Culinary Cues

DECEMBER 30, 2019

Even when the owner is present – he or she must depend on the consistent interactions between customers and the restaurant’s employees. Those employees must know their job, know the product, and have a welcoming personality that helps to create loyalty. One of the most important goals of any restaurant is dependability and consistency.

Cash Management 359

Cash Management Point of Sale Leadership Website Management 359

ChowNow

JANUARY 22, 2021

Now that you’ve invested in your own restaurant app for online ordering , your next question is likely, “How do I encourage my customers to use it?”. Incentivizing app downloads is important because it gives you a boost in visibility and customer loyalty. Run an app only promotion.

Email Marketing 370

Email Marketing Mobile Ordering Social Media Download 370

The Restaurant Group

MAY 25, 2025

Online Reputation for Small Restaurants is critical to attract customers and build trust. Managing how people see your business online can mean the difference between success and struggle. It involves making sure customers find positive, accurate information. Customers often read online reviews before deciding to eat somewhere.

Social Media 78

Social Media Customer Experience Customer Service Small Business 78

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. Why Restaurant Email Marketing Works So Well It Reaches Customers Directly Emails bypass social media algorithms and land directly in customer inboxes.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

The Restaurant Group

JANUARY 26, 2025

Introduction Running a restaurant isnt just about serving great food; its about keeping customers coming back. Customer retention becomes vital for success. This is where restaurant loyalty programs shine. Loyalty programs offer dining rewards, creating a bond between customers and your business.

Loyalty Program 78

Loyalty Program Point of Sale Mobile Ordering Customer Experience 78

The Restaurant Group

DECEMBER 8, 2024

Understanding how to reduce food waste in restaurants is the first step toward sustainable and cost-effective operations. Less waste means better resource use, higher profits, and a positive brand reputation. Conducting a Food Waste Audit A food waste audit identifies where and how waste occurs in your restaurant.

Waste 78

Waste Compost Food Recycling 78

The Restaurant Group

FEBRUARY 25, 2025

It helps increase revenue while improving customer satisfaction. A well-trained team and a smart menu design make a huge impact on success. Upselling means suggesting a better, larger, or additional item to increase the value of a customer’s order. Understanding Upselling in Restaurants What is Upselling?

Loyalty Program 68

Loyalty Program Customer Experience Customer Service Email Marketing 68

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Your guests have a personalized and better experience. Better guest experience.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

The Restaurant Group

JANUARY 16, 2025

Every great dining experience starts with a well-thought-out customer journey. Introduction The restaurant customer journey is like a story where every touchpoint mattersfrom the first impression to the last goodbye. Mapping this journey not only helps you enhance customer satisfaction but also drives business growth.

Social Media 78

Social Media Customer Experience Customer Service Online Ordering 78

The Restaurant Group

MAY 3, 2025

Definition and Importance Picture this: you spend weeks training a new server, and just when theyre finally getting the hang of things, bam! It’s the number of staff who leave your restaurant compared to the average number employed during a certain time. Thats what we call restaurant employee turnover rate , buddy. New managers?

Cash Management 78

Cash Management Loyalty Program Recruiting Customer Service 78

The Restaurant Group

FEBRUARY 14, 2025

It indicates how efficiently your restaurant produces and sells its menu items. It indicates how efficiently your restaurant produces and sells its menu items. It’s a key indicator of how labor expenses impact your overall budget. Cross-train employees to handle multiple roles. Divide gross profit by total sales.

Point of Sale 78

Point of Sale Loyalty Program Customer Service Inventory 78

Goliath Consulting

MARCH 19, 2021

Talk to your staff regularly about their pain points and ask them how you can help.”. The pandemic has brought a talent crisis to the restaurant industry, with a recent survey showing that more than 55% of hiring managers had difficulty sourcing hourly workers, while about 45% expressed difficulty scheduling interviews (1,2).

Recruiting 195

Recruiting Small Business Magazine Hiring 195

Restaurant365

DECEMBER 6, 2019

The data scientists at Upserve found that their restaurant customers using a mobile POS saw a 50% quicker order-to-table time. Your servers are constantly on the go – every second matters when it comes to turning tables and providing high-quality service to your guests. What is a Mobile POS? A Mobile POS Helps Your Servers Upsell More Often.

POS 117

POS Blog Mobile Ordering Front of House 117

7 Shifts

JUNE 16, 2024

These figures prove how tough the competition is in this industry and how important it is to devise unconventional tactics and extraordinary strategies to stay ahead. How do you create a good restaurant marketing strategy? In 2020, the number of establishments in the food and beverage industry was estimated to be 23.1

Marketing 195

Marketing 2024 Email Marketing Social Media 195

Modern Restaurant Management

MAY 12, 2020

In this edition of MRM News Bites, read about efforts to help the restaurant industry and heroes as well as "new normal" restaurant technology and products. Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Qu

NOVEMBER 25, 2024

How: This smart kitchen solution uses AI and machine learning to analyze historical data and real-time signals, allowing kitchen staff to prepare the right amount of food with greater accuracy. This real-time data empowers kitchen staff to make better decisions, enhancing both operations and guest satisfaction.

Online Ordering 52

Online Ordering Mobile Ordering Front of House Food Order 52

Rocket Fuel

NOVEMBER 6, 2024

Alternatively, they might employ self-service portals so staff can access information when they are not at work. The earlier you start, the better. For Human Resources (HR), Payroll, and Operations leaders or teams, time spent in these areas will lead to a productive start to the new year.

Operations 52

Operations Employee Relations Tip Distribution Guest Recovery 52

Focus POS

NOVEMBER 8, 2022

You don’t want to be just one of thousands of customers who all get treated exactly the same. A local tech expert can help you customize your restaurant POS software to include your restaurant’s floor plan, the layout of what beers you have on tap, and other items specific to your location. How big is your restaurant?

POS 78

POS Front of House Back of House Mobile Ordering 78

PathSpot

MARCH 26, 2025

In todays competitive restaurant and hospitality industries, operational efficiency and customer satisfaction go hand in hand with revenue growth. By minimizing waste, improving employee retention, and fostering a safe environment for customers and staff, PathSpot becomes an essential investment for long-term profitability.

Technology 45

Technology Food Safety Webinar Waste 45

Restaurant365

JANUARY 7, 2020

Restaurant staff labor retention is one of the primary areas of focus for today’s restaurant manager. A restaurant employee app , designed to streamline staff schedules and keep employees motivated and engaged. A restaurant employee app , designed to streamline staff schedules and keep employees motivated and engaged.

Mobile Ordering 120

Mobile Ordering Employee Relations Hiring Point of Sale 120

Harbor Touch

MARCH 19, 2025

One day youre juggling staff schedules. The next youre racing to keep inventory stocked while customers wait for tables. Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Staff Management 1. Small perks go far too.

Management 78

Management Management Seasonal Menu Cash Management 78

Harbor Touch

MARCH 19, 2025

One day youre juggling staff schedules. The next youre racing to keep inventory stocked while customers wait for tables. Whether youre a seasoned owner or just starting out, this advice will help you boost efficiency, keep your team motivated, and turn customers into regulars. Staff Management 1. Small perks go far too.

Management 78

Management Management Seasonal Menu Cash Management 78

Indoor Media

SEPTEMBER 12, 2020

Okay, so I’m not talking about dating, I’m talking about auto shop customers. While some businesses can survive with one-and-done customers, the most profitable ones build a foundation of trust and respect that keeps customers coming back. Quality customers are what make an auto shop successful. Communicate Effectively.

Ordering 145

Ordering Email Marketing Customer Service Communication 145

Clover - Restaurants

SEPTEMBER 4, 2024

Or, your customers are waiting to receive their checks, so they can pay and leave. TTR is a crucial indicator of operational efficiency that can also impact profitability, since customer satisfaction–and even restaurant loyalty programs–can suffer if customers think your space is too crowded or service too slow.

Front of House 88

Front of House Mobile Ordering Back of House Customer Service 88

Focus POS

JUNE 17, 2019

It improves customer service by providing faster, more efficient transactions (and additional transaction types, such as self-service or online ordering) and engages customers on a deeper level through gift card implementation and loyalty programs. How to Choose a Restaurant Point of Sale System. Friendly UI and UX.

Point of Sale 113

Point of Sale Cash Management POS Mobile Ordering 113

Restaurant365

DECEMBER 17, 2019

The more specific and realistic you are with your restaurant costs from the beginning, the better. You may also focus building a relationship with vendors, which may enable you to negotiate better contract prices. Before rushing to open your doors, you need to understand your restaurant costs. Costs of Opening and Running a Restaurant.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Black Box Intelligence

AUGUST 5, 2021

Many are offering better compensation packages and unique incentives to attract employees. Many are offering better compensation packages and unique incentives to attract employees. How does your employment offering stack up against your competitors? The industry has been volatile the past year and a half — to say the least.

Recruiting 98

Recruiting 2021 Management Management 98

Sling

MAY 9, 2023

How to improve restaurant operations What is restaurant operations? How to improve restaurant operations While your business may share some components of restaurant operations (or areas that could stand to be improved) with other businesses, your restaurant will likely have its own unique set of needs to contend with.

Operations 78

Operations Loyalty Program Food Safety Front of House 78

Restaurant365

APRIL 30, 2020

From single-unit to international restaurant groups, all businesses are now generating data through technology like point of sale (POS) systems, restaurant management software, or staff scheduling tools. ” “how?” How Restaurant Analytics Improve Profit. What are Restaurant Analytics?

Loyalty Program 78

Loyalty Program Point of Sale Seasonal Menu Inventory 78

Sling

AUGUST 4, 2021

In this article, we’ll introduce you to the power of workforce optimization and show you how to begin using it in your business. Workforce optimization (WFO) is a set of strategies that help you automate essential processes, maintain data visibility, comply with legal ordinances, and solve business problems related to your staff.

Employee Relations 78

Employee Relations Loyalty Program Customer Service Communication 78

360Training

AUGUST 28, 2018

The day offers no time to rest for the owners, as they juggle multiple tasks from leading the human resources team to managing the finances, all while running a successful restaurant that attract customers on a daily basis. A restaurant LMS revolutionizes how employees are trained. Trains Better Than Conventional Methods.

Training 60

Training Allergens Food Safety Hiring 60

Restaurant365

SEPTEMBER 16, 2021

Your individual hiring decisions define your company culture over the long term, impacting both the customer experience and employee retention. How can you start developing a long-term hiring strategy? And finally, cross-training can help take work off your management team’s plates, while growing a positive culture of teamwork.

Hiring 78

Hiring Loyalty Program Employee Relations Recruiting 78

Restaurant365

SEPTEMBER 17, 2021

Your individual hiring decisions define your company culture over the long term, impacting both customer experience and employee retention. How can you start developing a long-term hiring strategy? For instance, offering new opportunities and training to employees can help set them up for success in future restaurant management roles.

Hiring 78

Hiring Recruiting Training Communication 78

Restaurant365

JUNE 4, 2021

So how do you drive long-term restaurant profitability? You can achieve a better sales margin by increasing sales revenue and decreasing expenses. How do you take advantage of the rise in demand? Drive More New Customers to Your Restaurants. First, focus on getting more customers in the door. Increase sales volume.

Point of Sale 78

Point of Sale Loyalty Program Inventory Customer Service 78

Restaurant365

SEPTEMBER 3, 2021

Restaurant owners, operators, and managers are constantly faced with decisions about accounting, operations, inventory, customer service, and staffing. If you’re considering the possibility, here’s an exploration of how the role could impact your restaurant group. Are you able to step back and look at the bigger picture?

Waste 78

Waste Cash Management Point of Sale Front of House 78

Lavu

MARCH 11, 2020

How much does restaurant management software cost? At the center of this technology lies a POS system in which a transaction between a merchant and a customer takes place. You might be asking yourself how to choose the best restaurant POS system for your restaurant. You may also be unsure where to start.

Management 78

Management Management Cash Management Mobile Ordering 78

Restaurant365

APRIL 1, 2021

From hiring and managing staff to inventory management and the guest experience, your store-level managers hold the key to your restaurant group’s success. How do store-level managers impact your restaurant group’s bottom line? Store-level managers are the ones who guide your teams toward the goals made by restaurant group leadership.

Management 78

Management Management Inventory Hiring 78