Modern Restaurant Management

DECEMBER 31, 2024

More than half of those surveyed, 55 percent, said increasing sales is 2025’s top priority, followed by reducing costs and enhancing guest experiences. Renewed Optmism Ahead for Franchise Landscape The last five years have provided significant challenges to the restaurant franchise industry. Franchise 2.0:

Franchise

Restaurant Business

DECEMBER 6, 2024

Recognized as a global leader in the bubble tea sector, Chatime continues to expand and build as an innovative beverage brand with over 1,400 franchise locations worldwide. Unique flavors and textures In 2025, Chatime will continue to surprise customers with an evolving selection of unique offerings.

Beverage

Modern Restaurant Management

APRIL 9, 2025

Joe Gale has more than 30 years of sales, operations and account management experience, including 20 years with Coca-Cola North America Foodservice where he worked closely with numerous QSR and fast casual brands. Joe Gale What are the key challenges for the franchising landscape?

Franchise

Modern Restaurant Management

JUNE 17, 2025

In co-founding Sweet Paris Crêperie & Café, I’ve learned the importance of strategically preparing our strategic partners for the summer rush to not only meet increased demand, but to consistently deliver an elevated guest experience to every customer who walks through our doors.

Seasonal Menu

Modern Restaurant Management

MAY 15, 2025

This experience ignited a fire in him, leading him to leave a successful career in nonprofit and consulting to helm Fast Fresh, parent company of Bee Healthy Cafe and Nature's Table. What was your journey into the food industry and how does your previous business experience translate to what you do now?

Fast Casual

Modern Restaurant Management

MAY 28, 2025

With more than a decade of hands-on experience using AI to monitor emerging fraud trends, attacker MOs and advanced technologies, Abrahams brings a unique perspective to addressing merchants' most complex challenges. Supplier fraud could also be an issue with bad actors using fake invoices to confuse restaurant or franchise owners.

Employee Relations

Modern Restaurant Management

DECEMBER 18, 2024

It is atop the list for restaurants looking to modernize, differentiate, and elevate experiences. The question now becomes – how to make sense of that data and use it to elevate the dining experience. consumers now use digital wallets as they seek a convenient, contactless payment experience. Data, Data, Data.

2025

Modern Restaurant Management

JULY 10, 2025

Rather than starting onboarding with the technicalities first, start with what your guests actually experience. Standardize the Structure, Customize the Delivery Scalable training does not mean carbon-copy. Let new hires taste the food, hear the brand story and see a dish prepared the right way.

Training

Modern Restaurant Management

JULY 16, 2025

” to reflect their marketing philosophy and experience in both sectors. But with my extensive experience in restaurants, I didn’t want to limit myself. I got support, and they gained real-world experience. That experience matters. for franchise concepts. Customization is key. It was a win-win.

Marketing

EATER

OCTOBER 15, 2024

Rifrullo Café, a cozy farm-to-table restaurant in Brookline, Massachusetts, hums with customers on a steamy July mid-morning. As a chef, I have a responsibility to do my best to create good environments for people, customers, and the community,” says Marnell-Suhanosky. These restaurants try to tackle them all. Community, environment.

Compost

Perfect Daily Grind

JUNE 19, 2025

On one hand, US consumers have a growing appetite for premium coffee experiences. On the other hand, leading origins, such as Vietnam, are scaling up to meet demand for more cost-effective options as customers’ pockets tighten. Leeds, UK) Wed, 18 Jun – MOKAFÉ unveils its US franchise programme to expand into 30 states.

2025

Restaurant Business

JUNE 11, 2025

And, like the rest of family dining, they have been losing customers. When we spoke to younger customers, we found that Perkins is just not as relevant,” said Ascent CEO James O’Reilly, who joined the company in 2023. It still features the chain’s signature bakery case, where customers can buy pies, cookies and other treats.

Fast Casual

Modern Restaurant Management

OCTOBER 10, 2024

Drawing from his experience working with organizations and QSR brands, Larrier shares practical tips for strategically leveraging workforce education to gain a competitive edge and provide a key benefit for workers. They want education that fits into their busy lives and equips them with transferable skills that they can apply in their roles.

Education

Modern Restaurant Management

JUNE 24, 2025

Learn about the rapid growth of Ron''s Mac Bar and how the brand uses viral marketing and a business model that prioritizes efficiency and customer experience in this video from the team at UpFlip.

Serving

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. Chefs are experimenting with unique flavors and there are some wonderful technologies to look into. The good news is that now you can.

Technology

Rocket Fuel

NOVEMBER 19, 2024

Point-of-service (POS) systems:  POS systems are data powerhouses, tracking information on sales, customer behavior, inventory, labor, vendor invoicing, promotional/coupon usage, loyalty programs, takeout/delivery orders and overall cash flow. These systems help optimize efficiency behind the scenes. But that’s just the beginning.

Operations

Restaurant Business

JULY 21, 2025

There are no immediate plans to franchise, said Christiana Luo, Big Way’s chief brand officer and co-founder. Americans tend to think of hot pot concepts as a casual dining, cook-at-the table experience, but Big Way has evolved the idea into a fully customizable, build-your-own bowl model. Guests have endless options for customization.

Fast Casual

Restaurant Business

JUNE 13, 2025

The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Consumers still want great in-store experiences, even if they don’t always use them. Krispy Kreme is out of the cookie business , selling its remaining stake in Insomnia Cookies for $75 million.

Operations

Restaurant Business

JULY 29, 2025

We encourage customers to bring in a can or package of food, which we then donate to a food bank. Now he's readying the three-unit concept for franchise growth, saying this is how younger diners want to eat. By Patricia Cobe on Jul. To promote the boxes, Farmer Boys sets up an actual farmstand in some restaurants. “We

Menu

Rocket Fuel

NOVEMBER 12, 2024

In practice, delivery has become a persistent source of customer dissatisfaction. The reasons for customer dissatisfaction are easy to understand. We’ve all had the experience of treating ourselves or our families to ordering in — only to wait forever, receive the wrong food, or both. The good news is QSRs can push back.

Delivery

Paper Chase Accountancy

MAY 22, 2025

These revenue centers can include different sections of their business such as the dining area, bar, or even external sources like franchise disclosure documents. It supports franchise expansion through franchise disclosure documents and integrates with bookkeeping for restaurants and bars.

Cash Management

Focus POS

MARCH 2, 2023

Incorporating a good Kitchen Display System (KDS) solution can avoid human errors in the transmission of orders from customers, through servers, and eventually to the kitchen. A good self-service system like @table , allows guests to take their dining experience into their own hands. Your customers may want a contactless way to pay.

POS

Lavu

MAY 9, 2025

Here’s a quick breakdown of the top 5 restaurant POS systems and their standout features: Lavu : #1 ranked by Capterra for three years running, with world-class customer service, strong reliability, and profitability tools for only $99 a month.

POS

Crunchtime

JUNE 26, 2025

With a renewed commitment to operational excellence and guest experience, the franchise group is on a mission to give customers a compelling reason to choose them over and over again. Kansas City-based Royal City Bell (RCB) is driving a powerful transformation across its Taco Bell restaurants.

Franchising

Lavu

AUGUST 8, 2025

That’s why more restaurant owners are turning to an iPad restaurant POS system to modernize operations, reduce costs, and enhance customer service. iPad POS systems offer a modern solution that improves efficiency, reduces costs, and enhances the customer experience. This leads to fewer mistakes and a smoother dining experience.

POS

Modern Restaurant Management

MARCH 11, 2025

Even though local and state orders prohibiting or severely restricting restaurants’ ability to serve customers and generate and revenue, standard business liability policies did not provide coverage, and many policies had a pandemic exclusion. The pandemic made speed, accuracy, and seamless ordering non-negotiable.

Mobile Ordering

Chowly

NOVEMBER 14, 2024

A true British Pub experience complete with brilliant food, drink and genuine hospitality. We also hosted a giveaway at our booth, and we’re excited to congratulate Brian Glynn, Co-Owner of Village Idiot Pizza Franchise Systems, for winning a pair of 4th Gen AirPods with noise-canceling features!

Operations

Gecko Hospitality

AUGUST 5, 2025

Quick-service restaurant management is a dynamic world, serving millions of customers daily, while General Managers ensure that every aspect of operations runs like clockwork. These professionals balance strategic operational excellence with skilled people management to deliver extraordinary customer service.

Leadership

Lavu

AUGUST 1, 2025

Choosing the right POS system in 2025 can make or break your restaurant’s efficiency and customer experience. Whether you’re managing a food truck or a multi-location chain, the right system can improve efficiency, reduce errors, and enhance customer satisfaction. How to Choose the Best POS System for Your Restaurant 1.

POS

Rocket Fuel

NOVEMBER 6, 2024

Executing benefit renewals and enrollments takes time, especially in dispersed, decentralized organizations with numerous franchise locations. Using a multi-channel approach, employees will feel more informed and engaged in the benefits enrollment process, leading to a positive experience for them and a smoother process for HR.

Operations

Restaurant Business

JUNE 5, 2025

The experience is available with a spirit-free beverage pairing, and the restaurant’s website notes that the chef is “over five years sober.” Eater reported that he later sued his ex-wife for damaging his reputation. Konro is a Japanese-inspired concept known for a 10- to 14-course tasting menu, served at a chef’s counter with only 10 seats.

Fast Casual

Qu

MARCH 28, 2025

Restaurants are no longer merely adopting technology; they’re driving transformative changes that will redefine customer experiences and operational efficiency across industries. David Ingenito GoTo Foods , Multi-Unit Franchise Owner Edge computing creates true operational resilience. Employing 15.5

Fast Casual

Modern Restaurant Management

MAY 19, 2025

His analysis covers key challenges from wage disparities and franchising implications to the vital role of technology in building a sustainable future for the industry. This means finding the balance between optimizing labor deployment in efficient ways and ensuring the guest experience is terrific. percent, respectively.

Franchise

Rocket Fuel

NOVEMBER 13, 2024

In fact, for one Wendy’s franchise , introducing EWA reduced cash-till theft by 80%. At the same time, restaurant owners are understandably focused on running their business and optimizing customer experiences, not on figuring out complex IT integrations.

Employee Relations

Perfect Daily Grind

JUNE 6, 2025

Following its 2022 debut at Tbilisi airport, Costa Coffee has opened a new city outlet on Chavchavadze Avenue under a franchise agreement with Azerbaijan’s Sarda Group, signalling a broader push into urban locations. Paris Baguette will open its first locations in seven new US states and is seeking a master franchise partner in Mexico.

2025

Paper Chase Accountancy

MAY 21, 2025

Key Takeaway | Two Guests, Two Strategies — and a Growing Divide Operators are navigating a tale of two diners: the value-seeker and the experience-driven loyalist. Their playbook is all about keeping the doors open to price-sensitive customers without completely sacrificing margin. Traffic growth, selective pricing Yum!

2025

Modern Restaurant Management

APRIL 1, 2025

. “While current economic conditions have a clear effect on dining habits, consumers are demonstrating remarkable adaptability, strategically allocating their spending based on what matters most to them – be it exceptional experiences, convenient access or maximizing value.”

Pricing