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Eighty-one percent of diners said they would either stop going to a restaurant altogether or alter their dining hours to avoid prices surging during peak hours and 64 percent said they have a negative reaction to restaurants using surge and dynamic pricing, according to a HungerRush’s National Restaurant Price Surging Survey.
At the same time, economic uncertainty, consumer price sensitivity, and limited resources remain pressing concerns. In an era where price-conscious diners seek value more than ever, restaurant loyalty programs are becoming indispensable. Start small by choosing technology that connects easily. Transparency is key.
Ditching Tipping for Higher Wages Some restaurants are opting to eliminate tipping altogether, raising menu prices to cover fair wages instead. While this might seem risky, surveys show that most customers are fine with slightly higher prices if it means doing away with tipping.
The more you understand your customers, the better you can fine-tune your marketing and pricing strategies. You can also use sales trends to adjust menu pricing and share customer-favorite menu items, helping you get the most out of high-demand dishes. Lets break down the key benefits of leveraging your restaurants customer data.
Standardized recipes, efficient prep work, and strong communication between back-of-house and front-of-house teams prevent bottlenecks. This means budgeting, tracking expenses like food and labor, and adjusting pricing to balance profitability with customer appeal. Offer clear career growth opportunities to keep employees engaged.
For example: If you want to improve efficiency look for software that integrates with your POS and kitchen systems. A higher-priced system that saves time and reduces errors might be more valuable than a cheaper, less effective alternative. Are you aiming to speed up service, cut labor costs, or increase online sales?
In 2025, one of the most powerful tools at your disposal will be your Point of Sale (POS) system. Far more than just a way to process payments, todays POS technology is transforming the restaurant industryhelping you streamline operations, cut costs, and deliver superior customer experiences.
Canceling a POS contract can be frustratingespecially when unexpected fees or complex terms get in the way. If you’re looking to cancel Toast POS contract without penalties, you’re not alone. Whether you’re switching to a more flexible POS or simply reevaluating your tech stack, this 2025 guide has you covered.
Nevertheless, while self-service POS systems or AI-enabled customer service chatbots can definitely help in achieving better operational efficiency, these solutions can often feel cold or disconnected. The primary focus of the websites is having what you need, at a good price. This can present serious issues for a business.
Additionally, integrating delivery orders directly into your restaurants POS system eliminates the need for manual entry, decreasing the chances of duplicate or lost orders. A consolidated system also enables better tracking and communication, helping restaurants provide reliable service that keeps customers coming back.
How POS integrations can help Most mistakes happen because staff are manually re-entering online orders. Using POS integration eliminates this risk by sending orders directly to the kitchen, reducing human errors, and ensuring customers receive exactly what they ordered. Portion size. How well your menu is optimized for delivery.
A well-designed POS system improves restaurant operations by streamlining order management, speeding up transactions, and delivering real-time insights that help optimize every aspect of the business. In this post, we’ll explore how a restaurant POS system works and the specific ways it transforms daily operations for long-term success.
It also gets rid of those frustrating sticky notes all over your POS. Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly.
Restaurant-owned branded apps allow restaurants to accept orders directly, negating the need for a third-party, giving operators more control over pricing, customer data, and rewards programs. Some even integrate with point-of-sale (POS) systems to update inventory levels in real-time as orders are placed.
Filters can help users find what they're looking for, along with product descriptions and prices. This platform could integrate with the restaurant's existing POS system. This aspect is essential for maintaining profitability while offering competitive prices. Order status should be changeable.
POS integrations have become essential for streamlining daily operations, reducing errors, and allowing staff to focus more on the customer experience. Whether its managing inventory, handling online orders, or running loyalty programs, the right integrations can turn your POS system into a powerful tool for efficiency.
At Ansa, we’re at the forefront of this dramatic shift to contactless payments, providing restaurants with a leading white-labeled digital wallet solution to simplify POS-agnostic contactless payments and meet the next generation of guests where they are. – Stewart McClintic, Co-Owner of HQ98.com,
To meet these demands, many operators are turning to cloud POS systems —a powerful technology that improves guest satisfaction from the first interaction to the final payment. A cloud POS system delivers high system uptime through secure, wireless connectivity and real-time syncing, reducing the risk of downtime during peak service.
In the best of times, restaurants have operated on thin margins to offer competitive menu pricing. When evaluating potential platforms, here are three important things to consider: Does it integrate into my existing POS system? How does it communicate with employees? How Tight Profit Margins Prevented Solutions.
Switching your restaurant POS system doesnt have to mean lost sales, staff frustration, or weeks of disruption. In this guide, well walk you through a step-by-step approach to switch your restaurant POS system quickly and confidently, ensuring your team stays productive and your service uninterrupted. Days 34 : Set up your new POS.
Not only do you have to manage many costs including, labor, equipment, and food—but you have to do it while dealing with inevitable price increases. So, train new hires properly by showing them how to use your POS, clearly articulate your customer service standards, and let them shadow other employees. Let’s get started.
If your POS system is slowing down your restaurant , you’re not just dealing with minor annoyances; you’re risking lost revenue, poor customer experiences, and operational chaos. If your restaurants operations feel slower, less efficient, or prone to errors, your outdated POS system might be the culprit.
7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.
If youve ever wondered how does a POS system work , youre not alone. A modern Point of Sale (POS) system is more than just a cash registerits the central hub that powers day-to-day business operations. In this post, well break down how does a POS system works and why its essential for restaurants, cafes, and other growing businesses.
A lack of trust and communication between both parties worsens this cycle, with franchisees of worldwide restaurants like McDonald’s, Dominos, and Subway having very public disputes with their franchisors. A lack of communication can take a serious toll on franchise owners, particularly in the realm of finances.
Consider, for instance, a scenario in which your Point of Sale (POS) system can forecast the popularity of a new dish based on historical customer behaviour. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.
7shifts provides a cloud-based team management and scheduling solution, allowing owners and managers to schedule restaurant employees , approve shift trades, and communicate with staff from one easy-to-use mobile app. With Team Communication, you can message individual staff members or the whole team about announcements or shift changes.
Nearby competitors are offering something similar, but at a more affordable price or with a fresher angle. To learn what’s happening, your first step is to dig into your POS data to confirm the drop-off in sales. To fix it, start by pulling ingredient-level price reports and menu item sales data. A shift in dining trends.
“Franchisees had to pull pricing from their latest invoices and add up all the dollar figures. Communications in GoVentory are two-way, with distributors supplying order guides and invoices, and restaurants placing new orders through the app and uploading the inventory to the Subway POS. It was a painstaking effort.”
As restaurant owners had to turn to costly alternatives to surviving operation obstacles such as rising food costs and staffing shortages, increased menu prices, added service fees and sales taxes made dining out more expensive and less appealing to the average consumer. UberEats sees a future of blended first-party and third-party ordering.
Choosing the right restaurant POS software can make or break your business in today’s competitive dining landscape. This guide breaks down what to look for, key features to prioritize, and how to select the best POS software to boost efficiency and profitability. Should you choose a legacy or a mobile POS system?
86-ing ingredients and all of the communication that comes with that process should also be managed as quickly as possible. It is worth investing time to develop relationships with each delivery company to optimize the integration of their unique services into your POS system.
Oftentimes, vendors and suppliers will provide restaurant businesses with a discount when purchasing in bulk, so it's worth looking into a revised pricing structure when expanding your business, or possibly a larger supplier who is willing to offer better rates. Online Employee Communication. Keep Your Team Connected. Manager Log Book.
Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. At the forefront of this achievement is the POS software, a pivotal technology that has transformed how bars operate.
With modified inventory procedures, increased communication and planning, and appropriate training, bar managers can rein in the uncertainty and provide their guests and staff with a consistent product. Most modern POS systems such as Toast and Revel have built in Inventory options for operators looking to consolidate their programs.
Immediate Changes at Your Fingertips With Squirrel 11, changes made at FOH on the POS take effect immediately, allowing you to adapt to any situation on the fly. It’s not only faster, but also easier to make adjustments at the front of house (FOH) on the POS rather than to retreat to the office and use Squirrel Back Office.
The Key to Communication. And those schedules are much smarter when Kaldi's uses sales per labor hour as their guiding star—tracked through the power of the 7shifts and Toast POS integration. Want to schedule smarter and communicate clearer like Kaldi's Coffee? The Key to Communication. “We Cost-saving scheduling.
It’s a cloud-based POS system tailored for restaurants, offering tools like inventory management, employee scheduling , and CRM. With features like dual pricing to cut credit card fees, real-time inventory tracking, and integrations with QuickBooks and Uber Eats, Lavu simplifies operations for businesses of all sizes.
Financial restaurant KPIs give you visibility into your costs, pricing, and ultimately, your profitability. Monitoring your COGS helps you spot food waste, theft, over-ordering, or supplier price hikes before they eat into your gross profit margin. If youre only going to track a handful of key performance indicators, start with these.
This number is essential because it helps you determine the price of your food and beverages. You can view the number of customers who placed orders during specific times by checking your POS and filtering it by day, week, month, and year. As a rule, this should make up about 1/3 of your total expenses.
MenuDrive allows restaurants to add their own delivery services, or utilize Lavu’s national partner for fixed-price, commission-free deliveries. The customer can then see the menu on offer, the prices and can place an order by adding an item to their shopping basket. It is applicable only to new merchants running the Toast POS.
These menus enable restaurants to better communicate with a diverse range of customers, streamline ordering processes, reduce errors, and improve overall guest satisfaction. Better Communication : Customers can view menus in their preferred language, reducing confusion and improving their dining experience.
Is growth coming only from price increases and therefore, higher AOV or is the restaurant doing a better job of upselling and generating more revenue from every transaction? For example, AUV is a function of traffic (number of transactions) and average order value (“AOV”); what do the trends suggest about each of those components?
When a technology solution affects as many areas of business as your restaurant POS system does, it can be difficult to track the true return on investment (ROI) that it offers. The first step to understanding the true ROI from a restaurant POS system is to determine quantifiable factors that are influenced by the POS.
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