Modern Restaurant Management

MAY 30, 2025

introduced "Perkins Griddle Go," a fast-casual concept for quick on-the-go meals, in 2024, with the first store opening in late October. percent MoM Casual Dining Hit Hardest April saw a -6.4 Family Dining & Fast Casual Also Down Family Dining: -3.2 percent MoM Fast Casual: -0.9 Perkins American Food Co.

Fast Casual

Modern Restaurant Management

NOVEMBER 19, 2024

Solo dining – a time dedicated to eating a meal alone at a sit-down restaurant – is an opportunity for diners to practice self care over a meal, whether that be by relaxing and reflecting at the end of a long day or even by engaging the mind with a book or catching up on the news. Cuisine type?

Customer Experience

Restaurant Business

JULY 15, 2025

Image courtesy of OpenTable Reservations platform OpenTable has launched an AI chatbot that can field customer questions about different restaurants before they book a table. OpenTable says the bot will save customers time and will help restaurants capture more bookings by providing needed information fast. Sign up here.

Leadership

Modern Restaurant Management

MARCH 11, 2025

Before 2020, most fine dining and elevated casual restaurants relied on traditional sit-down service inside the restaurant. The operational challenges brought on by the pandemic, such as limited staffing and food inventory planning due to supply chain issues, made it clear that reliable reservations are essential.

Mobile Ordering

Paper Chase Accountancy

JULY 9, 2025

COGS: 20% Labor Cost: 24% Average Revenue Per Square Foot: $1000 Food Sales: 85% Beverage Sales: 15% Comps (Complimentary Items): 1% Voids: 1% Occupancy Expenditures: 10% 4-Wall EBITDA: 20% Fast Casual Bridging the gap between QSR and casual dining, fast-casual establishments focus on quality food with quicker service.

Hospitality

Modern Restaurant Management

APRIL 29, 2025

Within QSRs, fast-casual restaurants led the way, growing transactions by 2 percent in March. State of the Plate Olive Garden is the most popular casual dining restaurant with Americans in 2025, with 19 percent having dined at the Italian-themed restaurant in the past 90 days, according to a new report from YouGov.

Reservations

Web Diner

APRIL 25, 2025

A well-timed campaign across your social channels and email list can build anticipation and drive reservations before your competitors even post their first flyer. We handle the timing, the targeting, the message, and the momentum, so your holiday promotion isnt just seenits booked. Each holiday calls for something different.

Email Marketing

Web Diner

JUNE 6, 2025

Make sure calls to action like reservations, online orders, or loyalty sign-ups are placed where diners naturally pause. Every detail adds up to a smoother experience that keeps users engaged, turning a casual glance into a confirmed booking. Navigation should be intuitive, with menus accessible in one or two taps.

Mobile Ordering

Hot Schedules

MARCH 11, 2025

All Rights Reserved. Restaurant365 HotSchedules Reviews Support HR Form Center Professional Services System Status Contact Support Company About Careers Press Room Resources Contact Sales Partners API Documentation Integrations & Partners © 2025 Fourth Enterprises LLC.,

Hotels

Modern Restaurant Management

JUNE 16, 2022

Reports show that 81 percent of fine dining establishments, 78 percent of family restaurants, and 77 percent of fast-casual spots added curbside pickup, pivoting away from dine-in services after March 2020. When online reservations first arrived, plenty of restaurants scoffed at the idea of axing customer interaction.

Online Ordering

Modern Restaurant Management

MARCH 31, 2021

If possible, restaurants should consider expanding into casual and comfortable outdoor seating arrangements that can feature a more pre-pandemic feel. Restaurants can continue to foster the aura of personal service and exclusivity by using online booking services and offering phone reservations.

Online Ordering

EATER

JUNE 4, 2024

Make reservations. For restaurants that accept reservations, reserve. Even a casual corner bistro can easily book up. It can be hard for diners to tell if a place requires reservations or not, so unless a restaurant specifically states on its website that it doesn’t accept them, assume you’ll need to book.

Fine Dining

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management

EATER

DECEMBER 13, 2021

But a lot has changed, even as it’s now possible to dine out as we might have previously: There’s more planning required, both within your dining party and to secure the reservation; there are more options for where, exactly, to sit in — or outside of — the restaurant; QR code menus aren’t just at chains anymore. Erin DeJesus, lead editor.

Outdoor

Modern Restaurant Management

SEPTEMBER 27, 2024

Fast-Casual Fast Growth Rising prices in recent years have evidently been good for someone: Fast-casual restaurants. It continues: “And with many fast-casual restaurants upping their convenience games with drive-thrus and other innovations , the distinction between the two segments has become increasingly muddied.”

Food Truck

EATER

JULY 11, 2022

at Shukette, the group’s latest addition, are full up for the next three weeks on Resy, the reservation-making platform. That happens minutes after reservations open at 9 a.m. From what she’s seeing, the reservations in the city are more in demand now than they were even in 2019. Lucia Pham /Eater. each day, explains Freeman.

Front of House

7 Shifts

AUGUST 20, 2024

Fast food Fast casual restaurants typically have the highest table turnover rates since they focus on quick service and efficient operations. Casual restaurants Casual restaurants have lower turnover because they typically offer a more relaxed dining experience, with customers spending more time at their tables.

Online Ordering

7 Shifts

OCTOBER 1, 2024

For instance, using an online reservation system allows customers to book a table conveniently, saving your staff from having to appease disgruntled customers who were overlooked on the waitlist or turned away. Having an efficient system in place makes sure customers receive their food promptly.

Customer Experience

Modern Restaurant Management

MAY 1, 2020

Takeout and delivery increased 300X in a couple of weeks relative to reservations and wait list on Yelp. dine out more often to fulfill basic needs and gravitate toward drive-thru and take-away options associated with QSR and fast casual. Check out the e-book for additional details. Restaurant Industry Consumer Perspectives.

2020

Modern Restaurant Management

NOVEMBER 19, 2019

Starbucks Reserve Roastery Chicago, top photo, opened its doors to the public on Friday, November 15. Located on North Michigan Avenue and Erie Street on Chicago’s Magnificent Mile, the opening of Chicago Reserve Roastery marks Starbucks sixth global Roastery and third location in the U.S. Oregon Convention Center.

Delivery

Modern Restaurant Management

JULY 30, 2021

However, according to a 2019 report from the Federal Reserve Bank, 37 percent of all Americans could not cover an unexpected $400 expense without going into debt. Founded in 2006, Just Salad is the fast-casual restaurant industry’s leading proponent of zero-waste practices. Jennifer Chandler owns The Village Brew Coffee House.

Franchising

7 Shifts

DECEMBER 17, 2020

The simplest way to collect customer data in a quick-serve or fast-casual restaurant is to have customers supply it on a sheet of paper at the register. For full-service restaurants, many POS or reservation systems can also help collect data for you. Let them know what to expect and entice them with exclusive deals or early access.

Loyalty Program

EATER

MAY 31, 2023

Even so, the wilderness culture imparts a casual vibe on the restaurant scene. Montgomery’s beloved book. Make a reservation at the Landmark Oyster House and have a seat at the bar, where you can order a plate of PEI oysters before digging into nachos and a local lobster roll. North Cape Coastal Drive: Evermore Brewing Co.

Front of House

7 Shifts

DECEMBER 18, 2023

Manager log books Even if it’s just a shared cloud document, you need a centralized place for your managers to exchange information. Management log books also cut down on confusion. When customer complaints or employee concerns come up, each manager can get up to speed just by reading the log book.

Management

7 Shifts

AUGUST 12, 2020

Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book. Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Your mission statement is the ‘why’ of your restaurant.

Marketing

7 Shifts

SEPTEMBER 20, 2021

Delivery, scheduling, inventory management, reservations, and guest management have seen technological advancements over the past few years, and it's just the beginning. For fast-casual and quick-service restaurants—no more lines. An audience management tool that gives a regular their preferred table whenever they make a reservation.

Technology

EATER

SEPTEMBER 11, 2024

Margins are tighter than ever as restaurants try to balance higher costs of rent and ingredients, reservation site fees and insurance premiums , and paying fair wages, all while trying to keep prices at a level customers will actually pay. It was a very simple concept, a casual French bistro mostly serving the Midtown lunch crowd.

Pricing

7 Shifts

OCTOBER 31, 2022

Speak to what sets you apart from the pack, what food you'll serve, the service style (fast-food, fast casual, fine dining, etc.) Manager Log Books. Here is where you'll want to give investors an overview of your business. you'll use, and what makes your new business special. Check out these successful restaurant ideas. Time Clocking.

Point of Sale

Modern Restaurant Management

JANUARY 9, 2020

parent company of fast-casual restaurant chain The Habit Burger Grill, for approximately $375 million in a cash transaction. “As a fast-casual concept with strong unit economics, The Habit Burger Grill is a fantastic addition to the Yum! Beefing Up with Habit Acquisition. Brands, Inc. Gibbs, chief executive officer of Yum!

Fast Casual

EATER

MAY 2, 2023

That could mean waived fees for wine tastings, discounts for members, early access to reservations, and other perks. These so-called VIP customers come up often in discussions about restaurant subscriptions, whether it’s fast casual or fine dining. per month, P.F. Chang’s.” “We

Loyalty Program

EATER

FEBRUARY 26, 2024

The dining room was largely empty, and our well-meaning server told us, apropos of nothing, that there were only three reservations on the books for the entire evening. a regular old restaurant.

Dine-in

Restaurant Clicks

JUNE 3, 2021

Attached to a squash club, Upper West Side is unique because the atmosphere is casual and inviting, yet the decor is chic and modern. The White Queso and the Shrimp Tostada are absolutely winners in our book for menu items. Lulu’s is a fantastic place to gather with friends, and we highly recommend making reservations.

Outdoor

Lavu

OCTOBER 13, 2023

For example, a casual restaurant usually has a higher turnover rate. Efficiently manage reservations: Ensure that the booking system is organized and avoids overbooking to prevent delays in table turnover. casual dining vs. fine dining). Reservation management: Monitor the rate of reservation cancellations or no-shows.

Seating

Touch Bistro

JULY 9, 2021

Restaurant reservation systems have become essential to running a successful restaurant. Restaurant reservation systems are specifically designed to help to automate the tedious process of taking and managing bookings. However, not all restaurant reservation systems are created equal. TouchBistro Reservations.

Reservations

Aaron Allen & Associates

MARCH 3, 2022

We’ll explore software for inventory management, restaurant payment and billing, food delivery, dashboards, restaurant onboarding, reservation management, and ERP systems. These automate book-keeping (keeping track of sales, accounts payable, accounts receivable, short and long-term debt, etc.), Restaurant Reservation Software.

Management

Restaurant Clicks

DECEMBER 15, 2021

Scottadito Osteria Toscana offers a casual atmosphere in a sophisticated setting. Once reserved, you will get pin or laser access to the dining location. This 4/20 friendly restaurant allows you to control the music, theme, and beverages served at the time of your reservation. Scottadito Osteria Toscana. Palo Santo. Lux Hideout.

Dine-in

Modern Restaurant Management

JUNE 27, 2022

They may have discovered you from an Eater article, booked their reservation through OpenTable, or located you via Google Maps, and they will surely review their experience on Yelp — whether positive or negative — when their meal is complete. Restaurant customers do everything from their phones.

Online Ordering