Modern Restaurant Management

FEBRUARY 4, 2022

This instability will push operators to trim costs by shortening menus and investing in labor-saving technology to free up cash for wage increases. A short menu can slim down the food costs through streamlined inventory management, as well as reduced food waste. Health-Conscious Food Will Dominate Menus. Delivery Options.

2022 215

2022 Customer Service Online Ordering Website Management 215

Modern Restaurant Management

APRIL 5, 2022

The reasons for the accelerated growth of this idea, the contribution of POS to these kitchens, the display systems to make the operations easier, and the automated operations used in the inventory as well in the kitchen for easy food management- are some of the ideas that will be discussed in the following paragraphs.

Online Ordering 179

Online Ordering Point of Sale Website Management Inventory 179

7 Shifts

MARCH 10, 2021

A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. This process includes focusing on your daily finances , such as cash flow, payroll, and inventory. Effective marketing brings your restaurant to the attention of new and existing customers.

Management 370

Management Management Small Business Email Marketing 370

Modern Restaurant Management

MARCH 14, 2023

This surge of revenue and demand for food related services – mostly paid for through digital, contactless transactions – could potentially attract cybercriminals to commit acts of fraud all the more. Duplicate or unfamiliar transactions can easily slip through the cracks without a software that provides anomaly detection services.

Technology 169

Technology Cash Management Employee Relations Sustainability 169

Lavu

SEPTEMBER 29, 2023

According to the Bureau of Labor Statistics July 2023 Job Openings and Labor Turnover Summary , the number of job openings in the food services and drinking places industry was 1.9 This means that there were 600,000 more job openings than hires in the food services and drinking places industry in July 2023.

Loyalty Program 166

Loyalty Program Front of House Mobile Ordering Customer Service 166

Bingage

APRIL 16, 2024

Earning customer loyalty takes time and effort! but the first and most important step is to choose the best loyalty program which can help to gain customer loyalty, engagement, retention and of course revenue generation. Tier-based loyalty program: Enables VIP Tiers and sends exclusive perks to customers on achieving milestones.

Loyalty Program 57

Loyalty Program 2024 Email Marketing Coupons 57

Restaurant Engine

JUNE 22, 2022

A POS is really worth it because it lets your customers take ownership of their payment options. Because you are a customer facing business, and you want to provide the best overall customer experience to your diners, a POS system is a vital tool in your operational and marketing arsenals. First, let’s define the POS system.

POS 111

POS Point of Sale Mobile Ordering Cash Management 111

7 Shifts

JANUARY 26, 2021

With mobile ordering, there are no menus to pass out and back around, no germed-up credit cards to swipe, and no cash to handle. For fast-casual and quick-service restaurants—no more lines. If you’re not sure what your customers are looking for, don’t be afraid to take to social media and ask them.

2021 370

2021 Front of House Social Media Back of House 370

Modern Restaurant Management

JUNE 9, 2022

Understand customer cravings and business needs through data. Consider tapping into the treasure trove of customer information your POS platform contains. For instance, use spend and non-spend data to gain deeper insight into what guests value so you can focus efforts on driving repeat visits with customized loyalty offerings.

Front of House 176

Front of House Point of Sale POS Cash Management 176

Get Beyond

JANUARY 4, 2024

What’s more, consider sharing some or all of your mission with customers. Regarding strategy, the messaging can help current and future customers get to know you better and help you stand out. But, with the new year beginning, now is a great time for a refresher on customer service. Here’s why.

2024 52

2024 Small Business Cash Management Email Marketing 52

7 Shifts

NOVEMBER 9, 2022

As a restaurant owner, you know how difficult it is to win a customer's attention and make them keep coming back to your restaurant. Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Indoor Media

JULY 29, 2020

Groupon is a website that allows businesses to promote coupons through their website and email list. So whether you’re a small auto repair shop or a national auto dealership, Groupon can connect you with their customer base of 41.8 Groupon’s coupon advertising platform is easy to set up and manage. Acquire new customers!

Coupons 154

Coupons Advertising Website Management Small Business 154

Modern Restaurant Management

JUNE 19, 2020

Those pivots are also reflected in the digital world, in which websites that previously offered little more than a business’s name, address and phone number now have much higher consumer requirements. In 2020, too many restaurant websites are still little more than digital brochures.

Website Management 163

Website Management Loyalty Program Front of House Point of Sale 163

Modern Restaurant Management

MAY 21, 2020

The news may raise concerns for both customers and operators alike because it’s no secret just how contagious COVID-19 can be in public places. With less inventory and even fewer customers coming in, we recommend that you widen your margins and revamp your offerings. Offer Safe and Contact-Free Services.

Social Media 185

Social Media Food Safety Cash Management Kitchen Safety 185

Restaurant Engine

JANUARY 26, 2022

Pay attention to all of your costs when looking at food service financing solutions. For your food service business, the bottom line represents success, and it represents the continuation of your business. For your food service business, the bottom line represents success, and it represents the continuation of your business.

Cash Management 59

Cash Management Food Website Management Inventory 59

Modern Restaurant Management

JUNE 5, 2020

Ordering could be as simple as having a widget on your website that collects orders, to something more complex such as developing an app for your restaurant, or integrating a third-party app vendor or SMS technology into your process. It’s a unique time and space to own or manage a food service business.

Fast Casual 171

Fast Casual Online Ordering Cash Management Mobile Ordering 171

Culinary Cues

AUGUST 28, 2020

When I see a restaurant with a lackluster website or a Facebook page of sporadic posts with lengthy gaps in activity then I sense that the business has lost its energy. Remember all of those exciting things that you did to draw customers in when business was great? Invest the time – this is very critical. CREATING A BUZZ. BE PRESENT.

Social Media 436

Social Media Loyalty Program Communication Training 436

Restaurant Engine

DECEMBER 9, 2020

Some of your customers have even asked about catering options. The most important thing to consider is whether or not you have the resources to manage the added work. Things to think about include: Who will manage the catering operations? Do you have the extra services customers might want? Extra Services.

Catering 113

Catering Website Management Seasonal Menu Food Supply 113

Deliverect

MARCH 17, 2020

One way to still serve your customers is through delivery or takeaway - two options that are supported by most, if not all local governments of the countries and areas in lockdown. This solution pushes your delivery orders to your point-of-sale system, so you can easily manage your online sales channels. Offer delivery and/or takeaway.

Online Ordering 146

Online Ordering Merchandise Food Website Management 146

Indoor Media

JULY 8, 2021

If a customer sees an ad that suggests your business has a special “half-off all food during happy hour” deal, and then they come to your restaurant and find that the deal only applies to french fries…they’re not going to be too happy, and they probably won’t come back to your business. Truth in advertising is of crucial importance.

Advertising 148

Advertising Social Media Consumer Goods Cash Management 148

Modern Restaurant Management

MARCH 16, 2021

Most of our customers don’t start out wanting to take on a full restaurant POS upgrade. Multi-channel, Responsive Customer Support. On-the-Fly Menu Management. Guests still need to speak directly with a server to place an order, and payment still takes place via cash, card and printed receipts.

POS 106

POS Mobile Ordering Cash Management Online Ordering 106

Modern Restaurant Management

MARCH 16, 2020

Due to the Covid-19 outbreak effect on the restaurant industry, Modern Restaurant Management (MRM) magazine is compiling a list of resources available for restaurant owners, operators and managers. To be added to this guide, reach out to Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com. Sign up here.

Food Safety 233

Food Safety Kitchen Safety Small Business Employee Relations 233

Lavu

DECEMBER 12, 2022

A POS system is used to process transactions, store data about transactions, and provide many other features that help a business owner manage the operations and sales at their store. Take Orders Does your business need a quick way to record customer orders with little effort? iPad POS systems can run on just an iPad.

POS 60

POS Point of Sale Mobile Ordering Cash Management 60

The Restaurant Times

SEPTEMBER 1, 2021

Harnessing the POS software, restaurateurs have enhanced their restaurant management systems to stay pro-active in the competition. . One of the most important reasons you will deploy a POS system in your restaurant is for efficient management of labor and food costs. 8 Ways POS Software Remodels The Restaurant Management System.

POS 52

POS Management Management Cash Management 52

Modern Restaurant Management

APRIL 14, 2020

To add resources to these guides, reach out to Modern Restaurant Management (MRM) magazine Executive Editor Barbara Castiglia at bcastiglia@modernrestaurantmanagement.com with news. This new site is a one-stop hub of critical information for restaurants, employees, customers and industry partners. MRM Restaurant Survival Guide Updates.

Online Ordering 202

Online Ordering Back of House Customer Service Small Business 202

Ken Burgin

JULY 9, 2022

It also flows through to the quality of service and care of customers. Short points about your commitment to honesty and hard work, plus care and respect for customers and for the staff. Approachable management: someone in authority who staff can talk to if they notice things aren’t right.

Point of Sale 60

Point of Sale Cash Management Website Management Audits 60

Modern Restaurant Management

MARCH 31, 2020

Leading restaurants are teaming up with tech brands in order to offer their customers a better service, but many remain unaware of retail’s unique security challenges. A few months back, several Tim Hortons locations were forced to shut down after a computer virus infected cash registers at more than 1000 stores.

Website Management 168

Website Management Retail Small Business Online Ordering 168

BNG Point of Sale

SEPTEMBER 8, 2021

POS System Vs Cash Register: What’s The Difference? . A cash register, at its most basic level, is designed to record the transactions of sales that occur in a store.-for POS System Vs Cash Register . POS stands for point of sale, and it is a sale software suite that manages money, inventory, and business transactions.

POS 52

POS Cash Management Point of Sale Loyalty Program 52

Harbor Touch

NOVEMBER 21, 2022

Select an area with high foot traffic and plenty of potential customers. Make sure you have bartenders and servers who are knowledgeable about the different types of alcohol you will be serving and familiar with proper customer service. Additionally, offer special promotions or discounts to attract customers.

Bar 78

Bar License Restaurant Law POS 78

Ken Burgin

AUGUST 6, 2022

Effective crisis planning and management is a must. Can we all be expert crisis managers or are some people better at it than others? Thinking ahead, backup, clear policies and documentation are the key to good management and efficient operations. That’s if you want to stay sane and keep your business on track.

Kitchen Safety 88

Kitchen Safety Cash Management Equipment Front of House 88

EATER

MAY 28, 2020

DoorDash on Thursday launched a new initiative called Storefront to help restaurants create websites and directly manage online pickup and delivery orders. Restaurants will manage these stores themselves, with orders coming directly to them (though DoorDash will still fulfill delivery requests and take a cut). Image: DoorDash.

Website Management 82

Website Management Online Ordering Cash Management Customer Service 82

BNG Point of Sale

OCTOBER 13, 2021

They offer a wide range of hardware and software options to aid in everything from sales to management to accounting. Real-time, easy-to-change readings of stock, pricing and customers and employee statistics improve sales performance. Customer-facing display screen. Cash register/drawer. Touchscreen terminal.

POS 52

POS Loyalty Program Point of Sale Cash Management 52

Restaurant Engine

OCTOBER 5, 2022

In the last several years, many restaurants have adopted new technology to meet the needs of their evolving customers. Giving your customers the ability to order their food online is a technological imperative today. While online ordering was popular before Covid hit the scene, your customers are ordering online now more than ever.

Innovation 59

Innovation Technology Online Ordering Point of Sale 59

Modern Restaurant Management

APRIL 2, 2020

Explore Creative New Ways to Deliver Your Product or Service. new customer base during and even after the quarantine ends. Embrace any opportunity to explore an alternative delivery method for your businesses’ product or service, and you may reap benefits down the road. Build Your Skills.

Social Media 154

Social Media Small Business Customer Service Cash Management 154

Modern Restaurant Management

DECEMBER 21, 2020

Modern Restaurant Management (MRM) magazine asked restaurant industry insiders for their perspection on 2020: What lessons did you learn and what do you feel the restaurant industry learned this year? The traditional media channels that brands have relied on, such as TV and radio, suddenly weren’t reaching their customers.

2020 138

2020 Online Ordering Fast Casual Cash Management 138

The Rail

MAY 1, 2023

Ghost Restaurants and Their Increasing Popularity Ghost restaurants (or “ghost kitchens”) are businesses that render services by cooking food for orders placed online or over the phone and delivering the food to the customer but without any dine-in options. It places telecommunications at the center of the establishment. To Wrap Up!

Cash Management 59

Cash Management Mobile Ordering Online Ordering Customer Service 59

The Rail

JUNE 19, 2023

One strategy that can be particularly impactful is to build a customer-centric brand. By making the consumer the key point of focus, your restaurant can not only survive but thrive in an industry where customer satisfaction and loyalty are keys to longevity. A truly customer-centric restaurant brand reflects this.

Dietary Restrictions 59

Dietary Restrictions Customer Experience Social Media Customer Service 59