Modern Restaurant Management

FEBRUARY 1, 2022

More than half of restaurant operators said it would be a year or more before businesses conditions return to normal with food, labor, and occupancy costs are expected to remain elevated, and continue to impact restaurant profit margins in 2022, according to the National Restaurant Association's 2022 State of the Restaurant Industry report.

2022 205

2022 2030 Food Supply Recruiting 205

Modern Restaurant Management

MAY 5, 2021

In this edition of MRM Research Roundup, we have news on understanding customer loyalty, beverage insights, restaurant supply loyalty, the influence of discounts, the state of payments and the evolution of gift cards. Satisfaction is immediate and can be established once consumers are conducting business with you. The Value of Trust.

2021 194

2021 Loyalty Program Coupons Fast Casual 194

Modern Restaurant Management

JANUARY 8, 2024

This trend reflects the growing popularity of drive-thru and fast-casual dining, coupled with the demand for digital technologies such as QSR digital signage and QR codes. By injecting a sense of playfulness into their interactions with consumers, brands are creating unforgettable experiences that build lasting relationships.

2024 214

2024 Loyalty Program Cash Management Customer Experience 214

Modern Restaurant Management

DECEMBER 20, 2023

Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands. Customers displayed a pronounced preference for flexibility, seeking the capability to modify loyalty programs in response to evolving consumer trends and demands.

2023 195

2023 Loyalty Program Mobile Ordering Consumer Goods 195

Modern Restaurant Management

DECEMBER 16, 2021

Given the increase in off-premise, we expect to see more drive-thru’s similar in format to Checkers & Rally’s iconic double drive-thru model, which dedicates one lane to traditional consumer drive-thru service and one to e-commerce only, including pre-paid digital orders for pickup and third party-delivery orders.

2022 179

2022 Food Supply Back of House Kitchen Safety 179

Modern Restaurant Management

AUGUST 31, 2020

The terms "organic" and "clean," for example, have a new, heightened relevance with consumers in a post-COVID-19 environment with their hyper-focus on strengthening immune systems and preparing bodies for any potential interaction with the virus. The Organic Food Boom. In 2010 the organic food sector reached $5B.

Food 238

Food Food Supply Franchise Franchising 238

Modern Restaurant Management

MAY 5, 2022

Cryptocurrency has real-world applications in the food industry, with restaurants using it to create new and exciting foods for their customers and find ways to use crypto as payments. Application of Blockchain in the Food Industry. Blockchain technology has been applied to the food industry. Camboflare.

Serving 187

Serving Loyalty Program Food Supply Point of Sale 187

7 Shifts

AUGUST 6, 2021

When successful, they keep a restaurant in the black - but they require time, dedication, and a good bit of math to get right. On a micro level, forecasting helps a restaurant plan for inventory orders and how many employees need to work each shift to make and sell food. For the 2021 game, hungry Americans consumed a record 1.42

Seasonal Menu 370

Seasonal Menu Point of Sale Inventory Food Supply 370

Modern Restaurant Management

DECEMBER 21, 2022

This will manifest itself in several ways, such as informing robotics in the kitchen for food preparation, in addition to kitchen display systems (KDS) as restaurants kitchens seek to improve efficiency and better optimize for enhance prep station capacity management. – Chris Adams, VP of Strategy, Oracle Food and Beverage. "As

2023 167

2023 Loyalty Program Fast Casual Customer Experience 167

Modern Restaurant Management

JULY 27, 2022

. “It is an extremely challenging time for the restaurant industry as restaurateurs grapple with the difficulty of operating within an uncertain post-pandemic sales environment while simultaneously combating historic levels of food inflation, labor shortages and ongoing supply-chain issues. Inflation is currently at 9.1

2022 179

2022 Fast Casual Customer Service Food Safety 179

Modern Restaurant Management

OCTOBER 20, 2021

Commodities are in demand, but supply is short. Vaccine mandates may or may not be a good idea, depending on where restaurants are located. Every segment should tighten its belt as consumers plan to dine out less in the future. Breakfast and casual eateries/coffee shops can be optimistic. Why Drive-Thru Still Matters.

2021 214

2021 Dine-in Customer Service Casual 214

Modern Restaurant Management

SEPTEMBER 17, 2020

The findings include: Consumer spending in restaurants remained well below normal levels in August. In a recent consumer survey, 56 percent of adults said they are aware of a restaurant in their community that permanently closed during the pandemic. Comfort Food. Overall, sales were down 34 percent on average. Superior Service.

2020 188

2020 Food Safety Food Supply Kitchen Safety 188

Modern Restaurant Management

MARCH 8, 2024

Q4 Restaurant Trends Toast released its Q4 2023 Restaurant Trends report that examined catering activity around the holidays, large events, cold-weather food and alcohol preferences, and weekly tipping trends. Caught me on a good day…On average, guests tend to be the stingiest when tipping on Sundays and the most generous on Thursdays.

Catering 99

Catering 2024 2023 Guest Recovery 99

7 Shifts

DECEMBER 17, 2020

Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register.

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

7 Shifts

MARCH 30, 2022

How will you be getting more diners to eat your food this year? Neon signage has been in style for decades for good reason - it just looks cool. If your restaurant is in an area with high foot traffic and a good amount of locals, make a point to promote your list of specials on the door. Old-School Neon-Style Signage.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Modern Restaurant Management

DECEMBER 21, 2022

As brands place emphasis on creating a meaningful guest experience, robotics companies offering tools such as tech-enabled order taking or serving, should stop calling themselves ‘robotics’ as it will likely steer some operators, consumers and investors away. – Tim McLaughlin, Founder & CEO, GoTab. "We

2023 195

2023 Loyalty Program Mobile Ordering Customer Experience 195

Modern Restaurant Management

FEBRUARY 18, 2020

Over the next decade, a generation passionate about health and wellness will demand restaurants be transparent about food from farm to table. Guests will expect to know every aspect of sourcing and meal preparation, which will disrupt traditional back-of-house systems with technology that connects the farm to the food.

Mobile Ordering 214

Mobile Ordering Front of House Fast Casual Customer Service 214

The Rail

DECEMBER 20, 2022

If you aren’t familiar with what AR is, think Pokemon Go , but instead of monsters viewed in the real world via the lens of your phone, it will be your best food items. This eliminates any unmet expectations as the food they see will look demonstrably like the food they ordered in the app. The Supply Chain Will Remain in Chaos.

2023 110

2023 Fast Casual Food Supply Seasonal Menu 110

Modern Restaurant Management

MAY 17, 2021

This edition of MRM Research Roundup features the latest consumer behaviors, local spend, and the best and worst cities in America for BBQ. Food Led Occasions Driving Visits. 67 percent of consumers have visited the On Premise for food led occasions since venues reopened and 22 percent have visited for drink led occasions.

2021 200

2021 Consumer Goods Small Business Fine Dining 200

Modern Restaurant Management

JULY 31, 2020

Anyone who has worked the back of the house at a popular restaurant knows how chaotic the kitchen can feel during a restaurant “rush” hour—knives, spoons, and spatulas being swung around, glassware flying, line cooks and sous chefs furiously plating food and sending it out. A Little History.

Retail 172

Retail Casual Back of House Consumer Goods 172

Modern Restaurant Management

JULY 15, 2020

Pace of recovery for fast casual brands has slowed down considerably, although results continue to be much better than for full-service restaurants. State of the Plate 2020 – top foods across various cities. Disclaimer: The top foods below have seen the fastest growth on the Grubhub platform during the first half of 2020.

2020 192

2020 Mobile Ordering Point of Sale Fast Casual 192

Modern Restaurant Management

MAY 1, 2020

Consumer interest in restaurants dropped by 52 percent from March 10 to April 19. Bars and nightlife businesses were among the hardest hit, with consumer interest down 81 percent. Restaurant Industry Consumer Perspectives. How consumers make dining decisions has changed substantially. Trust in restaurants remains high.

2020 188

2020 Fast Casual Food Safety Guest Recovery 188

Modern Restaurant Management

MARCH 18, 2021

Your menu: Part love letter, part manifesto, instructions for use and a bill of goods, all rolled into one. Your menu: Part love letter, part manifesto, instructions for use and a bill of goods, all rolled into one. Dig into the details of what your food is all about. You can even show diners a whole new way to choose your food.

Back of House 188

Back of House Seasonal Menu Fast Casual Customer Experience 188

Modern Restaurant Management

JULY 20, 2021

Since morning meal visits are habitual, recovery for this daypart will depend on consumers returning to workplaces and schools. The ability for restaurants, particularly full service restaurants, to operate at total capacity, consumer comfort with dining in, and more business and recreational travel will aid recovery at the dinner daypart.

2021 188

2021 Guest Recovery Online Ordering Point of Sale 188

Modern Restaurant Management

AUGUST 17, 2020

This edition of Modern Restaurant Management (MRM) magazine's Research Roundup features consumers' dining desires, the power of personalization and the untapped opportunity in localized marketing. COVID-19 Consumer Dining Trends. Mixed take-out bag. The US and UK also varied on how they wanted to retrieve take-out orders.

2020 195

2020 Loyalty Program Mobile Ordering Fast Casual 195

Modern Restaurant Management

NOVEMBER 2, 2020

Limitations and consumer demand. When asked what they believe consumer demand is for dining out now compared to before the pandemic, only three percent unsurprisingly said demand is the same as it previously was. A vast majority of the U.S. restaurants are operating at less than 100 percent capacity in their dining rooms.

2020 220

2020 Mobile Ordering Hotels Food Safety 220

Modern Restaurant Management

JULY 1, 2021

In this edition of MRM Research Roundup, we feature top foods of 2021, customer satisfaction, the Good Food 100 and shopping sentiments, State of the Plate. And while last year's top food, the wildly popular spicy chicken sandwich, didn't make the list, the Nashville hot chicken sandwich still made the top 10.

2021 149

2021 Loyalty Program Mobile Ordering Consumer Goods 149

Modern Restaurant Management

DECEMBER 28, 2020

Delivery and take-out will continue to be the most popular way consumers will get their restaurant meals in a COVID and post-COVID world. Consumers still demand convenience when it comes to their meals, but they also want variety. The younger generations don’t just want great food, they expect memorable experiences.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JANUARY 15, 2021

This edition of MRM Research Roundup features restaurant industry year-end totals, how restaurant labor is evolving, fast-food brand intimacy and top cities for locavores. The chains’ carry-out, drive-thru, and delivery orders soared throughout the pandemic as consumers looked for relief from preparing most of their meals at home.

2021 164

2021 Fast Casual Fine Dining Point of Sale 164

Modern Restaurant Management

FEBRUARY 10, 2020

Good Food Restaurant Scorecard. Despite skyrocketing demand for plant-based food across the U.S., 42 of the country’s favorite fast food and restaurant chains still don’t offer a plant-based entrée, according to a report released today by The Good Food Institute (GFI). Healthier Hospitals.

Hospitality 179

Hospitality Food Consumer Goods Point of Sale 179

Modern Restaurant Management

JANUARY 31, 2020

percent from the previous year, led by underperformance in restaurant, food and nightlight categories, as well as brick-and-mortar shops. The report measures local economic strength through business survival and consumer interest. ?According A Tough Year for Retail, Food, and Auto Businesses. points), food trucks (up 3.5

2020 189

2020 Loyalty Program Point of Sale 2019 189

Modern Restaurant Management

DECEMBER 21, 2020

In order to survive the downturn brought on by this pandemic, operators have had to quickly adapt to evolving consumer behavior by offering contactless pickup and delivery as well as digital ordering and payment options. We’ve seen consumer behavior transform faster than ever before during the pandemic.

2020 195

2020 Kitchen Safety Food Safety Loyalty Program 195

Goliath Consulting

JUNE 3, 2020

But much has changed since you’ve last had dine-in guests; consumer spending behavior and eating habits have been reset. First, we know that consumers will continue to regard safety and sanitation in high importance, possibly going towards 2021 (1). by Bora Kang. You’ve re-opened your restaurant, congratulations!

Guest Recovery 107

Guest Recovery Social Media Food Safety Consumer Goods 107

Modern Restaurant Management

DECEMBER 31, 2019

They touched on topics such as delivery, ghost (dark) kitchens, automation, plant-based menu items, food waste, sustainability, staffing and retention and more. The economic model makes more sense than traditional brick and mortar so many food businesses are moving in this direction. FAT Brands Chairman and CEO Andy Wiederhorn.

2020 137

2020 Kitchen Safety Consumer Goods Point of Sale 137

Modern Restaurant Management

DECEMBER 16, 2019

The best performing segments during November were those whose sales are the most negatively affected by Thanksgiving: fast casual, upscale casual and casual dining. Unfortunately, with consumers making more purchases from home, a trend that shows no signs of lessening, eating out is likely to be limited.”

2019 125

2019 Compost Mobile Ordering Point of Sale 125

Future Food

MAY 10, 2022

At Future Food, we often choose to write content that provides our readers with a solution to their food and hospitality problems, or an industry forecast to assist with future planning, however today’s contribution comes purely as an observation of the industry from a consultant, who lives and breathes it on a daily basis.

Hospitality 78

Hospitality Food Supply Customer Service Customer Experience 78

Modern Restaurant Management

JULY 30, 2021

The partnership aligns Clean Juice’s core values of healthy, clean living with a focus on raising the nutritional and educational value of organic food and beverage choices available to consumers across the nation. There aren’t a lot of products that are transparent about what is in your food.”

Franchise 201

Franchise Franchising Fast Casual Point of Sale 201