Modern Restaurant Management

MAY 1, 2023

Cybercriminals are increasingly targeting restaurants, seeking to steal sensitive customer data and disrupt business operations. First, they typically store significant customer and employee data, including names, addresses, and credit card information. For example, POS systems have proven to be particularly vulnerable.

Insurance 204

Insurance Email Marketing Employee Relations Customer Experience 204

Mad Mobile

FEBRUARY 29, 2024

A good POS system can help you keep your customers and employees happy with speedy, accurate service. While legacy POS systems are clunky and expensive to maintain, new cloud-based systems are flexible and easy to customize. In the cloud-based POS space, systems are designed for every type of restaurant and bar.

POS 40

POS Bar Brewery Customer Service 40

Focus POS

OCTOBER 1, 2020

Operating a restaurant requires a certain degree of understanding when it comes to customers. You need to be relevant, and to do that, you must be in touch with what customers want so that you can deliver on those expectations. Customers love loyalty programs. Believe it or not, this isn’t always easier said than done.

Loyalty Program 187

Loyalty Program Email Marketing Coupons Customer Service 187

SpotOn

MARCH 12, 2024

Gigi Cohen is the Director of Marketing for MDP Restaurant Group. In her role, Cohen sets the restaurant marketing strategy, develops social media ads, and tracks the success of their online advertising and email marketing. The rest of our restaurants are in food courts, requiring different marketing strategies.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

Bingage

MAY 24, 2022

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! There is a gap between customers and business. The problem is there are lacking in customer engagement. It’s pretty simple math.

Customer Experience 52

Customer Experience Email Marketing Loyalty Program Demo 52

Modern Restaurant Management

DECEMBER 22, 2021

Internet of Things, or IoT for short, lets one digital device communicate with multiple devices over an internet connection without human intervention. There are different IoT-based solutions on the market designed to decrease downtime, increase energy and operational efficiency and improve overall customer experience.

2022 244

2022 Equipment Email Marketing Customer Service 244

Modern Restaurant Management

JULY 12, 2022

The event celebrates another year of connecting hungry guests with discounted meals at restaurants all over the country, and 2022 is shaping up to be a different experience than in years past. The best solutions always put the focus on providing a fulfilling end-to-end experience for both your your customers and your staff.

Loyalty Program 223

Loyalty Program Online Ordering Point of Sale Customer Experience 223

BNG Point of Sale

OCTOBER 13, 2021

Types of Point-of-Sale (POS) Systems. Point-of Sale (POS) systems are increasingly powerful tools for improving sales and profits. Business owners have many POS systems from which to choose. Business owners have many POS systems from which to choose. Different Types of POS Systems. Features of a POS System.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 216

2024 Loyalty Program Cash Management Customer Experience 216

Bingage

JANUARY 29, 2021

SMS marketing is one of the best restaurant marketing strategies to reach out to more customers, retain them. With CRM for the restaurant, it is easy to automate SMS marketing. You can read about personalised SMS marketing here. Bingage helps you to send automated SMS campaigns to customers.

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

BNG Point of Sale

NOVEMBER 20, 2020

POS systems are devices used by waiters and managers to place orders at tables, online, and communicate them to the kitchen. Getting an order wrong damages your profit and customer retention. This new online ordering system allows waiters, managers, and customers to send orders directly to the kitchen.

POS 98

POS Ordering Mobile Ordering Online Ordering 98

Bingage

JANUARY 29, 2021

It’s no secret that the customer experience is one of the most important parts of running a restaurant. If you don’t have happy customers, they won’t come back! A common complaint among restaurant owners is that customers don’t feel like they’re getting enough attention. How does it work?

Customer Experience 52

Customer Experience Email Marketing Demo Loyalty Program 52

Modern Restaurant Management

JUNE 1, 2021

Just a few short years ago, customers paid for their meals in cash or credit cards, orders were totaled on analog cash registers, and customers called restaurants to place orders over the landline phone. Customers don’t want to be bogged down with a massive library of food apps on their phone. The New Norm: Text to Order.

Ordering 180

Ordering Technology Mobile Ordering Online Ordering 180

7 Shifts

MARCH 27, 2020

What measures can you take to make customers feel more comfortable ordering from you? How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers. Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

The Rail

MARCH 27, 2024

Guests are also looking for more personalized dining experiences. A thorough competitor analysis for restaurant businesses may include access to the following data: Operations Menu items and pricing Marketing methods Customer reviews In each area, data can help you to see what’s working for these other businesses that you can learn from.

Email Marketing 52

Email Marketing 2024 Point of Sale Seasonal Menu 52

Modern Restaurant Management

OCTOBER 1, 2020

In fact, almost half of the surveyed customers – 46 and 42 percent respectively – had utilized curbside or carry out during the earlier mentioned period. Pick up orders allow customers the convenience of getting the food they want, without the fees, or the perception of pandemic exposure inherent to dine-in.

Delivery 198

Delivery Loyalty Program Download Online Ordering 198

BNG Point of Sale

OCTOBER 13, 2021

The Advantage of a Point-of-Sale (POS) System for a Convenience Store. Benefits of a POS System for Your Convenience Store. You can satisfy customers and make more sales with an upgraded POS. For example, it’s possible to connect a POS terminal to a server in the backroom or another location.

POS 52

POS Point of Sale Cash Management Loyalty Program 52

Open for Business

NOVEMBER 21, 2022

Communicate with guests. Better yet, it can send email and text confirmations without restaurant staff ever picking up the phone. There are digital tools that can help you create a customized floor plan and even preview it in 3D before moving all that furniture around. Restaurant customer relationship management (CRM) software.

Technology 147

Technology Front of House Back of House Online Ordering 147

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. That’s why digital marketing is so important. Read on to learn more about creative digital marketing ideas you can get started on today. Not convinced?

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Kounta

AUGUST 13, 2019

Communicating in person. One of the biggest mistakes a food establishment can make is not investing enough time and resources into training staff on how to speak to customers. Where people often go wrong is communicating one thing verbally, and another non-verbally. Online, email and print.

Communication 49

Communication Hospitality Email Marketing Social Media 49

Sling

JULY 24, 2023

There is an ever-growing market of specialized software for all of the outside-the-kitchen things restaurateurs have to think about. In addition to scheduling, Sling offers task management and team communication features with notification alerts to keep your entire team on the same page.

2023 78

2023 Management Management Tip Distribution 78

ChowNow

FEBRUARY 27, 2024

Effective restaurant marketing means reaching diners wherever they are. To gain more diners and drive more orders, restaurants need to optimize their mobile marketing and make it easier to order. What’s mobile marketing? Why mobile marketing for restaurants? In today’s world, that means their mobile devices.

Marketing 78

Marketing Mobile Ordering Email Marketing Online Ordering 78

Modern Restaurant Management

FEBRUARY 2, 2022

Meanwhile, operators get the opportunity to grow their customer databases and turn new customers into loyal regulars. Thankfully, using the right technology the right way can help you do more with less to elevate your guest experience and improve profit margins. Here is your 2022 guide for a successful Restaurant Week.

Loyalty Program 197

Loyalty Program Online Ordering Social Media Mobile Ordering 197

7 Shifts

FEBRUARY 26, 2021

This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Even if a customer orders 100 times from you, there wouldn’t be a way for you to reach out and say thank you. Logistics and Delivery ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

SpotOn

APRIL 10, 2024

From their food and beverage program to ordering progress and customer outreach, technology has had a profound impact on CCK. With a restaurant POS system , they’ve come a long way from handwritten tickets and shouting orders over the kitchen din.  Like many restaurants, CCK encourages guests to sign up for emails.

Email Marketing 52

Email Marketing Online Ordering Travel Events 52

Open for Business

OCTOBER 20, 2023

Quick links Market research and business plan Location and layout Budgeting and costs Licenses and legal requirements Creating the menu Staffing Technology and systems Marketing and branding Opening your restaurant Market research and business plan Market research and crafting a solid business plan are foundational steps in opening a restaurant.

License 78

License Email Marketing Seasonal Menu Front of House 78

BNG Point of Sale

NOVEMBER 20, 2020

POS systems are devices used by waiters and managers to place orders at tables, online, and communicate them to the kitchen. Getting an order wrong damages your profit and customer retention. This new online ordering system allows waiters, managers, and customers to send orders directly to the kitchen.

POS 52

POS Ordering Mobile Ordering Online Ordering 52

Harbor Touch

JULY 8, 2020

In so many other types of businesses, we see less and less contact between owners and customers. In restaurants, however, the in-person experience and interactions are crucial and irreplaceable. Digitizing a restaurant doesn’t mean doing away with human contact or in-person experiences. 2 – Marketing Through Social Media.

Email Marketing 78

Email Marketing Social Media Cash Management POS 78

7 Shifts

DECEMBER 18, 2023

This keeps information from getting lost in the text and email shuffle. It also gets rid of those frustrating sticky notes all over your POS. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book. Management log books also cut down on confusion.

Management 397

Management Management Email Marketing Point of Sale 397

Focus POS

MARCH 31, 2021

Changing customer preferences have encouraged tech-savvy trends to soar in every industry, and restaurants are no exception. It’s important to note that this trend won’t be going away anytime soon; now more than ever, customers crave the convenience of online ordering. Improved Customer Convenience. Customers are busy.

Online Ordering 99

Online Ordering Ordering Email Marketing Back of House 99

The Restaurant Times

JUNE 29, 2020

Despite the favorable dynamics, a proper cloud kitchen marketing plan is integral for ensuring business longevity. Your cloud kitchen brand might be serving top-quality food, but effective marketing is necessary to amplify your brand’s reach. How To Market Your Cloud Kitchen In Saudi Arabia.

Loyalty Program 98

Loyalty Program Email Marketing Marketing Mobile Ordering 98

Bingage

JANUARY 29, 2021

Now, what are the ways that you should adopt to increase restaurant sales & customers in 2021? . We have collected Smart ways to increase the number of customers and so the restaurant sales. . Increase sales through automated SMS marketing. With CRM for the restaurant, it is easy to automate SMS marketing.

2021 98

2021 Email Marketing Demo Loyalty Program 98

Next Restaurants

SEPTEMBER 24, 2019

In order to stay competitive in an ever-increasing tighter market, restaurants need to ensure they stay relevant, engaging and consistently interesting to their guests. Put simply, restaurants need to future-proof their marketing strategy to guarantee lasting success. Take the Time to Build a Brilliant Email List for Your Restaurant.

Email Marketing 67

Email Marketing Social Media Technology Customer Experience 67

Sling

SEPTEMBER 13, 2022

For example, your point-of-sale software is cumbersome for your employees and customers and needs to be replaced. In addition, your front door is broken making it difficult for your customers to enter. Your employees can come to you with minor issues that can distract you from the larger business issues, like marketing and sales.

Retail 144

Retail Management Management Point of Sale 144

Open for Business

JUNE 15, 2023

But knowing how to teach empathy can make a serious impact on your staff, customers, and the bottom line. This important skill can create a positive workplace culture and improve the hospitality experience for guests. This communication technique goes beyond hearing what another person has to say. Credit: Getty Images.

Hospitality 78

Hospitality Loyalty Program Communication Training 78

Cheetah

MAY 1, 2020

Before the COVID-19 pandemic, restaurants that could afford it enjoyed the additional marketing and new customers outreach service these apps provided. Encourage Customers to Order Food Directly from Your Restaurant Customers are eager to support their favorite mom-and-pop restaurant by ordering takeout food.

Delivery 109

Delivery Food Mobile Ordering Insurance 109

Modern Restaurant Management

APRIL 14, 2020

This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. Hundreds of restaurants are already taking advantage of this offer in Cox markets nationwide, with presence in ads similar to this one from Pensacola that is running today.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212