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This trend of using unique glassware to showcase specialty drinks and cocktails is growing in both finedining and casual establishments across the country. Cut and hand-blown glass for old-school charm, a trend that continues to be popular among fine and casual establishments alike.
With households increasingly treating dining out as a luxury, every menu item and service interaction becomes a potential make-or-break moment. Additionally, customer satisfaction with full-service restaurants varies significantly depending on the type of purchase experience (dine in, carry out, or delivery). At the same time, U.S.
How to calculate your restaurant customer acquisition cost (CAC) As a business owner, understanding CAC is important if you want to make informed decisions about your marketing investments. Instead of casting a wide net with generic ads, use targeted marketing to reach the people most likely to dine at your restaurant.
Key customer factors that influence dining preferences, from demographics to behavior. These are the people most likely to dine with you based on factors like their age, income, dining preferences, and lifestyle. Climate & Seasonality: Does the weather impact what people order or when they dine out?
Finedining venues benefit from understated elegance through embroidered logos on professional attire, while fast-casual concepts can leverage more dynamic graphics and color palettes to reflect their energetic atmosphere. Strategic use of color should inform uniform design decisions.
The research stems from in-person chef interviews and a nationwide survey of more than 400 restaurant owners and operators spanning 47 states with respondents ranging from finedining establishments to fast-casual venues, breweries, and caterers. "This
Finedining establishments may require staff to have in-depth knowledge of each dish, including wine pairings and ingredient sourcing, while a fast-casual restaurant may focus on quick service and consistent food prep. A well-informed team improves service, enhances the dining experience, and reduces errors in the kitchen.
This is a problem because without a firm grasp of your food cost percentage, it’s nearly impossible to make informed decisions on pricing, purchasing, and profitability. Fast-casual spots tend to operate on the lower end, while full-service or finedining may run higher.
So much data is generated at every point within a restaurant, whether fast casual or finedining. The question now becomes – how to make sense of that data and use it to elevate the dining experience. The question now becomes – how to make sense of that data and use it to elevate the dining experience.
At this point, all it takes is one lousy dining experience to sever the connection you once had with a customer who potentially spent thousands of dollars at your restaurant every year. Fine-tuning every touch point a customer has with your restaurant will elevate their experience from: Yeah, I liked it to I want to go there twice a week.
For more information on menu psychology, read our article, Digital Menu Psychology: How to Influence Ordering Decisions Online. Good example: A finedining restaurant using just five clearly defined sections—Small Plates, Mains, Sides, Desserts, and Beverages.
Are you serving finedining patrons seeking a premium experience, casual diners looking for convenience, or a mix of both? Launch and Market the App Leverage email marketing to connect with existing customers and keep them informed about your app.
Fast-casual spots usually dont have that luxury, so pricing needs to be tighter and more dialled in. Maybe your best-seller only gains you $2 a plate, while a slower-moving entree earns you $7 an orderthats valuable information. Your concept will play a factor in determining your goal food cost percentage. Look for patterns over time.
“In 2025, restaurants are walking the fine line between automation and hospitality,” said Ming-Tai Huh, Head of Food & Beverage at Square. The data shows a remarkable 61 percent of singles are willing to dine out for a first date on February 14th, while 51 percent of all diners are considering double dates.
Replying to comments, reacting to stories, and engaging through direct messages turns casual followers into regulars. And don’t be scared to mention how to order in your posts—repetition is how information sticks. Behind-the-scenes stories and kitchen moments People love seeing what happens beyond the dining room.
Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news. Just the “cover count.”
Research shows that even a half-star improvement in ASR can lead to substantial sales growth: CasualDining : $61,000 per location annually. FineDining : Up to $110,000 per location annually. Guest feedback is a treasure trove of data that informs both ops and marketing.
In this article, well walk you through 7 easy steps to increase table turnover effectively, helping you boost your bottom line while maintaining a great dining experience. Turnover rate may be higher in fast-casual or quick-service restaurants compared to fine-dining establishments.
Lightspeed : Excellent for complex menus and inventory management, ideal for finedining or multi-location setups. From quick-service spots to finedining restaurants, it offers tools to meet a variety of operational needs. Square : Affordable and flexible, with a free plan and easy-to-use tools for smaller businesses.
Successful precinct designs are aligned to the key strategy drivers Delivering a modern dining precinct in a club environment demands a holistic strategy that goes beyond architectural or interior design plans.
It sets the tone for their entire dining experience. 4: Signs Create Impulse Dining Sometimes people decide spontaneously to eat at your restaurant. This type of impulse dining is especially true for QSRs (quick service restaurants), cafés, bakeries, and fast-casual concepts, where people are looking for a quick bite on the go.
In this post, we’ll break down what your POS system is really saying about your business and how to use that information to optimize performance, improve service, and boost profitability. For quick-service or fast-casual restaurants, the POS systems are usually located in a visible place, often close to the front doors of the restaurant.
From higher app usage to growing demand for personalized ordering experiences, this data uncovers the trends influencing modern dining behavior. To ensure good information is online, it is important to ‘claim your business’ and update the profile. Online food ordering trends in 2025 highlight a shift toward digital-first dining.
Understanding these benchmarks allows operators to identify areas of strength, pinpoint inefficiencies, and make informed decisions to enhance profitability and stability. ” Average Check: This represents the average amount that is spent by each customer dining. Servers are often taught to upsell to raise average check.
Delivery/Takeout : COVID created a shift from in-person dining to takeout and delivery options, increasing reliance on third party delivery services, and on attractive takeout options. And outdoor dining, once more of an afterthought or a novelty, has become a more permanent and intentional part of restaurant design.
Whether you’re launching a fast-casual spot or a finedining concept, a solid restaurant business plan is your foundation for success. Use the information gathered to avoid many potential pitfalls and capitalize on winning tactics to optimize your planning process. Determine foot traffic patterns.
Restaurants and Food Service: Including finedining, fast casual, QSRs, cafes, and catering. For restaurants, it might mean analyzing peak hour sales per cover or average check size to inform menu pricing. This vast sector includes, but is not limited to: Hotels and Resorts: From boutique inns to sprawling luxury resorts.
Quick-service restaurants—like cafes, fast food, and fast casual—are estimated to have decent profit margins with lower food and labor costs. For restaurants that don't already have online ordering, this creates another stream of revenue other than on-site dining.
In today’s fast-paced dining environment, even a few seconds of lag can create a ripple effect that impacts your entire service flow. All of these factors lead to longer lines, irritated customers, and a less efficient dining experience. In quick-service and fast-casual restaurants, 16% of orders result in customer complaints.
Ultimately, youll increase the rate at which they dine with you, engage your customers, and increase your revenue. This approach taps into status-driven motivation and is ideal for higher-end or fine-dining establishments. This can be especially effective for cafs, casualdining spots, or lunch-focused venues.
As restaurants look to the next 12 months, they anticipate placing a greater emphasis on revenue streams such as on-premise dining, off-premise dining, and catering. Out of 25 brands, 17 are QSR or casualdining restaurants, marking a significant shift in why people are primarily visiting malls – to eat.
Best known today for the spectacular sugar, marzipan, and pastry sculptures he designed and built called pices montes which still exist in finedining, but are now more commonly made of chocolate Carmes real legacy came out of his systemization, rationalization, and professionalization of French cuisine in the early 1800s.
Scott Suchman This year, we found ourselves blissfully forgetting about the world outside the dining room, and settling into meals that felt exciting, confident, and joyful Dining out should be a lot of things — nourishing, thought-provoking, less than a week’s rent — but one that can be easy to forget about is fun.
Comp Traffic Best Region: New England Best Segment: Quick Service Best Cuisine: Chicken Worst Region: NY-NJ Worst Segment: FineDining Worst Cuisine: Sandwich November 2024 brought a surprising wave of strong performance for the restaurant industry. Comp Sales -2.5% On the surface, the numbers suggest a robust recovery.
Looking back at the most recent recession, dining out dropped 8.8% Paperchase reviewed previous economic slowdowns in addition to this most recent stock market downturn to identify the historic and recent effects of the trading economy on revenues across segments including Fast Casual, Contemporary Casual, and FineDining.
Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. Whether fine-dining or fast casual, great service now revolves around the customer experience you bring to every interaction. The more you can integrate the better.
On a more tactical level, it is information we hope trickles down to consumers and to legislators—at the local, state, and federal level—to help them understand that the challenges remain staggering for the industry, even though restaurants might seem full and there are no more closure constraints.
Reports show that 81 percent of finedining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. They also show how many people are ordering online for pickup and delivery versus dine-in.
Quick-service restaurants are also feeling the pressure – large chains like Chick-fil-A and McDonald’s have had to close dining rooms due to insufficient staffing. Operators will look to technology to offset labor shortages and free up staff to enhance the dining experience. Service with a smile is not a thing of the past.
Running a successful, finely-tuned takeout operation is a complex and challenging endeavor no longer relegated to businesses basing their models primarily on delivery sales. Where possible, designating a driver waiting area can further accommodate drivers, staff and other patrons.
Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual. environments and are now seen everywhere from finedining to counter service and everywhere in between. Ilona Knopfler, Partner, Le Bilboquet.
This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. Can't touch this.
But as reality of the pandemic sunk in and dining rooms remained closed, it became apparent that ordering delivery and takeout was the best way to help restaurants weather the storm — and there was a significant consumer appetite to do so. While many cracked the code, some are still adapting. So what’s next?
Vetting dining room, bar, and kitchen staff over the next decade will require probing more during job interviews, seeking candidates with more responsible lifestyles, advanced educational aspirations, and other evidence of a disciplined, drug-free work ethic will become even more of an HR imperative. Of course, people will always dine out.
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