Modern Restaurant Management

OCTOBER 15, 2021

Customers and employees are demanding more transparency, expecting to see ongoing, proactive efforts to keep everyone safe. Four significant benefits to using digital tools include their ability to: increase safety, quality, accuracy, productivity, and efficiency, minimize risks, train and empower your employees, and manage COVID protocols.

Food Safety 190

Food Safety Audits Employee Relations Training 190

Modern Restaurant Management

MARCH 31, 2022

Should the customer and employee experience not be altered to fit that lifestyle? The "timed" drive-thru waits of customers were always essential for the bottom-line of the business, but the flaw continued to be, ‘How do we not only have our employees engaged in the effort, but have their commitment to speed of service as well?’

Employee Relations 186

Employee Relations Back of House Front of House Customer Experience 186

7 Shifts

JANUARY 31, 2024

It's up to the restaurant manager to maintain a warm, welcoming atmosphere and train staff to do the same. Chances are, it's balancing the scheduling requests of dozens of employees each week. Check employee schedules to ensure plans match reality. This part of the job is arguably the most multi-faceted. Check inventory levels.

Management 195

Management Management Kitchen Safety Front of House 195

Restaurant365

JANUARY 11, 2022

Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Communicating this jumbled information up to above store operators can be challenging. Optimize employee productivity using a manager log.

Management 158

Management Management Employee Relations Communication 158

7 Shifts

JULY 31, 2020

Restaurant communication is another major factor that can make or break the productivity and success of your restaurant team. Announcements —A one-way communication channel for managers to update the entire team about an event, give recognition, or share critical information. That always is an issue.

Management 370

Management Management Document Communication 370

Lavu

FEBRUARY 14, 2024

Related: Customization is King: Using POS Systems with Open APIs 2. A KDS communicates directly with the POS hardware, displaying orders instantly in the kitchen or bar area, allowing for a smoother workflow and quicker service. Hourly employees can check and update their schedules as necessary.

POS 164

POS Bar Point of Sale Front of House 164

Restaurant365

JANUARY 11, 2022

Both need a way to communicate what happens as part of a shift-to-shift handoff, as well as occurrences that may impact key performance indicators (KPI) and operational efficiencies. Communicating this jumbled information up to above store operators can be challenging. Optimize employee productivity using a manager log.

Management 142

Management Management Employee Relations Communication 142

Clover - Restaurants

MAY 3, 2024

Additionally, in order for restaurant leaders to operate as a certified safe food handler , such as managers and chefs, they must pass assessments related to food safety and risks like foodborne illnesses. Kitchen equipment is visibly dirty. Dirty rags are used to clean food contact surfaces and equipment.

Kitchen Safety 52

Kitchen Safety Food Safety Food Food Supply 52

Modern Restaurant Management

APRIL 8, 2020

Now is the time to get ahead and make sure you are equipped to adequately address what customers will likely be worried about most: restaurant cleanliness and sanitation. Providers like AgION and Microban offer a wide variety of antimicrobial products for equipment used at large in the restaurant industry, such as ovens and HVAC systems.

White Paper 209

White Paper Seating Employee Relations Back of House 209

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. However, many have since discovered that digitizing their workforce operations empowers employees. Embracing Digital Transformation. Meeting New Expectations.

Cash Management 208

Cash Management Employee Relations Recruiting Healthcare 208

Modern Restaurant Management

JANUARY 8, 2024

To tackle this pressing issue effectively, businesses must invest in staff training and development, vital for retaining and upskilling their existing workforce. Prioritising employee well-being, mental health, and job satisfaction is also essential in curbing turnover and cultivating a content and dedicated workforce.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Open for Business

FEBRUARY 29, 2024

Draw on the experience of your team Your contractor, designer, engineer, architect, and kitchen equipment vendor will be your most valuable allies in getting all of your licenses, permits, inspections, and postings completed properly. Jennifer says, “It’s really important to understand that city agencies don’t communicate with each other.

License 78

License Certification Kitchen Safety Food Safety 78

Sling

MARCH 26, 2022

Employee retention should be high on every manager’s priority list. If it’s not, you run the risk of your best employees leaving for greener pastures. But an employee leaving doesn’t just impact you, the manager. And then there’s the inevitable effect all that stress has on employee productivity and engagement.

Small Business 148

Small Business Employee Relations Leadership Tip Distribution 148

Modern Restaurant Management

DECEMBER 21, 2023

This may make sense in terms of distributor strategy, but BrewLogix is raising a cautionary flag for 2024 as it relates to the on-premise product mix. As it relates to technology, there’s no question more and more tap rooms, bars and restaurants are embracing technology.

2023 120

2023 2024 Insurance Employee Relations 120

Crunchtime

FEBRUARY 21, 2022

With employee turnover rates at an all-time high and the labor market tighter than ever, restaurants are looking for ways to improve retention. Wouldn’t it be great if, instead of the mad scramble, you had a bench of available talent already trained for their next role and ready for promotion?

Leadership 78

Leadership Employee Relations Training Coaching 78

Sling

JANUARY 10, 2023

Does your onboarding checklist consist of introducing yourself to the new employee, showing them their desk, and then telling them someone will be around shortly to get them started? In this article, the experts at Sling will show you how to onboard your employees the right way so they feel comfortable and confident.

Employee Relations 78

Employee Relations Hiring Small Business Communication 78

Modern Restaurant Management

NOVEMBER 15, 2022

Rick Camac, Executive Director of Industry Relations at the I nstitute of Culinary Education. This could mean training your staff in stronger upsell, or investing in technology that helps your restaurant operate more efficiently. Ben Brown : Open communication is vital when change is imminent that may impact guest satisfaction.

Pricing 186

Pricing Food Supply Seasonal Menu Menu 186

7 Shifts

FEBRUARY 26, 2021

Send customers special offers, communicate directly, and keep them up to date. 7shifts' data has seen a 243% growth in delivery-related roles (i.e. As of December 2020, 900 delivery-related roles have been created in the 9 months since March 2020. When you keep that data, you can use it to your advantage and increase retention.

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

Modern Restaurant Management

JULY 10, 2020

Some of these precautions are normal for any business closed for an extended period, while others are directly related to COVID-19 – with local health departments setting new enhanced safety guidelines. Train Employees to the Written Plan. Documentation is key here noting training dates, times and attendance.

Food Safety 142

Food Safety Certification Employee Relations Restaurant Law 142

Modern Restaurant Management

MARCH 10, 2020

We are taking other precautions and provide a sanitary training session for our tenants and clear communication with our tenants via our digital property management system (PMS). ” Among the actions the brand is taking: Clear, concise communication with f&b tenants. We are trying to be responsible and calm.”

Kitchen Safety 195

Kitchen Safety Food Safety Cash Management Food Supply 195

Bingage

JUNE 4, 2020

Related Read – How to Provide Online Food Delivery During COVID-19? Related Read – How COVID-19 Will Change Consumer Eating Out Habits? Communicate with the Staff. As restaurants will be open after a long time, then it’s a primary task of you to communicate with your employees.

Food Safety 95

Food Safety Employee Relations Cash Management Government 95

Hot Schedules

SEPTEMBER 14, 2020

Leaders are adapting to the new safety expectations with a combination of technology, training, equipment, and materials purchases. A successful return to business will require the implementation of intensive new cleaning and safety programs for the protection of guests and employees while balancing the cost to your business.

Hospitality 78

Hospitality Management Management Employee Relations 78

Ken Burgin

FEBRUARY 13, 2024

Are there opportunities for further training, or to attend workshops and events? What training and induction processes are in place for new staff? What opportunities are there for cross-training, such as learning about wine pairings, mixology, or even gaining insight into the culinary side?

Front of House 78

Front of House Tip Distribution Kitchen Safety Customer Service 78

SpotOn

JUNE 5, 2024

Repairing equipment, credit card fees, hiring and training staff are all necessary expenses, but they're costly.   Service fees A service fee pays for services related to the business's main product. Before implementing price changes, brief your staff on how to communicate the increase to guests.

Small Business 52

Small Business Restaurant Law Customer Service Pricing 52

BNG Point of Sale

SEPTEMBER 2, 2021

This blog post will go over the typical restaurant overhead costs and expenses, including rent, utilities, labor wages for employees, licenses and permits, food cost percentages, and more. Operating expenses, which are not related to production, are overhead costs. Equipment repairs . What Are Overhead Costs And Expenses? .

Employee Relations 52

Employee Relations License Point of Sale Food Supply 52

Modern Restaurant Management

MAY 5, 2021

Community Relations. Train your staff on how it works so they can communicate this powerful message to your customers. Solar power gives you another meaningful way to establish and strengthen your impact on the community.

Food Supply 230

Food Supply Employee Relations Waste Leadership 230

The Restaurant Times

MARCH 13, 2023

For example, you can streamline kitchen processes, optimize inventory management , provide staff training, and implement scheduling systems by focusing on your BOH. Additionally, most kitchens have a rigid hierarchy in the back of the house, with each employee performing a particular duty. And, well, every world needs its own lingo.

Back of House 52

Back of House BOH Front of House FOH 52

Restaurant365

AUGUST 19, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. How are you communicating with your potential new hires?

Restaurant Law 131

Restaurant Law Recruiting Employee Relations Food Safety 131

360Training

JUNE 11, 2020

The most common type of cross-contamination related to foodservice is the transfer of harmful microorganisms, but those aren’t the only contaminants your operation needs to worry about. Equipment-to-Food Cross-Contamination. Store equipment and implements for gluten-free/allergy-free service above regular equipment.

Allergens 78

Allergens Front of House Kitchen Safety Equipment 78

Sling

MARCH 16, 2021

Human capital management is an extremely personal process that affects the happiness, focus, and engagement of your employees. Human capital management (or HCM for short) is a set of practices and processes related to the acquisition, development, management, and organization of the human element — the human capital — within your business.

Management 78

Management Management Leadership Employee Relations 78

Modern Restaurant Management

DECEMBER 28, 2020

Through better employee training in 2021, brands can make sure their five-star app isn’t ruined by a disjointed in-person experience. With fewer front-line staff available for customer interactions we’re bound to see digital signage utilized to communicate instructions and order status as well.

2021 229

2021 Mobile Ordering Loyalty Program Kitchen Safety 229

Restaurant365

DECEMBER 17, 2019

Recurring restaurant costs would include costs like lease or mortgage payments, employee salaries, food and beverage costs, utilities, insurance and permits. In addition, prioritizing training and retaining employees will not only save you money on recruiting costs, it will also help ensure better customer service. Fixed Assets.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Modern Restaurant Management

DECEMBER 21, 2022

We will continue to evaluate tech solutions and find what best enhances the Fogo experience for both our guests and employees. In 2023, we can anticipate businesses really focusing in on value and doing what they can to attract and retain both employees and guests. – Barry McGowan, CEO, Fogo de Chão.

2023 193

2023 Loyalty Program Mobile Ordering Customer Experience 193

Modern Restaurant Management

JUNE 2, 2021

More importantly, we are going to see a stronger first party connection between restaurants and their guests, one that is more personalized–and therefore more satisfactory, as well as better experiences for restaurant employees who have a real opportunity to redefine the role of service. So what exactly does this future look like?

Back of House 193

Back of House Customer Experience Front of House Customer Service 193

The Restaurant Times

MARCH 10, 2023

Continue reading as we talk more about front-of-house employees in a restaurant, their importance, functions, the different FOH positions, and tips on managing and optimizing FOH operations. They are in charge of scheduling, handling customer complaints, and interviewing and hiring new employees.

Front of House 52

Front of House FOH Back of House Online Ordering 52

Perfect Daily Grind

AUGUST 11, 2019

Perhaps you’re entering as a potential employee with your CV in hand. They have been constructed on an ADEC campus and designed to be accessible for all individuals regardless of their challenges or their need for adaptive technology/equipment. We have both automated and manual equipment [that] team members use.

Hiring 112

Hiring Mobile Ordering Equipment Employee Relations 112

Restaurant365

AUGUST 21, 2020

For food service and hospitality in particular, an essential part of the guest experience is the interaction with employees. In addition, in the age of social media, your labor practices and HR policies are under closer scrutiny than ever by both your employees and the public. How are you communicating with your potential new hires?

Blog 78

Blog Restaurant Law Recruiting Employee Relations 78