7 Shifts
NOVEMBER 25, 2024
There will *always *be something your staff can do to enhance a patron’s dining experience. It’s about walking the fine line between making your customers feel valued and blowing off customers who are waiting to be helped. It’s important to educate your staff about the correlation between productivity and profit.
Black Box Intelligence
DECEMBER 3, 2024
Research shows that even a half-star improvement in ASR can lead to substantial sales growth: Casual Dining : $61,000 per location annually. Fine Dining : Up to $110,000 per location annually. Make proactive adjustments : Monthly and quarterly coaching align teams on areas for improvement.
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Lavu
JULY 18, 2025
Whether you’re running a busy café or a fine-dining hotspot, having the right staff management strategies in place can reduce turnover, boost productivity, and create a smoother operation. When discussing individual performance, approach it consistently with coaching, mentoring, and appropriate immediate action.
EATER
NOVEMBER 12, 2024
Scott Suchman This year, we found ourselves blissfully forgetting about the world outside the dining room, and settling into meals that felt exciting, confident, and joyful Dining out should be a lot of things — nourishing, thought-provoking, less than a week’s rent — but one that can be easy to forget about is fun.
Modern Restaurant Management
AUGUST 23, 2021
You’ll need managers to advocate for employees’ great ideas, and coach them through the process, rather than passing the idea onward with a perfunctory “thanks.” When Canlis, the recognized fine dining restaurant in Seattle, was forced to close its dining room during Covid-19 lockdowns, their employees got to work.
Culinary Cues
SEPTEMBER 20, 2020
Charlie Trotter, in many chefs’ minds, defined what fine dining would become in America. Create a Team Built to Win. He could play a support role when the team was clicking on all cylinders or he could take individual control when the rest of the team had lost its steam.
Modern Restaurant Management
FEBRUARY 28, 2020
With so many amazing new dining and entertainment experiences emerging around the world, it feels good to be a part of that revolution and to bring something unique back to San Diego.” Hunter also has plans for a robust dining program in partnership with San Diego’s top restaurants and caterers. The findings?
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