7 Shifts

MARCH 10, 2021

There are many reasons why a restaurant fails — no industry experience on the part of the owner, poor location, not enough operating capital — but the main reason is a lack of planning. A successful business plan covers everything from the food you’ll serve to how your restaurant will look and how you want your customers to feel.

Management 370

Management Management Small Business Email Marketing 370

Restaurant365

DECEMBER 6, 2019

A mobile POS can help any restaurant looking to improve server productivity, increase revenue, and overall streamline their front of house operations. What is a Mobile POS? A mobile POS (or MPOS) is a handheld version of a standard cloud-based POS terminal. 4 Ways a Mobile POS Can Increase Revenue in Your Restaurant.

POS 117

POS Blog Mobile Ordering Front of House 117

Culinary Cues

JUNE 23, 2024

Why are more and more restaurants reducing service and menus or closing their doors because of a labor shortage while customer demand for the restaurant experience is on the rise? Why is it that culinary schools are faced with declining enrollments?

Uniforms 448

Uniforms Front of House Back of House Food Supply 448

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Your guests have a personalized and better experience. Better guest experience.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

7 Shifts

AUGUST 18, 2021

You may serve the best food on the block, but if your restaurant doesn't match its dishes with plausible customer service, your customers may never come back. That's why it's important to provide an outstanding dining experience from the second your customer's enter your restaurant, till the moment they leave.

Customer Service 369

Customer Service Customer Experience Online Ordering Loyalty Program 369

Focus POS

APRIL 21, 2020

According to the National Restaurant Association, guests prefer to interact digitally with eateries, by ordering, paying, specifying pickup or delivery and saving order preferences under their customer profiles. Restaurant cloud POS software can future-proof your business and add functionalities that are intuitive, reliable and mobile.

POS 164

POS Mobile Ordering 2030 Customer Experience 164

Restaurant Technology Guys

MARCH 4, 2020

Think about restaurant technology and you probably think immediately of your restaurant POS system – and these devices are certainly wonderful tools for maximizing your productivity and hence your profits. The post Restaurant Technology: It’s All About the Customer Experience appeared first on Restaurant Technology Guys.

Customer Experience 126

Customer Experience Technology POS Blog 126

Modern Restaurant Management

APRIL 2, 2020

Any restaurant — Toast customer or not — can be listed on the site.Toast is committing up to $250,000 in matching contributions to World Central Kitchen and the Restaurant Workers’ Community Foundation. ” NCR wants to help its restaurant customers during this difficult time.

Employee Relations 516

Employee Relations Healthcare Online Ordering Customer Service 516

7 Shifts

MAY 11, 2020

We don't want to reopen the restaurants unless we know that we can provide a safe and healthy work environment and eating environment for our customers. Restart your POS subscription Reactivate your 7shifts account Reactivate your payroll system Reactivate your guest management or reservation systems Reactivate your music system 4.

BOH 368

BOH Food Safety FOH Equipment 368

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

SEPTEMBER 26, 2022

If you're new to the industry and are wondering what experience you'll acquire in a restaurant job, or if you're an industry vet looking to clearly communicate your abilities and skills on a restaurant resume, read on for 20 distinct skills learned while working in a restaurant. Making Your Resume Stand Out. Cross-contamination. Undercooking.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Focus POS

MAY 5, 2020

POS software for restaurants does more than just process transactions. On the front end, POS software for restaurants empowers employees to do their jobs better, faster, and more accurately. If you aren’t convinced, here are five reasons why you should implement POS technology this year: Simplify Inventory Control.

POS 120

POS Mobile Ordering Point of Sale Inventory 120

The Restaurant Group

FEBRUARY 23, 2025

With a solid Restaurant Inventory Management system, your kitchen runs like a well-tuned engine, keeping operations smooth and your customers happy. Improving Operational Efficiency and Customer Satisfaction Orders are fulfilled on time without delays. Well-stocked kitchens ensure a seamless dining experience.

Inventory 88

Inventory Management Management Audits 88

Focus POS

DECEMBER 19, 2019

You will also have to take shifting industry trends, evolving customer demands, and your competitors into consideration. CTA link: Get your free buyer’s guide: Focus POS Systems. Make sure, however, that your POS doesn’t wholly depend on an internet connection to run. Choose the Right Hospitality POS Software.

POS 107

POS Hospitality 2020 Loyalty Program 107

Focus POS

SEPTEMBER 10, 2020

Industry-Focused POS. Look for POS software made specifically to handle the industry challenges you face on a daily basis, and the data necessary to identify and solve those challenges. Cloud-based POS is especially important. Online ordering isn’t just important for customer safety and satisfaction, however.

POS 97

POS Loyalty Program Email Marketing Mobile Ordering 97

Focus POS

OCTOBER 1, 2020

Operating a restaurant requires a certain degree of understanding when it comes to customers. You need to be relevant, and to do that, you must be in touch with what customers want so that you can deliver on those expectations. Customers love loyalty programs. Believe it or not, this isn’t always easier said than done.

Loyalty Program 187

Loyalty Program Email Marketing Coupons Customer Service 187

7 Shifts

MARCH 27, 2020

What measures can you take to make customers feel more comfortable ordering from you? Whether you decide to close your restaurant partially or fully, it’s important to communicate your decision properly to staff and customers. Make sure that staff know about your COVID-19 restaurant closure before customers do.

Social Media 312

Social Media Restaurant Law Employee Relations Communication 312

Clover - Restaurants

OCTOBER 18, 2024

To keep things running smoothly, restaurants need a well-defined split check policy that ensures consistency and efficiency for both customers and employees. A smart approach to splitting checks can elevate the dining experience, streamline restaurant operations , and minimize disputes at checkout.

Dietary Restrictions 52

Dietary Restrictions POS Mobile Ordering Customer Experience 52

Social Hospitality: Restaurants

JULY 5, 2019

Use vivid images on each account to arrest the eyes of customers. Post pictures of your customers, staff, interiors, and more. Customer Relationship Management (CRM) is one of the most important ways to get people to come back to your restaurant. Categorize your customers into different groups like active, new, etc.,

Marketing 170

Marketing Social Media Loyalty Program Email Marketing 170

Focus POS

JUNE 17, 2021

Bar Software that Boosts Your Revenue: How POS Affects Your Profits. However, you must be careful: the wrong POS software can lead to long lines and errors, and force your target audience to have a drink with their friends somewhere else. That way, you can reduce the wait time and allow each server to get more customers.

Bar 148

Bar Cash Management POS Point of Sale 148

Focus POS

SEPTEMBER 3, 2020

They provide clear, easy-to-read instructions for each order, complete with modifiers and customer instructions, so that your kitchen staff can better prioritize, and you can achieve greater accuracy. By integrating a kitchen display system into your POS, you can consolidate data and access a variety of reporting features.

POS 174

POS Waste Customer Service Customer Experience 174

Clover - Restaurants

DECEMBER 12, 2024

Have a goal and understand your customer First, you need to be clear about what your goals are for your business. Or, are they willing to pay a premium for unique experiences? Surveying customers or analyzing sales data can help pinpoint which changes to the happy hour menu could spark interest.

Menu 52

Menu Social Media Entertainment Customer Experience 52

7 Shifts

SEPTEMBER 15, 2021

There is a way, to both grow profits and upgrade your customer experience at the same time: suggestive selling. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. Your guests have a personalized and better experience. Better guest experience.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Restaurant365

JANUARY 2, 2020

Whether you’re wondering how much inventory to order next week, or how many employees should be scheduled over the holidays, a restaurant sales forecast, driven by POS data, can help you make better data-driven decisions. The importance of your POS data. Using POS data for accurate restaurant sales forecast.

POS 97

POS Point of Sale Inventory Information 97

Focus POS

FEBRUARY 10, 2022

All-in-one POS systems should make your life easier, not add to the list of items that need to be managed. Collaborating with a single restaurant solution provider is a great way to make shopping for a restaurant management system a seamless experience. Customer Experience. Emailing customer receipts.

Mobile Ordering 146

Mobile Ordering Point of Sale Website Management Loyalty Program 146

ChowNow

JULY 10, 2024

Launching a restaurant is an exciting journey that can be filled with lots of twists and turns, but there’s a lot of effort and intention that goes into the process before you even open your doors to customers. It’s why people ultimately become loyal customers and tell their family and friends to check it out for themselves.

Point of Sale 221

Point of Sale Email Marketing License Customer Service 221

Focus POS

OCTOBER 1, 2021

San Antonio, TX – October 1, 2021 – Focus POS, a leading provider of restaurant management software, announces the availability of Focus eGift digital gift card solution. Customers can also purchase eGift cards they can use themselves. About Focus POS. To learn more, visit www.focuspos.com.

POS 148

POS Online Ordering Website Management Customer Experience 148

Restaurant365

APRIL 16, 2021

With the demand for takeout being at an all-time high, restaurants have turned to ordering services like Grubhub and UberEats to connect with new local customers looking for food. These ordering platforms charge multiple fees to your customers and also have high commission rates (typically 10-15% of the order total).

Online Ordering 78

Online Ordering Blog Ordering Front of House 78

Lavu

JULY 22, 2024

Alright, restaurateurs, it’s time to get real about your POS system. The Limitations of Standard POS Systems Let’s face it: those one-size-fits-all POS systems are about as useful as a dull knife in a professional kitchen. Configure the POS interface, workflows, and features to match your specific needs.

POS 78

POS Fast Casual Customer Service Fine Dining 78

7 Shifts

NOVEMBER 1, 2022

They're people leaders, customer service providers, line cooks, inventory managers, occasional bartenders, public relations reps, number crunchers, and even marketers. It is your roadmap to attracting and retaining customers. Identify Target Customers. Restaurant owners and operators wear a lot of hats. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Focus POS

AUGUST 12, 2020

Poor Customer Satisfaction . Unhappy customers means bad business. If your customers aren’t happy, that means you aren’t paying enough attention to their needs. Customer satisfaction must be prioritized. If customers aren’t satisfied, it is a result of mismanagement. . Poor Customer Experience .

Management 167

Management Management Customer Experience Customer Service 167

Focus POS

MAY 24, 2021

After all, wouldn’t you prefer having your customers come to your dining room, pick up their food, or utilize your in-house delivery service? Unfortunately, the reality of customer expectation is simple: convenience is king. Wider Customer Base. Read on to learn more. .

Delivery 139

Delivery Customer Service POS Online Ordering 139

The Rail

JULY 5, 2024

This blog will explore essential restaurant management tips that will help you enhance profitability and drive success in the competitive food service industry. Strategic Menu Engineering Menu engineering is a strategic approach to designing your menu to maximize profitability and customer satisfaction.

Management 130

Management Management Loyalty Program Point of Sale 130

Focus POS

JUNE 2, 2020

This clearly points to the fact that consumers are not willing to give up the convenience and experience of a restaurant meal even when faced with the most challenging of barriers. SMS text messaging alerts to customers when orders are ready. . This helps redirect dine-in business and serves customers efficiently. .

Technology 187

Technology Fine Dining Online Ordering Mobile Ordering 187

Hot Schedules

AUGUST 25, 2021

A recent survey from Fourth and Nation’s Restaurant News reveals 59 percent of operators across America do not have any complex business intelligence, limiting insights to what can be gleaned from POS data , basic reporting, and/or spreadsheets. Service & Experience: Employee Engagement, Employee Productivity, Customer Satisfaction.

Management 138

Management Management Food Safety Leadership 138

Focus POS

DECEMBER 22, 2021

Additionally ordering online is always an option to customers with an internet connected device, offers them a higher level of convenience, and it helps restaurants reach a much larger audience. Look for loyalty program software that integrates with your POS system, allowing you to collect important data points from your customers.

Management 146

Management Management Loyalty Program Online Ordering 146

Veloce POS Blog

OCTOBER 18, 2023

The post How Blaxton Pub & Grill improved efficiency and customer experience with PayFacto and Veloce POS appeared first on POS Veloce HQ. With four active locations in the Quebec region and three more under construction, the franchise is taking the market by storm.

Customer Experience 52

Customer Experience POS 2013 Franchise 52