7 Shifts

MARCH 10, 2021

A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. This process includes focusing on your daily finances , such as cash flow, payroll, and inventory. Effective marketing brings your restaurant to the attention of new and existing customers.

Management 370

Management Management Small Business Email Marketing 370

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

7 Shifts

JANUARY 26, 2021

Ordering online, paying with mobile phones, scanning QR codes for a menu, and a ton of takeout, are just a part of dining out now. With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle. For fast-casual and quick-service restaurants—no more lines.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. High-end restaurants that tend to have a pricier menu should look to add more affordable items. That does not mean you have to alienate your current customer base.

Social Media 215

Social Media Food Safety Cash Management Kitchen Safety 215

Culinary Cues

AUGUST 28, 2020

When I see a restaurant with a lackluster website or a Facebook page of sporadic posts with lengthy gaps in activity then I sense that the business has lost its energy. Remember all of those exciting things that you did to draw customers in when business was great? Invest the time – this is very critical. CREATING A BUZZ. BE PRESENT.

Social Media 438

Social Media Communication Loyalty Program Training 438

Modern Restaurant Management

JUNE 5, 2020

This can be done by making interactive menus available online or in an app. In fact, 77 percent of restaurant goers check a restaurant’s menu online before visiting or ordering anyway, which reinforces the need to have menus readily available. Contactless Payments. Contactless Receipts.

Fast Casual 208

Fast Casual Online Ordering Cash Management Mobile Ordering 208

Restaurant365

MAY 7, 2020

Check for state requirements on your governor’s or state health department’s website. Adhere to protocols addressing the protection of both customers and employees. Since your customers and your employees will interact, all protocols are critical for minimizing the risk of transmission. Managing Food Pick Up and Delivery.

Food Safety 142

Food Safety Cash Management Point of Sale Social Media 142

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? Do you have the extra services customers might want? Extra Services.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Restaurant Engine

JANUARY 26, 2022

Pay attention to all of your costs when looking at food service financing solutions. For your food service business, the bottom line represents success, and it represents the continuation of your business. For your food service business, the bottom line represents success, and it represents the continuation of your business.

Cash Management 59

Cash Management Food Website Management Inventory 59

Deliverect

MARCH 17, 2020

One way to still serve your customers is through delivery or takeaway - two options that are supported by most, if not all local governments of the countries and areas in lockdown. You get an onboarding session to guide you through the software and the platform (a free photoshoot for your menu is included).

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

Modern Restaurant Management

MARCH 16, 2021

Most of our customers don’t start out wanting to take on a full restaurant POS upgrade. Multi-channel, Responsive Customer Support. On-the-Fly Menu Management. But while view-only PDFs are safer than traditional print menus, the ordering is pretty much unchanged. Multi-channel, Responsive Customer Support.

POS 110

POS Mobile Ordering Online Ordering Cash Management 110

Apicbase

FEBRUARY 29, 2024

Most operators raised their menu prices in 2023, but fewer expect to do so in 2024. It is estimated that the US food service sector wasted 13 million tons of food in 2022, up from 9.15 71% of restaurant customers prefer to order food delivery directly from the restaurant rather than using third-party apps. billion by 2030.

2024 52

2024 Operations 2023 Loyalty Program 52

Cheetah

SEPTEMBER 29, 2020

More than a POS system, Upserve is a full-fledged restaurant management software with the promise to streamline your entire operation into a simple, integral and unified interface. It has features like a built-in CRM system, a workforce schedule interface, a menu manager and even a marketing ROI analyzer.

POS 78

POS Loyalty Program Mobile Ordering Cash Management 78

ChowNow

MARCH 10, 2021

They can take unlimited, commission-free orders for in-store pickup, curbside, delivery, and contactless dine-in through their websites and ChowNow-built mobile ordering apps. . We also help restaurants grow their customer base in two important ways. ChowNow builds restaurants their very own online ordering systems.

Online Ordering 78

Online Ordering Email Marketing Loyalty Program Website Management 78

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 180

2020 Online Ordering Fast Casual Point of Sale 180

Restaurant365

MAY 25, 2022

According to the National Restaurant Association’s 2022 State of the Restaurant Industry, below is the percentage breakdown of adult (age 18+) consumers who say they would be likely to use the following options if they were offered by a restaurant in their area they patronize: Order and pay for food or beverages using a restaurant website: 74%.

Technology 78

Technology Mobile Ordering Social Media Online Ordering 78

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. MRM Restaurant Survival Guide Updates.

Online Ordering 212

Online Ordering Back of House Customer Service Small Business 212

Lavu

DECEMBER 12, 2022

A POS system is used to process transactions, store data about transactions, and provide many other features that help a business owner manage the operations and sales at their store. Take Orders Does your business need a quick way to record customer orders with little effort? iPad POS systems can run on just an iPad.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

Harbor Touch

NOVEMBER 21, 2022

Select an area with high foot traffic and plenty of potential customers. Make sure you have bartenders and servers who are knowledgeable about the different types of alcohol you will be serving and familiar with proper customer service. Additionally, offer special promotions or discounts to attract customers. Summing Up.

Bar 78

Bar License Restaurant Law POS 78

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Sign up here.

Food Safety 234

Food Safety Kitchen Safety Small Business Employee Relations 234

The Restaurant Times

SEPTEMBER 1, 2021

Harnessing the POS software, restaurateurs have enhanced their restaurant management systems to stay pro-active in the competition. . One of the most important reasons you will deploy a POS system in your restaurant is for efficient management of labor and food costs. 8 Ways POS Software Remodels The Restaurant Management System.

POS 52

POS Management Management Cash Management 52

Restaurant Clicks

FEBRUARY 17, 2020

While there are many that offer great features, some are better equipped for different service styles, restaurant sizes, budgets, and so on. . POS systems essentially function as cash registers , but with better technology and tracking. Inventory management. Menu management. Reputation management.

POS 78

POS 2020 Point of Sale Loyalty Program 78

The Rail

MAY 1, 2023

Ghost Restaurants and Their Increasing Popularity Ghost restaurants (or “ghost kitchens”) are businesses that render services by cooking food for orders placed online or over the phone and delivering the food to the customer but without any dine-in options. It places telecommunications at the center of the establishment.

Cash Management 59

Cash Management Mobile Ordering Online Ordering Customer Service 59

Next Restaurants

MAY 26, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. High-end restaurants that tend to have a pricier menu should look to add more affordable “fast” food to their offerings. That does not mean you have to alienate your current customer base.

Webinar 89

Webinar Social Media Food Safety Cash Management 89

EATER

NOVEMBER 1, 2022

As QR codes, app-based service, and robotic servers become more and more common, that makes the job tougher for the humans working alongside them This story was originally published on Civil Eats. Diners would sit down and immediately download an app to browse the menu, place their order, and pay with a credit card, all on their phones.

Mobile Ordering 116

Mobile Ordering Customer Service Food Order Online Ordering 116

Restaurant365

OCTOBER 8, 2021

This kind of restaurant serves customers solely through online orders and delivery. These “prebuilt” ghost kitchen solutions allow you to rent space and start selling your menu items very quickly, streamlining the process of opening a concept. Leverage Consumer Demand for Takeout and Delivery. Test New Brands and Concepts.

Front of House 78

Front of House Back of House Website Management Delivery 78

Restaurant Engine

OCTOBER 5, 2022

In the last several years, many restaurants have adopted new technology to meet the needs of their evolving customers. Giving your customers the ability to order their food online is a technological imperative today. While online ordering was popular before Covid hit the scene, your customers are ordering online now more than ever.

Innovation 59

Innovation Technology Online Ordering Point of Sale 59

Restaurant365

APRIL 16, 2021

With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total).

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

BNG Point of Sale

AUGUST 25, 2020

What a company lists on their website may not always be accurate, with hidden costs in today’s world of advanced POS systems, it is even more complicated. This hardware cost typically included is a credit card reader, receipt printer, a portable tablet with a stand, and a cash drawer. Added services we include are: Mobile ordering.

POS 88

POS Cash Management Mobile Ordering Online Ordering 88

Restaurant365

MARCH 30, 2020

You want to take care of your team and keep your customers happy, but you also need to make sure you can return to post-COVID19 times with momentum on your side. Well-executed delivery may actually help you gain loyal, long-term customers, who remember how you treated them during a challenging time. Completing staff training.

Delivery 78

Delivery Operations Insurance Cash Management 78

The Rail

JUNE 19, 2023

One strategy that can be particularly impactful is to build a customer-centric brand. By making the consumer the key point of focus, your restaurant can not only survive but thrive in an industry where customer satisfaction and loyalty are keys to longevity. A truly customer-centric restaurant brand reflects this.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59

The Restaurant Times

JULY 25, 2021

This article aims to show how UK restaurateurs managed to increase restaurant sales in the new ‘touchless’ world and discuss some of their best practices. . With normal services making a comeback, restaurateurs must be thinking – finally the time is here to increase restaurant sales and make up for lost revenues.

Online Ordering 52

Online Ordering Catering Social Media Customer Service 52

The Restaurant Times

NOVEMBER 17, 2022

When it comes to restaurants, especially, guests search for locations that offer unique food, a comfortable ambiance, and only the best customer service. Additionally , 20% of customers who shop at pop-ups decide to do so to share experiences. . What will you be offering that is new and attractive to customers? .

Marketing 52

Marketing 2023 Email Marketing Social Media 52

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Real-time, easy-to-change readings of stock, pricing and customers and employee statistics improve sales performance. Customer-facing display screen. Cash register/drawer. Touchscreen terminal.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Cheetah

OCTOBER 3, 2020

No tipping policy: by not accepting gratuity and instead raising the price of menu items, restaurant owners are able to pay employees a living wage and provide them with benefits. A noble gesture at times when service workers have practically no job security. Be transparent with your customers and thank them for their support.

Inventory 78

Inventory Insurance Cash Management Point of Sale 78

The Food Corridor

MAY 7, 2020

Whatever you decide to do, the first step is to activate communication channels with your customers to let them know what’s going on. Create a Streamlined Delivery Menu. Your delivery menu needs to be focused and full of favorites. Offer high margin dishes that your most loyal customers love. Delivery Logistics.

Delivery 98

Delivery Food Online Ordering Email Marketing 98

24/7 Waiter

DECEMBER 1, 2023

Bring previous visitors back again, get new customers, and watch profits increase. Some of these goals might be: Increasing brand awareness Boosting sales Promoting certain menu items Getting more traffic during slow times Informing people of an upcoming event Anything you can think of can be promoted. Who is your ideal customer?

Marketing 36

Marketing Catering Online Ordering Customer Service 36