Modern Restaurant Management

SEPTEMBER 15, 2020

As the nation grapples with another wave of restaurant closings and reduced dining room capacity, establishments must quickly respond to the cry for innovation in the industry. But, those that embrace technology will be best equipped to weather the pandemic. Here are three ways to leverage technology for restaurant re-openings: 1.

Technology 600

Technology Guest Recovery Kitchen Safety Social Media 600

Modern Restaurant Management

MAY 19, 2025

Yet even then, operators were innovating—often quietly and creatively. Technology moved from being a support system to a core pillar of daily operations. With the right tools, operators can manage staff schedules, streamline kitchen communication, monitor inventory levels, and analyze sales trends all in one place.

Hospitality 305

Hospitality Front of House Back of House Food Order 305

Modern Restaurant Management

OCTOBER 5, 2021

When using the right technology, however, operators can begin to address common concerns like understaffing, employee burnout and common wage concerns. Further, this technology can help organizations apply different staffing standards to various day parts, taking advantage of a wider variety of skill levels to meet service demand needs.

Technology 558

Technology Tip Distribution Front of House Back of House 558

Social Hospitality: Restaurants

AUGUST 13, 2020

Customer service is at the core of innovation and good business practices. To do that, you have to be innovative and adopt new as well as tried-and-tested solutions into your operation. This includes leading technologies and best practices that put smiles on the faces of modern customers. Integrate Virtual Assistants.

Customer Service 436

Customer Service Innovation Hospitality Hotels 436

The Rail

NOVEMBER 1, 2024

Luckily, modern technology has introduced several innovations that streamline the restaurant relocation process, making it more efficient, cost-effective, and manageable. From cloud-based tools to smart IoT sensors, technology is revolutionizing how restaurants relocate.

Innovation 130

Innovation Transportation Loyalty Program Social Media 130

Modern Restaurant Management

JUNE 8, 2021

While the law marks one of the most important victories for the rights of those with disabilities, much more can be done to accommodate this community with its ever-evolving needs, including utilizing advanced technology. Now, it is up to restaurants to embrace this technology and help build a more inclusive future.

Technology 560

Technology Innovation Restaurant Law Customer Service 560

Modern Restaurant Management

APRIL 15, 2020

Whether it’s inter-team communication, improving table turnover, or reducing waste – an efficiently run restaurant results in an increase in sales and revenue. By adopting technology and automating processes to streamline your business operations. The key lies in achieving operational efficiency. How do you achieve that?

Technology 551

Technology Food Supply Kitchen Safety Waste 551

Modern Restaurant Management

JULY 8, 2020

People come here to get away from technology, not use it.” A restaurant operating at the intersection of hospitality and technology can experience significant impact from increasing margins to enhancing the dining experience to streamlining operations. contactless payment, mobile ordering, text on arrival for seating).”

Hospitality 520

Hospitality Technology Mobile Ordering Food Safety 520

Modern Restaurant Management

NOVEMBER 28, 2022

For many, that solution lies in technology such as self-service kiosks, QR codes, and online ordering. Come 2023, it will be increasingly important for restaurants to factor technology into their budgets to adapt to the changing economic landscape and better meet consumer demand. It's Time for Innovation.

2023 504

2023 Technology Loyalty Program Mobile Ordering 504

Modern Restaurant Management

SEPTEMBER 11, 2023

Fortunately, the latest advances in AI technology may keep the lights on for restaurants facing staffing shortages, while also helping these businesses run more efficiently and obtain more customers. Kitchen Operations AI-powered systems can streamline kitchen operations by automating processes and improving communication.

Technology 538

Technology Seasonal Menu Online Ordering Customer Service 538

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. From the way we place orders to how they’re prepared, every facet of the food service sector is being touched by technology. billion and is expected to grow to $223.7

Technology 491

Technology Online Ordering Mobile Ordering Customer Service 491

Modern Restaurant Management

OCTOBER 7, 2021

A growing number of restaurants are embracing technology to run their operations and prepare themselves for the challenges of the ‘new normal. Innovation is needed in several areas, including: Staff management. Using technology to streamline workflows is one solution to this problem. Kitchen operations. Kitchen Operations.

Technology 492

Technology Operations Food Safety Kitchen Safety 492

Modern Restaurant Management

APRIL 7, 2020

Communication styles have never been as important to our employees and customers during this unprecedented time. Over the last month we've seen companies take on different communication strategies in a day-by-day changing marketplace. No evident change in marketing or communication strategy. COVID-19 proactive communication.

Communication 362

Communication Social Media Email Marketing Franchise 362

Modern Restaurant Management

JANUARY 29, 2025

Enhance Transparency and Communication Consumer trust is vital, especially during periods of price instability. By implementing robust supply chain strategies, leveraging technological advancements, and fostering transparency with consumers, stakeholders can navigate the current crisis and build long-term resilience.

Supplies 373

Supplies Pricing Food Supply 2025 373

Goliath Consulting

FEBRUARY 29, 2024

In the dynamic world of culinary innovation, 2024 marks a pivotal year where technology intertwines with the art of dining. From streamlining operations to enhancing customer experiences, a plethora of cutting-edge technologies are reshaping the restaurant landscape like never before. is redefining kitchen operations.

2024 368

2024 Technology Kitchen Safety Website Management 368

Modern Restaurant Management

SEPTEMBER 1, 2021

The trends the industry had in 2019 toward improved tech stacks, better reporting, and streamlined operations can’t wait any longer, and restaurants are finding the budget to put toward technology again. With uncertainties still on the horizon, why are restaurants choosing to invest in upgraded technology now?

2021 612

2021 Kitchen Safety Food Safety Inventory 612

Modern Restaurant Management

AUGUST 9, 2023

With the pandemic in the rearview mirror, it has become evident that customers have not only embraced these new technological advancements even as they have returned to dine on site, but also expect a more seamless physical and digital experience overall.

Technology 419

Technology Customer Experience Online Ordering Communication 419

Modern Restaurant Management

DECEMBER 5, 2023

From the digital revolution of the 1980s, the advent of the internet in the 1990s, and the proliferation of smartphone and AI technologies in the 21st century, restaurant and bar owners must keep pace with the latest tech trends to achieve sustainable growth and maintain a steady stream of revenue. There are 6.92

Technology 493

Technology Mobile Ordering Customer Experience Customer Service 493

Modern Restaurant Management

JUNE 1, 2021

Now, orders are still being placed via phone, but calls have been swapped out for texts, mobile apps or online, cash registers have been upgraded to more robust technology systems, and contactless payment options are all the rage. In order to truly leverage the digital ordering transformation, an innovative, branded website will be clutch.

Ordering 450

Ordering Technology Mobile Ordering Online Ordering 450

Modern Restaurant Management

JANUARY 2, 2025

AI is being used to identify potential investors, streamline communication and determine which candidates are most aligned with the brand’s goals. Early adopters of this technology are already seeing higher ticket averages and improved customer satisfaction.

2025 251

2025 Online Ordering Franchise Franchising 251

Modern Restaurant Management

MARCH 11, 2025

– Ilson Goncalves, Chef/Owner, Samba Montclair Two ways the pandemic changed the restaurant industry are around employees and technology. Technology continues to transform restaurant operations. Technology has become a solution in staffing as well. That's never going to change.

Front of House 221

Front of House Loyalty Program Recruiting Customer Experience 221

Modern Restaurant Management

DECEMBER 31, 2024

Expect to see functional plants like burdock, angelica, and osha root popping up more frequently, adding a fresh, innovative twist to dishes. The findings provide industry partners with exclusive data on emerging consumer preferences and innovation areas poised to differentiate brands in a highly-competitive marketplace.

2025 450

2025 Beverage Fine Dining Guest Recovery 450

Modern Restaurant Management

MARCH 19, 2024

In the wake of the post pandemic world, the restaurant industry is undergoing a transformative phase, embracing AI technology at an unprecedented pace. The scarcity of training, communication and preparation skills are diminishing the quality of service across the board and should be of concern for the industry as a whole.

Leadership 493

Leadership Customer Service Customer Experience Technology 493

Modern Restaurant Management

DECEMBER 30, 2024

TouchBistro’s research overwhelmingly shows that restaurants are increasingly leveraging data-driven technology to address operational challenges. By embracing digital literacy and innovative solutions, franchisees can better navigate these challenges.

Loyalty Program 251

Loyalty Program Franchise Franchising 2025 251

Modern Restaurant Management

APRIL 29, 2025

“They're being asked to do more with less, and that’s where technology can make a real difference. The Yelp team is doubling down on AI-powered innovation in these 15 new features and updates, but tapping into AI is nothing new for the company.

Operations 221

Operations Front of House Seating Reservations 221

Modern Restaurant Management

MAY 21, 2020

Once that is settled, it’s time for communication plans. We’ve seen a few innovative examples of businesses using existing technology to elevate their takeout practices in order to serve more customers. We’ve seen some truly innovative things over these past couple of months and this is not the time to stop.

Customer Experience 570

Customer Experience Consumer Goods Social Media Dine-in 570

Modern Restaurant Management

NOVEMBER 4, 2024

In a world where third-party delivery apps dominate, securing customer loyalty through personalized rewards and direct communication is the equivalent of having the best table in a packed restaurant. For starters, technology plays a big role: more than 60 percent of diners credit tech with making their restaurant experience better.

Loyalty Program 221

Loyalty Program Social Media Small Business Customer Experience 221

Modern Restaurant Management

DECEMBER 22, 2020

So, whether you are a restaurant proprietor of one, two or many locations, food or inventory supplier, menu designer, online reservation technology or delivery software company, this could be a viable funding option for you. But just applying for a grant does not mean you will secure one. Below are three tips to help you win a grant award.

Employee Relations 547

Employee Relations Small Business Leadership Food Supply 547

Modern Restaurant Management

JUNE 16, 2025

"And the second most important item is to communicate regularly with your supplier base as well as your primary and secondary distribution partners. The only path to successful innovation is through collaboration with manufacturing partners.

Supplies 221

Supplies Operations Food Supply Consumer Goods 221

Modern Restaurant Management

JANUARY 13, 2022

Staff members should be encouraged to be innovative and need to be empowered to deal with customer complaints on their own without being micromanaged. Encourage Staff Members to Communicate Effectively. Make Better Use of Technology. A lot of useful technology is already being used to boost restaurant efficiency.

Front of House 545

Front of House Kitchen Safety Customer Service Point of Sale 545

Modern Restaurant Management

FEBRUARY 27, 2025

innovative and unique marketing strategies and 3. We also do quality checks and use technology to monitor performance. JA: Our goal is to keep growing, innovating, and bringing people together through great food. What truly won me over was the roots origin story ofI Heart Fries. Strong business model 2. a clear identity.

Franchise 221

Franchise Franchising Social Media Influencer 221

Modern Restaurant Management

DECEMBER 21, 2020

Historically, restaurants have been slow to adopt innovative technology. It’s no surprise that the adoption of technology is what kept many restaurants afloat during the pandemic, and the acceleration of that adoption saved others. Innovators will find their own way. The pandemic changed that.

2021 478

2021 Online Ordering Email Marketing Advertising 478

Lavu

JUNE 20, 2025

The restaurant industry is evolving fast—and at the heart of this transformation is new restaurant technology. From AI-driven ordering systems to smart inventory tools and contactless dining experiences, today’s innovations are reshaping how restaurants operate, serve customers, and stay competitive. The good news is that now you can.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

7 Shifts

FEBRUARY 7, 2024

Restaurant technology is no longer a nice-to-have: it’s an absolute necessity for building a modern, resilient restaurant that can become and stay competitive. The first technologies that restaurants often invest in are cloud-based point of sale (POS) systems and payroll processing.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

AUGUST 6, 2020

After speaking with some of our partners in the industry on how they toe the line between investing in innovation and cutting costs during this time, we found five things restaurant owners can do to boost profits and stay open beyond the COVID shutdown. Customer Communication. Adopt Technology. Re-engineer Menus.

Front of House 531

Front of House Inventory Food Safety Social Media 531

Modern Restaurant Management

FEBRUARY 2, 2024

The restaurant industry is transforming significantly, driven by changing consumer preferences, technological advancements, and a competitive market landscape. The need for innovation and efficiency has never been greater in this evolving scenario. The need for innovation and efficiency has never been greater in this evolving scenario.

Operations 472

Operations Front of House Customer Service Customer Experience 472