7 Shifts

NOVEMBER 15, 2024

What would you do if a customer tried to use an expired coupon or special offer? How would you recommend menu items to guests to enhance their dining experience? Have you ever handled a situation where a customer asked for a dish not on the menu? What techniques do you use to upsell menu items or drinks?

Hiring 195

Hiring Dietary Restrictions Customer Service Customer Experience 195

Modern Restaurant Management

AUGUST 7, 2024

Then, layer on seasonal promotions and specials that help boost sales during slower seasons." Utilizing customer data stored in a restaurant’s POS system can help you better understand your customers’ ordering habits and create promotions and coupons based on their favorite menu items and ordering history.

Marketing 471

Marketing Email Marketing Social Media Coupons 471

Modern Restaurant Management

MARCH 23, 2020

With each delivery and/or pickup order it’s a good idea to include a coupon or gift card that can be used in the future only during a dine-in visit. Rotating Pre-Fixed Menu. Another possible marketing technique is to create a special pre-fixed menu that appeals to both adults and children. Kids Eat Free.

Marketing 507

Marketing Back of House Employee Relations Social Media 507

Modern Restaurant Management

MARCH 5, 2020

To help you capitalize on the day, Coupon Chief put together an infographic with fun promotional ideas restaurants can use to attract customers on St. On March 17 this year, millions of Americans will flock to restaurants across the country to celebrate St. Patty’s Day with their friends. Patrick’s Day. Patrick’s Day.

Coupons 500

Coupons Specials Delivery Bar 500

Modern Restaurant Management

SEPTEMBER 15, 2020

” This special edition of Scoop features 14 products designed to address trends within off-premise dining such as labor-saving products perfect for DIY meal kits and products that will help ease diner safety and hygiene worries, including tamper-evident packaging and sanitation items. On Point With Off-Premise. US Foods Holding Corp.

Fast Casual 405

Fast Casual Casual Menu Mobile Ordering 405

Modern Restaurant Management

JUNE 27, 2022

Regardless of whether this is proper dinnertime etiquette, the truth is that most people can pull out their smartphone to read through your menu just as easily as perusing a physical menu. Here are five reasons why you should stick with QR code menus instead of pulling those plastic menus out of storage.

Online Ordering 508

Online Ordering Customer Service Fast Casual Recycling 508

Modern Restaurant Management

MARCH 27, 2024

Offer Menu Recommendations Menu recommendations are more than just suggestions to drive sales. Reward Loyal Guests with Special Offers Incentives and loyalty programs are becoming increasingly popular, especially amongst the millennial crowd. Seventy five percent of consumers say they favor companies that offer rewards.

Customer Service 474

Customer Service Loyalty Program Customer Experience Employee Relations 474

7 Shifts

AUGUST 18, 2024

This document will outline your bar's concept, menu, marketing strategy, and financial projections. Choosing Your Concept & Bar Type Defining your concept Your concept is the main idea or theme and includes service style, cuisine, menu, and music. Your menu is more than just a list of food and drink. Keep it simple.

Bar 370

Bar License Email Marketing Customer Service 370

7 Shifts

DECEMBER 8, 2020

If your restaurant is counter service, have an email list signup sheet where your team can encourage them to sign up for the list to get updates about the business and first dibs at any special promos you may have in the pipeline. For your kitchen team, this could be a signature burger or sandwich special.

Front of House 370

Front of House Social Media Employee Relations Back of House 370

Modern Restaurant Management

OCTOBER 23, 2020

A great menu or location will bring customers into your restaurant, but stellar customer service is what will keep them coming back. Listening is particularly important when customers are expressing concerns or have special requests. Can they comp a customer’s meal, offer a coupon or gift certificate, free dessert?

Communication 446

Communication Training Dietary Restrictions Customer Service 446

Modern Restaurant Management

JULY 16, 2024

This could mean offering monthly subscriptions or meal passes, providing early access to new menu items, or celebrating milestones like birthdays with experiential rewards like a hands-on cooking class. Customers prefer going to places that give them special, personalized treatment."

Innovation 492

Innovation Loyalty Program Email Marketing Customer Experience 492

Modern Restaurant Management

FEBRUARY 14, 2022

Viewing your menu. Celebration emails allow you to send your customers discounts or promotions on special days such as their birthdays or specific holidays. For example, if it’s the customer’s birthday you can send a coupon for a free meal. Visiting your website. Clicking on promotions. Newsletters. Celebrations.

Email Marketing 553

Email Marketing Marketing Coupons Customer Service 553

7 Shifts

JANUARY 31, 2023

This makes the day the perfect occasion for restaurants to offer special menus or wine pairings and to celebrate romance with their customers. Restaurants can make Valentine’s Day a profitable holiday by offering special menus and promotions that cater to couples celebrating a first date or an anniversary.

Specials 195

Specials Online Ordering Email Marketing Loyalty Program 195

Modern Restaurant Management

OCTOBER 24, 2023

Overcoming these barriers can help restaurants secure more wallet share for deliveries, but restaurants must actively educate customers on the benefits of ordering directly with their business and sweeten the deal with special offers exclusive only for first-party orders.

Ordering 493

Ordering Online Ordering Loyalty Program Customer Experience 493

Harbor Touch

MARCH 18, 2025

Give them a week of shadowing seasoned staff, clear checklists like Greet tables in 2 minutes or Check orders before they leave the pass, and a full menu rundownspecials included. Free meals after long shifts or a staff pick on the menu build camaraderie. If shrimp sits unused, swap it for wings or a seasonal special.

Management 148

Management Management Seasonal Menu Cash Management 148

SpotOn

NOVEMBER 21, 2024

Add holiday items to your menu A holiday menu is a must for this season, and you don’t need to go big if you don’t want to. Your offerings can range from seasonal starters and holiday drinks to multiple courses and specials. Some people stay home for the holidays, while others look for special experiences.

Loyalty Program 98

Loyalty Program Seasonal Menu Email Marketing Cash Management 98

7 Shifts

DECEMBER 11, 2019

Changes can trickle down from a corporate level to individual restaurant owners without clear communication to or feedback from those owners, restricting franchisees’ abilities to voice concerns and providing limited time to make necessary adjustments to the menu, sales forecasts, and operations.

Franchise 435

Franchise Franchising Email Marketing Communication 435

Indoor Media

MARCH 11, 2021

Today, whether you’re running a print ad or advertising through an online platform — you’re going to want to design the best dry cleaning coupons possible. Coupons are one of the easiest promotions to keep track of because customers must turn them in to take advantage of your special. Why Use Coupons?

Coupons 148

Coupons Design Advertising Loyalty Program 148

7 Shifts

JULY 10, 2020

Stay tuned for a few special tips from Melissa Bensky, one of Toronto’s most prolific foodgrammers with her account, @tastethesix. Plan your budget to include food costs, labor costs, operating costs, marketing costs, and any extra costs such as for party favors and special decor. Plan your staffing ?????

Events 351

Events Social Media Kitchen Safety Seating 351

The Rail

AUGUST 28, 2024

Organizing special events, such as an open house or a grand opening , will help attract both existing and new customers. Promotions and Special Offers for a Grand Opening Organizing promotions and special offers to celebrate the opening of a new location is a must.

Loyalty Program 219

Loyalty Program Social Media Customer Service Coupons 219

Modern Restaurant Management

JUNE 17, 2024

But at the same time, 46 percent of Gen Z diners said they value deals and specials as a deciding factor in whether they choose to dine somewhere, which was a greater percentage than other generations. ” Gen Z consumers want to dine out a lot, but don’t want to pay too much each time they do it.

Operations 473

Operations Loyalty Program Mobile Ordering Consumer Goods 473

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. However, the best available coupon and fastest delivery time tied in second place. 56 percent of diners said overall quality and taste matter most when choosing a restaurant to order pizza from.

2024 492

2024 Loyalty Program Food Order 2030 492

The Restaurant Coach University

MARCH 2, 2017

When business is slow, many restaurants turn to discounts and coupons in order to get more people through the door. CREDIBLY: What’s the main problem with a restaurant using coupons to attract customers? DONALD BURNS: I find that people who use coupons are loyal only to the coupon.

Loyalty Program 126

Loyalty Program Coupons Seating Customer Experience 126

Restaurant Business

DECEMBER 2, 2022

When consumers dine out, they choose where to go based on a number of factors—menu variety, value, the experience and service they get when they go to a certain place and more. Post-dining experiences can include such things as receiving a thank you email for visiting, being sent a text message with a coupon for the next visit and so on.

Customer Experience 246

Customer Experience Loyalty Program Email Marketing Coupons 246

Modern Restaurant Management

NOVEMBER 15, 2023

Price was the top priority for all consumers, followed by menu and location. For example, attractive menu items are important to nearly 60 percent of households without children but just 47 percent of households with children. They reported that coupons and promotions that offered them the opportunity to save money appealed to them.

Loyalty Program 275

Loyalty Program Mobile Ordering Website Management Online Ordering 275

The Rail

NOVEMBER 11, 2022

Offering a special or a drink on the menu that benefits a particular charity is another excellent way to share the love. Try swapping coupons or providing special deals together for customers. Offer special events at your restaurant, like cooking classes, and share some of the secrets of your trade with the community.

Social Media 264

Social Media Events Online Ordering Consumer Goods 264

Touch Bistro

JULY 26, 2021

We’re sharing ideas for Labor Day restaurant specials that will help you maximize profits and make your restaurant a Labor Day destination for years to come. In this article you’ll learn: How Labor Day can impact your restaurant How to plan Labor Day promotions 14 Labor Day restaurant specials to try this September.

Specials 99

Specials 2021 Seasonal Menu Customer Service 99

7 Shifts

JUNE 4, 2021

Ideal menu price. To put it simply, your cost of goods sold is how much it costs you to produce a menu item. As you add together all of your menu items, you can determine the total cost of everything (to you) that you sell to your guests. It also plays a key factor in pricing your menu. Average customer headcount.

Point of Sale 416

Point of Sale Inventory Employee Relations Customer Service 416

Lavu

MARCH 20, 2020

The result is a lesser recipe, or worse, a menu of dismal, repetitive dessert options. Focus on Alcohol Specials During Breakfast, Brunch, and Lunch. Adding drink specials to your brunch can help bring in thirsty customers—and keep them coming back. Try offering regional specials or menu items using local ingredients.

Menu 144

Menu Point of Sale Customer Service Food Order 144

Restaurant Engine

MARCH 10, 2021

Coupons can bring in repeat customers to your restaurant. One option that hits both of those marketing goals is the restaurant coupon. By offering current customers a “come-back” type of coupon, you help strengthen their loyalty. By offering current customers a “come-back” type of coupon, you help strengthen their loyalty.

Coupons 80

Coupons Email Marketing Social Media Website Management 80

Indoor Media

JANUARY 16, 2019

Which is why just about every restaurant either considers offering or actually runs special discounts through coupon advertising. Did you notice we said coupon advertising ? Whether you think of it this way or not, a coupon is actually an ad for your restaurant with an incentive attached. That’s right. Learn more.

Coupons 78

Coupons Advertising Email Marketing Seating 78

7 Shifts

JUNE 16, 2024

Giving them incentives for being loyal patrons of your establishment makes customers feel appreciated and, in a sense, special, as there are perks and discounts that only they can get access to. Some uses for a poster include promoting a new item on your menu, hosting an event, or offering a "buy one, take one" promotion.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Indoor Media

JULY 18, 2020

Messaging can promote special offers, deliver helpful tips, or even just list your menu of services. Promote Coupons with Front Desk Signs. If you’re already running a coupon advertising campaign , a simple sign on the exit door of your store or handed out with a receipt can be a great way to keep customers coming back.

Advertising 161

Advertising Coupons Customer Service Customer Experience 161

Restaurant Engine

MAY 28, 2025

Get your customers excited for your new menu with a strong marketing plan. Are you expanding your menu at your restaurant? Introducing new menu items is a great idea because it keeps your restaurant fresh and competitive in an ever-growing industry. These tips can help you do just that.

Menu 52

Menu Marketing Email Marketing Social Media 52

Touch Bistro

MAY 26, 2021

The short answer is offering enticing 4th of July specials. The right 4th of July specials will drive traffic to your restaurant, helping you take advantage of one of the biggest celebrations of the year. Planning 4th of July Specials for Your Restaurant. 4th of July Restaurant Specials and Promotion Ideas for 2021.

Specials 111

Specials 2021 Merchandise Mobile Ordering 111

Goliath Consulting

JANUARY 1, 2020

A well taken, beautifully staged photo of your restaurant or menu item will visually and emotional appeal to your potential customers, and make them want to come in taste your food. Using social media to tell your customers about limited time items or specials will help generate buzz around your restaurant and help increase foot traffic.

Social Media 230

Social Media 2006 2016 Website Management 230

Modern Restaurant Management

MAY 27, 2020

” Menu Anywhere. Zuppler launched Menu Anywhere On-Premise Contactless Ordering on the Zuppler “Menu Anywhere” Platform. Srinivasan continued, “Menu Anywhere On Premise is scalable, can be adapted to different vertical markets and can operate in many environments.

Food Safety 441

Food Safety Kitchen Safety Mobile Ordering Guest Recovery 441