Customer Experience Employee Relations Guest Recovery Innovation 
Modern Restaurant Management
MAY 6, 2021
However, the post-pandemic industry will face new challenges even as recovery begins. To tackle the concerns of customers and employees while focusing on business growth, restaurant owners will need to look to innovation and reimagine how they once operated. For customers, it became a new experience.
Modern Restaurant Management
MARCH 30, 2021
The regulations, which are set to become law in April, will eliminate the “80/20” rule that previously mandated employees earning a tipped minimum wage could only spend 20 percent of their shift performing non-tipped tasks. per hour when you can schedule one dishwasher, and require front-house employees (on the tipped $2.13
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Modern Restaurant Management
OCTOBER 19, 2021
As restaurants hire new employees, they are finding it more difficult to come across experienced workers who can also train other team members. Here I will walk through actionable tips to help you train employees and understand the basics of liquor licensing as your restaurant bounces back: Renewing Your Liquor License. ID, Please?
Hot Schedules
NOVEMBER 3, 2021
For these travelers, the dining experience will be back on the menu. Finding innovative ways to incorporate novel foods into your menu sets your properties at the forefront of healthy dining. Don’t overlook children’s menus – having one or two plant-based options available ensures every guest gets to enjoy something.
Modern Restaurant Management
JANUARY 12, 2022
This edition of MRM Research Roundup features evolving guest relationships, views on restauarant tech, employee desires and wedding trends. There was a subsequent recovery of +10 percent in the week to January 1 vs December 25. ” What Restaurant Employees Want at Work. ” What Restaurant Employees Want at Work.
7 Shifts
OCTOBER 15, 2020
According to 7shifts’ Restaurant Data Hub , New York restaurant sales recovery has been slower than the overall United States (and Canadian) average. Fortunately, though limited indoor seating is possible now and luckily for us, we have a pretty sizable floor, so we can comfortably distance customers.
Modern Restaurant Management
JULY 30, 2021
It’s one more way we can show how much we care about our employees. “We’re thrilled to partner with the KFC Foundation to provide KFC restaurant employees with the tools they need to quickly build emergency savings funds and establish long-term saving habits,” said Leigh Phillips, President and CEO, SaverLife.
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