissary kitchens are sometimes also known as ghost kitchens, shared kitchens , or virtual kitchens with the delivery-only food brands operating within them called virtual restaurants.

Kitchen Safety 59

Kitchen Safety Delivery Online Ordering Food Order 59

Modern Restaurant Management

JANUARY 12, 2022

. “Online and mobile ordering was a lifeline to restaurants shut-down in the pandemic and continues to provide steady revenue,” said Simon de Montfort Walker, senior vice president and general manager at Oracle Food and Beverage. 46 percent would love to manage their dietary preferences with their favorite establishments.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

BNG Point of Sale

NOVEMBER 20, 2020

This easy add-on feature gives you the power to stay efficient while managing food orders, all the while providing a wealth of backend information to help you manage your restaurant teams for improved performance. Getting an order wrong damages your profit and customer retention. The answer lies in restaurant ordering systems.

POS 52

POS Ordering Mobile Ordering Online Ordering 52

360Training

JULY 9, 2020

According to market research conducted in 2017 , 11% of customers used a gluten-free “eating approach” in the previous year. It requires careful forethought, but there are ways for any business to tap into the GF market without endangering any of their customers. Not the dining experience you want to give customers, right?

Serving 78

Serving Front of House Consumer Goods Food Safety 78

The Restaurant Times

OCTOBER 24, 2021

Thus, COVID-19 has accelerated the adoption of cloud kitchens in the food and beverage (F&B) industry. . Cloud kitchen, which was dubbed a new trend a few years ago, is now a reality. Commercial kitchens designed solely for delivery are known as ghost kitchens, dark kitchens, or cloud kitchens.

Kitchen Safety 52

Kitchen Safety Online Ordering Mobile Ordering Food Order 52

The Restaurant Times

APRIL 27, 2022

It is one of the most thriving businesses for newcomers in the industry, especially when experimenting with a new kitchen format like a cloud kitchen. . What Is A Cloud Kitchen? Popularly known as the Virtual Dining concept, a cloud kitchen is also known as a dark or ghost kitchen. How Does It Work? .

License 52

License Kitchen Safety Customer Service Mobile Ordering 52

Squirrel Systems

MAY 22, 2020

Through this article we will look at a few interesting examples of how restaurants have transformed their take-out offerings to stay efficient during this period of reduced sales and satisfy customers through innovative technologies. How can I optimize take-out at my restaurant?

Take-out 52

Take-out Innovation Food Safety Kitchen Safety 52

Modern Restaurant Management

OCTOBER 16, 2019

Customers simply approach Ono’s ordering kiosk, place their custom order, and watch as robotic systems create their blends from scratch. The robotic kitchen runs on batteries instead of a diesel generator. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time.

Food Truck 126

Food Truck Customer Service Customer Experience Dietary Restrictions 126

EATER

JANUARY 27, 2021

LA chef Brooke Williamson talks lockdown and customer generosity on Eater’s Digest A funny thing happened at Playa Provisions, celeb chef Brooke Williamson’s LA restaurant, a couple weeks ago. When an order came through to the kitchen, the ticket featured the following note in the field for allergies or special requests: “Here’s the deal.

Kitchen Safety 100

Kitchen Safety Food Safety Food Order Outdoor 100

The Restaurant Times

SEPTEMBER 2, 2020

Customer Engagement. Engaging with customers on social media accounts is an absolute must. Always respond to customer tweets, posts, or comments. Many social media automation tools allow you to manage all your channels from one place. Video marketing is an innovative form of engaging with customers. SMS Marketing.

Marketing 52

Marketing Social Media Email Marketing Mobile Ordering 52

Cheetah

SEPTEMBER 10, 2019

Study your customers’ psychographics, look into the demographics of potential neighborhoods and areas, consider the competition, floor space, lease terms, and more. Before visiting each establishment, go to their website, read their restaurant reviews, analyze the type of advertising they use. Also consider the neighborhood itself.

Kitchen Safety 87

Kitchen Safety Front of House Advertising Back of House 87

Modern Restaurant Management

JUNE 3, 2021

Data findings in the series have offered insight into customer expectations to support restaurant brands as they navigate through the health crisis and continue to move forward through the recovery. “The data strongly signals long wait times are a vulnerability for fast food restaurants as they compete for customers.

2021 189

2021 Fast Casual Mobile Ordering Guest Recovery 189