Modern Restaurant Management

MAY 21, 2020

Take the Flights restaurant , for example: Partnering up with the Los Gatos Chamber of Commerce, Flights started ‘Feed the Need Bay Area’ to leverage accounting support and marketing talent so that they could support the Bay Area community. Rid yourself of the non-essentials, get back to the basics, and work smart.

Social Media 539

Social Media Food Safety Cash Management Kitchen Safety 539

ChowNow

JANUARY 6, 2021

In this blog, we’ve compiled tactics for restaurant success that will help you start 2021 on the right foot. Even as the bulk of your customers return to indoor dining, many will continue to rely on delivery–for some, due to a desire for added convenience and for others, out of concern for safety. . Keep delivery on the table.

2021 370

2021 Mobile Ordering Online Ordering Download 370

7 Shifts

JULY 30, 2021

From stand-out social media accounts, to good old-fashioned mail marketing, we'll walk you through 12 unique customer-driving ideas! Write a Marketing Plan. Your marketing plan is your restaurant's holy grail, so make sure you take the time to prioritize it. Influencer Marketing. Social Media. Stunnin' (feat.

Social Media 370

Social Media Email Marketing Loyalty Program Website Management 370

Culinary Cues

AUGUST 31, 2024

Every marketer insists that a company have a clear mission statement that is designed to give direction to a company and clearly articulate to the customer and employee, what the company stands for. Ahh…the mission statement. A good mission statement is effective in acting as a guiding light for the way in which a company conducts itself.

Customer Service 414

Customer Service Social Media Customer Experience Reference 414

EATER

FEBRUARY 8, 2021

“We have long admired the work that Chowbotics has done to increase access to fresh meals, with its groundbreaking robotics product and vision,” DoorDash co-founder Stanley Tang said in statement emailed to The Verge. But the Chowbotics acquisition raises interesting questions about DoorDash’s post-pandemic plans.

2014 318

2014 Email Marketing Delivery Customer Service 318

7 Shifts

AUGUST 12, 2020

So far, 2020 has thrown marketing plans, advertising budgets, and restaurant growth out of the window. But as restaurants reopen and business starts to pick up again, it’s important you pick up your marketing plan too. Their business is built on the power of word of mouth—one of, if not the most useful marketing tools in the book.

Marketing 418

Marketing 2020 SEO Loyalty Program 418

Modern Restaurant Management

APRIL 14, 2020

Since the COVID-19 crisis began, the Association has coordinated more than 400,000 emails to Congress from restaurants, employees, consumers and industry supporters—all speaking out about the need for swift and strong federal relief and recovery programs. "Cox Media has been very supportive to us during this difficult time. ."

Online Ordering 530

Online Ordering Back of House Small Business Customer Service 530

The Rail

MARCH 21, 2023

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. It also saves time and improves the overall dining experience. This reduces the risk of spreading germs and viruses.

Social Media 278

Social Media Email Marketing Front of House Customer Experience 278

Goliath Consulting

OCTOBER 19, 2020

Part of its upsurge comes from off-premise dining becoming widely adopted due to the pandemic, but there’s been an overall uptick in digital sales that’s helped drive-thrus gain significant traction. 2020 has been quite a learning experience. Here are our best guesses for the business trends of 2021. DESIGN: It’s a new era of drive-thrus.

2021 339

2021 Food Safety Point of Sale Kitchen Safety 339

The Restaurant Group

MAY 31, 2025

Restaurant email marketing is your secret ingredient to standing out, creating memorable dining experiences, and significantly boosting revenue by nurturing strong customer relationships. Why It Helps Small Restaurants Email marketing is a budget-friendly, highly effective strategy ideal for small restaurants.

Email Marketing 78

Email Marketing Loyalty Program Online Ordering Seasonal Menu 78

7 Shifts

OCTOBER 9, 2020

Diners are turning to online ordering in increasing numbers because of COVID-19 pandemic restrictions on on-premise dining. According to a survey conducted by S&P Global Market Intelligence, 40% of Americans are ordering more food for takeout and delivery now than they were before the pandemic.

Design 397

Design Online Ordering Social Media Mobile Ordering 397

Culinary Cues

JUNE 16, 2020

Is the relationship of food and dining much less important to all stakeholders? Dining out was unavailable and we got by, we re-introduced ourselves to cooking at home and dusted off those skills that had been dormant, or added some new ones that had here-to-for not existed.

Social Media 370

Social Media Entertainment Customer Experience Email Marketing 370

Modern Restaurant Management

NOVEMBER 22, 2019

While creative, interesting content is going to improve SEO, it’s still important that every page of your restaurant’s website clearly and accurately describes the food, atmosphere, and overall dining experience patrons can expect when they arrive. For most modern consumers, the first taste of a restaurant happens virtually.

SEO 349

SEO Social Media Email Marketing Customer Experience 349

7 Shifts

MARCH 10, 2021

Market Your Restaurant Less time, a smaller staff, and tight budgets mean restaurateurs wear lots of hats. One of the most important is that of the marketer – after all, it's how you generate customers. Marketing is an integral part of every business plan. Successful restaurant owners have many traits in common.

Management 370

Management Management Small Business Email Marketing 370

Culinary Cues

APRIL 26, 2020

Having your chef walk through the dining room and connect with guests is a way to make customers feel special and provides an opportunity for them to ask serious questions about the menu. There is so much to think about, so many decisions to make, and so much angst about what the future holds. Everything helps.

Guest Recovery 413

Guest Recovery Kitchen Safety Customer Service Food Safety 413

ChowNow

NOVEMBER 11, 2020

In this blog, we’ll share strategies that will help you educate your customers on harmful commissions and incentivize them to order directly from you. . In fact, diners often pay up to 42 percent more when using restaurant delivery apps than when ordering for takeout or dine-in, according to The NPD Group.

Ordering 345

Ordering Loyalty Program Online Ordering Mobile Ordering 345

Goliath Consulting

JUNE 8, 2023

Welcome to the Goliath Consulting Group blog, where we share valuable insights and expert advice to help you excel in the competitive restaurant industry. Additionally, envision future growth opportunities, innovative menu additions, and effective marketing strategies to maintain a competitive edge.

Dietary Restrictions 195

Dietary Restrictions Email Marketing Social Media Customer Experience 195

Harbor Touch

MARCH 18, 2025

Financial and Marketing Strategies 7. Market Smarter with Targeted Efforts Random ads drain cash. Kick off marketing for busy seasons early with discounts to draw crowdsthink a midweek special when traffic dips. Use customer lists from your records to email tailored offers. It revealed more than any resume could.

Management 148

Management Management Seasonal Menu Cash Management 148

7 Shifts

MAY 31, 2024

Let’s be honest - you’re a restaurant operator, not a marketing expert. However, with so much software on the market today, how do you know what to use and where to start? To help you out, we've listed some of the most used tools that even beginners in digital marketing can easily navigate.

2024 221

2024 Marketing Email Marketing SEO 221

Modern Restaurant Management

APRIL 2, 2020

Customers can also sign up on the website to receive email updates as new information is posted on the site. Funds will be available to restaurant employees who can demonstrate that they: Worked on a part- or full-time basis in the restaurant industry for at least 90 days during the past year. Live in the U.S., an overseas U.S.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It all starts with a great marketing plan. Your marketing plan is the cornerstone of your restaurant's success and business plan. Marketing Plan Template.

Seating 221

Seating Email Marketing Marketing SEO 221

Goliath Consulting

AUGUST 24, 2023

In today’s competitive food industry, effective local restaurant marketing is the key to success. For restaurants seeking to increase their customer base, enhance visibility, and build long-lasting relationships with patrons, a well-rounded marketing strategy tailored to the local community is essential.

Loyalty Program 195

Loyalty Program Marketing Email Marketing SEO 195

ChowNow

FEBRUARY 18, 2021

This critical information—such as email addresses, ordering trends, and so on— can help spur business decisions and inform data-driven restaurant marketing tactics. In contrast, the typical ChowNow restaurant location has about 2,228 customers in their database that they can market to.

Marketing 195

Marketing Email Marketing Social Media Online Ordering 195

Restaurant Engine

DECEMBER 25, 2024

All of your marketing how do you communicate with people? What is your brand voice, the graphic style of your imagery and video , and the text on your menu, website, email marketing, and social media accounts? Use your blog to deepen your relationships with your customers further by sharing more of your brand narrative.

Social Media 93

Social Media Customer Experience Email Marketing Customer Service 93

Modern Restaurant Management

MAY 12, 2020

Dining Bond Goes Global. The Dining Bond Initiative, a campaign that helps get funds to restaurants impacted by the coronavirus COVID-19, has gone global. The idea of purchasing Dining Bonds seemed to strike a chord with the public as a way to provide much needed financial support in order to help restaurants stay in business.

Mobile Ordering 376

Mobile Ordering Online Ordering Food Order Hospitality 376

Restaurant Business

JULY 8, 2025

Starting this month, DoorDash customers in Seattle will see higher service fees, the company said in a blog post on Tuesday. The company said Seattle is now the most expensive delivery market in the U.S., By Joe Guszkowski on Jul. By Joe Guszkowski on Jul. Customers have already been paying a separate $4.99

Delivery 172

Delivery Restaurant Law Leadership Fast Casual 172

ChowNow

JULY 10, 2024

Target market : Identify your primary customer base and include details as to why you’re specifically targeting the particular demographic. Make sure you highlight the type of cuisine you’ll be offering and the style of your service (casual dining, fine dining, etc.)

Point of Sale 221

Point of Sale Email Marketing License Customer Service 221

7 Shifts

JUNE 16, 2024

This is where being well-equipped with a fool-proof restaurant marketing plan comes in. After analyzing the latest industry trends, viral content, and successful campaigns, we have developed an all-in-one marketing guide to help you craft your strategy to attract new customers and keep your previous diners coming back.

Marketing 195

Marketing 2024 Email Marketing Social Media 195

7 Shifts

MARCH 27, 2020

However, many states that are forcing restaurants to stop their dine-in services are allowing them to operate as takeout and delivery-only establishments. Can you give dine-in related employees other tasks to do that will benefit your business and ensure that they don’t lose their income? Do you have takeout packaging in stock?

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

ChowNow

JANUARY 6, 2022

In this blog, we’ve compiled tactics for restaurant profitability that will help you start 2022 on the right foot. Even as the bulk of your customers return to indoor dining, many will continue to rely on delivery–for some, due to a desire for added convenience and for others, out of concern for safety. . Keep delivery on the table.

2022 195

2022 Mobile Ordering Online Ordering Download 195

Goliath Consulting

AUGUST 2, 2022

Restaurants found that ramping up their delivery services had mitigated some of their losses from in-person dining during 2020 and 2021. However, with most marketing-related things, restaurants must make consumers aware of their delivery, takeout, and online ordering services. How to build an off-premise dining experience.

Delivery 195

Delivery Online Ordering Food Website Management 195

Goliath Consulting

AUGUST 1, 2023

In this blog, we will delve into the fascinating world of Japanese cuisine, exploring emerging trends, profitable concepts, and sharing invaluable insights that will help restaurant owners to successfully incorporate this delectable cuisine into their offerings. According to IBISWorld, the sushi restaurants industry in the US has grown 1.7%

Innovation 195

Innovation Fine Dining 2021 Email Marketing 195

7 Shifts

JANUARY 31, 2024

Marketing & advertising It's your job to ensure the restaurant's seats are full, especially if you're not part of a massive franchise that benefits from corporate advertising. This means that managers tend to bear more of the marketing responsibilities and have to know how to use digital marketing platforms effectively.

Management 397

Management Management Kitchen Safety Front of House 397

The Restaurant Group

MAY 17, 2025

A restaurant referral program is a straightforward marketing strategy designed to reward current guests when they recommend your restaurant to their friends or family. Why Referral Programs Matter for Restaurants Referral programs thrive on word-of-mouth marketing, one of the most trustworthy forms of advertising.

Loyalty Program 78

Loyalty Program Social Media Customer Experience Email Marketing 78

Goliath Consulting

JUNE 23, 2023

Menu Engineering By analyzing customer feedback, sales data, and market trends, AI can assist restaurants in optimizing menu offerings, identifying popular dishes, and creating new culinary experiences tailored to customer preferences. Restaurants can leverage AI-powered chatbots to provide instant, personalized assistance to customers.

Email Marketing 195

Email Marketing Customer Experience Social Media Customer Service 195

7 Shifts

OCTOBER 9, 2019

That’s why digital marketing is so important. Read on to learn more about creative digital marketing ideas you can get started on today. You’re craving eggs benedict, and you want to go somewhere that’s well-reviewed, close to you, and not too busy. And if that information isn’t there, people will go somewhere else.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Goliath Consulting

APRIL 4, 2023

Independents Remain Strong During the height of COVID-19, the survey found that the top three concept segments include Casual Dining, Fast Casual, Build-to-Order and Carryout/Delivery. The market segments up to 89% of the independent pizzeria market. The market segments up to 89% of the independent pizzeria market.

2023 195

2023 Fast Casual Point of Sale Email Marketing 195