Modern Restaurant Management

AUGUST 10, 2022

Restaurants must keep innovating to elevate the diner experience. Food prices are soaring amidst supply chain disruptions, increasing labor costs, and processing plant shutdowns. The food service industry is scrambling to keep up with these new costs, pushing the price of a restaurant meal to a 40-year high. First-Rate Service.

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Online Ordering Customer Experience Customer Service Mobile Ordering 470

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

ChowNow

APRIL 25, 2025

Every restaurant concept should be intentional about their branding, from food trucks and cafes to brunch spots and fine dininggreat branding is how your restaurant stands out and stays memorable. Ask yourself: Why does my restaurant exist beyond serving great food? What kind of customer base do we want to attract and keep?

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Mobile Ordering Social Media Email Marketing Customer Experience 195

Modern Restaurant Management

JUNE 24, 2020

Square is launching On-Demand Delivery for Square Online Store where sellers can dispatch a courier through delivery partners for orders placed directly on their website. “This new feature helped us keep our doors open and continue serving our customers during the recent downturn,” he said. Sellers pay a flat fee of $1.50

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Guest Recovery Kitchen Safety Mobile Ordering Food Safety 539

Modern Restaurant Management

SEPTEMBER 18, 2020

But one thing is for sure: the COVID-19 pandemic has forever changed the restaurant dining experience. Additionally, plant-based and immunity-boosting foods, sanitation and outdoor dining has accelerated to an all time high. Nourishment will need to be more nutritious, and food consumption will need to be more functionally driven.

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Food Truck Outdoor Food Safety Dine-in 508

Modern Restaurant Management

APRIL 12, 2021

No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. And in 2020, Upserve reported a 783% increase in online orders. It happens automatically on every order.

Front of House 406

Front of House Online Ordering Back of House Customer Service 406

7 Shifts

JULY 12, 2024

Variable costs Variable costs depend on your restaurant’s level of activity, including food and beverage costs, labor costs, and supplies. COGS is a restaurant metric that includes everything you spend on food and drinks to make the dishes you serve. Customers sit down, order from a menu, and are served by waitstaff.

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Food Truck Customer Service Seasonal Menu Loyalty Program 397

ChowNow

MARCH 20, 2025

Keeping menus updated across various online ordering systems and third-party delivery apps can feel like a never-ending game of catch-up. Manually updating menus across multiple online ordering channels is tedious, time-consuming, and prone to mistakes. What is Menu Management Software?

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Menu Management Management Online Ordering 195

Modern Restaurant Management

JANUARY 31, 2025

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. ” A Year of Challenges U.S.

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Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

JUNE 17, 2021

"We are grateful for continued customer support which has helped us expand to new locations in the past year and we are looking forward to bringing the brand to new locations and connecting with new customers." This new restaurant design option will fit seamlessly with our existing drive-thru and mobile ordering capabilities.

Franchising 431

Franchising Franchise Food Truck Loyalty Program 431

Modern Restaurant Management

SEPTEMBER 23, 2020

While the company has products specifically designed for each vertical, such as appointments, eCommerce, online ordering and reservation management, its uniqueness lies in offering high-powered capabilities that every business needs. Tastewise, an AI-powered food intelligence solution, launched in the UK. ” Tastewise Data. .

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Serving White Paper Food Recycling 517

7 Shifts

SEPTEMBER 6, 2022

It remains difficult to fully staff a restaurant ; making food trucks can be the most logical concept to open in the current economy. Large cities like Portland, Los Angeles, and Austin are best known for their food trucks, but cities of all sizes are seeing more of these concepts pop up. 33 Food Truck Ideas.

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Food Truck Food Seasonal Menu Mobile Ordering 195

Modern Restaurant Management

DECEMBER 26, 2023

This past year saw the following trends: The Digital Revolution – In 2023, restaurants gravitated towards digitalization, embracing things like online ordering, mobile applications, and digital payment solutions. This helped them improve customer relationships, loyalty, satisfaction, and retention.

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Dietary Restrictions Food Safety Food Supply Food Truck 309

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. The “restaurant anywhere” experience will expand.

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2023 Loyalty Program Fast Casual Customer Experience 419

Modern Restaurant Management

MARCH 16, 2021

In terms of technology, just like the rest of our lives, the trend has been toward mobility and flexibility and the last year has pushed this faster than we would have otherwise seen under “normal” conditions. We’re also seeing many of our clients find new ways to be more sustainable in sourcing their food products.

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Fast Casual Front of House Fine Dining Mobile Ordering 390

Modern Restaurant Management

AUGUST 19, 2020

Alonso Castañeda , VP of Brand Development & Strategy for Savory Restaurant Fund, will discuss how the brands he works with have been able to take advantage of the current landscape to creatively serve customers. US Foods Ghost Kitchens. US Foods Holding Corp. Brad Duea – CEO, Restaurant REVOLUTION Technologies.

Kitchen Safety 515

Kitchen Safety Loyalty Program Delivery Customer Service 515

Cheetah

APRIL 26, 2021

In 2019, we published The Beginner’s Guide to Opening a Food Truck Business , where we covered the basics of buying a food truck, choosing the right location, working with suppliers, and more. Which brings us to the question: Is starting a food truck in 2021 still a good idea? The short answer is YES.

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Food Truck Delivery 2021 Mobile Ordering 148

Modern Restaurant Management

APRIL 2, 2020

They include PepsiCo, Uber Eats, Constellation Brands, Moët Hennessy USA, Robin Hood Foundation, Ecolab, Cargill, Boston Beer Company, Shift4 Payments, P&G Professional, Ventura Foods, United HealthCare, The Elliot Group, Davis Wright Tremaine LLP, and the Light Foundation. makes it easy for guests to support local restaurants.

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Employee Relations Healthcare Online Ordering Customer Service 516

Modern Restaurant Management

MAY 31, 2024

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news on summer restaurant employment, indecisiveness ordering, online ordering trends, and the world's best cities for food. percent stating these hikes have changed their ordering decisions.

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Online Ordering Ordering Hiring 2024 391

Modern Restaurant Management

SEPTEMBER 15, 2020

These features include tableside mobile ordering, NFC contactless payments, and direct online ordering. “We’re both humbled and lucky to support our amazing customers during this critical time. Market Cafe is completely contact-less: guests scan and pay for all their items and leave.

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Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

OCTOBER 16, 2019

In this edition of MRM News Bites, we feature Ono Food Co, DoorDash, Parts Town and Heritage Foodservice, Rouxbe, Presto, Burger King and Uber Eats, Pared, Tork, Restaurant Technologies, Willie Degel, Bolay, Ritual, Preoday and TISSL, AdTheorent and Voodoo Doughnut. World’s First Mobile Restaurant Powered by Advanced Robotics.

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Food Truck Customer Service Customer Experience Front of House 317

EATER

JANUARY 8, 2021

But Teddy Vasquez and Omar Gonzalez, along with his brother, Oscar, would go on to change the direction of Mexican street food in America by making a dish from their small, Poblano community in Tijuana a sensation north of the border. Coatzingo is one of many small towns near Izúcar de Matamoros.

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Food Truck White Paper Back of House 2018 363

Modern Restaurant Management

SEPTEMBER 15, 2021

. “The Discerning Diner report provides our members with the information they need to make choices around everything from menu selections and customer service options, to marketing initiatives and possible new revenue streams that today’s consumer is interested in. 8 percent say they plan to order more once the pandemic subsides.

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2021 Retail Online Ordering Loyalty Program 447

Modern Restaurant Management

MAY 28, 2021

The brand’s commitment to each guest service experience is the focal point of upcoming menu innovation, value-based choices, and a portfolio of new organic food and beverage educational content. And because our food travels so well, guests never have to choose between quality and convenience."

Franchising 474

Franchising Franchise Fast Casual Loyalty Program 474

Modern Restaurant Management

MARCH 16, 2020

believes the coronavirus is not going to have a single blanket impact on all aspects of the economy or even the retail economy or food sector more specifically. Rakuten Ready surveyed over 100 customers to measure how behaviors around dining have or are anticipated to change. In reality, Order for Pickup offers wait times up to 2.4X

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Mobile Ordering Online Ordering Point of Sale POS 305

Modern Restaurant Management

JUNE 12, 2020

We are proud to support our franchisees who offer much-needed job opportunities, in a welcoming environment where people can feel appreciated and rewarded for serving both customers and their communities during this critical time,” said Stephanie Lilak, Dunkin’ Brands’ Senior Vice President and Chief Human Resources Officer.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

MAY 12, 2021

No matter the type of restaurant you own, the type of food you serve, or the usual customers who walk through your door, you need to focus on making your off-premise sales a keystone aspect of your restaurant business. And in 2020, Upserve reported a 783% increase in online orders. Online ordering systems have built-in upsells.

Front of House 251

Front of House Customer Experience Online Ordering Back of House 251

Lavu

MAY 30, 2025

Order and pay at the table technology is emerging as a game-changer, allowing guests to browse the menu, place their order, and complete paymentall from their smartphone or a tablet, without waiting for staff. This shift is helping restaurants reduce wait times, increase table turnover, and create a more seamless dining experience.

Ordering 78

Ordering Mobile Ordering Fast Casual Online Ordering 78

7 Shifts

JULY 16, 2021

Mobile Coffee Shops (Carts and Trucks). Get to know your future customers, before they even step foot in your door. You may discover that your target customers enjoy an afternoon pick-me-up and are sensitive to price. Do they serve just coffee or small foods as well? Coffeehouses. Drive-Thru Only. Animal Cafe.

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License Hiring Equipment Small Business 459

Lavu

JULY 11, 2025

A powerful solution that streamlines operations, reduces errors, and enhances the customer experience. As we move through 2025, this integrated system enables restaurants to manage every transaction—from online orders to in-store purchases—through a single, seamless platform. The result? Khatri, CEO of Lavu.

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POS 2025 Point of Sale Mobile Ordering 78

Lavu

JULY 4, 2025

A modern Restaurant POS System does far more than just process payments—it powers the entire dining experience. From managing orders and tracking inventory to analyzing sales data in real time, today’s POS systems are essential tools for restaurants of all sizes. They managed customer payment and provided change when needed.

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POS 2025 Front of House Back of House 78

Lavu

JUNE 20, 2025

From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. Chefs are experimenting with unique flavors and there are some wonderful technologies to look into.

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Technology 2025 Online Ordering Fast Casual 78

Modern Restaurant Management

MAY 7, 2021

“It’s a very exciting time and we’re thrilled for new markets to experience our beloved handmade donuts in their own neighborhoods. On The Border is taking it back to the 1980’s with the debut of its new prototype that pays homage to the brand’s first design and renowned experience, top photo.

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Franchising Franchise Sustainability Fast Casual 433

Cheetah

SEPTEMBER 9, 2019

So you made it through part 1 of the guide , where we learned about buying a food truck, and choosing the best spots, and through part 2 where we dealt with limited storage and suppliers, and coming up with delicious menu offerings. Define the leading values of your business, your target customers and your mission statement.

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Food Truck Mobile Ordering Food Social Media 108

Modern Restaurant Management

AUGUST 2, 2021

shared insight into customer payment transaction data indicating that the recovery of the full-service restaurant industry continued in the second quarter of 2021. “Our customers are getting back on their feet, and we’re proud to be playing a role by helping them provide a superior dining experience that brings people back.”

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2021 Point of Sale Equipment 2019 450

Lavu

APRIL 25, 2025

One of the most effective tools for achieving this is mobile inventory management. In this article, well explore how mobile inventory management is transforming the way restaurants operate and how it can boost your restaurants performance in 2025 and beyond.

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Inventory 2025 Management Management 78

Modern Restaurant Management

SEPTEMBER 10, 2021

Eight months after the acquisition by Capriotti’s, Wing Zone is rolling out a brand refresh which features technology upgrades, a revamped menu, an energized restaurant design and experience, a new logo and other assets designed to further position the brand as one of the undisputed leaders in the chicken wing category.

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Franchising Franchise Food Fast Casual 471