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How to Develop a Successful Franchise Advisory Council (FAC)

7 Shifts

They all prevent franchisors from seeing the day-to-day pains and successes that their franchisees experience. That's why many franchisors rely on a franchise advisory council (FAC). Purpose of a Franchise Advisory Council? Franchise Advisory Council Versus Franchisee Association. Table of Contents.

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How Restaurant Franchises Are Growing Through Rising Inflation

Modern Restaurant Management

Yet restaurant franchise organizations continued to see strong franchisee interest post-pandemic, and investors anticipate that these brands will perform well even during a recession or under an inflationary environment. Franchise organizations targeting continued growth emphasize creating and benefitting from long-term value creation.

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Technology Revitalized Guest Experience (Podcast)

Modern Restaurant Management

In this episode of " The Main Course ," Johnny Tellez, VP of International Operations and Training at Focus Brands International, discusses how the customer experience has changed during the pandemic, the role technology has played in these changes, and how restaurants are adapting their use of technology to enhance customer experience.

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How Does a Single-Location Independent Operator Restaurant Compete with Chain Franchises?

Modern Restaurant Management

Even in the best of times, it’s mostly been an uphill battle for single location restaurants to compete with chain franchises. Differences in manpower, brand recognition, technology and marketing budgets have all presented significant challenges for single location restaurants to compete for market share. Multichannel Ordering.

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Restaurants’ New Brand Challenge: Delivering a Consistent Customer Experience in an Inconsistent World 

Modern Restaurant Management

Even with the limitations, loyal customers are eager to return to dinning out so that they can get a taste of both the food they love and the place they know well. However, as customers return, restaurant operators face a slew of new challenges. The Next Normal for the Brand Experience.

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Technology Upgrades That Make a Difference

Modern Restaurant Management

Though much ink has been spilled over the difficult hurdles restaurants survived — and thrived — through, it’s also important to highlight the positive changes that are transforming the industry, and that includes technology. Technology, Then and Now.

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Innovative Technology Allowed Emerging Canadian Franchise to Expand Into US

Modern Restaurant Management

The simple reason is: technology. Now, with consumer behavior increasingly shifting toward intuitive and automated restaurant experiences, Canadian brands are faced with the need for the support, flexibility and efficiency of the right technology suite in order to confidently and successfully expand into the U.S.