Remove Casual Remove Customer Experience Remove Customer Service Remove Fine Dining
article thumbnail

Five Tips for the Best Customer Experience During COVID-19

Modern Restaurant Management

Businesses have been forced to pivot away from on-premises dining to offer on-line ordering and take-out services. While some had well established services already in place, others have had to start from nothing to provide these capabilities. This in turn helps the guest experience become a more pleasant one.

article thumbnail

The Topic Is Tipping

Modern Restaurant Management

Guests are dining out more often than last year and and rewarding great service, with the highest tips at bars and fine dining restaurants, according to hospitality industry data from Lightspeed Commerce Inc. percent) and fine dining restaurants (19.9 percent) than they do in casual restaurants (16.5

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

The Guide to Equitable Restaurant Tip Payout Methods & Systems

7 Shifts

Full-service restaurant, fine dining. Some staff may not hold themselves to a high standard of service. Cafes, breweries, some full service restaurants, casual restaurants. Casual restaurants, fast food, quick service. Fast casual, cafes, breweries, Percentage of sales. Tip pooling.

article thumbnail

The Tech Revolution Reshaping the Restaurant Experience

Modern Restaurant Management

These technologies, often unseen but highly influential, are quietly revolutionizing culinary practices and guest experiences. Whether it's the utilization of AI-driven analytics to elevate menu design or the precision of robotics transforming kitchen operations, a new era in dining is taking shape.

article thumbnail

The Next Era of American Fine Dining Is Here, Care of West Africa

EATER

Diners wait weeks to score a reservation, landing Dept of Culture a leading role among the small but growing class of fine dining West African restaurants across the country. restaurant: Teranga, a counter-service spot which debuted in NYC in 2019. Teranga’s more casual format — and that it took three years to open in the U.S.

article thumbnail

A Guide to Improving the Steps of Fine Dining Service

The Eat Restaurant

Fine dining restaurants are very different from your casual restaurant next door. People walk into these upscale establishments with an expectation to be wowed by the luxurious ambiance, exquisite food, and an unmatchable level of service, which justifies their premium charges.

article thumbnail

How To Enhance Customer Experience With A Table Ordering App

The Restaurant Times

Quick-serve, fine-casual, and fast-food restaurants have taken to restaurant ordering apps faster than full-service restaurants. Today, with indoor capacity and foot traffic still at historically low levels, providing a smooth user experience is crucial to remaining afloat and prospering in business. .