Remove Communication Remove Customer Experience Remove FOH Remove POS
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Back of House Restaurant Guide: Integrating FOH and BOH for Seamless Operations 

Apicbase

The back of the house supports the front of the house (FOH), enabling the customer-facing team to focus on serving a memorable experience. In this article, we explore the key differences between the front and back of the house in a restaurant and discuss the best ways to integrate FOH and BOH operations. Cost control.

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What Does 86 Mean? Definition, History and More

7 Shifts

Or, if you've worked in a restaurant as a chef, line cook, or as part of the FOH (front-of-house), you may have used this hospitality term yourself. Whatever the reason for an item needing to be 86'ed, this restaurant term works really well as a quick way to communicate the need to take an item off the menu. How is eighty-six used?

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Cultivate Relations between Chef and FOH Staff

Lavu

Poor employee relations go unnoticed and slip-ups in communications can be handled without disturbing the customer experience. It’s when things get busy that these dysfunctions transform your restaurant team into a discombobulated mass of opposing operations and communications. Menu Education. Late order notifications.

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What is a Restaurant’s Front Of House (FOH) – Everything You Need To Know

The Restaurant Times

Front-of-house (FOH) refers to all activities and settings a patron will experience while dining at a restaurant, including the lobby and dining area. The FOH staff greets and receives customers and relays their requests. Directing early customers to the bar area while they are waiting for their tables.

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The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

Servers, sometimes other FOH staff. Servers, other FOH staff. Does not take into account level of experience, position, or standard of service provided. All servers or cashiers, other FOH staff. This approach incentivizes servers to create a stellar experience for every party, as they directly benefit from higher tips.

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How to Create an Effective Restaurant Onboarding Process

7 Shifts

Admin: Filling out employment paperwork and receiving access to tools like the employee timekeeping portal, employee email, POS, and security system. Customer service training. Customize this overview to fit your restaurant’s onboarding timeline. Be thorough in your communication. Be thorough in your communication.

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Restaurant Tip Outs Guide: Methods, Tip Splitting, Pooling, and More

7 Shifts

For that to happen, it's necessary to understand the rules of tipping out, choose a structure that works for your staff, and communicate that structure to employees clearly. However, servers are not the only ones who contribute to a guest's dining experience. Tip Pooling by FOH & BOH. Table of Contents. What is a Tip Out?