Modern Restaurant Management

MARCH 13, 2020

And communications is front and center, particularly for restaurants that might not be as well known for out of restaurant food. Continue to clearly communicate your plan of action to both customers and employees. Among the findings: Most diners are not overly fearful, with 57 percent making no change to their dining behaviors.

Front of House 499

Front of House Back of House Restaurant Law Food Safety 499

Modern Restaurant Management

SEPTEMBER 13, 2023

The importance of (and need for) managers’ frontline leadership spans both back-of-house and front-of-house, extending from the kitchen when cooks need help to the dining room handling guests’ needs. So, what did we find? A desire for better pay is the No.

Management 476

Management Management Coaching Front of House 476

Goliath Consulting

JULY 28, 2020

Situational Leadership. A flexible leadership style is crucial in this current environment. The Blanchard and Hersey model of Situational Leadership is based on two dimensions: leadership style and development level of the employees (8). This skillset will hold more significance now during the COVID-19 pandemic.

Leadership 348

Leadership Employee Relations Front of House Communication 348

7 Shifts

MARCH 23, 2022

Executive Summary. Region: Great Lakes. Number of Locations: 16. Restaurant Type: Quick Service. Problem : Manual scheduling processes that took too much time, siloed operations, and didn't resonate with a younger, tech-saavy workforce. The food and hospitality hasn't changed all that much since '65. The restaurant industry has. Table of Contents.

Front of House 369

Front of House Back of House Communication Employee Relations 369

The Rail

JANUARY 3, 2025

In the hustle and bustle of a busy service, staff need to work harmoniously and communicate effectively to keep operations running smoothly. In the hustle and bustle of a busy service, staff need to work harmoniously and communicate effectively to keep operations running smoothly.

Training 130

Training Operations Kitchen Safety Seasonal Menu 130

Culinary Cues

SEPTEMBER 14, 2019

There is so much to learn about food, service, operating a business, people and traditions, and leadership. It might be an in-service training session, a one-on-one demonstration to a young cook, a pre-meal session with front-of-the-house, or even a simple “words of wisdom” post on the employee bulletin board. COMMUNICATE.

Front of House 322

Front of House Communication Back of House Reference 322

Modern Restaurant Management

FEBRUARY 18, 2020

Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food. We’re seeing massive disruption to front-of-house systems, too, delivering personalized guest experiences from order to payment to final delivery.

Mobile Ordering 539

Mobile Ordering Front of House Customer Service Customer Experience 539

Culinary Cues

JANUARY 15, 2022

It is also this potential that allows teachers to change the direction of a young student’s life, a garden expert to beautifully landscape a home, a plumber to turn copper into a work of art, an electrician to properly wire a house, or a cook to prepare a perfect restaurant meal. Each person has something to offer and a need to do so.

Uniforms 450

Uniforms Front of House Food Safety Healthcare 450

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 397

Management Management Kitchen Safety Front of House 397

Modern Restaurant Management

APRIL 14, 2020

“RestaurantsAct.com provides a home page for all industry stakeholders to obtain the latest information on their state, as well as at the federal level, and also a dedicated platform to share with Congress how important restaurants and employers are as community cornerstones.”

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

7 Shifts

JUNE 8, 2020

As we serve the restaurant industry, it's important to us that we prioritize candidates with previous industry experience. It's only fitting that some of our employees have hands-on experience in the industry. I started as an employee and then manager of a quick-service restaurant while I was in school. It was a little bit of everything.”

Customer Experience 326

Customer Experience Front of House Communication Back of House 326

Embrace the Suck

JANUARY 13, 2021

Yet, here you are still slugging it out every single day doing battle on the front line. You’ve heard it said to you by every consultant out there.You need to work ON your restaurant and not IN your restaurant. While working ON your business sounds great, it appears to you to be more like a mythical creature that you will never catch.

Coaching 360

Coaching Back of House Front of House Take-out 360

7 Shifts

OCTOBER 2, 2019

Additionally, make them accessible in a shared drive or through your restaurant communication system. This is a great step up in your restaurant career, and one that 25% of all restaurant staff want to make. But with this new opportunity comes a new set of challenges, not the least of which is figuring out how to manage restaurant staff.

Management 285

Management Management Communication Back of House 285

7 Shifts

FEBRUARY 7, 2024

Digital systems also give employees more autonomy and better tools for communicating their availability, which tends to increase engagement. Better team communication: Say goodbye to endless text threads, email chains, and whatever other inefficient methods your team uses to negotiate schedules.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

Modern Restaurant Management

AUGUST 5, 2020

“This alignment, along with TouchBistro’s global market leadership and powerhouse team of restaurant industry veterans, represents a great opportunity to get the proprietary capabilities we’ve built into our guest retention solution into the hands of significantly more restaurants.” TouchBistro Acquires TableUp.

Food Safety 527

Food Safety Mobile Ordering Online Ordering Kitchen Safety 527

7 Shifts

AUGUST 16, 2024

On the front-of-house side, they focus on customer service, solving problems quickly to keep guests happy and returning. Leadership and communication Leadership and communication are not just skills, but essential qualities for a successful restaurant manager. As of 2024, they make around $26.42

Management 195

Management Management 2024 Leadership 195

Modern Restaurant Management

JUNE 12, 2020

Dunkin' Hirin' As more of America opens up, Dunkin’ franchisees are seeking to hire up to 25,000 new restaurant employees at Dunkin’ locations, from front-counter to restaurant management, creating immediate jobs that offer long-term education benefits and key career skills for people all across the U.S.

Franchising 420

Franchising Franchise Food Safety Kitchen Safety 420

Modern Restaurant Management

FEBRUARY 25, 2020

This edition of MRM News Bites features NLRB, Condado Tacos, JBF, General Mills Convenience & Foodservice, Yelp, WorkJam and Forge, HungryPanda, QikServe and FreedomPay, Tablelist, xtraCHEF, Perk Labs and blixr. NLRB Issues Joint-Employer Ruling. As a result, the final rule provides clear guidance in this significant area of the law.

Mobile Ordering 348

Mobile Ordering Front of House Customer Experience Back of House 348

Modern Restaurant Management

JANUARY 17, 2020

Curry Up Now also limits their disposal waste by using real plates, silverware and cloth napkins in-house and packaging all to-go orders in recyclable and compostable containers. Curry Up Now attracted a new investment from seed-stage venture capital firm Liquid 2 Ventures (L2V). " Benihana Plans Franchise Expansion. Select U.S.

Franchising 340

Franchising Franchise 2020 Fast Casual 340

Future Food

MAY 29, 2025

It allows leadership teams to scale with confidence, knowing their standards are being met site-wide. At its core, its a payments platform, but one with a twist: 50% of its profits from transaction fees are channelled into Australias creative industries. For fast-paced environments, it balances power and usability.

Hospitality 78

Hospitality Technology Food Safety Audits 78

EATER

JULY 1, 2021

In Pennsylvania, to-go liquor laws were rolled back on June 15 without notice, following the Republican-controlled state House and Senate’s move to limit Pennsylvania Gov. The expansive collection of wines at Gertie, all sold by the bottle until very recently. The businesses aren’t ready. Tom Wolf’s power in times of emergency.

Restaurant Law 246

Restaurant Law Government Back of House Email Marketing 246

Modern Restaurant Management

SEPTEMBER 10, 2021

Along with the technology focus, the brand developed a new logo and restaurant design that will help communicate the brand’s mission and values in a more vibrant and energetic yet approachable way. ” Ike's Loves Bangin' Buns.

Franchising 471

Franchising Franchise Food Fast Casual 471

Modern Restaurant Management

MAY 12, 2020

Because of its initial success and tremendous popularity, The Dining Bond Initiative will remain a permanent and ongoing program that will help raise money for the restaurant community. Restaurants are a vital part of our communities and our lives. Dining Bond Goes Global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Modern Restaurant Management

MARCH 11, 2020

This edition of MRM News Bites features a double dose from US Foods, SpotOn Transact, DoorDash Kitchens, Virtual Restaurant Consulting, Tripleseat and Gather, wagamama, Toast, The Gluten Intolerance Group, Instawork and StaffMate Online, Procurant and Yellofin, Sift, 7shifts, ParTech, Revel Systems and Como, Kabbage, Bluecrew and Cuboh.

Bar 386

Bar Cash Management Loyalty Program Point of Sale 386

7 Shifts

NOVEMBER 29, 2022

But we kept the back-of-house revenue share program for our kitchen teams, where regardless of what position you work in the kitchen, you get a certain percentage of revenue earned. And I thought you know, I shouldn't be the one standing in front of people taking more money home. Table of Contents. Tip management constantly evolves.

BOH 195

BOH Restaurant Law Back of House Front of House 195

7 Shifts

JANUARY 31, 2024

Managing a restaurant is a delicate routine—if we can even call it a routine. A better description might be a balancing act that presents new and unique challenges every day. Managers are responsible for nearly every aspect of the restaurant and have to cover a variety of duties. This part of the job is arguably the most multi-faceted.

Management 195

Management Management Kitchen Safety Front of House 195

Embrace the Suck

APRIL 18, 2022

Sinek also talks about a concept called The Golden Circle and if you can learn the correct way to communicate it will change the course of your restaurant in a very positive way. So, let me give you an example of how a typical restaurant communicates: “We’re a local family taco restaurant. They focus on the wrong things.

Social Media 221

Social Media Recruiting Online Ordering Point of Sale 221

QSR Automations

MARCH 4, 2025

Jennifers leadership, innovation, and vision have been instrumental in driving our success. From streamlining kitchen operations to improving communication between front- and back-of-house or enhancing the guest experience, Im drawn to solutions that ease the workload for operators and staff.

2025 52

2025 Technology Social Media Front of House 52

Clover - Restaurants

JUNE 6, 2024

Hiring a restaurant leadership team can be overwhelming, but great people are out there to steward your business and satisfy your customers. Decide what restaurant leadership roles you need Do you need a refreshed bar program? Seek candidates with great communication skills Restaurant leadership sets the tone for workers and customers.

Leadership 52

Leadership Front of House Back of House Cash Management 52

Modern Restaurant Management

FEBRUARY 21, 2020

Each Awards program (Restaurants and Chefs, Books, Journalism, Design, Broadcast Media, and Leadership) has its own subcommittee made up of industry professionals who volunteer their time to oversee the policies, procedures, and selection of judges for their respective Awards programs. Sushi Maki Ocean Tempura.

Brewery 348

Brewery Design Food Supply Equipment 348

Open for Business

MARCH 1, 2023

Chef, server, and bartender barely scratch the surface of all the work that happens in front and back of house. There are no cubicles, there is a tight-knit community, and, as anyone who has ever worked in a restaurant will tell you, there is never a dull moment. You’ll find national averages for pay below.

Cash Management 78

Cash Management Front of House Fast Casual Fine Dining 78

Ken Burgin

FEBRUARY 13, 2024

They will be interested in get a sense of the team’s spirit, leadership style, and the overall atmosphere of the kitchen. If the managers or owners doing an interview raise and answer these job applicant questions, they will have a better rapport with applicants. What is the kitchen’s work culture like?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

Perfect Daily Grind

JANUARY 27, 2023

Once a member, coffee businesses can use the Alt Dairy logo in window fronts, and can also benefit from social media and press release campaigns to promote their use of plant milks. The drive-thru concept store was opened in partnership with owner of Oasis Coffee, Oasis Griffiths Group, DHUWA, Coffee Lab, and Griffiths Bros.

2023 158

2023 2022 Events Certification 158

Restaurant365

JUNE 3, 2022

Whether you are the front of house, back of house, bar, or general manager you have most likely had bouts of job burnout. If you are experiencing burnout, below are 5 important skills that got you into your restaurant leadership position to begin with but may have faded over the last few years in the wake of the pandemic.

Management 78

Management Management Back of House Front of House 78

Ken Burgin

JUNE 6, 2023

What are 10 ways they can use it to develop training material and activities to train restaurant FRONT OF HOUSE S TAFF? This tool can help encourage open communication and continual learning. I love using ChatGPT to develop training activities and materials for restaurant and cafe employees.

Training 68

Training Kitchen Safety Dietary Restrictions Food Safety 68

Sling

MAY 9, 2023

Focus on working on your people skills, the way you communicate, and your leadership style. They take purposeful planning and work to build and maintain. The result of all that effort can be a successful restaurant that runs well even when you’re not there. Table of contents What is restaurant operations? Here’s how to achieve that.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Clover - Restaurants

AUGUST 8, 2024

Delegate to trusted managers The only way to run restaurants with multiple locations is to delegate to a restaurant leadership team. Make communication easy Even if you can’t be everywhere all at once, you can be available to restaurant managers and staff when they need you. The simplest way to achieve that consistency?

Management 52

Management Management Front of House Online Ordering 52