Modern Restaurant Management

JANUARY 22, 2021

“While this 2020 required us to pivot, we’ve been able to stay focused on maintaining our position as the fastest growing fast casual brand,” said Swenson, who joined Dave’s Hot Chicken at the tail-end of 2019. ” Naf Naf Expands in Dallas Area. . ” Fogo de Chão Inks New Deals. . Army Officer.

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Franchise Franchising 2020 2021 203

Modern Restaurant Management

SEPTEMBER 15, 2020

Hospitality Recovery Coalition. The Distilled Spirits Council of the United States (DISCUS) announced the formation of the Hospitality Recovery Coalition with the goal of supporting on-premise partners, including restaurants, bars and distilleries, facing harsh economic impacts due to the COVID-19 crisis. NAB Acquires SALIDO.

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Fast Casual Casual Menu Mobile Ordering 162

Modern Restaurant Management

DECEMBER 12, 2019

Interested candidates should have business experience, along with $125,000 in liquid assets and a minimum net worth of $350,000. “Salata is on an upward trajectory to become “the” premiere national fast-casual salad restaurant,” said Wheeler. ” Perfectly Designed Pizza Hut.

Franchise 110

Franchise Franchising Loyalty Program Book 110

Modern Restaurant Management

MAY 1, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features COVID-19 crisis statistics and surveys about third-party delivery, guest expectations, QSR reliance and more. “The industry’s successful recovery will depend on a customer’s feeling of well-being,” noted Oakes.

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2020 Fast Casual Food Safety Guest Recovery 191

Modern Restaurant Management

AUGUST 16, 2021

Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., Quick service restaurants (QSRs), representing 81 percent of restaurant visits in the U.S., With most of their business reliant on dine-in visits, full service restaurants (FSR) bore the brunt of the COVID dine-in restrictions.

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2021 Guest Recovery 2019 Loyalty Program 180

Modern Restaurant Management

DECEMBER 4, 2020

Additionally, the results indicate that the negative effect of COVID-19 was smaller for fast-food restaurants compared to full-service establishments. ” The Long Road to Recovery. Asia Center for Tourism and Hospitality Research, the road to recovery could still be a long one. percent demand decline. Shopping malls.

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Loyalty Program Fast Casual Online Ordering Consumer Goods 145

Modern Restaurant Management

FEBRUARY 17, 2021

Although mandated dine-in restrictions have held back all restaurant segments, particularly full service, consumer demand for restaurant meals and the ability to serve the demand with a host of off-premises services, like digital ordering, delivery, drive-thru, and carry-out, are the silver linings that enable the industry to persevere.

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2021 Mobile Ordering Loyalty Program Download 189

Modern Restaurant Management

MAY 27, 2020

In this edition of MRM News Bites, we feature the Takeout For Good Effort on June 2 and a host of products designed to help restaurants keep guests and staff safer as they reopen. ” Examples of safety and service enhancements include: A culture of safety and wellbeing for employees and customers. . Takeout For Good.

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Food Safety Kitchen Safety Mobile Ordering Guest Recovery 176

Modern Restaurant Management

JUNE 17, 2021

Augustine, Florida, a new self-serve store in Bayonne, New Jersey, focused on catering with a late-night walk-up window, and a counter-service store in Navarre, Florida, that will appeal strongly to tourists. "This This summer, TCBY will open a new drive-thru in St. ” Franchise opportunities remain in areas across the U.S.,

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Franchise Franchising Food Truck Loyalty Program 172

Modern Restaurant Management

MARCH 8, 2024

Overall, “large parties,” or a party with eight or more guests, had a +2 percent increase in same-store transactions in Q4 2023 compared to Q4 2022. Cheers to 2023: Overall, restaurant and bar guests drank approximately +11 percent more alcohol in Q4 2023 compared to the average for Q1 through Q3 2023.

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Catering 2024 2023 Guest Recovery 100

Modern Restaurant Management

NOVEMBER 19, 2020

Ocean Spray is joining forces with Massachusetts Restaurant United and the COREcares Foundation for this hospitality stimulus, in addition to offering discounts on the brand’s cranberry products to support restaurants on the road to recovery during the COVID-19 pandemic crisis.

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Mobile Ordering Kitchen Safety Online Ordering Coaching 147

Modern Restaurant Management

SEPTEMBER 14, 2021

“Over the past 40 years, TSFR has developed a strong reputation as a leader in the restaurant industry and fostered a talented and engaged team that delights our guests,” said Mark Schostak, Executive Chairman at TSFR. SevenRooms Partners with TheFork.

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Food Tip Distribution Guest Recovery Food Safety 173

Modern Restaurant Management

MARCH 19, 2021

Six igloos for outdoor dining or 27 propane heaters or 183 tanks of propane to keep guests warm. Lastly, for a high-volume casual restaurant in California (think: Urth Caffe or Coral Tree Cafe). A menu and experience that was personalized for them based on previous orders – 17 percent. 904 hours of pay for waiters (at $9.95/hour

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2021 Point of Sale Fast Casual Delivery 136

Modern Restaurant Management

APRIL 20, 2021

In this edition of MRM Research Roundup, we feature news of the expected pent-up demand from guests, the Great Restaurant Restart and delivery trends. With summer around the corner, and an imminent surge of demand for experiences and events in the months ahead, Tripleseat and SevenRooms partnered to survey 1,000 U.S.

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2021 Online Ordering Mobile Ordering Guest Recovery 189

Modern Restaurant Management

OCTOBER 29, 2020

“2020 has been a tough year for restaurants and that’s why we’re focused on providing products and services to help keep their doors open,” said Alex Canter, Ordermark CEO and Co-Founder. “We believe technology like Flippy ROAR can improve customer service and kitchen operation.

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Online Ordering Customer Service Seasonal Menu Food Order 143

Modern Restaurant Management

JULY 1, 2020

Yelp released an Economic Impact Report outlining economic shifts as restaurants start to reopen for dine-in service and people respond to Black Lives Matter protests across the country. Yelp's Economic Impact Report. What Consumers Mean by 'Safe' Recent research conducted by Ecolab Inc. Ecolab chairman and CEO.

2020 180

2020 Travel Food Safety Consumer Goods 180

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. In April, the segment’s customer transactions declined by -70 percent compared to year ago, and improved its declines to -30 percent in December.

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2021 Fast Casual Fine Dining Point of Sale 169

Modern Restaurant Management

DECEMBER 14, 2020

. "With colder weather setting in and new restrictions going into effect across the country, our ongoing commitment to helping restaurant operators adapt during the pandemic has never been more important," said Jim Osborne, senior vice president of customer strategy and innovation at US Foods. "Our

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Webinar Customer Experience Mobile Ordering Customer Service 189

Modern Restaurant Management

JUNE 19, 2020

In this edition of MRM News Bites, we feature links for PPP Forgiveness, new Yelp features and more products and services for restaurant recovery. Bloom Intelligence acquired SuperFi, a WiFi marketing company that provides professional email marketing services with advanced segmentation and analytics.

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Food Safety Customer Experience Website Management Employee Relations 145

Modern Restaurant Management

AUGUST 28, 2020

In this edition of MRM News Bites, we feature a new documentary on women in the culinary world, the loss of an industry legend, a contest to create healthy recipes and products and services to help restaurant in the pandemic. 'A 'A Woman's Place' on Hulu. Army as First Lieutenant at Fort McPherson, Ga.,

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Allergens Kitchen Safety Guest Recovery Customer Service 145

Modern Restaurant Management

NOVEMBER 5, 2019

During that period, McDonald's also undertook several "velocity growth accelerators," including (1) an Experience of the Future layout, which features a combination of ordering flexibility, customer experience, and a more streamlined menu; (2) mobile ordering and payments; and (3) delivery alternatives. "When

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Waste Food Leadership Customer Service 101

Modern Restaurant Management

FEBRUARY 14, 2020

Student volunteers support in a variety of hands-on roles that range from assisting chefs with the preparation of their dishes, to facilitating guest registration. The Houses for the Holidays campaign ran from November 12 to December 31 and gave guests the opportunity to purchase a DIY gingerbread house for $5.95 in Plano, Texas. .”

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Back of House Hotels Leadership Design 131

Modern Restaurant Management

MAY 17, 2021

Guest Intent Shows Positive Trend. Neighborhood bars and Fine Dining channels are attracting higher spend post-COVID-19, however CGA On Premise visitors are likely to stay local and seek experiences in the next 12 months. Local Restaurants Leading the Return Over Casual Dining Chains. Click here to download the report.

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2021 Consumer Goods Small Business Fine Dining 201

Black Box Intelligence

MARCH 10, 2020

The newly launched Restaurant Recovery Sales Flash is open to all operators. As of Saturday, May 9, on average almost 30% of the restaurants operated by the companies that participated in our Restaurants Recovery Sales Flash survey opened their dining rooms in some capacity. Collected and distributed 3 times per week.

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Point of Sale Guest Recovery Fine Dining Fast Casual 124

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. The impact of COVID-19 on customer behavior was experienced swiftly f by all industries. The Value of Trust.

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2021 Loyalty Program Coupons Fast Casual 196

Modern Restaurant Management

FEBRUARY 1, 2021

The fourth quarter was not good for restaurant sales; each month posted worse same-store sales growth than the previous month, according to Black Box Guest Intelligence. In addition, colder winter weather eliminated some potential for outdoor restaurant dining, favored by many guests who believe patio seating is a safer option.

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2021 Point of Sale Guest Recovery Travel 133

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. Customer Satisfaction Survey. Customer satisfaction with full-service and limited-service restaurants was already reeling before the pandemic turned both industries upside down.

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2021 Loyalty Program Mobile Ordering Consumer Goods 154

Modern Restaurant Management

NOVEMBER 2, 2020

This edition of MRM Research Roundup features the impact of cold weather on restaurant viability, why franchises need to be nimbler and the pandemic's effect on guest expectations. One thing local restaurants know how to do is anticipate their customers’ wants and needs. Restaurant Adaptation. The average was $1,923.

2020 221

2020 Mobile Ordering Hotels Food Safety 221

Black Box Intelligence

NOVEMBER 1, 2021

Each update highlights the most relevant and timely workforce, financial, guest and consumer trends. QSR, fast casual and casual dining improved the most (improved sales growth by 1.9 Full-Service: Service Guest Sentiment Improved in Q3. Powered by Black Box Guest Intelligence.

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Fast Casual Guest Recovery Fine Dining Point of Sale 84

Modern Restaurant Management

JUNE 1, 2020

Average check continues increasing rapidly for limited-service brands. However, growth in average spending per guest remains negative for full-service restaurants. As dining rooms reopen, YOY growth in off-premise sales has begun slowing down slightly for full-service brands.

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2020 Food Safety Online Ordering Guest Recovery 129

Modern Restaurant Management

OCTOBER 15, 2019

“This is something we were expecting given the underlying relentless erosion of guest counts and the fact that the industry was headed towards tougher previous year sales comparisons as we went into the second half of 2019,” said Victor Fernandez, vice president of insights and knowledge for TDn2K. percent during the same period.

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2019 Point of Sale Small Business Consumer Goods 84