7 Shifts

MARCH 3, 2021

The stories of adaptation and pivot in the restaurant industry are nothing short of remarkable, as owners and operators have shifted business models on their head in order to stay afloat—and thrive. Many restaurants have begin operating on what Bruce Bell, Head of Square for Restaurants, calls a “hub-and-spoke model.”

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Fast Casual 2021 Back of House Casual 195

Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

7 Shifts

DECEMBER 16, 2020

Evolving restaurant operations during COVID-19 At the start of the COVID-19 pandemic, like many restaurants, The Snug closed its doors to diners. After two months, they reopened with just the four main co-founders running the operation. Here’s how they evolved their operations to sustain their business during the pandemic.

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FOH Back of House Front of House Point of Sale 284

Modern Restaurant Management

DECEMBER 28, 2021

From full service to fast-casual to legacy fast-food brands, the one constant was disruption. Many brands were able to turn a profit from the lockdowns and social distancing orders by shifting operations toward drive-thru, delivery, pick-up, and curbside models. Just as one issue seemed fixed, another presents itself.

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Franchise Franchising 2022 Fast Casual 196

Modern Restaurant Management

MAY 18, 2020

launched its COVID-19 online operator resource, the US Foods Restaurant Reopening Blueprint. The blueprint provides operators with a how-to for putting key COVID-19 guidelines into practice as they plan reopening efforts. restaurant operations. Click here to view the application and instructions. US Foods Holding Corp.

Front of House 208

Front of House Back of House Online Ordering Kitchen Safety 208

7 Shifts

MAY 15, 2023

When the pandemic forced restaurant shutdowns, Huang turned his uncle's Fresh Meadows restaurant, Peking House, into a fried chicken popup, also called Pecking House, albeit with a spelling variation. I worked in fine dining for so long, I thought my career was always going to be in fine dining, and I'm not saying that I'm completely.

Fine Dining 195

Fine Dining Back of House Front of House Dine-in 195

7 Shifts

SEPTEMBER 20, 2021

Your POS system reduces ordering errors, increases front-of-house and back-of-house efficiency, and helps you control inventory. It's a necessity for building a modern and future-proof restaurant. The first technologies that restaurants often invest in are the cloud-based point of sale (POS) systems and payroll processing.

Technology 370

Technology Front of House Social Media Back of House 370

QSR Automations

APRIL 29, 2024

That’s where ConnectSmart® Host comes in – it’s a game-changing tool that helps restaurants manage their front-of-house operations with ease. On top of that, ConnectSmart® Host enhances the overall dining experience for customers by reducing wait times and ensuring tables turn over quickly.

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Front of House Back of House Social Media Fast Casual 52

Modern Restaurant Management

DECEMBER 16, 2021

Restaurant operators once again find themselves refocusing priorities and altering their plans for 2022. While sales are trending higher, the National Restaurant Association reports three in four operators say recruitment and retention is their toughest challenge. Rely on Technology to Increase Operational Efficiency.

2022 189

2022 Hospitality Loyalty Program Point of Sale 189

7 Shifts

SEPTEMBER 16, 2021

Create Consistency with Your Operations. Switching from a fast-casual concept to fine dining can allow for a nice change of pace. As you operate the restaurant, you'll also need to prepare for different clientele, budgeting, and staffing needs. How to Create Consistency with Your Restaurant Operations.

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Management Management Document Hiring 370

Modern Restaurant Management

JUNE 23, 2022

The front of the house features POS tablets as well as tablets loaded with digital checklists that chronicle everything from opening and closing tasks to basic store hygiene functions. Consumers visit a fast food or quick serve restaurant (QSR) with a goal in mind: secure a tasty meal incredibly quickly. Who makes the magic happen?

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Food Food Safety Front of House Fast Casual 189

Modern Restaurant Management

MARCH 16, 2021

What issues have affected the industry over the last five years in the topics of marketing, design, operations, law, finance, technology and equipment? Tableside ordering via tablets, tableside payment, POS systems designed with mobility and flexibility in mind have dominated the market growing out of the fast casual.

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Fast Casual Front of House Fine Dining Mobile Ordering 156

Modern Restaurant Management

JANUARY 3, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. Unique experiential opportunities will further enhance customer engagement, providing memorable moments beyond just the act of dining. Read the first part, here.

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2024 Loyalty Program Customer Experience Customer Service 132

Lavu

OCTOBER 13, 2023

Finding the table turnover sweet spot is important for restaurant owners and operators because it can help improve profitability. For example, a casual restaurant usually has a higher turnover rate. The table turnover holds significant importance for restaurant owners and operators as it can greatly impact profitability.

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Seating Mobile Ordering Customer Service Cash Management 173

Modern Restaurant Management

DECEMBER 21, 2022

In terms of trends, it is clear that in 2023 technology will continue to shape and enhance the restaurant industry and we will see operators adopting new technologies to create an even more seamless and frictionless experience for guests, while still maintaining unique and engaging dining experiences. For part one, click here.

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2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

MARCH 13, 2020

What are some ways restaurant owners and operators can be safe and welcome guests while maintaining social distance? Rakuten Ready surveyed more than 100 customers to measure how behaviors around dining have, or are anticipated to change around the perceptions and impact of COVID-19 on restaurants, food delivery and order for pickup.

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Front of House Back of House Restaurant Law Food Safety 199

Modern Restaurant Management

OCTOBER 22, 2020

Many have been able to successfully reopen and keep their doors open by quickly innovating and adapting new operating models to serve their customers,” said Justin Norman, Yelp’s vice president of data science. business openings and reopenings, as well as consumer interest trends via search data, page views, reviews and photos.

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Food Supply 2019 Food Truck Back of House 198

7 Shifts

MARCH 31, 2023

We invited 4 restaurant operators to discuss how they put their team first. “Take better care of your staff.” We’ve all heard it. Some of us know that we should - but in between dealing with maintenance issues and hiring new employees, it can be hard enough to take care of yourself, let alone your staff.

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Hiring Front of House Back of House Document 195

Modern Restaurant Management

JUNE 18, 2020

While many restaurants pivoted quickly to off-premises dining only, the model is not a fit for every brand. While many restaurants pivoted quickly to off-premises dining only, the model is not a fit for every brand. If restaurants aren’t ordering as much food to serve in house, suppliers end up with a backlog of perishable goods.

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Supplies Innovation Food Supply Loyalty Program 189

Modern Restaurant Management

DECEMBER 16, 2021

Additionally, as a result of the ongoing labor shortage, we anticipate more automated chatbots to support on-site team members and help streamline their work as well as operators looking for locations with smaller dine-in square footage in favor of adding more drive-thru lanes. Clinton Anderson, CEO, Fourth Enterprises.

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2022 Food Supply Back of House Kitchen Safety 180

Restaurant Clicks

OCTOBER 9, 2021

Whether you want Asian, Italian, or American, and whether you want a fancy, high-end meal or a casual, rowdy meet-up, food in Ann Arbor doesn’t disappoint. Knight’s Steakhouse is a family-friendly, casual dining experience that is accessible to all budgets. All their jams, crackers, and spice mixes are made in-house.

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Fine Dining Front of House Online Ordering Seasonal Menu 148

Black Box Intelligence

SEPTEMBER 16, 2022

The segment with the largest growth was Fine-Dining, followed by Upscale Casual, and then Casual Dining. . Off-Premise Dining May Play A Bigger Role; But Reviews Paint A Complex Picture . Best and worst performing region, segment and cuisine is based on same-store sales growth.

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Fast Casual Point of Sale Front of House Fine Dining 68

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. People have so many options when it comes to dining out so we need to go above and beyond. Here are their responses. To read part one, click here. Lavu CEO Saleem S.

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2021 Mobile Ordering Loyalty Program Kitchen Safety 230

The Restaurant Times

NOVEMBER 16, 2021

From procuring raw materials to delivering food to customers, every little aspect of restaurant operations has taken a hit. In th e Middle East PRIME Report , we did a deep dive into the Middle East F&B industry to understand the major challenges that the restaurant operators have been facing, especially post-COVID-19. .

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Presentation Operations Front of House Fast Casual 52

Open for Business

MAY 19, 2023

The point of a business plan is to show that you’ve done your homework,” says Charles Bililies, owner of Souvla , a fine casual Greek restaurant in San Francisco that has received national acclaim since opening in the spring of 2014. “The Specify whether the restaurant will be fine dining or more casual. Credit: Getty Images 3.

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Fine Dining Front of House Design Document 147

7 Shifts

NOVEMBER 16, 2021

However, servers are not the only ones who contribute to a guest's dining experience. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. A tip out ensures other employees working in the front of the house share in gratuities, such as: Barbacks. Bartenders.

Tip Distribution 195

Tip Distribution FOH Front of House Restaurant Law 195

The Restaurant Times

JANUARY 24, 2022

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. In addition, table ordering systems such as tablets have also streamlined payment processing, while self-service kiosks have increased the convenience of dining out (can increase your sales). .

Customer Experience 105

Customer Experience Ordering Mobile Ordering Front of House 105

Black Box Intelligence

OCTOBER 27, 2022

With the exception of Fine Dining, all restaurant segments experienced negative same-store traffic growth during Q3 2022. Quick Service and Family Dining were the only two segments to experience improvements in their guest count growth rates – revealing that guests may be trading down to less expensive options when choosing to dine out.

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2022 Point of Sale Fast Casual Fine Dining 86

Modern Restaurant Management

FEBRUARY 17, 2020

Low-key activities like this are a natural complement to casual dining and a draw for groups and families. Consumers look for a sparkling clean front of house. They usually can’t see into the kitchen, so if the front of house is a mess they will probably assume the worst about your kitchen.

Customer Experience 198

Customer Experience Front of House Back of House Consumer Goods 198

Ken Burgin

JULY 26, 2022

Add people to the images : use staff or professional models for people images, and have them bring several different outfits so you can have formal, casual and even celebration shots from the same two or three people. Kitchen – Back of House. Front of House. Suddenly a menu of 30 items can create 150 different images.

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Front of House Back of House Customer Service Beverage 78

Black Box Intelligence

SEPTEMBER 21, 2021

Quick-service and fast casual restaurants fall under the limited-service umbrella. Fine dining, upscale, casual family dining and casual dining restaurants fall under this category. Reducing turnover has become mission-critical for most operators. That’s who we serve at Black Box Intelligence.

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Fast Casual BOH Fine Dining FOH 89

EATER

AUGUST 13, 2020

Peaches Hot House’s fried chicken packaged to-go. Today the seatless bar has a few menus strewn across it, the whiteboard reads “takeout and delivery,” and the furniture is stacked to one side of the dining room. But despite of all of this, Peaches Hot House is busier than ever. 15 gallons of cocktails. 180 ramekins of aioli.

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Front of House Back of House Point of Sale Fast Casual 102

Restaurant Clicks

DECEMBER 21, 2021

In the San Joaquin Valley sits the beautiful city of Fresno. This small California town is a great place to visit considering you’re not that far from some of the best national parks in the state. Even if you’re not interested in losing yourself in nature, there are plenty of museums and things to see in Fresno. Order Online.

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Front of House Online Ordering Casual Sports 119

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. We live in a world where diners are inundated with choices. There are more options for eating out than ever before.

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Seating Email Marketing Marketing SEO 221

Restaurant Clicks

DECEMBER 31, 2021

Pizza Moto Defonte’s Sandwich Shop The Longshoreman Mark’s Red Hook Pizza Hoek Pizza The House of Pizza & Calzone Lucali F&F Pizzeria Brothers Pizza. Defonte’s Sandwich Shop is a Stapleton Heights institution owned and operated by two generations of the Defonte family. Best Pizza in Red Hook. Order Online.

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Front of House Online Ordering Mobile Ordering Website Management 103

Restaurant Clicks

DECEMBER 12, 2021

Time Out Market New York Olympia Wine Bar Atrium DUMBO Henry Street Ale House The Binc AlMar 68 Jay Street Bar Superfine Randolph Beer DUMBO Brooklyn Heights Wine Bar & Kitchen Evil Twin Brewing NYC – DUMBO Dumbo Station Gran Electrica Seamore’s Dumbo. And, what better way to get to know an area than by trying out some local bars?

Bar 109

Bar Front of House Back of House Online Ordering 109

Restaurant Clicks

DECEMBER 15, 2021

Lake Terrace Dining Room. Located within the Broadmoor resort, you can find the Lake Terrace Dining Room on the mezzanine level of Broadmoor Main. Along with fantastic food choices, you can take in the gorgeous views of Cheyenne Lake, located right outside the dining room. Best Restaurants in Colorado Springs.

Back of House 112

Back of House Reservations Front of House Website Management 112