MadMobile

JUNE 8, 2023

With so many points of sale (POS) systems available in the market, finding the best POS for small businesses is essential to running your operations efficiently. In this blog, we will dive into the best features to look for when considering which POS system to invest in for your small business. How will you manage your menu?

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Small Business POS Point of Sale Online Ordering 52

Modern Restaurant Management

MARCH 16, 2021

As restaurant commerce experts, GoTab is helping operators upgrade and improve their POS systems to recast their operations for the post-pandemic era. Most of our customers don’t start out wanting to take on a full restaurant POS upgrade. Legacy restaurant POS systems also offer little in the way of flexibility.

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POS Mobile Ordering Online Ordering Cash Management 106

7 Shifts

JULY 22, 2022

You have the ability to build custom job postings in order to find ideal, qualified candidates for your restaurant's roles. With more customers dining inside and out on the patio this season, you need the ability to create custom tip pools that fit your restaurant’s needs. Communications. Staffing for summer.

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Tip Distribution Certification Document Seasonal Menu 392

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

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Loyalty Program 2024 Email Marketing Coupons 105

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 104

Loyalty Program 2024 Email Marketing Coupons 104

The Restaurant Times

JANUARY 26, 2023

A traditional point of sale (POS) used to be a restaurant billing software that processed orders and produced receipts. But as cloud technology developed, the basic POS system transformed into a full-fledged restaurant management system. This adds a layer of complexity to POS systems. It also makes updating POS software simple.

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POS 2023 Loyalty Program Point of Sale 59

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. While legacy POS systems are clunky and expensive to maintain, new cloud-based systems are flexible and easy to customize. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

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POS Bar Brewery Customer Service 40

Modern Restaurant Management

MARCH 24, 2020

The modern restaurant point-of-sale (POS) system has grown beyond simply handling payments. Feature-rich mobile POS systems have evolved to processing orders, sending tickets to the kitchen, providing detailed reporting and offering thorough inventory and business management. The Evolution of POS.

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POS Cash Management Point of Sale Mobile Ordering 110

Focus POS

SEPTEMBER 10, 2020

Industry-Focused POS. Look for POS software made specifically to handle the industry challenges you face on a daily basis, and the data necessary to identify and solve those challenges. Cloud-based POS is especially important. Online ordering isn’t just important for customer safety and satisfaction, however.

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POS Loyalty Program Email Marketing Mobile Ordering 97

Modern Restaurant Management

APRIL 17, 2024

“At a time when restaurants are continuing to face increased costs of operation, owners must be cognizant of not only the customer experience but also the impacts their changes will have on loyalty patterns. Open communication with customers is valuable in gaining insights before rolling out price changes.

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Pricing Loyalty Program Customer Experience Consumer Goods 193

7 Shifts

SEPTEMBER 16, 2021

It means guests love the food you serve so much that one location simply won’t cut it — and you get to serve more customers, generate more revenue , and expand your business. It requires a manager to differentiate concepts, ensure a consistent guest experience, and manage employees and technology across multiple storefronts.

Management 370

Management Management Document Hiring 370

Lavu

OCTOBER 13, 2023

You can’t fix your table turnover rate without understanding the two key components: the total number of tables and the total number of customers served over a specific period. This should include all tables available for seating customers. This period could be a day, week, month, or any time frame you choose.

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Seating Mobile Ordering Customer Service Cash Management 173

MadMobile

MAY 4, 2023

Having the proper restaurant point of sale (POS) system can make or break your business in today’s world. Your POS system acts as a hub for important information such as customer data, menu information, sales statistics, inventory information, and more. If the problem persists, contact your POS provider.

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POS Mobile Ordering Point of Sale Customer Experience 52

7 Shifts

MARCH 10, 2021

There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

MAY 25, 2021

Knowing that we were going to be sailing through uncharted waters with no end in sight, we immediately stopped selling and started rallying behind supporting our customers. What does this investment mean for 7shifts customers? We wouldn't be where we are without the support of our customers and listening to their constant feedback.

Customer Experience 370

Customer Experience POS Hiring 2020 370

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

7 Shifts

SEPTEMBER 1, 2022

Whatever the reason for an item needing to be 86'ed, this restaurant term works really well as a quick way to communicate the need to take an item off the menu. For instance, BOH staff may use it to communicate in any interaction they have. More often than not though, 86'd items cause customer frustration.

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Definition BOH FOH Front of House 360

7 Shifts

AUGUST 19, 2020

By creating your own restaurant staff training manual, you will eliminate these types of errors and ensure everyone receives consistent training, which delivers a consistent level of support to your staff and service to your customers. Pro tip: Use 7shifts’ Team Communication platform to discuss ideas for improvement with all your staff.

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Training Kitchen Safety Customer Service Food Safety 370

7 Shifts

AUGUST 20, 2020

Now is the time when your restaurant can experiment with and implement new technologies to help reduce costs, improve margins, and stay safe during COVID-19. If you’re one of the one in four restaurateurs who only uses a POS system, you may want to consider expanding your tech stack.

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Technology Mobile Ordering Dietary Restrictions Cash Management 293

Modern Restaurant Management

SEPTEMBER 28, 2023

The fusion of technology and food service is transforming the way restaurants operate, enhancing customer experiences, and shaping the future of the industry. It’s not just about speed, efficiency or frugality – it’s a seamless customer journey.

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Technology Online Ordering Mobile Ordering Customer Service 192

Modern Restaurant Management

JULY 5, 2023

This trend is primarily driven by advancements in point of sale (POS) systems and the availability of white label, plug-and-play online ordering systems. This article explores how QSRs can harness the power of technology to enhance operations, deliver more engaging experiences, reduce costs and increase profitability.

Hospitality 177

Hospitality Customer Experience Loyalty Program Customer Service 177

Ordyx

APRIL 27, 2023

VersiTech's acquisition of Ordyx POS last year created an exciting opportunity to deliver advanced POS technology to cus tomers and partners ( they're more than just dealers to us ) to enhance restaurant operations. Ordyx provided its customers with the market’s first cloud-based, mobile point-of-sale solution.

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POS Point of Sale Front of House Customer Service 52

Modern Restaurant Management

DECEMBER 1, 2021

We’ve seen restaurants pivot to contactless methods for a safer customer experience. Outside of off-premise options, contactless technologies can keep customers safe as they return to dine-in at restaurants. Customers enter the restaurant and approach the host stand. Contactless Technology.

Technology 199

Technology Front of House Back of House Point of Sale 199

7 Shifts

JULY 31, 2020

Optimizing labor costs is one of the biggest “levers” a restaurateur can pull to maximize profitability without sacrificing the experience for staff or guests. However, with managers strapped for time as it is, pulling data from the POS to enter into HotSchedules was often skipped in the scheduling process. That always is an issue.

Management 370

Management Management Document Communication 370

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

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Online Ordering Point of Sale Website Management Inventory 192

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. Business owners have many POS systems from which to choose. Business owners have many POS systems from which to choose. Different Types of POS Systems. Features of a POS System.

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POS Loyalty Program Point of Sale Cash Management 52

7 Shifts

NOVEMBER 12, 2020

Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system. Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. Be thorough in your communication. Be thorough in your communication.

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FOH BOH Food Safety Customer Service 307

Modern Restaurant Management

MAY 1, 2023

Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. First, they typically store significant customer and employee data, including names, addresses, and credit card information. For example, POS systems have proven to be particularly vulnerable.

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Insurance Email Marketing Employee Relations Customer Experience 199

BNG Point of Sale

NOVEMBER 20, 2020

POS systems are devices used by waiters and managers to place orders at tables, online, and communicate them to the kitchen. Getting an order wrong damages your profit and customer retention. This new online ordering system allows waiters, managers, and customers to send orders directly to the kitchen.

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POS Ordering Mobile Ordering Online Ordering 98

The Restaurant Times

OCTOBER 12, 2021

Therefore, you need a sound restaurant POS system for better labor management. This article highlights the ways a restaurant POS software can help manage your restaurant’s staff in a better way. . 7 Ways To Manage Labor With A Restaurant POS System. A restaurant POS gives you control over your staff as well.

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POS Management Management Front of House 52

7 Shifts

MAY 3, 2021

The warm weather is upon us, and with longer days, successful vaccinations, and customers spending more time outdoors, restaurant sales across the country rose 20% in April. Custom Stations Patio seating, extra bars, or tables in the street can feel like you’re running more than one restaurant at the same time.

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Outdoor Point of Sale Seating Dine-in 370

Focus POS

OCTOBER 1, 2020

Operating a restaurant requires a certain degree of understanding when it comes to customers. You need to be relevant, and to do that, you must be in touch with what customers want so that you can deliver on those expectations. Customers love loyalty programs. Believe it or not, this isn’t always easier said than done.

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Loyalty Program Email Marketing Coupons Customer Service 187

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. Here are the examples of the SMS and emails you can send your customers to keep them hooked to your restaurant. Bingage helps you to send automated SMS campaigns to customers. Send Personalised SMS (Instead of Bulk SMS).

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Sante

DECEMBER 8, 2020

Here are the top five things to focus on when streamlining your kitchen operations to improve your restaurant experience and achieve your overall goal of making customers happy. After all, customers can taste the difference between a happy kitchen staff and an unhappy one. Kaitlin Keefer, Editor/Square. A TOP-TIER TEAM.

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Front of House Operations Back of House POS 130

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

BNG Point of Sale

OCTOBER 13, 2021

The Advantage of a Point-of-Sale (POS) System for a Convenience Store. Benefits of a POS System for Your Convenience Store. You can satisfy customers and make more sales with an upgraded POS. For example, it’s possible to connect a POS terminal to a server in the backroom or another location.

POS 52

POS Point of Sale Cash Management Loyalty Program 52

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.

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Loyalty Program Online Ordering Point of Sale Customer Experience 221