7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Online and mobile ordering systems Spurred on by the pandemic, online and mobile ordering have grown faster than even the most tech-positive forecasters would’ve predicted five years ago.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

JULY 16, 2021

Do they serve just coffee or small foods as well? Do they have indoor seating or are they takeout-only? Seating capacity. Coffee shop with seating: $80,000 to $300,000. Coffee shop with both seating and a drive-thru: $80,000 to $300,000. Food Handler's Permit. But, don't limit your research to just that!

License 459

License Hiring Equipment Point of Sale 459

Modern Restaurant Management

JANUARY 11, 2024

For back of house set goals on the time it takes to get food to the pass and out to customers. If food is not being prepared correctly, speak to the cooks. A customer will complain, the expo line will get backed up, a server may fall and drop an order. As a manager it is your job to set the tone. Keep calm in these situations.

Management 166

Management Management Back of House Customer Service 166

7 Shifts

SEPTEMBER 16, 2020

Here's what the team at Hamburger Mary's did to alter their operations in order to keep customers and staff safe during the pandemic: PPE - Customers must wear face masks at all times except when eating or drinking. We know that that person is cute, but you must stay seated with your party. No mingling with other tables.

Airlines 370

Airlines Food Safety Mobile Ordering Website Management 370

Modern Restaurant Management

JUNE 16, 2022

As a result, the use of self-ordering kiosks and QR codes during the pandemic went up by 750 percent, with 77 percent of survey respondents saying they would prefer contactless ordering and payment once the pandemic ends. consumers being new to ordering meal delivery services (up from 47 percent in March 2021).

Online Ordering 188

Online Ordering Point of Sale Management Management 188

Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. How quickly can third-party delivery groups get in and out of the food and beverage space? Takeout is Taking Over.

Design 223

Design Fine Dining Online Ordering Dine-in 223

7 Shifts

NOVEMBER 5, 2019

It features AI food image recognition and grouping of uploaded customer photos. This provides a mouth-watering experience for potential customers while they browse all the food photos uploaded by your customers. Reservations, Order Ahead, and Menu URLs These URLs help users to engage with your restaurant before their visit.

Website Management 253

Website Management Customer Service Customer Experience Book 253

Open for Business

NOVEMBER 21, 2022

Increasingly, it isn’t just white tablecloth spots that benefit from letting guests book in advance. Guests dealt with busy signals, double-booked tables, and transcription errors. People can easily view and book available tables online or via an app. This can cut down on food waste. More precise planning and scheduling.

Reservations 78

Reservations Management Management Front of House 78

7 Shifts

MAY 11, 2020

If you have a goal reopen date in mind, work back from that to develop when each task needs to be complete in order to hit that goal. This may mean limiting seating per table or reorganizing your dining area to ensure tables are over 6 feet apart. Book a demo to learn more. Social distancing and protective equipment ??

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

FEBRUARY 15, 2022

So he created a universal training manual, his book— The Surprise Restaurant Manager. It's not enough to just add digital ordering—you have to build your business around it. Carl Orsbourn and Meredith Sandland wrote the book on the future of restaurants. And we appreciate that.' Listen to Rachael Nemeth's episode here.

Social Media 448

Social Media Hiring Website Management Hospitality 448

7 Shifts

MAY 31, 2021

Inventory was ordered based on par levels, which are set based on sales forecasts, which are in turn determined by how many guests you'll serve and what they'll order. How is the restaurant's budget broken down between key expenses like food costs, labor, and fixed costs? Purchasing & Ordering. Customer Service.

Operations 363

Operations Inventory Hiring Customer Service 363

Ken Burgin

AUGUST 6, 2023

Frequently Asked Questions about opening hours and bookings What are the opening hours? How do I book a table? Can I make a last-minute booking? Do you have outdoor seating available? How far in advance do I need to book for a large group? Are highchairs or booster seats available for young children?

Dietary Restrictions 60

Dietary Restrictions Book Events Customer Service 60

Web Diner

JANUARY 30, 2019

But, when it comes to customers and seating arrangements, that couldn’t really be further from the truth. While more customers mean more service – which then, in turn, means more profit -, it’s absolutely vital to take into consideration that clients are interested not only in the food but also the experience it comes with.

Seating 48

Seating Fine Dining Customer Experience Customer Service 48

EATER

MAY 5, 2023

A growing number of fast food chains are experimenting with seatless locations with only takeout or drive-thru options. Getty Images/iStockphoto As diners increasingly turn to delivery, the future of fast food may be one with no human interaction at all. People just aren’t hanging out at fast food joints the way they used to.

Fast Casual 106

Fast Casual Food Food Order Mobile Ordering 106

Restaurant Clicks

DECEMBER 4, 2021

From indulgent fare to the unforgettable ambiance, The Capital Grille offers world-class food and wine from genuine hospitality. View this post on Instagram A post shared by Food Quest (@foodquestclt). Reserve your seating for the second-story mezzanine bar or the intimate private wine cellar if you’re planning an event.

Dine-in 117

Dine-in Fine Dining Website Management Book 117

Restaurant Clicks

DECEMBER 4, 2021

From private rooms and private chefs to secluded seating and enticing entrees, I’ve put together 15 of the best restaurants for private dining in Denver. It definitely wasn’t like any other upscale steakhouse I had ever been to before, and I welcomed the change along with the large windows, bold wall art, and booth and bar seating.

Dine-in 114

Dine-in Fine Dining Book Seasonal Menu 114

Open for Business

JUNE 9, 2023

Quick Links Why restaurants must anticipate complaints Common restaurant complaints and solutions How to deal with online complaints Why restaurants must anticipate complaints and have a plan No matter how incredible the food is or how you’ve designed the dining room, guests are going to complain sometimes.

Hospitality 142

Hospitality Dietary Restrictions Social Media Online Ordering 142

Restaurant Clicks

DECEMBER 5, 2021

Fixe Southern House serves traditional southern foods and has been highlighted in Fort Worth Magazine. The Parlor Room seats twelve, the Small Boardroom seats eight, and the largest boardroom seats 24. Moonshine Grill has served classic American comfort food in a relaxed setting for nearly twenty years.

Dine-in 111

Dine-in Fine Dining Book Website Management 111

7 Shifts

MARCH 10, 2022

As online shopping continues to grow, make sure your restaurant is on board by signing up with ChowNow , a customized online ordering app for restaurants. OpenTable seats more than one billion diners per year and serves as a reservation provider for more than 60,000 restaurants and venues. Toast Order & Pay. Apple | Android.

Management 195

Management Management Operations Point of Sale 195

7 Shifts

DECEMBER 17, 2020

trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). Rather than spend all of your time (and money!)

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

Open for Business

NOVEMBER 21, 2022

Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. Take advantage of the software’s assignment recommendations to maximize seats. Online reservation system.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

DECEMBER 28, 2020

Contactless ordering at the table, virtual host stands, and online staff wellness checks have all become standard operating procedures for us now. The younger generations don’t just want great food, they expect memorable experiences. Scott Lawton, CEO and cofounder at bartaco. Barry McGowan, CEO Fogo de Chão.

2021 230

2021 Mobile Ordering Loyalty Program Kitchen Safety 230

Modern Restaurant Management

JUNE 24, 2021

With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle. Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone.

Marketing 203

Marketing Social Media Mobile Ordering Website Management 203

7 Shifts

APRIL 23, 2021

Early on in 2020, we were scrambling to figure out ways to get food to customers and how to give staff enough hours and keep them on the payroll. Staff are now tasked with policing masking, moving heavy furniture to configure outdoor dining, and packaging to-go orders. This, of course, doesn't mean it's ok to serve bad food.

Hiring 370

Hiring Front of House Back of House Food Safety 370

Deliverect

JANUARY 21, 2020

Just in case you haven’t heard: millennials are one of the biggest driving forces behind the booming food delivery business. They’re looking for convenience, unique and personal food experiences and authenticity. More importantly, make sure your millennial customer can book a table and order food online.

Social Media 103

Social Media Online Ordering Workshop Email Marketing 103

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order.

Technology 203

Technology Front of House Back of House Point of Sale 203

Future Food

FEBRUARY 9, 2021

Food and Entertainment driving immersive experience. Australia’s food and beverage operators have been striving to return their businesses to some degree of normality in order to drive sales, stabilise costs and prepare themselves for the imminent financial obstacle of Job keeper payments ceasing in three weeks’ time.

Entertainment 158

Entertainment Beverage Customer Experience Customer Service 158

Restaurant Clicks

DECEMBER 21, 2021

Bacchus is inside the Cudahy building on the first floor and has indoor and outdoor seating. Food options include filet mignon with potatoes, shrimp cocktails, and mouthwatering desserts such as molten hazelnut cake. The largest private dining room holds up to 100 guests, while the smallest fits 30 people. Mason Street Grill.

Dine-in 110

Dine-in Book Fine Dining Website Management 110

Apicbase

MARCH 28, 2024

These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. Cost control. HACCP protocols.

Back of House 52

Back of House FOH BOH Front of House 52

7 Shifts

MARCH 30, 2022

After two years of only being able to order takeout and having to wear a mask when not at the table, restaurants are poised to bounce back in 2022. How will you be getting more diners to eat your food this year? Plus, bags can be a great way to promote your menu to those who just ordered. Floor Graphics. Image Source.

Advertising 370

Advertising 2022 Social Media Email Marketing 370

Restaurant Clicks

NOVEMBER 10, 2021

Don’t want to waste hours looking for restaurants booked to the brim? Their largest private room, the West Room, has an outdoor balcony, seats up to 96 guests, and combines with their adjacent East Room, depending on your party size. Then, consider booking this celebration at Republique Café, nestled on South La Brea Avenue.

Dine-in 103

Dine-in Book Fine Dining Seasonal Menu 103

Touch Bistro

JUNE 2, 2021

In fact, restaurant reservations and the technology that supports it is so valuable that public officials and organizations such as the American Industrial Hygiene Association (AIHA) recommend adopting a reservations-only model or call-ahead seating. Booking Management. That means a big shift has to happen soon. Online Access.

Reservations 98

Reservations 2021 Online Ordering Book 98

EATER

MARCH 2, 2022

Breaking down the food, labor, and fixed costs of Dame’s popular fish and chips We often presume to understand restaurant economics because we know what a chicken breast costs at the supermarket. “I Monday diners at Dame tend to be more industry veterans who order the whole menu and full bottles of wine. Food costs: $12.34.

Front of House 98

Front of House Seating Small Business Seasonal Menu 98

EATER

JANUARY 26, 2021

Detroit Shipping Company opens its books to show the highs and lows of operating during the pandemic Annoyingly techie but excruciatingly precise, “pivoting” is now a loaded term in the restaurant world. In this series, Eater asks operators to open their books and explain how pivoting has (and hasn’t) worked, by the numbers.

Food 94

Food Outdoor Point of Sale Food Safety 94

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly.

Management 120

Management Management Mobile Ordering Point of Sale 120

Ken Burgin

AUGUST 3, 2021

There are good explanations of the food and beverages. It’s easy to get food for my dietary needs eg vegetarian, vegan, gluten free – doesn’t feel like the choice is very limited. It’s easy to order online for delivery or pickup – menu on familiar ordering platforms, easy to understand.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78

Ken Burgin

AUGUST 3, 2021

There are good explanations of the food and beverages. It’s easy to get food for my dietary needs eg vegetarian, vegan, gluten free – doesn’t feel like the choice is very limited. It’s easy to order online for delivery or pickup – menu on familiar ordering platforms, easy to understand.

Online Ordering 78

Online Ordering Mobile Ordering Cash Management Website Management 78