The Rail

APRIL 11, 2024

By Eric Tress, Contributor If you are looking for an excellent tool to increase your restaurant’s reservations, email marketing is an effective advertising tool you should consider. Many restaurants invest in marketing when they notice low bookings or in the run-up to a low season. Here are some ways to use email marketing effectively.

Email Marketing 52

Email Marketing Reservations Marketing Loyalty Program 52

7 Shifts

JULY 10, 2020

Set a goal for your restaurant’s grand opening—whether it’s seating capacity, an order volume, or revenue for your first day back in business. Consider food costs, labor costs, and cost of marketing your reopening. Additionally, by keeping the menu to a limited number of dishes, you can better plan and manage your food costs.

Events 351

Events Social Media Kitchen Safety Seating 351

7 Shifts

NOVEMBER 1, 2022

Their business grows by word of mouth—one of the best marketing tools in the book. Word of mouth is fantastic, but when scaling a restaurant or reopening after months of closure, you need to rely on more than just the possibility of a customer loving your food and telling their friends about it. You need a marketing plan. Achievable.

Seating 222

Seating Email Marketing Marketing SEO 222

Modern Restaurant Management

APRIL 25, 2024

Sidewalk cafes, rooftop terraces, and courtyards are all excellent options for expanding seating. The use of outdoor space often means more seating opportunities for businesses. With a surge in covers, it’s more important to nail down inventory in order to minimize waste and reduce unnecessary costs.

Outdoor 88

Outdoor Seasonal Menu Seating Reservations 88

7 Shifts

FEBRUARY 7, 2024

After that, the most popular back-office technologies were accounting software (55%), mobile payments (52%), and third-party food delivery services (51%). Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning.

Technology 312

Technology Mobile Ordering Social Media Online Ordering 312

7 Shifts

NOVEMBER 5, 2019

It helps to cut the customer’s path to your contact information, offers, reservations, and more. It allows customers to make direct reservations without having to go to a third party page or the website. It features AI food image recognition and grouping of uploaded customer photos. Wheelchair accessible seating.

Website Management 253

Website Management Customer Service Customer Experience Book 253

Modern Restaurant Management

JUNE 16, 2022

As a result, the use of self-ordering kiosks and QR codes during the pandemic went up by 750 percent, with 77 percent of survey respondents saying they would prefer contactless ordering and payment once the pandemic ends. consumers being new to ordering meal delivery services (up from 47 percent in March 2021).

Online Ordering 183

Online Ordering Point of Sale Management Management 183

7 Shifts

MARCH 10, 2022

Reservation software keeps your hosts organized, review sites provide you with actionable feedback on your performance, and staff management software keeps your team in sync with auto scheduling. As diners flock back to restaurant dining rooms after an extended hiatus, reservations have become more important than ever. Apple | Android.

Management 195

Management Management Operations Point of Sale 195

Open for Business

NOVEMBER 21, 2022

Online reservation system. Make the pen-powered reservation book a thing of the past by moving the reservation-making process online. A system like OpenTable takes reservations day and night, running the book even when you’re away from the restaurant. Pre-shift reporting. Digital waitlist.

Technology 147

Technology Front of House Back of House Online Ordering 147

Modern Restaurant Management

FEBRUARY 16, 2022

While there’s no crystal clear direction for the industry in 2022, there are restaurant design trends that could help shape the food and beverage scene for the better. How quickly can third-party delivery groups get in and out of the food and beverage space? Takeout is Taking Over. Looking to socialize?

Design 221

Design Fine Dining Online Ordering Dine-in 221

Modern Restaurant Management

DECEMBER 1, 2021

Henry is ready to order some dinner. He visits your restaurant’s app and orders his favorite dish on the menu. He receives an estimated wait time for his order of 45 minutes. As he is about to enter the restaurant, let’s consider the technology that he will encounter along his journey to pick up his order.

Technology 198

Technology Front of House Back of House Point of Sale 198

Ken Burgin

AUGUST 6, 2023

Frequently Asked Questions about opening hours and bookings What are the opening hours? How do I book a table? Can I make a last-minute booking? Do you have outdoor seating available? How far in advance do I need to book for a large group? Can I reserve a private dining area? Are you open on public holidays?

Dietary Restrictions 60

Dietary Restrictions Book Events Customer Service 60

Modern Restaurant Management

MARCH 31, 2021

If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Other practices can be updated to enhance the feeling of personal service; for instance, table settings can be placed as guests are seated.

Customer Service 186

Customer Service Customer Experience Online Ordering Hospitality 186

7 Shifts

FEBRUARY 15, 2022

So he created a universal training manual, his book— The Surprise Restaurant Manager. It's not enough to just add digital ordering—you have to build your business around it. Carl Orsbourn and Meredith Sandland wrote the book on the future of restaurants. And we appreciate that.' Listen to Rachael Nemeth's episode here.

Social Media 450

Social Media Hiring Website Management Hospitality 450

7 Shifts

MAY 11, 2020

If you have a goal reopen date in mind, work back from that to develop when each task needs to be complete in order to hit that goal. This may mean limiting seating per table or reorganizing your dining area to ensure tables are over 6 feet apart. Book a demo to learn more. Social distancing and protective equipment ??

BOH 368

BOH FOH Food Safety Equipment 368

Apicbase

MARCH 28, 2024

These include food production and inventory management. Additionally, the BOH handles food safety and restaurant administration. This includes the food prep and kitchen areas, food storage rooms, walk-in fridges, pot wash stations, staff break rooms, and offices. Food safety. Cost control. HACCP protocols.

Back of House 52

Back of House FOH BOH Front of House 52

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. The POS simplifies record keeping and cash flow accountability as well as operations by sending the orders to the kitchen directly.

Management 120

Management Management Mobile Ordering Point of Sale 120

Restaurant Clicks

JUNE 3, 2021

Upper West Side Cafe Lulu’s Wine Garden Laos in Town DC Corazon Hedy’s Rooftop Immigrant Food Equinox Restaurant Compass Rose Calico Dukes’ Grocery Hi-Lawn Blackwall Hitch Ruthie’s All Day. Their menu is always changing, but order the Impossible Sliders if you see them! Order Online. Make a Reservation. Laos in Town.

Outdoor 147

Outdoor Dine-in Reservations Front of House 147

Modern Restaurant Management

JUNE 24, 2021

With the pandemic overhauling the restaurant industry in every way, 53 percent of adults now say purchasing takeout or delivery food is essential to their daily lifestyle. Customers want the ability to order online, set up delivery, view seating, and book tables through the convenience of a mobile phone.

Marketing 199

Marketing Social Media Mobile Ordering Website Management 199

7 Shifts

DECEMBER 17, 2020

trying to put new people in seats, a customer retention strategy seeks to spend time bringing existing customers back. Customer retention is important because it measures how good your restaurant is at making your customers happy and bringing them back in the door (or ordering delivery). Rather than spend all of your time (and money!)

Loyalty Program 370

Loyalty Program Social Media Email Marketing Customer Service 370

QSR Automations

DECEMBER 22, 2023

Online reservation and booking Although online reservations aren’t exactly new, we can see that numerous businesses are attempting to improve the customer experience on that front. Even venues that previously didn’t have a reservation system in place were forced to implement one rather quickly.

2024 52

2024 Loyalty Program Online Ordering Customer Service 52

Restaurant Clicks

DECEMBER 4, 2021

From indulgent fare to the unforgettable ambiance, The Capital Grille offers world-class food and wine from genuine hospitality. View this post on Instagram A post shared by Food Quest (@foodquestclt). Reserve your seating for the second-story mezzanine bar or the intimate private wine cellar if you’re planning an event.

Dine-in 117

Dine-in Fine Dining Website Management Book 117

Web Diner

JANUARY 30, 2019

But, when it comes to customers and seating arrangements, that couldn’t really be further from the truth. While more customers mean more service – which then, in turn, means more profit -, it’s absolutely vital to take into consideration that clients are interested not only in the food but also the experience it comes with.

Seating 48

Seating Fine Dining Customer Experience Customer Service 48

Next Restaurants

MAY 4, 2021

Takeout orders and delivery have taken the lead in a world where it’s difficult to sit in a crowd. Here are some tech ideas that could help your restaurant become ready for a minimum contact experience: Digital Reservations. Shifting your reservations to a digital platform makes it easier for both you and your guests.

Online Ordering 136

Online Ordering Fast Casual Mobile Ordering Point of Sale 136

Restaurant Clicks

DECEMBER 4, 2021

From private rooms and private chefs to secluded seating and enticing entrees, I’ve put together 15 of the best restaurants for private dining in Denver. It definitely wasn’t like any other upscale steakhouse I had ever been to before, and I welcomed the change along with the large windows, bold wall art, and booth and bar seating.

Dine-in 114

Dine-in Fine Dining Book Seasonal Menu 114

Modern Restaurant Management

NOVEMBER 2, 2020

For the respondents who reported having outdoor seating (or planned to add outdoor seating soon) and whose climates allow them to seat people outdoors nine or fewer months of the year, the decision to “weatherize” the patio for the colder weather was split.

2020 219

2020 Mobile Ordering Hotels Food Safety 219

7 Shifts

OCTOBER 17, 2019

While Instagram in particular has taken the food and restaurant communities by storm, it’s still important to have a website to serve as your restaurant’s official home on the internet. Reservations information - Include a phone number or embed your reservation software’s widget. on your website.

Demo 240

Demo Website Management SEO Online Ordering 240

SpotOn

FEBRUARY 27, 2024

You might need to re-up the supply in between seatings, so delegate easter egg hunt duties to your host or add it to your servers' sidework duties. Offer a prix fixe brunch menu Brunch is often the highlight of Easter weekend, giving people a chance to reconnect with the entire family and indulge in their favorite seasonal foods.

Social Media 52

Social Media Seasonal Menu Email Marketing Online Ordering 52

Tableo

JULY 11, 2023

It’s a time when customers can relax, mingle, and take advantage of the cheap food and drinks. Feature mouth-watering food deals Create a specific happy hour menu for food that offers a variety of appetisers, small plates and sharing dishes at reasonable pricing. Happy hour is a much loved custom in the restaurant business.

Social Media 42

Social Media Seasonal Menu Reservations Customer Experience 42

Restaurant Clicks

NOVEMBER 10, 2021

Don’t want to waste hours looking for restaurants booked to the brim? Their largest private room, the West Room, has an outdoor balcony, seats up to 96 guests, and combines with their adjacent East Room, depending on your party size. Then, consider booking this celebration at Republique Café, nestled on South La Brea Avenue.

Dine-in 103

Dine-in Book Fine Dining Seasonal Menu 103

Restaurant365

JUNE 9, 2021

Optimizing your BOH and FOH metrics boosts the efficiency of your labor and food spending. A new customer may book a reservation or an event, which means the customer will receive confirmations and reminders. Marketing expenses should also include any third-party fees, whether per cover or per order.

FOH 78

FOH BOH Front of House Back of House 78

Tableo

JUNE 30, 2023

POS (Point of Sale) system Streamlined order management With the aid of a POS system, your workers can accept orders easily and communicate them to the kitchen without any delays. Streamlining the order process reduces errors, improves order accuracy, and enhances overall operational efficiency. Let’s start now!

Mobile Ordering 40

Mobile Ordering Online Ordering Website Management Restaurant Law 40

Restaurant Clicks

APRIL 8, 2021

Make a Reservation. Make a Reservation. Make a Reservation. The outdoor seating deck offers lovely views of the Benjamin Franklin Bridge and Delaware River. You can already reserve tables in advance, so check out the website ASAP to snag a waterfront view. Make a Reservation. Make a Reservation.

Reservations 142

Reservations Outdoor Brewery Online Ordering 142

Restaurant Clicks

DECEMBER 19, 2021

Aside from its abundance of art museums and ferry trips around Casco Bay, many come to Portland to experience its annual food and beverage festivals or public urban and wooden parks, earning the city its nickname, “Forest City.” I recommend ordering their House Smoked Turkey Panini, Poutine, Cider-Poached Beets, or Beef Stew.

Front of House 113

Front of House Seasonal Menu Online Ordering Back of House 113

Transact

NOVEMBER 26, 2019

The food service business is a challenge, even at the best of times. Refrigeration technology has improved to the point that we can take food that has a shelf life measured in hours and still ship it halfway across the world. . All without putting diners at risk of food poisoning. . Reservation Management Software.

Front of House 92

Front of House Inventory Back of House Mobile Ordering 92

Restaurant Clicks

DECEMBER 1, 2021

The tasty, accessible fare is why I recommend this place if you need to organize private dining for a group and you’re not sure what types of food they all enjoy, as Anson Eleven has something for everyone. The menu consists of broad, familiar comfort foods that are enjoyable by all ages. Ruth’s Chris Steak House.

Dine-in 106

Dine-in Specials Back of House Book 106

Modern Restaurant Management

AUGUST 19, 2020

In addition to allowing a safer, hands-free payment method, the system has been shown to make the ordering process quicker and more efficient. US Foods Ghost Kitchens. US Foods Holding Corp. US Foods Holding Corp.

Kitchen Safety 197

Kitchen Safety Loyalty Program Delivery Customer Service 197