Focus POS

JUNE 2, 2020

First and foremost is the strategic recalibration of quick service restaurant (QSR) and fine dining business models. According to the National Restaurant Association, the food service industry has encountered a shortfall of $80 billion and counting. Make sure that your restaurant technology stack includes functionalities like: .

Technology 187

Technology Fine Dining Mobile Ordering Online Ordering 187

Focus POS

SEPTEMBER 10, 2020

Industry-Focused POS. Look for POS software made specifically to handle the industry challenges you face on a daily basis, and the data necessary to identify and solve those challenges. Cloud-based POS is especially important. Online ordering isn’t just important for customer safety and satisfaction, however.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Goliath Consulting

FEBRUARY 8, 2022

The restaurant industry has been slowly adopting new innovative technology and digital solutions as of recent. Since 2020, this has led to an increase of new technology systems for restaurants and helped them adapt to a new digital reality. QR codes have been mentioned a few times in our blogs. Food locker systems.

2022 78

2022 Technology Online Ordering Customer Service 78

Restaurant Technology Guys

NOVEMBER 21, 2019

Bar POS and nightclub POS features are both tremendously important in ensuring the profitability of these types of outlets; not only by providing management with excellent up-to-the-minute data but also by permitting front of house staff to devote the maximum amount of time to providing excellent customer service.

POS 78

POS Bar Front of House Customer Service 78

Mad Mobile

FEBRUARY 22, 2024

Statistic Detail 46% 46% of adults think technology has a positive impact on their restaurant experience. 65% 65% of customers prefer self-service kiosks. 25% to 95% Boost to profits spurred by a 5% increase in customer retention via loyalty programs. trillion in 2024. trillion U.S.

2024 40

2024 Technology Customer Experience Dietary Restrictions 40

7 Shifts

MARCH 10, 2021

A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel. Invest in Technology Accounting and inventory management software are just a couple of the technologies that small business owners should invest in.

Management 370

Management Management Small Business Email Marketing 370

Restaurant365

APRIL 16, 2021

With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total).

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Modern Restaurant Management

APRIL 5, 2022

In this blog, we will discuss the various facets being utilized to enhance the entire operation of the ghost kitchen efficiently. For instance, Denny's, an American table service diner-style restaurant chain, launched two ghost kitchen brands in 2021 to increase its market share. POS systems have evolved into operations hubs.

Online Ordering 197

Online Ordering Point of Sale Website Management Inventory 197

7 Shifts

APRIL 3, 2020

That is what we are going to answer in this blog—providing you with steps you can take right now to reduce your costs and boost your revenue to keep your restaurant profitable during COVID-19. Download all the data from your restaurant POS or back-office management platform to get a sense of how your restaurant is operating today.

BOH 368

BOH POS Influencer Point of Sale 368

7 Shifts

FEBRUARY 26, 2021

Native or first-party delivery doesn't rely on a separate service to take and send out orders. This comes with two huge advantages: high margins and owned customer data. Owning your customer and delivery data is invaluable. Owning your customer and delivery data is invaluable. Logistics and Delivery ??

Online Ordering 341

Online Ordering Ordering Customer Service Food Order 341

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. And restaurateurs get great customer reviews and a higher check average. Offer customizations and add-ons.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

Chowly

MARCH 21, 2023

Customer appetites, holiday trends, best practices — all of these and more morph over time. Technology can help significantly in this regard, but it’s important to know what you’re looking for and why. Technology can help significantly in this regard, but it’s important to know what you’re looking for and why. Is it flexible?

Technology 52

Technology Consumer Goods Customer Service Customer Experience 52

Clover - Restaurants

MAY 7, 2024

While your customers may never meet BOH team members, these restaurant jobs are essential to delivering a fantastic hospitality experience. With a proactive mindset, you’ll supervise cooks and BOH staff, prioritizing, assigning, and delegating duties to ensure successful service execution for every customer.

Back of House 52

Back of House BOH Kitchen Safety Front of House 52

Lavu

MARCH 6, 2020

The success of a restaurant depends on the ability to attract and retain customers. To improve restaurant customer engagement and satisfaction, restaurant leverage should technology to offer better services. At the heart of restaurant technology for marketing is customer analytics. Customer Engagement.

Technology 78

Technology Marketing Loyalty Program Social Media 78

7 Shifts

AUGUST 26, 2021

The fast-paced nature of the restaurant industry makes it difficult for owners and managers to sit down, let alone read reports, restaurant magazines and blog posts to gain industry knowledge. The Restaurant Technology Guys. As you probably guessed, this podcast has everything to do with restaurant technology. podcast website.

Coaching 195

Coaching Website Management Email Marketing Retail 195

Focus POS

SEPTEMBER 3, 2020

As the competition grows ever fiercer and restaurant owners are tasked with boosting efficiency to keep up, technology plays an increasingly important role in operations. By integrating a kitchen display system into your POS, you can consolidate data and access a variety of reporting features. Increased customer satisfaction.

POS 174

POS Waste Customer Service Customer Experience 174

Focus POS

DECEMBER 8, 2021

During a “normal” year, restaurant owners and operators face issues such as cash flow and capital, inventory management, hiring and training and providing excellent customer service. On top of that, outdated or complicated technology can frustrate staff and invite errors when people are in a rush. It’s Challenging.

Mobile Ordering 148

Mobile Ordering Point of Sale Cash Management Food Supply 148

QSR Automations

APRIL 29, 2024

In the fast-paced world of corporate hospitality, concessions, and quick service, the ability to efficiently manage high volumes of orders is paramount. ” Concessions/Quick Service In the bustling world of concessions and quick service, speed is of the essence. The result?

Social Media 52

Social Media Demo Food Customer Service 52

Ordyx

MARCH 28, 2021

Service is key here. This article will cover some restaurant tips and a couple of ways your POS system can help boost productivity in your establishment and ultimately increase profits. Your POS system is a great tool for enabling confidence in choosing the exact number of employees needed for each shift.

POS 52

POS Inventory Point of Sale Email Marketing 52

Restaurant365

NOVEMBER 5, 2019

Today, streamlining the restaurant inventory management process is aided by technology such as restaurant inventory management software. Restaurant Technology and Its Relationship with Inventory Management. How an Inventory Management System is Different than a POS System for Inventory Management.

Inventory 74

Inventory Technology Management Management 74

Focus POS

DECEMBER 11, 2019

Who is the next-generation customer and what are their expectations? Today’s diners are well-connected, tech savvy, and expect a high-quality restaurant customer experience—whether visiting a five-star restaurant, fast-casual, or the drive-through. Menu and order Customization. Excellent service in-house and out-of-house.

Customer Experience 136

Customer Experience 2020 Loyalty Program Fast Casual 136

Focus POS

SEPTEMBER 9, 2021

On one end, they struggle to keep customers amid safety concerns, and on the other end, they face difficulties trying to attract enough workers to meet customer demands. As a result, between appeasing customers and staff, restaurants are beginning to feel desperate and overwhelmed. Add Kiosks to Boost Customer Satisfaction.

Mobile Ordering 97

Mobile Ordering Online Ordering Food Safety Kitchen Safety 97

Qu

APRIL 24, 2023

Implementing more nimble, digital-forward technology is no longer “nice to have” for quick serve and fast-casual restaurants. As Freebirds World Burrito chief technology officer (CTO) Dawn Gillis told us, fear of the unknown often keeps restaurant operators from making critical steps towards tech advancement.

Technology 52

Technology Fast Casual Loyalty Program Mobile Ordering 52

BNG Point of Sale

DECEMBER 6, 2021

In this blog post, we will discuss what you need to know about ADA compliance for POS systems so that you can keep your business compliant. . Why Do You Need ADA Compliance for Your POS System? In addition to other ADA compliance requirements, your POS system must be accessible. What i s ADA Compliance?

POS 52

POS Employee Relations Restaurant Law Point of Sale 52

Focus POS

APRIL 16, 2020

Though your regular in-house dining may be closed down, you can leverage pickup and delivery services to stay in business while ensuring the safety of employees and customers alike. . Put the Right Technology Tools into Place. Leverage mobile technology to take safe, secure payments car-side or door-side.

Delivery 160

Delivery Front of House Mobile Ordering Download 160

Mad Mobile

JANUARY 30, 2024

In today’s fast-paced world where convenience is king and customer experience reigns supreme, restaurants are switching up their service game. Welcome the simplicity and efficiency of tableside ordering services. Kiosks : Kiosks allow customers to order and pay at the device. What is tableside ordering?

Ordering 40

Ordering Mobile Ordering Customer Service Customer Experience 40

Focus POS

APRIL 28, 2020

Over the last few decades, restaurant technology has made rapid advancements to keep up with the evolving industry. What started out as a simple cash register has developed into the backbone of a restaurant’s technology infrastructure. Outdated POS systems won’t work when the internet connection is lost, which leads to downtime.

Point of Sale 136

Point of Sale Mobile Ordering Online Ordering POS 136

Restaurant Technology Guys

FEBRUARY 26, 2023

Join our resident Business Ninja Max, together with the CRO of Custom Business Solutions, Jeremy Julian, as they talk about the software that helps manage restaurants – a restaurant POS system. Maximize every customer interaction with a digital-first approach to running your restaurant.

Specials 77

Specials Point of Sale POS Reference 77

Qu

OCTOBER 12, 2023

You should be able to customize and build your restaurant tech stack the way you want. At Qu we believe in flexible APIs that are rooted in modern micro-services software architecture. It’s 2024. That is, the way that best serves your guests, franchisees, and operating teams.

2024 52

2024 POS Customer Service Technology 52

Ordyx

JUNE 19, 2019

Every business has its own needs, but one thing is for sure: technology is always there to help. Restaurants have a specific set of needs, and typically, there are several technology options to consider for each. Here’s how to choose the most critical pieces of technology for your restaurant.

Technology 52

Technology Point of Sale POS Employee Relations 52

Ordyx

DECEMBER 19, 2019

Whether it’s worrying about staffing, keeping up with inventory levels, ensuring customer satisfaction, or a host of other problems, restaurant owners are constantly on the move and constantly trying to increase their restaurant’s potential. About the Author: Coleman Howard Coleman Howard is a Marketing Manager for Ordyx POS.

POS 52

POS Email Marketing Point of Sale Demo 52

Focus POS

SEPTEMBER 17, 2020

However, the regulations aren’t entirely uniform across the board for how restaurants can offer this service. Do you offer your own delivery service, or will you need to integrate with a third-party? Online ordering helps keep customers safe while offering a new convenience. Whereas in Hawaii, laws are a little different.

License 162

License Restaurant Law Online Ordering Uniforms 162

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. And restaurateurs get great customer reviews and a higher check average. Offer customizations and add-ons.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Focus POS

DECEMBER 4, 2020

Online ordering provided a way for restaurateurs to reach customers within the comfort and safety of their own homes, shifting online ordering functionality from a nice-to-have feature to an absolute necessity. Restaurateurs need to invest in a system that will improve operational efficiency while also meeting customer demand.

Online Ordering 146

Online Ordering Ordering Mobile Ordering Point of Sale 146

Focus POS

AUGUST 19, 2020

If you have the available space, patio seating is a great way to boost your sales and keep customers safe during the pandemic. Many customers bring their dogs everywhere, and trendy establishments allow pet owners to bring their four-legged friends along. A space for live entertainment can bring in customers on the weekends.

Seating 174

Seating Outdoor Restaurant Law POS 174

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

iTab POS

NOVEMBER 11, 2018

The Importance of Social Media Technology and Imagery in Food Businesses. Supplying customers with just a product is the bare minimum you can do now. So, how can restaurants enhance their customers’ experience? One way is through the integration of technology. Read articles in our marketing blog category.

Technology 45

Technology Social Media Food Customer Experience 45