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OUR DAILY BREATH: AFTER COVID-19 RESTAURANT CONCEPT IDEATION

Culinary Cues

STATE THE CHALLENGE: Re-open the restaurant making sure that it is prepared to adapt to the newly established needs of guests while addressing the critical challenges that have existed and will exist in the future (Labor, Marketing, Service, Efficiency, Guest Satisfaction, Growth, Profitability). www.harvestamericacues.com BLOG.

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EFFECTIVE LEADERSHIP WHEN IT SEEMS TO BE IN SHORT SUPPLY

Culinary Cues

Leaders need to understand that the majority of these independent operators are good at two things: making consistently good food, and providing real service for guests that they work hard at knowing and caring for. How about boosting the breadth of assistance that the SBA offers to include building recovery strategies for small restaurants?

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THE BEST OF TIMES, THE WORST OF TIMES

Culinary Cues

AN INEVITABLE RECOVERY. “It What an exciting time to jump on board and become partner to what may very well be one of the greatest world-wide recoveries – ever! www.harvestamericacues.com BLOG. We can easily apply Dickens profound human summary to the state of the restaurant industry today. It was the epoch of belief”.

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THE MISUNDERSTOOD CHEF

Culinary Cues

When the menu is not their own then they are left with all the responsibility for the guest and employee experience and very little authority to set the stage for success. It is a juxtaposition that is nearly impossible to manage. To the owner/operator there are two things that define success: customer satisfaction and profit.

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OUR DAILY BREATH: CHEFS – REMEMBER THE IMPORTANCE OF “WOW”

Culinary Cues

What will our restaurants physically look like with social distancing, how will we be able to interact with guests at service, how will our kitchen teams function as a unit, what changes will be necessary for our menus to be effective, and what role will take out and delivery play in every restaurant concept? PLAN BETTER – TRAIN HARDER.

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COOKS – CLAIM YOUR OWN PATH TO SUCCESS

Culinary Cues

As they say in life – the first step in recovery is to admit that there is a problem. Different in the way that we must treat members of our team, different in the environment that is created, and certainly different in the level of enthusiasm that younger people have for a career in the kitchen. We are changing, but maybe not fast enough.

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OUR DAILY BREATH: IDEATION AND SCENARIO PLANNING

Culinary Cues

Possible strategy: Be proactive with a well defined, enhanced sanitation and food handling protocol for your restaurant and relay this information to your guests. This is the time to take a hard look at what staffing will look like after the recovery. www.harvestamericacues.com BLOG. For every problem there are likely solutions.