Modern Restaurant Management

JANUARY 24, 2022

Ensuring guests experience true hospitality is tantamount to running a successful restaurant. Thanks to restaurant technologies, it’s possible to not only deliver a superior customer experience — the crux of hospitality — but also take things to the next level. Hospitality is greater than the sum of its parts.

Technology 221

Technology Front of House Back of House Dietary Restrictions 221

Apicbase

MAY 21, 2024

That means balancing brilliant ideas with practicality and taking the time to consider all variables that can impact food costs , menu scalability, and customer first impressions. Menu Planning Tailoring your menu to perfection for a dining experience that keeps customers coming back for more. Automate your menu calculations.

Menu 52

Menu Dietary Restrictions Allergens Seasonal Menu 52

SpotOn

MARCH 18, 2024

Everybody knows about the traditional sit-down restaurant experience, where servers give guests paper or digital menus. While serving as director of cuisine at the Grand Hotel in Monte Carlo, he developed the prix fixe menu alongside the 'a la carte menu' to create an elevated dining experience.

Menu 98

Menu Dietary Restrictions Fine Dining Seasonal Menu 98

Culinary Digital

FEBRUARY 2, 2024

Ingredient Quality A limited menu not only simplifies the dining experience but also helps to curate a meticulously selected array of top-tier ingredients. Efficiency A streamlined menu not only enhances the clarity of culinary offerings but also serves as a catalyst for improved kitchen efficiency.

Dietary Restrictions 52

Dietary Restrictions Front of House Customer Experience Back of House 52

Modern Restaurant Management

APRIL 28, 2022

Launching virtual brands helps established restaurants engage new customer segments in several ways—from breaking into new dayparts to testing new products and geographical markets to driving incremental sales—and there is plenty of room in the space for newcomers, too. Micro-Niche Concepts that Cater to the Specific.

Dietary Restrictions 192

Dietary Restrictions Influencer Back of House BOH 192

Modern Restaurant Management

AUGUST 13, 2020

To keep revenue streams open amidst changing conditions, operators should look to diversify how their customers can access their services, in particular with a focus on off-premise revenue. Collecting Data to Build Customer Loyalty. Operators should also look to technology solutions to build customer loyalty and help bolster revenue.

Dietary Restrictions 193

Dietary Restrictions Online Ordering Customer Experience Dine-in 193

Modern Restaurant Management

DECEMBER 20, 2022

Over the past year, brands modified expansion strategies, leaned into new technologies and chose to invest more into their employees to keep up with trends, improve operations, win over customers and embrace company culture. If 2022 made one thing clear, it’s that consumers want a digital experience. The strong will get stronger.

2022 193

2022 Food Supply Point of Sale Dietary Restrictions 193

Modern Restaurant Management

JANUARY 3, 2024

In the year ahead, we will continue to offer our customers the true and authentic service our brand is known for, making sure they feel taken care of when visiting any of our more than 500 restaurants across the country. Moreover, in the coming year, early access to novel menu additions is set to become a sought-after offering.

2024 129

2024 Loyalty Program Customer Experience Customer Service 129

Modern Restaurant Management

DECEMBER 28, 2023

Some customers have the gift of foresight, using DoubleDash to add on recovery (or hair of the dog) essentials from nearby stores. And while our business has evolved over the past decade, so have our customers. Respondents collectively serve more than 14 million covers annually and have more than 3.2 million Instagram followers.

2024 174

2024 2023 Food Order 2013 174

Ken Burgin

JUNE 13, 2023

If you need to serve a dish to more people than usual, or if you’re experimenting with small-scale trial of a new dish, AI can do the calculations for you to adjust the ingredients’ quantities, and can account for factors that aren’t linear. This will help maintain consistent quality and customer satisfaction.

Management 68

Management Management Dietary Restrictions Seasonal Menu 68

Mad Mobile

FEBRUARY 5, 2024

The problems draining your efficiency are all too familiar: Manual, multi-step tasks from order taking to order entry to payment Outdated tech with poor user experience: does it take your staff several minutes to input an order? Servers submit orders the second customers are ready – no lines, no waiting. This wasted time adds up.

Dietary Restrictions 52

Dietary Restrictions Mobile Ordering Front of House Customer Service 52

Ken Burgin

JUNE 6, 2023

Role-Playing Scenarios : Design chat-based scenarios where ChatGPT acts as a customer with specific needs or complaints. This will help train staff in customer service skills and problem-solving. Feedback Evaluation: Create a feedback system using ChatGPT, where employees can share their experiences, ideas, or issues.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Modern Restaurant Management

DECEMBER 12, 2019

Your business plan will serve as a guide to the future. The restaurant industry is full of moving parts, so having a business plan that serves as a guide to the future of your restaurant is crucial to get the whole staff on the same page. . Keep in mind, the executive summary can serve as a resource to revisit in the future.

Dietary Restrictions 155

Dietary Restrictions Front of House Hiring Customer Service 155

Perfect Daily Grind

JUNE 21, 2020

Vegan, earth-conscious, experience-seeking, Instagram-shunning, pour-over-drinking, pour-over-avoiding, quality-orientated, convenience-orientated: the consumer market is rapidly evolving and at times contradictory. Coffee shop owners who don’t adapt to their changing needs risk losing sales and customers. Credit: La Marzocco Korea.

Café 137

Café Consumer Goods Customer Experience Sustainability 137

The Rail

JUNE 19, 2023

You can create a unique dining experience based on your traditions, culinary ambitions, and choice of dining atmosphere. One strategy that can be particularly impactful is to build a customer-centric brand. A truly customer-centric restaurant brand reflects this.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

Open for Business

OCTOBER 12, 2022

Choice overload, or the inability to make a decision due to too many choices , can hurt the guest experience. You may consider an extensive menu to appeal to pickier eaters and those with allergy or dietary restrictions. Think about reducing the serving size or increasing the price to improve its profitability.

Menu 78

Menu Dietary Restrictions Seasonal Menu Design 78

Hot Schedules

NOVEMBER 3, 2021

For these travelers, the dining experience will be back on the menu. Cheaper to transport, requiring a lower carbon footprint, and offering a longer shelf-life, boxed wine offers operators a sustainable way to serve wine connoisseurs. Also consider doing tapas-style dishes with your menu staples or customer favorites.

Hotels 148

Hotels 2022 Menu Tip Distribution 148

The Restaurant Times

JUNE 3, 2022

Tania shares some key lessons on running a cafe business – right from restaurant design to menu design, customer acquisition, and the importance of practicing kindness while running a business. So, we want to make sure we can accommodate all of these dietary restrictions. Restaurant design and customer acquisition.

Sustainability 52

Sustainability Dietary Restrictions Franchise Franchising 52

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion in 2024. . trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. The Guest Experience The key thing to remember about omnichannel marketing is that it’s centered on the guest. Returning guests don’t want to be treated as if they were a new customer.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

24/7 Waiter

SEPTEMBER 21, 2023

If you read the restaurant survey questions from our blog last month, you may be looking for additional questions to ask your customers. Grab the attention of as many of your customers as you can by making it convenient for everyone. How would you rate your overall experience from 1-10 (10 being the best) and why?

Dietary Restrictions 36

Dietary Restrictions Social Media Online Ordering Customer Experience 36

Modern Restaurant Management

JANUARY 13, 2020

According to Tripleseat customers throughout the US, there was an increase in guests requesting a variety of plant-based or meatless fixings 2019, with many new plant-based options being offered. ” How to cater to vegan customers without a vegan option on the menu: training is key. Phoenix Saute.

Dietary Restrictions 186

Dietary Restrictions Fast Casual Menu Tip Distribution 186

Restaurant Clicks

NOVEMBER 24, 2021

RockCreek Seafood & Spirits serves the Fremont neighborhood in Seattle. The restaurant is open daily and serves dinner from 4:00 pm to 10:00 pm. On the weekend, the eatery serves brunch. Dead Line focuses on serving local, seasonal cuisine. The restaurant now celebrates serving all who may enter. Via Tribunali.

Dine-in 112

Dine-in Seasonal Menu Reservations Seating 112

The Restaurant Times

NOVEMBER 15, 2021

When you open a restaurant/bar, you are expected to provide top-notch customer service not only for the restaurant but also the bar. As a restaurant owner, you are responsible for the customer service whether it be from the bar staff or restaurant staff. 4 Ways To Train Your Bar Staff To Deliver Good Customer Experience.

Training 52

Training Bar Dietary Restrictions Point of Sale 52

Restaurant Clicks

SEPTEMBER 5, 2021

Bitter Ends provides window service to its customers ordering online. The luncheonette also sells its foods at the Linea Verde Green Market to give customers convenient access to its food during its off-days. We also recommend their duck confit a la plancha or bistec a la plancha for a more flavorful experience.

Seasonal Menu 148

Seasonal Menu Online Ordering Reservations Food Order 148

Modern Restaurant Management

JANUARY 12, 2022

The survey found that consumers have a short window before they get exacerbated with the time it takes to get their order: More than half (54 percent) of in-house diners don’t like to wait more than 10 minutes to be served and 76 percent are impatient after 15 minutes. Sales velocity is now +20 percent vs December 25, 2021.

2022 212

2022 Mobile Ordering Guest Recovery Point of Sale 212

Restaurant Clicks

NOVEMBER 7, 2021

This restaurant specializes in good, local food served with a smile. Both meats are marinated to perfection and served in generous quantities on homemade taco shells. Baker neighborhood, is a tasty Filipino restaurant serving up traditional comfort food in a welcoming and charming atmosphere. You won’t regret your visit.

Dietary Restrictions 124

Dietary Restrictions Seasonal Menu Online Ordering Reservations 124

Touch Bistro

MAY 31, 2021

A restaurant CRM is key to getting to know your customers and personalizing service at scale. A customer relationship management system built for restaurants is your secret weapon for knowing what your guests want and creating dining experiences they’ll remember. As a restaurateur, you’re not only in the business of food.

Loyalty Program 52

Loyalty Program Dietary Restrictions Customer Experience Customer Service 52

Modern Restaurant Management

NOVEMBER 11, 2019

Americans selected what F&B factors would sway them to a hotel either for the first time, or for a return visit, and aside from a complimentary meal or drink, the data found some of the top selections to be: A variety of food options for all dietary preferences and restrictions: More than 1 in 3 (34 percent). The Local Influence.

Travel 102

Travel Food Hotels Loyalty Program 102

24/7 Waiter

JUNE 22, 2023

It is crucial to get customer feedback when you own a restaurant. Knowing what your customers think of your food, service, and ambiance allows you to be better equipped to run a successful business. Customer reviews provide you with good and bad insight. This question can help you gain customers.

2023 36

2023 Dietary Restrictions Customer Experience Seasonal Menu 36

Restaurant Clicks

SEPTEMBER 8, 2021

Tide and Vine Oyster House combines delectable food with impeccable service for a truly outstanding dining experience. They can also take dietary needs into account, so simply tell the staff if you have any allergies or aversions. Dietary restrictions are no problem either, and the chef can customize most dishes.

Dietary Restrictions 78

Dietary Restrictions Coaching Online Ordering Seasonal Menu 78

Modern Restaurant Management

SEPTEMBER 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features a Restaurant Reckoning, what customers expect from delivery and a wine awakening. Nearly one in four (24 percent) want their food covered as it is served to them. One in three Americans (33 percent) want personal table hand sanitizer.

2020 185

2020 Food Safety Hotels Dine-in 185

Restaurant Clicks

SEPTEMBER 19, 2021

Known for its excellent and professional waitstaff, Arthur’s Terrace is an experience not to be missed. Get a bottle of merlot or top off your dinner with a custom-made cocktail from the bar. It’s a relaxed restaurant serving Trinidadian classics. The selection for breakfast, lunch, or dinner is delicious at Arthur’s Terrace.

Seasonal Menu 148

Seasonal Menu Fine Dining Reservations Food Order 148

EATER

FEBRUARY 23, 2021

Soul food and Southern food are undeniably rooted in the African-American experience, but Black food in America can’t be defined by just these two categories. Do you think food of the northward migration can be distilled in a similar way, or is it solely based on your lived experience? That’s Honeysuckle in a nutshell.”.

Food 106

Food Dietary Restrictions Customer Experience Events 106

Deliverect

OCTOBER 28, 2019

What’s really important to customers? We’ll give you the rundown on what online food delivery customers value most to make sure you deliver the experience they’re looking for. That means every aspect of your delivery operations should make things as easy and fast as possible for your customers. Keep it quick & easy.

Delivery 63

Delivery Dietary Restrictions Food Online Ordering 63

Modern Restaurant Management

OCTOBER 16, 2019

Ono’s robotic food truck will begin serving the greater Los Angeles community nutritious, delicious, and affordable smoothie blends for under six dollars, and prepared within 60 seconds beginning this Fall. Quality Control – Ono can ensure orders are to the customers' standards 100 percent of the time.

Food Truck 126

Food Truck Customer Service Customer Experience Front of House 126

Restaurant Clicks

NOVEMBER 5, 2021

Although some would clarify that Olive Garden is not authentic Italian food, satisfied customers know the most important thing: the food is delicious. The flavorful shrimp is served with fettuccine noodles and topped with Olive Garden’s signature fresh Alfredo sauce. Shrimp Alfredo. Lasagna Fritta. House Salad.

Ordering 104

Ordering Menu Back of House Dietary Restrictions 104