Modern Restaurant Management

JANUARY 8, 2024

Modern Restaurant Management (MRM) magazine asked restaurant industry experts for their views on what trends and challenges owners and operators can expect to see in 2024. This capability can prove invaluable for refining pricing strategies, optimising ingredient and waste management, and planning forthcoming shifts, among other benefits.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Mad Mobile

FEBRUARY 13, 2024

Sometime after closing for the night, pouring over customer complaints on Yelp, you realize something crucial: you forgot to train your staff. Today, we share some best practices and tips for training your staff to use an iPad POS ordering system like CAKE’s tableside solution. It’s a vital part of keeping your business thriving.

POS 40

POS Training Management Management 40

Modern Restaurant Management

NOVEMBER 9, 2023

For small businesses or startups with limited capital, this significant expenditure can strain cash flow and hinder growth opportunities. By opting for a leasing arrangement, businesses can conserve capital by spreading the cost of the ice machine over manageable monthly payments.

Equipment 197

Equipment Cash Management Small Business Technology 197

Modern Restaurant Management

DECEMBER 21, 2023

Additionally, they can train employees on proper cleaning, frequency intervals and safety procedures. Manage Access to Keys : Only distribute exterior-door keys to employees who must have access. Secure Your Cash On-Hand : To reduce the risk of robberies, keeping cash in registers to a minimum is a best practice.

2024 189

2024 Kitchen Safety Cash Management Insurance 189

The Restaurant Times

NOVEMBER 15, 2021

You work hard to train your bar staff, keep your customers happy, maintain positive distributor relationships, stay on top of your bar’s sales and inventory data, keep your establishment clean, bring in business, and reinforce the big picture of your bar, whether you’re a bar manager, beverage director, or general manager. .

Training 52

Training Bar Dietary Restrictions Point of Sale 52

Modern Restaurant Management

SEPTEMBER 1, 2023

Inefficient restaurant inventory management practices, improper storage, gaps in inventory logs, theft, and waste can cause even the most successful kitchens to struggle or fail. Below are the top seven inventory management mistakes restaurants are making, and how to correct them. Always date and label everything.

Inventory 180

Inventory Management Management Cash Management 180

Modern Restaurant Management

FEBRUARY 20, 2024

Plus, it makes it easier to onboard and train new employees. When your POS system makes it easier to manage reservations, seating layouts, and table assignments effectively, it can also optimize table turnover and reduce wait times. “They can’t retain employees to the same level.” Less administrative hassle.

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Technology Cash Management Customer Experience POS 123

Modern Restaurant Management

JANUARY 30, 2024

Typical restaurant KPIs involve monitoring costs around food, labor and supplies, pricing adjustments, table turnover rates during peak periods, customer wait times, promotion effectiveness, brand sentiment on review sites, and training completion rates. Define the one or two KPIs most critical for your top growth goals.

Leadership 203

Leadership Small Business Cash Management Customer Experience 203

Culinary Cues

DECEMBER 30, 2019

The following provides some “food for thought”, maybe even a “look in the mirror” checklist for those who are drifting away from those initial goals. [] THINKING THEY CAN MANAGE THROUGH OTHERS. Every restaurant must constantly invest in training. [] PUTTING ALL OF YOUR EGGS IN THE CHEFS BASKET.

Cash Management 269

Cash Management Point of Sale Leadership Website Management 269

Culinary Cues

DECEMBER 17, 2020

A reduction in restaurant business leads to crop waste, unplanted land, and serious cash flow problems for farmers. Without extended PPP benefits, bank loan deferrals, help for landlords, and business recovery training for small restaurants – this system will crumble. PLAN BETTER – TRAIN HARDER. Harvest America Ventures, LLC.

Uniforms 471

Uniforms Cash Management Brewery Consumer Goods 471

Modern Restaurant Management

NOVEMBER 9, 2021

To recruit new talent and alleviate strains on current staff, restaurant managers are looking for new ways to streamline their operations and enhance the employee experience. A mobile employee experience has now become table stakes in seamlessly recruiting, onboarding, training and managing staff.

Cash Management 212

Cash Management Employee Relations Recruiting Healthcare 212

7 Shifts

MARCH 11, 2020

You won’t have cash coming in until you open your doors, so you’ll have to depend on your life savings, investments, and loans to get you through your first few weeks or months of business. If your space is worth $1 million, for example, you’ll need $100,000 in cash to lock in the space. You’ll need roughly 10% down on your space.

License 354

License Cash Management Inventory Food Supply 354

Lavu

OCTOBER 13, 2023

Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. Use technology, such as a restaurant management software, to track who chose to reserve a table, and manage waitlists effectively.

Seating 173

Seating Mobile Ordering Customer Service Cash Management 173

7 Shifts

JANUARY 23, 2020

This advice were submitted by owners and managers of restaurants of all sizes, concepts, and locations in the forthcoming 7shifts Restaurant Labor Management Study in 2020 ( subscribe to get your copy when it’s published!). Training before opening. Manager, Mercato Italiano. Dawn Tyndall, Clean Juice. Jake, Mojo Burrito.

2020 335

2020 Hiring Cash Management Education 335

Culinary Cues

AUGUST 28, 2020

Work at it, train for it, stand behind it, and make a difference. As owners, managers, and chefs – regardless of the hours that you invested in the job in the past, this is not the time to back off – this is the time to be even more present. INVEST IN TRAINING. This is not the time to cut back on training. BE PRESENT.

Social Media 438

Social Media Communication Loyalty Program Training 438

Culinary Cues

JULY 14, 2023

If you are making a cash deposit – take an extra few seconds to make sure the bills are facing in the same direction, and not bent, properly counted, and double checked for accuracy. Then go about finding out how to be a world-class dishwasher, breakfast cook, prep cook, grill person cooking hot dogs, server, bartender, chef, or manager.

Cash Management 304

Cash Management Uniforms Food Supply Café 304

Culinary Cues

AUGUST 7, 2021

STATE OF MIND: Many are approaching this challenge as a roadblock to success, something that is preventing restaurants from finally getting their groove back and watching cash flow exceed the cost of doing business. True – this will not help restaurants today, but we need to get beyond crisis management and start to think long term.

Social Media 474

Social Media Cash Management Blog Equipment 474

7 Shifts

NOVEMBER 12, 2020

In order for new hires to perform well and stay happy in their roles, hiring managers need to pay more attention to the restaurant onboarding process. It usually involves an orientation, paperwork collection, and training. Restaurant technology training, including how to request shifts and what to do during opening and closing shifts.

FOH 307

FOH BOH Food Safety Customer Service 307

Culinary Cues

MAY 15, 2021

To attract and retain quality staff you must train well, treat them with respect, pay them a respectable wage, offer reasonable benefits, and provide them with the tools to be successful. When menus are well researched and managed then a restaurant stands a chance of success. PLAN BETTER – TRAIN HARDER. CAFÉ Talks Podcast.

Customer Experience 392

Customer Experience Cash Management Customer Service Front of House 392

7 Shifts

JUNE 29, 2022

Proper Team and Labor Management Tools. For easy visibility into team management documents, some franchisors choose to specify which team management and scheduling software must be used by the restaurant. Recommended Reading: How To Manage Teams Across Multiple Restaurant Locations.

Franchise 370

Franchise Franchising Restaurant Law Document 370

7 Shifts

APRIL 23, 2021

The past year has turned servers into expert delivery packers, challenge chefs' creativity, and flipped the role of a restaurant manager on its head. When they put up a job ad, they don't think about it that way,” says Jack Hott, Senior Product Manager at Poached, a job board built for the restaurant industry.

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Hiring Front of House Back of House Food Safety 370

Modern Restaurant Management

NOVEMBER 24, 2020

Restaurant owners are being forced to find a way to make it through winter with vastly reduced revenue, and many operators are scrambling to reallocate budgets and manage staffing to survive COVID-19. Managing cash flow can be difficult for seasonal businesses. Does your dining room layout need a social distance inspired layout?

Cash Management 230

Cash Management Social Media Seasonal Menu SEO 230

Culinary Cues

OCTOBER 23, 2019

Now, think about this – when did we become so attached to technology that a bartender couldn’t work out of a cash drawer, or simply have me sign a bill to my room knowing that it could be charged to my account at a later date? When I asked for a drink, the bartender told me that she couldn’t serve me because the computer system was down.

Hospitality 208

Hospitality Employee Relations Cash Management Training 208

Modern Restaurant Management

SEPTEMBER 29, 2022

Having trained staff to handle customer complaints is essential. These tips for managing aggressive customers can take you from the beginning of a conflict to a peaceful and amicable resolution. Remember, humility is an investment in customer management because they deserve extra personal attention. Be civil no matter what.

Cash Management 197

Cash Management Customer Service Food Safety Restaurant Law 197

7 Shifts

MAY 25, 2020

If you’re using a task management app like 7tasks , ensure that each task is assigned to a specific person to enforce accountability—and have your managers check the task list progress throughout the shift. First, try to take payment in advance so that customers and your staff do not need to handle cash or a credit/debit machine.

FOH 338

FOH BOH Kitchen Safety Cash Management 338

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. Training new employees and helping them to perform their jobs successfully is a top priority now. Contact us to learn more.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Food Supply 148

Lavu

SEPTEMBER 29, 2023

Additionally, some businesses have partnered with job training programs and schools to attract a new generation of workers to the industry. Investing in employee development and training programs is another way to attract and retain top talent. Cross train your new restaurant staff to keep up with the restaurant worker shortage.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Modern Restaurant Management

OCTOBER 19, 2023

But it’s not just newbies to franchising – or restaurant franchises themselves, for that matter – that need to stay on top of the management intricacies that characterize the business. It should be updated regularly, and that can be time-consuming, especially for growing concepts.

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Insurance Franchise Franchising Document 100

Modern Restaurant Management

SEPTEMBER 14, 2022

However, trained chefs don’t need to worry about losing their jobs to a restaurant AI yet, but we cannot dismiss this scenario entirely either. AI can assist restaurants in optimizing how they manage and operate menus to increase margins. But they have tons of cash to burn on such gimmicks, right?

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

ChefMod

MAY 13, 2024

AP automation solutions specifically designed for hospitality help restaurant owners optimize their purchasing process, recipe management, inventory, analytics, GL mapping, and visibility into expenses across all suppliers. Accounts Payable (AP) Automation simplifies and streamlines the management of your company’s outgoing expenses.

Cash Management 40

Cash Management Inventory Audits Management 40

Crunchtime

FEBRUARY 7, 2024

Historically, operators have relied on paper checklists and field management teams to roll out and enforce their standard restaurant operating procedures and as part of their retail operations management. Standard restaurant operating procedures help staff and leadership do their jobs better and ultimately, make customers happier.

Operations 78

Operations Audits Cash Management Food Safety 78

Modern Restaurant Management

AUGUST 10, 2022

Delivering five-star customer service is perhaps the most important thing restaurants can do to make higher prices more palatable for cash-strapped guests. Such technologies can also help restaurant staff better manage and track tables, at a moment when half of those workers say they want tools that would make their jobs easier.

Customer Experience 188

Customer Experience Online Ordering Customer Service Mobile Ordering 188

Culinary Cues

APRIL 1, 2020

As we return to some level of prosperity, once people are back at work and businesses turn in the right direction – it will be restaurants that allow families to manage their busy lifestyle. PLAN BETTER – TRAIN HARDER. THE RESTAURANT BUSINESS IS ESSENTIAL TO THE AMERICAN LIFESTYLE. Setting the Table, by: Danny Meyer. Now is the time!

Waste 503

Waste Cash Management Entertainment Take-out 503

7 Shifts

SEPTEMBER 19, 2022

What about managers? Track and manage employee workload. What about managers? Managers fared a bit better than hourly employees—with a turnover rate of 28%. Among the over 25 sets, manager recognition (or lack thereof) was one of the top three reasons they left restaurant jobs. Back-of-House and Front-of-House.

Front of House 195

Front of House Back of House Cash Management Customer Experience 195

Clover - Restaurants

APRIL 23, 2024

For instance, depending on how successful the restaurant has been, you’ll inherit a customer base, trained staff, and the equipment and space you need to hit the ground running. An existing restaurant also has an established cash flow, as well as a system in place for managing inventory, staffing, and running the kitchen.

Point of Sale 52

Point of Sale Cash Management Franchise Franchising 52

Sling

SEPTEMBER 13, 2022

Effective retail management requires a vast array of skills. In a broad sense, those skills boil down to managing your time, managing your staff, managing their training, and managing change. Retail management 101 Master these skills one at a time. Retail management 101. Let’s dive in!

Retail 144

Retail Management Management Point of Sale 144

Restaurant365

DECEMBER 11, 2020

As 2021 begins, there are many restaurant management best practices that can be applied to strengthen your business, in the short and long term. Manage cash flow by creating a cash flow forecast. Your total cash flow is your cash inflows (for restaurant. over a certain period of time.

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2021 Cash Management Management Management 136