Culinary Cues

NOVEMBER 10, 2023

What if the chef, manager, and owner were required to do the same, in essence proclaiming they approve of the work as presented to the guest? Are you proud to present this to your teammates, manager, or guest?” What changes might occur in your operation if everyone was required to sign their work and take public responsibility for it?

Seminar 355

Seminar Front of House Workshop Back of House 355

Modern Restaurant Management

MARCH 27, 2024

Greenberg is an internationally recognized speaker, author and coach with franchise clients that include McDonalds, Great Clips, GNC, RE/MAX, Smoothie King, Global Franchise Group and many more. Mostly I want readers to believe that hourly workers really can do great things when they’re properly managed. Why write this book now?

Coaching 110

Coaching Franchise Franchising Leadership 110

Ken Burgin

AUGUST 1, 2023

These are designed for training restaurant managers and head chefs in problem-solving and resource allocation. Some of the ways to use these situations for training and coaching… Let people choose the one they want to answer and give them 5 minutes to make notes and prepare their answers.

Training 60

Training Management Management Kitchen Safety 60

Culinary Cues

MAY 8, 2023

If a chef can manage a week or two here or there it will be at that rare time when business is off and even then, chefs are checking their email a few times a day to see what crisis is occurring while they try to relax. A 34-hour work week is unthinkable, a 60 – 80-hour workweek is more like it.

Kitchen Safety 428

Kitchen Safety Food Safety Coaching Training 428

7 Shifts

OCTOBER 16, 2023

You wouldn’t go to three different grocery stores to make a sandwich, so why do 68% of restaurant operators currently work with at least three different tech vendors to manage their team? It means everything you need to manage your team is in one place. Well-trained and engaged staff contribute to better customer satisfaction.

Tip Distribution 221

Tip Distribution Document Hiring Training 221

Modern Restaurant Management

OCTOBER 23, 2020

With a thorough and well thought out training plan. It’s easy to rush training and skip past essential topics when you’re short-staffed or in your busy season or during the pandemic, but investing time in training can save you time and earn your business more money in the long run. Continuous Training.

Communication 178

Communication Training Dietary Restrictions Customer Service 178

7 Shifts

JUNE 3, 2022

According to Jim Taylor, a restaurant coach at BenchmarkSixty , restaurants can afford to pay employees more by looking for efficiencies in their productivity. Showcase your core values in your employee handbook, in new-hire training, on your company careers page. The Solution: Create a training program. Use Manager Log Books.

Tip Distribution 397

Tip Distribution Email Marketing Communication Coaching 397

Culinary Cues

JULY 23, 2023

Most restaurant owners, managers, family members of cooks, friends of cooks and chefs, those in other professions, service staff, and restaurant patrons, don’t get it. It is a juxtaposition that is nearly impossible to manage. Most people don’t get it.

Guest Recovery 404

Guest Recovery Seasonal Menu Presentation Customer Experience 404

Ken Burgin

DECEMBER 8, 2021

In this episode, I talk with team culture and facilitation expert Leanne Hughes about how to use facilitation skills to overcome some of the hesitation attached to restaurant, cafe and foodservice training. What about extending this to online coaching and skill development for staff? Do I need qualifications? How to get buy-in?

Training 113

Training Hospitality Coaching Website Management 113

Ken Burgin

MARCH 27, 2022

We expect a lot from chefs – not only to manage production and service, but keep to a budget, organise a team of people and handle safety issues, changing food trends, menu design & engineering, plus social media and a bit of marketing. Details of her excellent course are outlined here. How do we make things clearer?

Design 113

Design Menu Management Management 113

Culinary Cues

MARCH 4, 2022

We read the articles and listen to chefs and restaurateurs desperate to fill positions of line cook, sous chef, chef, manager, etc. That line cook may be able to work faster, organize multiple tasks better, and tap into that adrenaline far better than you, but they still lack the experience to plan, create, coach, and problem-solve like you.

Coaching 472

Coaching Training Fine Dining Article 472

Smart Systems Pro

MARCH 19, 2019

Restaurant management training is so important to your restaurant’s success because you can’t do it all. You have to make your managers accountable. A restaurant budget that gives management a target to shoot for and gives them a road map to what systems need to be put into place to achieve those numbers.

Training 67

Training Management Management Coaching 67

Sling

SEPTEMBER 7, 2020

At first glance, you may think that employee training is all about teaching your employees to perform their job according to your standards and procedures. Provide the right kind of training for your team and your business will run smoother than ever before. Effective Employee Training Methods. 1) Online Employee Training.

Training 78

Training Coaching Small Business Take-out 78

7 Shifts

AUGUST 16, 2021

A pre-shift meeting is, simply, a meeting that occurs before meal service where the manager gathers the team to go over updates, train them, and get the team excited and motivated for the upcoming shift. They also serve as a place to offer short training sessions for new practices, taste new dishes and connect with them team.

Front of House 397

Front of House Back of House Coaching Customer Service 397

Ken Burgin

JUNE 19, 2022

Management is a lot more than carrying a big bunch of keys and covering the roster. A massive increase in operational complexity makes the manager role more demanding, and also more effective if the data available is harnessed accurately to show real-time results. How manager roles and expectations have changed in the last few years.

Management 113

Management Management Coaching Hospitality 113

7 Shifts

JANUARY 31, 2023

Having strong employee retention means less time and money spent on hiring and training, less knowledge loss, increased productivity, and better customer service. Feedback is sent to your Manager Log Book, allowing you to monitor trends and search for past feedback. This all translates to more satisfied customers and better business.

Coaching 195

Coaching Training Book Customer Service 195

Modern Restaurant Management

AUGUST 9, 2021

Modern Restaurant Management ((MRM) asked Lindsey Yeakle, Gluten-Free Food Service (GFFS) Program Manager, Food Safety at Gluten Intolerance Group (GIG), what restaurants need to know about gluten-free options. A server should be properly trained to answer questions about the menu.

Coaching 208

Coaching Kitchen Safety Food Safety Training 208

Embrace the Suck

MARCH 22, 2019

Are you a manager or a leader? synonyms: guidance, direction, control, management, superintendence, supervision. Let’s take a few to look at some of the common misconceptions that most managers have about leadership: 1. Many managers see leadership are the easy life. So, what is your title? Leadership is an act.

Management 259

Management Management Leadership Seminar 259

Culinary Cues

MAY 4, 2022

A retired NFL coach would rally his team before a game with the words: “Where would you rather be than right here, right now?” It might be sustainability, waste management, protection of traditions, a pursuit of excellence, authenticity, or connection with the source of ingredients, etc. PLAN BETTER – TRAIN HARDER.

2022 372

2022 Coaching Education Kitchen Safety 372

Embrace the Suck

JANUARY 20, 2021

We’re the result of years of poor management, treating staff as a line item and not as an asset. I have a rule that all my coaching clients must follow: 100% Thank U’s. Also, get a professional that’s trained and certified to interpret these reports before you start making big decisions. Why is that important?

Recruiting 377

Recruiting Coaching Hiring Take-out 377

Culinary Cues

AUGUST 31, 2020

The power of leadership comes with tremendous responsibility to listen, treat others with respect, study an issue and avoid making rash decisions, and an understanding that his or her role is that of guide, coach, and mentor – not dictator. [] LACK OF EMPATHY. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC.

Leadership 398

Leadership Point of Sale Training Coaching 398

Mad Mobile

FEBRUARY 26, 2024

Loss, waste, inconsistency — without careful management of bar inventory, you’re quickly losing a decent chunk of money. Those losses are avoidable with bar inventory management systems, whether home-brewed or automated through software. What is a bar inventory management system? Take these lessons to heart.

Inventory 40

Inventory Bar Management Management 40

Culinary Cues

FEBRUARY 8, 2020

It is easy to blame money, non-traditional work hours, unrealistic training in culinary schools, and the younger generation as a whole – but even if we (the industry as a whole) were able to snap our fingers and fix these issues, it is likely that team building and retention would still be challenging. TEACH AND TRAIN. Richard Branson.

Loyalty Program 582

Loyalty Program Communication Training Coaching 582

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

Culinary Cues

FEBRUARY 9, 2022

The chef must be the coach who recognizes strengths and weaknesses and builds consensus around common goals so that the machine works properly. [] A Teacher and a Trainer. If a chef fails to understand this, then he or she will eventually fail in that position. [] A Business Manager. PLAN BETTER – TRAIN HARDER.

Restaurant Law 409

Restaurant Law Coaching Café Sourcing 409

Chowly

MARCH 28, 2024

Introduction In our recent conversation with Matt Rolfe , an experienced hospitality leadership coach, we explored strategies for improving restaurant profitability through transformative leadership and behavioral coaching. In today’s hyper-connected world, consumers crave authenticity and connection beyond digital storytelling.

Leadership 105

Leadership Coaching Sustainability Customer Experience 105

Smart Systems Pro

MARCH 19, 2019

Restaurant management training is so important to your restaurant’s success because you can’t do it all. You have to make your managers accountable. A restaurant budget that gives management a target to shoot for and gives them a road map to what systems need to be put into place to achieve those numbers.

Training 40

Training Management Management Coaching 40

Xtra Chef

OCTOBER 21, 2020

All of this depends on leadership that understands it’s their #1 priority to create and manage the precious commodity of culture. Investing in training that teaches managers how to manage the culture is essential. For more coaching and training tips, visit my website ! But how exactly do you do that?

Coaching 133

Coaching Leadership Website Management Download 133

Culinary Cues

AUGUST 4, 2022

Unless…a coach or player steps up and says “NO”! “We PLAN BETTER – TRAIN HARDER. I am reminded of those scenes on the sidelines of a sporting event when one team seems deflated, when they succumb to their feelings of hopelessness and as a result fail to perform as they could and should. Let’s do this before it’s too late.

Front of House 328

Front of House Coaching Uniforms Back of House 328

Culinary Cues

SEPTEMBER 20, 2020

They hire, train, critique, support, celebrate, and rally behind the members of the team that has been built and push each individual to contribute his or her best – always. PLAN BETTER – TRAIN HARDER. Create a Team Built to Win. Well-run organizations – in this case a kitchen, are built to win. United in purpose is the call to arms.

Fine Dining 409

Fine Dining Coaching Dine-in Café 409

Modern Restaurant Management

MAY 6, 2021

Here is some of our advice for restaurant hiring managers during this stressful time of finding candidates. A lot of hiring managers are stuck in an old mindset. Hiring managers have to pursue them and get them in for an interview. Get Proactive. That’s not happening now. That’s not happening now. Delegate Wisely.

Hiring 197

Hiring FOH BOH Coaching 197

Modern Restaurant Management

OCTOBER 20, 2022

Therefore, businesses are beginning to prioritize English language training, as it results in better efficiency, productivity, and ultimately profitability of the industry. In fact, 76 percent of employees say that a company would be more appealing if it offered additional skills training to its staff.

Communication 188

Communication Hospitality Fast Casual Customer Service 188

7 Shifts

MARCH 31, 2023

The most crucial area this applies to is with management. A manager can make or break an employee’s experience as it trickles down from the top. Invest in developing your people One value to look for in managers is an interest in developing the team. 7shifts The complete team management platform.

Hiring 195

Hiring Front of House Back of House Document 195

Embrace the Suck

JUNE 18, 2021

Symptoms: The owners and managers are in a constant state of stress, frustration, and overwhelm. The managers usually hide in the office and rarely (if ever) come out to talk to the staff or the guests. Symptoms : The owners and managers are exhausted, yet they are still determined. In school, these are your D & F students.

Leadership 346

Leadership Small Business Coaching Training 346

Rocket Fuel

JUNE 21, 2022

To manage costs while inflation continues to steadily rise, consider the following tips: 1. Train your staff to up-sell soft drink sales in larger sizes. Time savings of 2+ hours/day for area coaches and store leaders. . The post A QSR operator’s guide to managing costs while inflation soars appeared first on Delaget.

Management 52

Management Management Coaching Customer Service 52

Smart Systems Pro

SEPTEMBER 1, 2020

After a few years of coaching a great team of independent restaurant owners, they all said they were tired of entering their numbers over and over again in different spreadsheets. They said they wanted ALL of their systems tied together and more importantly wanted to hold their management team accountable … and that they wanted a solution.

Management 52

Management Management Coaching Cash Management 52

Sling

OCTOBER 9, 2020

At first glance, performance management may seem like just another part of your periodic review process — something to be discussed once or twice a year. In this article, the experts at Sling discuss performance management in detail so you can implement it successfully in your business. What Is Performance Management?

Management 78

Management Management Communication Coaching 78