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To successfully engage this influential consumer group, restaurants can no longer rely solely on brand recognition; they must adopt innovative strategies that align with Gen Z’s preferences. Ingredient Integrity: Earning Trust Through Food Ethos Gen Z diners value honesty and quality in every aspect of the dining experience. .”
Steady Online Ordering Brings Food Waste, Donations to the Forefront of Priorities Ordering food online increases restaurant sales, but it also can potentially increase wasted food if proactive measures aren’t taken – for both the business and consumers at home.
” “The volatile policy environment and the supply-chain effect is causing the entire food-away-from-home ecosystem to determine the impact on their financials. ' No wonder consumers are becoming more resistant to eating out.” Costs that would need to be passed on to consumers."
When the pandemic shifted consumer behavior overnight, off-premise became mission-critical, and at Olo, we were grateful to support restaurants as they navigated unprecedented challenges. Now that need is less, so I'm finding other ways to help my neighbors, who have been so good to me all these years.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features news of dramatic Valentine's Day shift, best food scenes, and the evolution of c-store foodservice. As they grapple with rising costs across their supply chain, 71 percent of restaurants plan to increase prices this year.
She’s a former New Yorker and he’s originally from New Jersey, and there just weren’t a lot of good bagel shops near their home in Central Florida. Jeff would make bagel runs to find one good enough for his wife, often driving a great distance, he said. Finally, his wife said, “Why don’t you learn how to make bagels?”
Additionally, consumers continue to favor delivery transactions, which are up by 383 percent since 2020. In recent years, consumer behaviors have drastically changed to now preferring delivery services and an increased willingness to pay a premium for a seamless experience. billion in 2024 and is anticipated to rise at a CAGR of 3.74
Zero-waste, high-fiber snack bars Food What operators should know about ancient grains Sponsored content from our partner Furmano’s on Jul. They’re also better for the environment because they use lower levels of fertilizer and pesticides, and consume less water than conventional grains. To learn more, click here.
This milestone marks a shift led by younger consumers, with more than half of those aged 25 to 39 now opting for specialty-grade beans. Strong demand from the EU and US markets has driven this growth, despite persistent logistical bottlenecks and global supply shortages.
In this guide, youll learn: Why restaurant apps matter in 2025 and how its the consumer driving the changes The different types of restaurant apps How to make the most of your own branded restaurant app and its many benefits Lets take a closer look at why every restaurant should use apps in 2025. Inventory and supply chain apps.
The salad chain said it also sees opportunity in California, where the fast-food minimum wage is $20 per hour. Members help make our journalism possible. By Heather Lalley on Jun. 06, 2025 Facebook Twitter LinkedIn Chipotle rose to No. Photo: Shutterstock Welcome to Restaurant Business’ Week in Review for the week of June 2, 2025.
The fast-food franchisor is asking a federal court to sign off on its decision to terminate Paradigm Investment Group’s franchise agreement. Private-equity firm Savory Fund made a major investment in casual-dining chain Hawkers Asian Street Food. million last year, that’s more than double the next closest chain. Sign up here.
Editor’s note This year’s World of Coffee kicked off in Geneva, Switzerland yesterday, hosting four World Coffee Championships: Latte Art, Coffee in Good Spirits, Cup Tasters, and Cezve/Ibrik. Homegrown rivals like Luckin and Cotti are outperforming the coffee giant, offering consumers similar quality drinks at a fraction of the price.
The Atlanta-based company is hoping that more modern food and restaurants will help its brands break through with younger consumers. Last June, the 260-unit chain dropped “Restaurant and Bakery” in favor of the more streamlined Perkins American Food Co. That means you can now get boba at Perkins. By Joe Guszkowski on Jun.
Premium Food California Pizza Kitchens salad lineup gets a refresh with trendsetting additions Behind the Menu: The casual-dining chain may have “pizza” in its name, but since salads account for 20% of sales, the time was right to innovate with new formats, ingredients and presentations.
Roasters and cafés display their logos in shop windows to communicate to consumers and other industry professionals that they prioritise quality and adhere to high standards. One is a calibrated tool for professional green coffee evaluation, while the other is a consumer-preference tool focused on intensity rather than quality,” she adds.
No matter how much technology evolves, or trends shift, people will always come back for quality food, great value, and friendly service. We also learned during the pandemic about the value of taking care of our good staff. We also learned during the pandemic about the value of taking care of our good staff.
Hart joins food-and-games investment company Emerging The Chicago-based company is behind Puttshack, F1 Arcade, Flight Club and the upcoming Poolhouse. The growth capital firm behind the food-and-games brands Puttshack, F1 Arcade and Flight Club has added more restaurant industry firepower to its leadership team. Photo: Shutterstock.
Is that a good thing for restaurants? Besides driving traffic to restaurants through its consumer-facing delivery marketplace— the largest in the U.S. The service is less profitable than other channels, and restaurants don’t control the data or the experience once the food leaves the building. By Joe Guszkowski on Jun.
Vietnamese imports were to be taxed at 46%, Indonesian goods at 32%, and Indian imported goods at 26% – all of which would have huge consequences on the coffee trade. The inaugural seal will appear on Native’s organic instant coffee to guide consumers on optimal uses. Soda intake, meanwhile, correlated with poorer ageing.
New data from the National Restaurant Association’s 2025 Off-Premises Restaurant Trends report highlights how off-premises dining has become both a consumer preference and business essential, with the convenience and availability of takeout, delivery, and drive-thru now deeply embedded in everyday life.
Georgius Audrey Teja from Indonesia is the 2025 World Coffee in Good Spirits Champion, Chen Zhuohao of China clinched the World Latte Art Championship, Thailand’s Chatchalerm (aka BOSS) took the World Cup Tasters crown, and France’s Charles Boyenval secured the Cezve/Ibrik Championship.
Ultimately, EUDR requires more due diligence across the supply chain, and consumers will bear the cost. If consumer interest in EUDR-compliant coffee grows, it may offer a competitive advantage to producers and exporters in low-risk origins, such as Costa Rica. In June, the ICO composite indicator fell 9.2%
As economic pressures and fluctuating food costs persist, these technologies will be critical for maintaining profitability and ensuring long-term sustainability. These medications are changing consumer eating habits given reduced levels of appetite. The other element would be plant-based foods.
To observers on Wall Street, within the Federal Reserve, and inside the Democratic Party, 2024 was the year that inflation was tamed and GDP continued to grow, while consumer spending remained strong and unemployment low. The stock market, led by technology innovations and AI exuberance, soared accordingly.
Jaya Saxena is a correspondent at Eater.com, and the series editor of Best American Food and Travel Writing. She explores wide ranging topics like labor, identity, and food culture. split between the consumer and the firm doing the importing. And many businesses, including restaurants and food brands, are based in the U.S.
We were ill-prepared for the COVID pandemic that devastated the food industry with supply chain disruptions, product and labor shortages, and soaring inflation. Labor shortages mean food is rotting in shipping containers, warehouses, and trucks because there aren’t enough workers to get them to their final destinations.
Extraordinary times always seem to lead to extraordinary innovations, and the restaurant industry is currently in the midst of perhaps the greatest time of upheaval, ever. A large part of their success are the innovations that are reinventing their restaurants to accommodate a changed consumer base.
Over the past several months we have seen customers modify their business models to accommodate restrictions and consumer preferences. ” Reviving The Supply Chain. Now more than ever, it is important for restaurants to maintain a healthy connection with their supply chain.
The turmoil caused by the pandemic has disrupted global supply chains more than any other period in recent history. It has highlighted the critical importance of evolving supply chain systems to be more responsive and agile to the changing dynamics around us – which the past two years have been extensive.
In particular, supply chain disruptions and staffing shortages – whether due to resignations or illness – are forcing quick service and fast casual restaurants to adapt quickly to changing conditions. Increased Emphasis on Online Ordering. Former competitors are now part of the same umbrella company. Appeal to Mobile Gamers.
The COVID-19 pandemic led to fluctuations in domestic producer prices, particularly in the food sector , according to the U.S. Combine the rising prices of food with the drive to be more sustainable, and we have reached the point where we need to reduce, reuse, and shop local. Rather than waste food, we can redistribute it.
Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.
More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.
The discussion included food, beverage, nutrition, lifestyle and unique aspects of boutique and high volume foodservice. Among the findings: Casual experiential dining appeals on many fronts to consumers of varying ages in different parts of the country looking for affordable culinary experiences.
GoodFood Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The GoodFood Institute (GFI). Healthier Hospitals.
Closures, supply chain problems, labor shortages, technology, and inflation are just a few of the challenges operators have faced in recent years. As automation evolves in the coming year, I see more operators getting on board to manage food and labor costs. Partly driven by labor, but also folks just looking to innovate.
Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Application of Blockchain in the Food Industry. Blockchain technology has been applied to the food industry. Innovative Loyalty Schemes.
Grubhub's mid-year report checks in on the popular food trends to date and what quarantined Americans ordered through contact-free delivery, and predicts what we can expect to see more of in the second half of the year. State of the Plate 2020 – top foods across various cities. Top Foods of 2020. miso tofu bowl.
The Manifest surveyed 501 people about their food delivery and restaurant habits during COVID-19 and found that two-thirds of people ate in-person at a restaurant in July 2020. Nearly two-thirds of people (65 percent) ordered food delivery in July 2020 as food options remain in-demand, but restaurant profit margins decrease with delivery.
While these tools have so far proven revolutionary as time-savers, the months ahead will reward innovation-minded restaurant leaders willing to go beyond these entry-level AI uses and find new ways to leverage it for improved customer engagement, back-end data processing and more.
Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.
Photo by David Cortes Stephanie Jack always knew she wanted to work in food, and her journey took her from Frito-Lay to the “smart produce” business Stephanie Jack’s parents met while working at Heinz — specifically, when her mother was auditing her father’s department. She spent nearly four years with the company.
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