ChowNow

SEPTEMBER 30, 2020

In this blog, we’ll cover four tips to help you boost customer loyalty at your restaurant. Start a restaurant loyalty program. To entice your customers to come back, offer them access to a restaurant loyalty program of your own. According to ChowNow Internal Data, diners with loyalty memberships order 2.5x

Loyalty Program 397

Loyalty Program Marketing Email Marketing Social Media 397

7 Shifts

AUGUST 12, 2020

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Why you need a solid restaurant marketing plan You may think you don’t need a marketing plan, and have never created one in the past—so why start now? Which is where your restaurant marketing plan comes in.

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Marketing 2020 SEO Loyalty Program 418

ChowNow

NOVEMBER 11, 2020

In this blog, we’ll share strategies that will help you educate your customers on harmful commissions and incentivize them to order directly from you. . In fact, diners often pay up to 42 percent more when using restaurant delivery apps than when ordering for takeout or dine-in, according to The NPD Group.

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Ordering Loyalty Program Online Ordering Mobile Ordering 345

7 Shifts

JULY 30, 2021

Many of these diners even use these social platforms to pick and choose their next dining experience. Given the fact that nearly 80% of patrons visit a restaurant's website before deciding where to dine-out, you want to make sure that your website stands out from the rest! Did you know that over 35% of restaurant customers in the U.S.

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Social Media Email Marketing Loyalty Program Website Management 370

Harbor Touch

MARCH 18, 2025

Elevate Service with Personal Touches Service builds loyalty. Build Loyalty with Smart Programs Loyalty comes from strategy. Loyalty perks keep customers coming back. Loyalty isnt guesswork. One pro we know tested a cook with a plate this order challenge under a timer. It revealed more than any resume could.

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Management Management Seasonal Menu Cash Management 148

Modern Restaurant Management

APRIL 14, 2020

In addition to the latest resources on COVID-19 restaurant and employee recovery programs, RestaurantsAct.com offers a brand new, industry-first interactive map of each state, District of Columbia and Puerto Rico. ” The experts at Parts Town authored a blog post for independent restaurants about how to transition toward delivery. .

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Online Ordering Back of House Small Business Customer Service 530

7 Shifts

OCTOBER 9, 2019

Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. There are a few things you can do to take your loyalty program to the next level.

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Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

AUGUST 18, 2021

That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave. Keep reading to learn how to do just that, as we cover what to do pre, during, and post dining service. Recommended Reading: BLOG NAME. Table of Contents. Before the meal.

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Customer Service Customer Experience Online Ordering Loyalty Program 369

The Restaurant Group

MAY 17, 2025

Introduction to Restaurant Referral Programs Launching a restaurant referral program is a fantastic way to boost your business. A restaurant referral program builds strong restaurant customer loyalty, creates excitement around your brand, and significantly increases your restaurant revenue growth.

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Loyalty Program Social Media Customer Experience Email Marketing 78

Goliath Consulting

AUGUST 24, 2023

These are the basics of local restaurant marketing to attract customers and cultivate loyalty. These are the basics of local restaurant marketing to attract customers and cultivate loyalty. Conduct research to identify your ideal customers, including their demographics, preferences, and dining habits.

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Loyalty Program Marketing Email Marketing SEO 195

Modern Restaurant Management

APRIL 2, 2020

Funds will be available to restaurant employees who can demonstrate that they: Worked on a part- or full-time basis in the restaurant industry for at least 90 days during the past year. Had a primary source of income in the restaurant industry for the last year. Experienced a decrease in wages or loss of job on or after March 10, 2020.

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Employee Relations Healthcare Online Ordering Customer Service 516

Typsy

MAY 11, 2021

As your restaurant looks forward to offering in-person dining again, you may want to try innovative approaches to customer experience. In this blog post, guest blogger Sara Carter shares with you some of the best technology solutions for your restaurant that you should consider.

Technology 183

Technology Loyalty Program Customer Experience Customer Service 183

The Restaurant Group

MARCH 23, 2025

They’ve not only spiced up our dining experiences but also served up a platter of benefits for restaurants. Restaurants that adapt to this digital transformation gain a competitive advantage , broadened customer base , and improved cash flow while keeping up with modern dining trends.

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Online Ordering Food Order Ordering Loyalty Program 78

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. It Builds Customer Loyalty Regular, personalized email interactions maintain customer engagement.

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Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

The Rail

MARCH 21, 2023

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. It also saves time and improves the overall dining experience. This reduces the risk of spreading germs and viruses.

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Social Media Email Marketing Front of House Customer Experience 278

Modern Restaurant Management

MAY 12, 2020

Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. Since its inception in mid-March, more than 500 restaurants around the world have joined the program and are reporting sales ranging from several thousand dollars to up to $60,000.

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Mobile Ordering Online Ordering Food Order Hospitality 376

Lavu

JUNE 6, 2025

Running a successful restaurant in 2025 means more than just great food—it requires smart financial decisions. With rising ingredient prices, labor shortages, and tighter margins, operators must find strategic ways to reduce restaurant costs without compromising quality or customer experience.

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The Restaurant Group

DECEMBER 1, 2024

It sets the stage for customer excitement, loyalty, and lasting buzz. Assigning Roles and Responsibilities for the Launch A well-coordinated team ensures a seamless launch: Assign clear responsibilities, from social media updates to managing the dining room. Use loyalty programs to incentivize repeat visits.

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Menu Social Media Loyalty Program Seasonal Menu 88

Black Box Intelligence

JUNE 4, 2025

So we dug into the real impact of market trends on restaurant performance and the strategies forward-thinking brands are using to stay ahead. Heres what we found. Consumer Behavior Trends Ignoring shifts in consumer behavior is one of the fastest ways to become irrelevant. Preferences around value and experience evolve quickly.

Marketing 91

Marketing Loyalty Program Customer Experience Back of House 91

The Restaurant Group

NOVEMBER 20, 2024

Introduction In the bustling world of dining, how to attract more guests to a restaurant is the secret sauce to success. Develop a Unique Dining Concept Understand Your Target Audience First things first, know your crowd. Building a community around your brand fosters loyalty.

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Loyalty Program Customer Experience Social Media Customer Service 78

The Restaurant Group

FEBRUARY 25, 2025

Introduction Upselling techniques in restaurants are where servers suggest additional or premium menu items to enhance the dining experience. Strengthens Customer Loyalty When guests receive personalized service, they return. Focusing on High-Profit Items Training programs should emphasize selling premium offerings.

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Loyalty Program Customer Experience Customer Service Email Marketing 68

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? Do you have takeout packaging in stock?

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Social Media Restaurant Law Employee Relations Communication 312

7 Shifts

JANUARY 7, 2021

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. With a new year comes new challenges, and after the year for the industry that was 2020, we want to help set your restaurant up for success in 2021. Which is where your restaurant marketing plan comes in.

Marketing 195

Marketing 2021 SEO Loyalty Program 195

Goliath Consulting

OCTOBER 4, 2023

In this blog, we’ll share some holiday marketing ideas and tips to ensure your restaurant remains the go-to spot for festive celebrations. Limited-Time Offers Encourage repeat visits and customer loyalty by introducing limited-time offers. Introduce or revamp your loyalty program around the holidays.

Marketing 195

Marketing Loyalty Program Seasonal Menu Events 195

Goliath Consulting

FEBRUARY 25, 2020

If you’ve been keeping up with our blog posts you’ve probably read what we had to say about millennial food trends in “Our Most Anticipated 2020 Food Trends List.” Gen Z diners are going to use phones as part of their dining experience. But what about Gen Z, the so-called digital generation? Be open to change and innovation.

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Social Media Consumer Goods Loyalty Program Customer Service 210

Focus POS

DECEMBER 22, 2021

Being able to offer more than just dine-in channels is key to bringing in new revenues. Also, the best system for your business will be integrated with your in-house system , automatically sharing orders and customer information for delivery, takeout, and dine-in orders. H3: A strong loyalty program. Online ordering.

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Management Management Loyalty Program Online Ordering 146

ChowNow

MARCH 17, 2021

2020 flipped the restaurant industry upside down, and the restaurant industry statistics compiled in this blog post convey just that. 42% of restaurants plan to invest in customer loyalty programs. 42% of restaurants plan to invest in customer loyalty programs. Restaurant Industry Statistics: Restaurant Trends.

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Mobile Ordering Download Online Ordering 2021 195

ChowNow

FEBRUARY 18, 2021

In this blog, we share four data-driven restaurant marketing tactics to help you boost your online sales. . Restaurant partners that participate in our ongoing email marketing program, the Monthly Taste, see an ROI of 26:1. Once you have access to your customer data, use the learnings to drive both marketing and retention campaigns.

Marketing 195

Marketing Email Marketing Social Media Online Ordering 195

The Restaurant Group

NOVEMBER 9, 2020

diners follow restaurants on social media, and 39% of that group use social media to determine between dining out and delivery. Implementing a virtual presence is “a process that promotes an image, creates loyalty and allows the business to maintain its current clientele as well as attract new customers.” . Source: QSR. 89% of U.S.

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Social Media Loyalty Program Customer Service Customer Experience 164

7 Shifts

NOVEMBER 1, 2022

Make all touchpoints of your restaurant feel like the cool, casual, fusion, or fine dining establishment it is. Or maybe it's unique to your area—like being the only fine dining spot in town. We live in a world where diners are inundated with choices. There are more options for eating out than ever before. Download now.

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Seating Email Marketing Marketing SEO 221

Qu

JUNE 16, 2025

Today’s best loyalty programs offer early access to new menu items, surprise merchandise drops, and exclusive experiences. The numbers are compelling: while someone might spend $20 dining in, catering guests often spend $500 or more per order. Here are the highlights from the webinar conversation: 1.

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Fast Casual 2025 Casual Loyalty Program 52

Restaurant365

FEBRUARY 25, 2020

A full-service restaurant typically includes table service and more involved customer service experiences, spanning fine dining to a sit-down dinner. Generally, restaurants have a profit margin that falls between 3% and 6% (but it can be up to 10%). The profit margin varies by type of restaurant, as explored below. . Catering Services.

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Loyalty Program Point of Sale Fast Casual Online Ordering 183

7 Shifts

JUNE 16, 2024

Best restaurant marketing ideas for 2024 Here are some of the proven and tested restaurant marketing ideas you can try in 2024: Offer your customers rewards using loyalty programs 47% of diners in loyalty programs say they use their memberships a couple of times monthly, and 32% use them several times weekly.

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Marketing 2024 Email Marketing Social Media 195

OneDine

JULY 2, 2025

Mobile & Tablet-First Experiences Phones are the new remote controls for life—and dining is no exception. How OneDine Helps: With integrations into loyalty programs and POS systems, OneDine helps restaurants identify returning guests and serve up relevant, data-driven experiences that drive repeat visits. No waiting.

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2025 Mobile Ordering Loyalty Program Hospitality 52

The Rail

JULY 5, 2024

This blog will explore essential restaurant management tips that will help you enhance profitability and drive success in the competitive food service industry. To improve the dining experience and raise the average check size, concentrate on menu expertise, upselling strategies , and training for customer care representatives.

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Management Management Loyalty Program Point of Sale 130

Lavu

JUNE 13, 2025

The way customers pay is evolving, and restaurants are adapting quickly. If you’re wondering why restaurants are going cashless, the answer lies in speed, security, and customer preference. Cashless systems streamline operations, reduce theft risk, and align with the growing demand for contactless experiences. You read that right.

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2025 Cash Management Mobile Ordering Point of Sale 78

Focus POS

JUNE 2, 2020

First and foremost is the strategic recalibration of quick service restaurant (QSR) and fine dining business models. It’s vital to set your QSR or fine dining restaurant up with the tools that will allow you to weather this storm, and any future storm related to COVID-19, other pandemics or disasters.

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Technology Fine Dining Online Ordering Mobile Ordering 187