ChowNow

JULY 11, 2025

After you claim your page, fill in every section with relevant information: Accurate hours, location, and contact info A current version of your menu High-quality photos of your food, interior, and signage Links to your restaurant website and social media Your most accurate categories and services (e.g.,

Customer Service 284

Customer Service Social Media Customer Experience Online Ordering 284

ChowNow

MAY 9, 2025

Youre giving just enough information to spark interest without overwhelming or confusing them. Whether someones avoiding gluten, allergic to nuts, or choosing plant-based options, clear descriptions help them make informed choices and avoid potential issues. Clear, confident menu descriptions help everyone feel welcome and informed.

Menu 195

Menu Dietary Restrictions Online Ordering Mobile Ordering 195

ChowNow

FEBRUARY 12, 2025

A casual brunch spot in a college town will attract a different crowd than a high-end steakhouse in a business district. Staying on top of industry trends can help you make informed marketing decisions. A casual brunch spot might use a fun, lighthearted tone, while a high-end restaurant might opt for something more refined and elegant.

2025 195

2025 Marketing Email Marketing Operations 195

The Rail

MARCH 31, 2025

Real-Time Data Sharing: Multiple teams can get the latest information when data is shared in real-time. This enables better communication mechanisms; Multiple teams can get the latest information when data is shared in real time. Oversight: Better reporting for informed decisions. Accuracy: Reduces payroll and inventory errors.

Technology 130

Technology Management Management Operations 130

ChowNow

JANUARY 23, 2025

The best way to accomplish this is with CRM (Customer Relationship Management) software that can track details like guests names, order history, and contact information. From exclusive discounts to updates on new menu items, emails keep customers informed and engaged. Servers or managers can casually inquire, How was everything today?

2025 195

2025 Loyalty Program Operations Email Marketing 195

ChowNow

JANUARY 23, 2025

Website Your restaurants website is one of the first places customers will look for event information, so make sure the details are easy to find. A well-maintained restaurant website is key to keeping your customers informed and involved. Plus, the casual vibe and camaraderie make it a go-to night for fun and relaxation.

Events 195

Events Seasonal Menu Social Media Customer Experience 195

Modern Restaurant Management

FEBRUARY 24, 2025

The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from fine dining establishments to fast-casual venues, breweries, and caterers. "This

2024 251

2024 2023 2025 Loyalty Program 251

7 Shifts

NOVEMBER 14, 2024

Fine dining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen.

Training 195

Training Kitchen Safety Food Safety Customer Service 195

Qu

JUNE 16, 2025

Kiosks Are Coming for Fast Casual Here’s a stat that might surprise you: 62% of brands are using or rolling out kiosks in 2025. While QSRs lead at 80%, fast casual is catching up quickly. The takeaway: “Kiosks are coming to fast casual. As Chris Demery puts it, “Information is powerful.

Fast Casual 52

Fast Casual 2025 Casual Loyalty Program 52

ChowNow

MARCH 21, 2025

Lifestyle Choices: Do they prefer fast, casual meals or long, social dining experiences? The Fix: Use POS analytics, customer feedback, and social media insights to make informed decisionslet data guide your adjustments. Values: Are they eco-conscious, looking for sustainable and local ingredients?

Marketing 195

Marketing Social Media Email Marketing Loyalty Program 195

ChowNow

MAY 23, 2025

If youre using a modern POS system or inventory management software, you likely already have most of this information easily at your disposal. Diners comments, even casual ones, give you clues about customer preferences and what holes you might need to fill with new dishes.

Menu 195

Menu Seasonal Menu Point of Sale Online Ordering 195

The Rail

DECEMBER 2, 2024

Are you serving fine dining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? Launch and Market the App Leverage email marketing to connect with existing customers and keep them informed about your app. Understand your target customers by analyzing your restaurant’s primary audience.

Delivery 147

Delivery Food Loyalty Program Food Order 147

Modern Restaurant Management

NOVEMBER 20, 2024

There may be many reasons for this, including the fact that QSRs' fast, casual, and affordable nature may appeal to younger generations and individuals whose eating habits have changed post-pandemic. Every system you consider should provide feedback or data that allows you to make informed decisions and continually improve.

2025 474

2025 2024 Recruiting Employee Relations 474

ChowNow

MAY 2, 2025

Its your chance to turn casual diners into consistent regulars, promote new menu items before they even hit the table, and build a real sense of community around your restaurant. Newsletter Ideas That Keep Customers Engaged (and Hungry) A good restaurant newsletter keeps your customers informed.

Email Marketing 195

Email Marketing Loyalty Program Social Media Seasonal Menu 195

The Rail

MAY 12, 2025

Is your restaurant casual and quirky? A well-informed team is more likely to feel like part of the vision and not just a cog in the machine. Tease exciting new additions, offer sneak peeks, and remind them how much support they have to offer to your business. Elegant and upscale? Family-focused or foodie-forward?

License 130

License Uniforms Social Media Customer Experience 130

ChowNow

JULY 11, 2025

For more information on menu psychology, read our article, Digital Menu Psychology: How to Influence Ordering Decisions Online. Poor example: A fast-casual spot that breaks the menu into 12 categories—some redundant (“Wraps” and “Handhelds”), some confusing (“Buildables” instead of “Bowls”).

Menu 195

Menu Dietary Restrictions Seasonal Menu Online Ordering 195

ChowNow

MARCH 27, 2025

Fast-casual spots usually dont have that luxury, so pricing needs to be tighter and more dialled in. Maybe your best-seller only gains you $2 a plate, while a slower-moving entree earns you $7 an orderthats valuable information. Your concept will play a factor in determining your goal food cost percentage. Look for patterns over time.

Pricing 195

Pricing Menu Point of Sale Customer Experience 195

Modern Restaurant Management

DECEMBER 18, 2024

So much data is generated at every point within a restaurant, whether fast casual or fine dining. The quicker businesses can feed that information back into operations, the better, whether for personalized dining, staffing optimization, or advertising and marketing.

2025 419

2025 Loyalty Program Social Media Fast Casual 419

Clover - Restaurants

DECEMBER 12, 2024

With the right information, you can improve your happy hour drink specials to match your customers preferenceswhether they prefer craft cocktails, local beers, or classic bar drinks. Even something as simple as a marketed half pour could be eye-catching for the casual drop-in. Are they looking for budget-friendly options?

Menu 52

Menu Social Media Entertainment Customer Experience 52

The Restaurant Group

MAY 31, 2025

Automated email marketing campaigns remind diners of memorable experiences, converting casual visitors into loyal patrons and building robust customer relationships. Maintaining a consistent newsletter cadence keeps customers engaged and informed about restaurant activities.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

Modern Restaurant Management

OCTOBER 10, 2024

Consider a large Mexican fast-casual chain that implemented a tuition coverage program for employees pursuing degrees in fields like agriculture, culinary arts, and hospitality. They enable employees to organize initiatives efficiently, interpret business metrics, and make informed decisions that impact the bottom line.

Education 221

Education Loyalty Program Leadership Customer Service 221

ChowNow

FEBRUARY 21, 2025

Here are a few simple strategies to help them understand how they can help your business: Use signage in-store and on your website: A clear message near your register, on your front door, or even on table tents can inform customers that ordering direct supports your business. Next time, try our online ordering!

Ordering 195

Ordering Email Marketing Online Ordering Social Media 195

Modern Restaurant Management

MAY 30, 2025

introduced "Perkins Griddle Go," a fast-casual concept for quick on-the-go meals, in 2024, with the first store opening in late October. Customers can also scan QR codes to go directly into the Grubhub marketplace, which streamlines location and drop-off information at checkout. percent MoM Fast Casual: -0.9

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Fast Casual Food Point of Sale Mobile Ordering 251

ChowNow

JUNE 27, 2025

What diners first see: After clicking on your GBP in the sidebar, customers will see your restaurant listing, including photos, hours, reviews, contact information, your location, menu, and links to your restaurant website and online ordering system. price range, and star rating with number of reviews.

Website Management 195

Website Management SEO Book Customer Experience 195

EATER

MARCH 20, 2025

But lately Ive been noticing more restaurants embracing that fun at the expense of actually telling the diner information like how big a dish is in comparison to others. Okay, so his menu still has Beginnings, which he says are more casual bites meant to be eaten with your hands and with a cocktail.

Food Order 279

Food Order Casual Menu 2023 279

Lavu

JUNE 20, 2025

We feel people will retain information much better if they’re able to engage and interact in a meaningful way,” says Jen Denis, a chief brand officer of Honeygrow. Kiosks give fast-casual restaurants the opportunity to focus more on operations and the customer experience—it’s a win all-around.

Technology 78

Technology 2025 Online Ordering Fast Casual 78

The Restaurant Group

DECEMBER 28, 2024

If your vibe is casual, use friendly and relaxed language. Q&A sessions or casual chats make your audience feel valued. Stay informed and tweak your strategy to maintain visibility and engagement. TikTok appeals to younger audiences, while LinkedIn may work to highlight business achievements or partnerships.

Social Media 78

Social Media Customer Experience Seasonal Menu Online Ordering 78

Black Box Intelligence

DECEMBER 3, 2024

Research shows that even a half-star improvement in ASR can lead to substantial sales growth: Casual Dining : $61,000 per location annually. Guest feedback is a treasure trove of data that informs both ops and marketing. Fine Dining : Up to $110,000 per location annually.

Fine Dining 95

Fine Dining Coaching Dine-in Influencer 95

QSR Automations

JUNE 10, 2025

Combination of comprehensive operations management platform with kitchen automation will help customers execute more efficiently and profitably BOSTON, June 10, 2025–Crunchtime Information Systems, Inc., Media Contact: For Crunchtime Cindy Poulos Sr.

Technology 87

Technology Management Management Kitchen Safety 87

SpotOn

DECEMBER 27, 2024

Or perhaps you run a casual dining restaurant , and you want guests filling tables beyond peak hours. These are popular with chain restaurants and fast casual restaurants. This information is key to encouraging customers to sign up for your loyalty program, as well as to get them to actually use the loyalty program.

Loyalty Program 52

Loyalty Program Point of Sale Online Ordering Front of House 52

Restaurant Business

JUNE 18, 2025

The New Jersey-based fast-casual chain has been acquired by private-equity firm Thompson Street Capital Partners, the company announced Wednesday. Bubbakoo’s officials did not immediately respond to requests for more information. By Lisa Jennings on Jun. By Lisa Jennings on Jun. " | Photo courtesy of Bubbakoo's. Sign up here.

Fast Casual 176

Fast Casual Leadership Franchising Franchise 176

Lavu

JULY 4, 2025

In this guide, we’ll break down the key features, benefits, and costs of a restaurant POS system to help you make an informed decision for your business. Now, modern POS systems are the central hub of information for restaurants. Your POS system becomes the brain of your company and the source of all information.

POS 78

POS 2025 Front of House Back of House 78

Lavu

MAY 30, 2025

Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments. Once you have this information, you can use it to make informed decisions about seating arrangements, reservations, and staff scheduling to help speed up table turnover without sacrificing the quality of service.

Seating 140

Seating Mobile Ordering Customer Service Customer Experience 140

Modern Restaurant Management

JANUARY 31, 2025

Fast-casual visits overall were down 3.8 Foodservice in Canada is diversified, catering to a wide range of consumer preferences, including casual dining, fine dining, and fast food. In December, QSR restaurants overall saw visits decline 2.9 Chipotle’s year-over-year foot traffic grew 8.8 percent in December and 11.3

Marketing 221

Marketing Loyalty Program 2024 2025 221

Modern Restaurant Management

MARCH 11, 2025

For example, during Covid many restaurants started using QR codes to share menus and other pertinent restaurant information and offers. Before 2020, most fine dining and elevated casual restaurants relied on traditional sit-down service inside the restaurant. Technology changed during this time as well.

Mobile Ordering 418

Mobile Ordering Kitchen Safety Fine Dining Food Safety 418

Lavu

JUNE 26, 2025

Whether you run a quick-service restaurant or a casual dining spot, understanding the real cost of a kiosk system is essential to budgeting smartly and maximizing ROI. In this guide, we break down everything from upfront hardware expenses to long-term value, so you can make an informed investment in your restaurant’s future.

2025 78

2025 Pricing Ordering Fast Casual 78

Lavu

MAY 9, 2025

Additional features include nutrition information displays and a self-service kiosk mode, which improve customer experience while speeding up the ordering process. Business Benefits Lightspeed’s detailed reporting tools offer insights like top-selling items and peak business hours, helping you make informed decisions.

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POS Loyalty Program Mobile Ordering Food Truck 78