Modern Restaurant Management

AUGUST 25, 2023

Countless studies support the value of music in restaurants and hospitality in helping to create a customer experience. One study from 2019 from HUI Research suggests that music is not only a key part of creating a restaurant’s brand experience, but choosing the right music can actually lift sales by almost 10 percent.

Design 159

Design Front of House Back of House Customer Experience 159

Modern Restaurant Management

JUNE 13, 2024

While customers crave the comforting familiarity of signature staples, they also yearn for the excitement of new flavors and experiences. The distinctive tartness of this flavor makes it the perfect canvas for guest customization, with a variety of toppings to complement it.

Seasonal Menu 106

Seasonal Menu Loyalty Program Innovation Point of Sale 106

Modern Restaurant Management

MARCH 16, 2023

And more restaurant owners are searching for ways to encourage repeat customers and successfully grow their businesses. Music can help restaurants strengthen relationships with their customers and build loyalty. It’s no surprise that music has a powerful impact on our emotions and overall satisfaction with an experience.

License 182

License Loyalty Program Customer Experience Customer Service 182

7 Shifts

MAY 31, 2024

Email marketing tools Email marketing is one of the best ways to connect with your diners, welcome your new guests, and spread the word about exclusive promotions and discounts as a reward to your loyal customers. Price: Contact them for a custom quote Mailchimp If you're new to email marketing, Mailchimp is your best choice.

2024 222

2024 Marketing Email Marketing SEO 222

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Divide the production standards by the number of customers. Learn more about shift trading and 7shifts team communication tools. But it isn’t simple.

Restaurant Law 420

Restaurant Law Employee Relations Tip Distribution Communication 420

Modern Restaurant Management

OCTOBER 1, 2022

Focus on enhancing customer experience, which is one of the decisive factors for converting visitors into clients. Other actionable tips for better SEO and conversions are as follows: Customize product site search to streamline the process of locating the desired content. Communicate with Customers on Social Media.

Marketing 199

Marketing Email Marketing SEO Social Media 199

7 Shifts

JULY 30, 2021

From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Did you know that over 35% of restaurant customers in the U.S. Many of these diners even use these social platforms to pick and choose their next dining experience. Influencer Marketing.

Email Marketing 370

Email Marketing Social Media Loyalty Program Website Management 370

7 Shifts

OCTOBER 16, 2023

It directly influences the quality of service and the dining experience for customers. Well-trained and engaged staff contribute to better customer satisfaction. When all those operations are consolidated under one platform, it creates a smoother and faster experience.

Tip Distribution 222

Tip Distribution Document Hiring Training 222

Lavu

FEBRUARY 14, 2024

Running a Bar: 7 Key Features You Need to Become The Best Bar POS System in 2024 In the bustling world of hospitality, the backbone of a bar’s success lies in its operational efficiency and customer satisfaction. Related: Customization is King: Using POS Systems with Open APIs 2.

POS 164

POS Bar Point of Sale Front of House 164

Modern Restaurant Management

MAY 16, 2023

In today's fast-paced world, quick-service restaurants (QSRs) are constantly looking for ways to attract new customers while keeping their existing ones happy. By displaying menu items, offers, and specials on screens, QSR operators can effectively communicate with their customers and influence their purchasing decisions.

Loyalty Program 132

Loyalty Program Seasonal Menu Advertising Customer Experience 132

ChowNow

JUNE 10, 2024

Components Affecting Restaurant Profit Margins Several factors can influence your restaurant’s profit margins, with food and labor costs often the most significant line items: Cost of Goods Sold (COGS): This includes the cost of ingredients and beverages. Net Profit Margin: This includes all expenses, not just COGS.

Social Media 78

Social Media Online Ordering Website Management Inventory 78

Modern Restaurant Management

JUNE 29, 2020

Focusing on customer experience may seem like a luxury for restaurateurs struggling to keep their doors open, but it may prove to be the difference between those that survive and those that get added to the list of tragic COVID-19 business casualties. I have seen firsthand how this is playing out. The Best Defense is a Good Offense.

Kitchen Safety 219

Kitchen Safety Customer Experience Website Management Mobile Ordering 219

7 Shifts

MARCH 27, 2020

What measures can you take to make customers feel more comfortable ordering from you? How to communicate your COVID-19 restaurant closure. Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers. Here’s how to do that thoroughly.to

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Modern Restaurant Management

SEPTEMBER 16, 2020

Customers are going to be hesitant to dine indoors. By providing a safe, pleasant and healthy indoor dining experience, and promoting and marketing it to your new and past customers, restaurants can help to hasten the return of customers and keep everyone safe. An app-first experience for restaurant chains.

Marketing 233

Marketing Social Media Food Safety Email Marketing 233

Open for Business

MARCH 21, 2023

Both terms refer to the same thing: getting people to talk about your business and growing your customer base. Happy customers share their experience with a service, brand, or product with people they know. Deliver an experience they can’t help but share with friends and family. Engage: Create a connection with guests.

Marketing 78

Marketing Social Media Email Marketing Customer Experience 78

Modern Restaurant Management

JANUARY 8, 2024

QSRs Shift Focus from Slow-Paced Dining to Swift, Transactional Experiences Quick Service Restaurants (QSRs) are reimagining their dining spaces to prioritize speed, convenience, and personalization over traditional, slow-paced dining experiences. For the second part, click here.

2024 212

2024 Loyalty Program Cash Management Customer Experience 212

Modern Restaurant Management

MARCH 14, 2024

The days when the sommelier’s intuition, refined through years of experience and sensory development, solely guided wine selection are evolving. AI's role extends beyond wine selection, revolutionizing aspects from operational logistics to enhancing guest experiences.

Events 181

Events Innovation Customer Experience Technology 181

Goliath Consulting

AUGUST 24, 2023

For restaurants seeking to increase their customer base, enhance visibility, and build long-lasting relationships with patrons, a well-rounded marketing strategy tailored to the local community is essential. These are the basics of local restaurant marketing to attract customers and cultivate loyalty.

Loyalty Program 78

Loyalty Program Marketing Email Marketing SEO 78

Modern Restaurant Management

AUGUST 8, 2022

But one thing is a universal truth: Without customers at your tables you will fail. Customers come in many forms, so often the focus is on new customers, but the reality is that repeat, loyal customers are really the starting point. According to Cisco, 96 percent of customers prefer a business that offers free WiFi.

Loyalty Program 174

Loyalty Program Social Media Email Marketing Point of Sale 174

The Rail

MARCH 7, 2023

Whether you're a small, local restaurant or a large, chain restaurant, social media can be a powerful tool to help you attract new customers and build brand awareness. Promoting your restaurant on social media can increase your visibility and attract new customers who may not have heard of your restaurant otherwise.

Social Media 119

Social Media Customer Experience Small Business Influencer 119

Modern Restaurant Management

SEPTEMBER 17, 2021

Online reviews have a lot of influence on today’s restaurants. Most customers check out reviews before heading over for their first meal. Other potential and current customers are looking at these reviews. You don’t have to let rude customers walk all over your staff. However, you can’t ignore them.

Customer Experience 199

Customer Experience Customer Service Take-out Consumer Goods 199

Culinary Cues

APRIL 13, 2022

The smell of meat caramelizing on an open fire, the chew of crusty artisan bread, the creaminess of cultured butter, the crunch of a Fall apple, or the deep flavor of a warm July tomato pulled directly from the vine are heavenly to experience. We are on the front lines for change and change communication. She holds a PhD.

Coaching 354

Coaching Reference Food Order Customer Experience 354

7 Shifts

JANUARY 23, 2024

It’s the key to creating a consistent experience every day, week, and month of the year — the essential structure for the restaurant’s operations. Divide the production standards by the number of customers. Learn more about shift trading and 7shifts team communication tools. But it isn’t simple.

Restaurant Law 195

Restaurant Law Employee Relations Tip Distribution Communication 195

Modern Restaurant Management

SEPTEMBER 3, 2021

Businesses have long searched for ways to optimize communications to specifically target people in close proximity with advertisements. The majority of marketers use location-based advertising to personalize their customer experience and create hyper-engaged audiences. It’s why marketers will spend up to $38.7

Advertising 178

Advertising Marketing Coupons Customer Service 178

Modern Restaurant Management

MARCH 27, 2024

But they might buy into the idea they “provide extraordinary meal experiences that bring people joy.” How do managers inspire and support workers who might have to engage with challenging customers? ” What is it the customer really wants? And don’t be afraid to fire exceptionally rude customers.

Coaching 106

Coaching Franchise Franchising Leadership 106

Modern Restaurant Management

DECEMBER 21, 2023

BrewLogix sees consumers of craft beverages moving from a “consumption creates the experience” mindset to an “experience creates consumption” mindset. They look for experiences that include craft beverages rather than viewing consumption as the end game. Craft beverage consumers have evolved.

2023 120

2023 2024 Insurance Employee Relations 120

SpotOn

MARCH 12, 2024

For months, Cohen has been using Marketing Assist, an automated marketing tool that creates customized email, Facebook, and Google marketing campaigns. That's primarily due to the age range of both our returning and potential customers. Bambuu uses Facebook to promote its online ordering page.

Email Marketing 98

Email Marketing Social Media Advertising Online Ordering 98

The Rail

FEBRUARY 29, 2024

Let's dive in and make your move a seamless and rewarding experience! Effective communication with your staff and stakeholders is also essential throughout this phase. It sets the stage for creating a captivating dining experience that resonates with your patrons.

Restaurant Law 52

Restaurant Law Email Marketing Customer Experience Outdoor 52

Perfect Daily Grind

MARCH 21, 2023

However, price isn’t everything – direct trade also often means more open communication between producers and roasters, as well as more transparency with consumers. Communication and partnerships “Communication is a key part of any relationship,” Martin tells me. “In

Pricing 176

Pricing Supplies Sustainability Communication 176

Squirrel Systems

OCTOBER 2, 2023

Omnichannel marketing is a strategy for restaurants that can drive greater customer loyalty, brand awareness, and repeat visits from guests. The Guest Experience The key thing to remember about omnichannel marketing is that it’s centered on the guest. Returning guests don’t want to be treated as if they were a new customer.

Marketing 52

Marketing Loyalty Program Social Media Email Marketing 52

Cheetah

APRIL 23, 2021

Ghost kitchens don’t have a brick-and-mortar location where guests can enjoy the whole experience of the brand. As a ghost kitchen brand, you don’t control the dining experience since it happens through delivery, and you have one listing among dozens if not hundreds of other alternatives. Let’s gear up. Table of Contents.

Email Marketing 148

Email Marketing Social Media Online Ordering Customer Experience 148

Open for Business

JUNE 30, 2023

A business’s branding communicates its personality, mission, and values to the world. A well-established restaurant brand can create return customers and encourage them to sing your praises to others. Together, all the pieces of the puzzle communicate what you’re about and influence how customers will perceive and remember you.

Loyalty Program 78

Loyalty Program Email Marketing Social Media Customer Experience 78

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Job opportunities expanded, with over 2.6

2024 96

2024 Loyalty Program 2023 Point of Sale 96

7 Shifts

AUGUST 26, 2019

Restaurant revenue management is defined as selling the right seat to the right customer at the right price and for the right dura­tion."— That's in stark contrast to hotels and have fixed check-in and checkout time or even airlines where customers board and disembark at the same time. What is Restaurant Revenue Management?

Management 408

Management Management Airlines Customer Service 408

Chowly

APRIL 17, 2024

Addressing the Entire Customer Journey Both Targetable and Chowly recognize the necessity of integrating product and service to effectively serve SMBs in the restaurant industry, which starts with understanding and optimizing each stage of the customer journey. The journey begins with discoverability.

Marketing 52

Marketing Social Media Email Marketing Online Ordering 52

The Rail

APRIL 4, 2024

Depending on where you plan on moving, each neighborhood has its own set of rules that could significantly influence your business operations. These movers have extensive experience with commercial relocations and are well-equipped to move your bar fixtures and alcohol inventory safely.

Bar 52

Bar Customer Experience Email Marketing Customer Service 52

Goliath Consulting

AUGUST 16, 2023

In today’s technologically driven era, the restaurant industry is no stranger to the digital space’s influence. With social media platforms leading the charge, there has been a profound impact on how eateries connect with their patrons and curate dining experiences. However, further details and updates are still emerging.

Social Media 78

Social Media Email Marketing Customer Experience Innovation 78