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Experts have deemed recovery from the pandemic “complete ,” but a new set of challenges has emerged for restaurants: labor shortages, disrupted supply chains, and extreme weather. Amid these potential disruptions, operators need a fresh approach to managing food costs. percent annually. Think of it as an adaptable tool.
Ingredient Integrity: Earning Trust Through Food Ethos Gen Z diners value honesty and quality in every aspect of the dining experience. ” By openly communicating these standards and staying true to them, restaurants can build trust with a generation that demands integrity in food sourcing and preparation.
Leveraging Limited Time Offerings (LTOs ): With increased competition and higher food costs, one way restaurants can stand out is with LTOs, which appeal to every generation of diners and are an easy way to draw in new customers. Clear communication on pricing, loyalty rewards, and personalized service will appeal to this group.
Effective, sustainable SOPs focus on minimizing waste and maximizing productivity. For example, implementing procedures to monitor inventory closely can prevent overstocking or food spoilage, while clear cleaning and maintenance schedules ensure the proper use and consumption of supplies.
After all, it’s not just the quality of your food that can keep customers coming back — 73% of diners base their satisfaction on the quality of service they receive. How do you communicate restaurant policies and changes to your employees effectively? How do you maintain smooth communication between FOH and BOH staff?
Every day, youre juggling staff, food quality, inventory, customer service, purchasing, and moreall while trying to cultivate a dining experience that wows your customers enough to keep them coming back. Customer Service and Experience Great food and drink is only truly enjoyed when its coupled with a great service experience.
Communication is hard when multiple locations can get teams and office spaces out of sync. This uncertainty makes it hard to hit organizational goals, communicate consistently, and build a company culture across multiple locations. This enables better communication mechanisms and employees can react quickly to stock or demand changes.
By Indiana Lee, Contributor Guests want to know where their food comes from, how it was raised, and whether it aligns with their values. According to a study from Delierect , 43% of restaurant diners say they are willing to pay more for sustainable dishes, and 68% believe restaurants should take active steps to reduce foodwaste.
There is an opportunity for restaurants that can modernize in a way that meets the needs of the diner while simultaneously overcoming food, labor, and technological challenges to run more predictable and profitable businesses. It certainly isn’t an easy proposition – but a holistic approach to restaurant modernization is critical.
Do you lose money due to foodwaste? Thats why many operators are shifting to first-party ordering solutions that provide direct customer communication, better margins, and a seamless ordering experience. Inventory management tools, such as MarketMan , track stock levels in real-time, preventing both shortages and excess waste.
How do you handle special dietary requests or food allergies? Use this interview question to explore the candidate’s familiarity with food service operations. Aside from providing the best dining experience, order-taking accuracy can help you avoid foodwaste and unnecessary costs. How did you resolve it?
Diners are increasingly conscious of the environmental impact of their meals, not just in terms of ingredients, but also how their food is packaged. For restaurants offering takeout, delivery, or pre-packaged goods, packaging can be a major contributor to waste and carbon emissions. And less waste means fewer trash pickups.
Staff scheduling and management apps eliminate the guesswork in shift planning, payroll tracking, and team communication so you can focus on running your business instead of worrying that people are in the right place at the right time. Inventory and supply chain apps. Can restaurant apps help with staff management?
Dining habits change, food costs fluctuate, and customer preferences can shift depending on what’s trending. That’s when it’s time to take a closer look at your food costs and how they’re impacting your bottom line. And it’s not just about the food itself. Communicate the Changes Don’t let loyal diners feel blindsided.
Running a successful restaurant today requires more than great food and friendly service—it demands smart technology that drives efficiency. Reduces FoodWaste: Tracks inventory in real-time, minimizing overstocking and shortages, saving up to 10% of annual revenue.
Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. Use these Calculations to Maximize Cost Reduction The food cost percentage is the number one calculation that restaurants can use today to maximize their cost reduction. Food cost control is crucial.
Because pizza isn’t just food—it’s an experience. It is a way folks connect within a community. Each marketing communication should align with your brand identity. When operations are streamlined, you can minimize waste, lower costs, and maximize productivity. Wasted ingredients? …eh, who knows.)
Kitchen Automation : Tools like Kitchen Display Systems (KDS) streamline communication, reduce errors, and keep prep times on track. By letting customers handle their own orders, these tools cut down wait times and free up staff to focus on food preparation and delivery. Apps also drive upselling , with 35% of users adding extra items.
Running a successful restaurant in 2025 isnt just about serving great food and offering good serviceit also requires the right technology behind the scenes. Inventory Tracking : Monitor stock levels, reduce waste, and automate reordering. Kitchen Display Systems (KDS) : Streamline communication between front-of-house and kitchen staff.
As whispers of an economic slowdown grow louder and fears of rising prices for food and equipment continue to rise, many shared kitchen operators are asking the same question: How can we stay resilient if a recession hits? Communicate your value clearly : Shared kitchens are the affordable alternative to brick-and-mortar costs.
By doing so, the software reduces scheduling errors, wasted time, and excess office supplies. Streamline Staff Communication with Online Scheduling Software Sometimes restaurants will be forced to open late or close early. The real-time updates prevent conflicts and confusion, ensuring everyone stays informed.
Complex Tax Regulations: The industry faces specific tax considerations related to food and beverage sales, lodging taxes, and tip income, demanding expert knowledge for compliance. Inventory Control and Valuation: Implementing robust systems for tracking food, beverage, and other supplies to minimize waste and optimize ordering.
Meanwhile, according to consumers, here are some opportunities for restaurants: Packaging : 90 percent say they’d order a greater variety of items if the food maintained on-premises quality during delivery; over half would pay more for premium packaging that supported quality during transport. percent for Starbucks, 4.3
How did you ensure nothing was wasted? How do you handle complaints about food quality from customers? Describe a situation where you had to adapt quickly to a change in the menu or a foodsupply issue. For example, the FIFO method allows kitchens to rotate inventory and prevent food spoilage.
A single percentage point difference in food costs or labor can be the difference between profit and loss. Without a clear financial picture, owners are essentially flying blind, unable to identify areas of waste, optimize pricing, or make strategic investments. It bridges the gap between operational data and accounting.
Artificial Intelligence (AI) technology has become invaluable in the food industry. It can help improve restaurants’ transparency, validation, verification, and communication, driving key performance indicators (KPIs) like increased customer satisfaction, trust, and loyalty. Transparency is crucial in restaurant supply chains.
Justin Sullivan/Getty Images According to a new study, grocery stores could keep more food out of landfills, increase profits, and pad customers’ pockets by adopting a practice widely used by airlines, hotels, and other industries This story was originally published on Civil Eats. Picture yourself grocery shopping. A recent study from U.C.
Whether it’s inter-team communication, improving table turnover, or reducing waste – an efficiently run restaurant results in an increase in sales and revenue. We have seen many tech interventions in recent times that safeguard material handling in the food business. The key lies in achieving operational efficiency.
. “Conducting inventory would take two to three hours per restaurant per week, assuming there weren’t any mistakes,” said Rick Buttner, senior director of supply chain operations at IPC. If their food cost was way off, they had to go back and find the mistakes. It was a painstaking effort.” Inventory Automation.
With many restaurants closed for in-person dining on and off throughout the pandemic, the food service industry shifted to delivery and takeout as a business imperative. According to SEC filings, food delivery apps experienced tremendous growth in 2020 earning a combined $5.5 Legislators Will Rethink How to Better Manage Product Waste.
Lavu, the restaurant technology services company, estimates 42 percent of food purchases are made online. What’s more, consumers tend to spend extra on their food when ordering by themselves, either through kiosks or branded apps. Smart operators are finding ways to connect supply chain technology with front-of-house demand.
Since the start of the pandemic, safety measures such as social distancing, lockdowns and mask-wearing have completely changed our understanding of how consumers spend on food. We saw customers stockpiling on groceries and supplies in homes instead of going out to eat, raising retail sales by 29 percent over the previous year (1).
Everything from decreasing foodwaste to exploring how automation can increase revenue for small business restaurants is related to BOH procedures. They include restaurant management tips for cutting costs, decreasing foodwaste, and much more. Here are some back of office trends to watch for in 2023.
One of the largest problems on the hands of restaurant and catering professionals through the unpredictable supply and demand of COVID-19 was foodwaste. Problems with supply left a deficit of some items and a surplus of others. Changing consumer demand made it hard to understand how much was too much.
Due to many factors including inflation and supply chain challenges, restaurant owners and operators have been faced with tough choice about raising menu prices. As food prices rise, restaurants should try to stay within their target ratio for food cost to gross food revenue in order to maintain target profits.
Food safety and restaurant cleanliness. Technology also helps bridge communication between restaurant management and staff. Having a retail management tool with a mobile application, for instance, reduces the need for wait staff to move around when communicating with each other. Food Safety and Restaurant Cleanliness.
There are a number of proven strategies for being proactive about possible supply chain shortages including menu optimization, building partnerships and LTO maximization. Creating a limited time offer that utilizes ingredients that are already in the kitchen to maximize sales without adding other ingredients to your supply.
That's one of takeaways in You Can't Market Manure at Lunchtime: And Other Lessons from the Food Industry for Creating a More Sustainable Company by Maisie Ganzler, chief strategy and brand officer of Bon Appétit Management Company. Actions like waste reduction are actually cost savers.
At every level of the coffee supply chain, sustainability is a pressing issue. And while many initiatives focus on reducing the environmental impact of coffee production , the volume of waste produced by coffee shops is also a major concern for many people. What does “zero waste” mean? What does “zero waste” mean?
The COVID-19 pandemic has proven to us all just how interconnected our food system is in the US if not, the world. The supply chain failure and the domino effect of its impact have been a wake-up call for even the veterans of the food industry. Multiple Sourcing and Backup. Menu Changes and Flexibility.
First – we (all of us who have made the restaurant business our life calling) hope that you will bring your skills, passion, and commitment back to the food business and will work diligently to help make us better. As a professional cook you have learned how important your role is in the process of preparing and presenting food.
Our restaurant of the future is designed to benefit guests, employees and franchisees, with a new external design and a reimagined kitchen that will make it easier for us to serve hot, delicious food quickly for frictionless guest experiences, and we expect to see a lot more of that next year. Clinton Anderson, CEO, Fourth Enterprises.
Employee communications tools When it comes to employee communications, texting and phone calls get the job done. Having a secure, business-centric communication tool allows you to share schedules and announcements instantly. Slack is a more general employee communication tool that also makes it easy to connect online.
These intelligent systems streamline food preparation, optimize cooking processes, and even facilitate communication among kitchen staff. AI-Powered Inventory Management Behind the scenes, AI-powered inventory management systems are revolutionizing the way restaurants manage supplies. is redefining kitchen operations.
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