7 Shifts

MAY 11, 2020

It’s been months since restaurants across the US, Canada, and beyond were forced to shutter their dining areas in the wake of the COVID-19 outbreak. Plus, as part of our COVID-19 resources initiative , it’s time we pivot our own content to help your restaurant have a successful reopening. I'm so sorry, I'm not doing that anymore.’

BOH 368

BOH FOH Food Safety Equipment 368

7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. What is suggestive selling? Better guest experience.

Loyalty Program 369

Loyalty Program Customer Experience Customer Service Point of Sale 369

7 Shifts

OCTOBER 9, 2019

Having an online presence that’s consistent, accessible, and engaging is one of the best ways for your restaurant to make a great first impression to prospective customers. Now more than ever, people are going online first and foremost when they want to find a new restaurant or learn more about one they’d like to try. Not convinced?

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

Culinary Cues

OCTOBER 19, 2020

Sometimes the strategy is systemic and doesn’t waver, while at other times each day will be unique. [] PROJECT MANAGEMENT. Anyone who has tied on an apron in a professional kitchen understands the physical nature of the work. We know about the aching muscles, the throbbing feet, the faltering knees, and the heat – did I mention the heat?

Restaurant Law 444

Restaurant Law Communication Café Take-out 444

QSR Automations

FEBRUARY 19, 2024

The latest e-book from Hospitality Technology, sponsored by QSR Automations, explores the relationship between kitchen display systems and a reliable, integrated, easy to use, and automated back of house — including challenges such as flexibility and barriers to implementation. However, there is room for even more growth.

Technology 52

Technology Social Media Demo Back of House 52

Chowly

FEBRUARY 23, 2024

Overview In 2023, small restaurant owners faced challenges but stayed strong, supported by loyal customers and robust spending. The economy defied expectations, avoiding a downturn, thanks to successful efforts by the Federal Reserve. Despite ongoing cost pressures, the industry is expected to expand.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Culinary Cues

APRIL 25, 2021

Little attention is paid to the “experience” of eating which is made perfectly clear by the incredible growth of drive thru delivery and systems designed to move people and turn tables (or cars). I find it very interesting how diverse the food experience is. In all cases, the process of eating is important and accomplishes similar goals.

Food 418

Food Fine Dining Café Customer Experience 418

Culinary Cues

APRIL 26, 2020

Building a well thought out strategy for starting up the restaurant engine after we move forward is paramount and will, in the process of thinking it through, give every chef and restaurateur a spark of excitement to lean on. There is so much to think about, so many decisions to make, and so much angst about what the future holds.

Guest Recovery 310

Guest Recovery Kitchen Safety Customer Service Food Safety 310

Culinary Cues

DECEMBER 30, 2019

I have the privilege of working with many different restaurants and food businesses. Some have their feet planted firmly on the ground with a system that is time tested and solid, while others tend to drift in and out of consciousness. One of the most important goals of any restaurant is dependability and consistency.

Cash Management 266

Cash Management Point of Sale Leadership Website Management 266

Goliath Consulting

JUNE 23, 2023

In today’s ever-evolving technological landscape, the restaurant industry stands poised to embrace innovation and transformation. Artificial intelligence (AI) has emerged as a groundbreaking tool that is revolutionizing the way restaurants operate.

Email Marketing 78

Email Marketing Customer Experience Social Media Technology 78

7 Shifts

SEPTEMBER 26, 2022

Working in a restaurant is something more than 11 million people in the United States do. It's one of the most hands-on jobs you can have - and equips employees with an abundance of restaurant skills as a result. Plus tips for writing a killer restaurant resume to get the position in the first place. Table of Contents.

Front of House 370

Front of House Back of House Kitchen Safety Food Safety 370

Restaurant365

SEPTEMBER 23, 2021

Every business relies on good accounting, but it is especially true in the competitive restaurant industry. Whether you’re a bookkeeper, accountant, restaurant owner, or store-level manager, understanding the basics of accounting can pay dividends for your business. How is restaurant accounting different?

Cash Management 147

Cash Management Point of Sale POS Inventory 147

Restaurant365

OCTOBER 29, 2021

Your back-office restaurant technology can be used to help grow both guest loyalty and your business. Restaurants are devoting time, energy, and marketing resources to improve the customer experience. Ultimately, many of the same things that help your guest experience also end up helping support restaurant operations as well.

Customer Experience 158

Customer Experience Technology Mobile Ordering Inventory 158

Bingage

APRIL 14, 2021

Then being a restaurant owner, why wouldn’t you prefer the latest restaurant technology for the business’s smooth operation & long-term growth. We all are aware that, Restaurant business owners are now adopting effective solutions that can automate operational work, minimise physical burden and improve business sales.

POS 97

POS Loyalty Program Online Ordering Point of Sale 97

7 Shifts

SEPTEMBER 15, 2021

In the restaurant industry, every bit counts. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. In this blog post, we will discuss suggestive selling and how it can improve your restaurant's bottom line. What is suggestive selling? Better guest experience.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

7 Shifts

MARCH 16, 2022

A restaurant earns its reputation primarily from two things: its food and its service. That's why it is important to learn how to motivate your restaurant employees. There's more to life than work, so it's important to be respectful of your staff's obligations and interests outside of the restaurant's walls. Be Flexible.

Front of House 370

Front of House Back of House Communication Customer Service 370

MBB Hospitality

NOVEMBER 28, 2023

Navigating the turbulent waters of the restaurant industry requires resilience, adaptability, and a keen understanding of the market. In challenging times, restaurant survival becomes an art form, mastered by those willing to innovate and persevere. It’s not just about reacting to change, but anticipating it.

Loyalty Program 52

Loyalty Program Customer Service Customer Experience Social Media 52

Cheetah

MAY 11, 2021

In May, the fantastic news we’ve all been waiting for finally came: San Francisco officially moved into the yellow tier (minimal risk), allowing indoor restaurants, bars, breweries, and wineries to reopen at 50% indoor capacity! Restaurant Reopening Requirements. We recommend you read it here before reopening. Stock Up on Inventory.

Back of House 148

Back of House Front of House Food Supply Coaching 148

Restaurant365

JUNE 9, 2021

Data drives successful restaurants. You can use data to improve restaurant operations, both in your front of house (FOH) and back of house (BOH). Both BOH and FOH restaurant KPIs deserve a closer look to help protect your profitability. Both BOH and FOH restaurant KPIs deserve a closer look to help protect your profitability.

FOH 78

FOH BOH Front of House Back of House 78

Restaurant Engine

APRIL 26, 2023

That’s because it’s one of the most critical marketing tactics you can utilize to grow your restaurant. Bottomline – the experience you provide future and current diners impacts your restaurant. So, let’s look at four ways restaurants can create customer engagement. #1: Have customers make reservations through text.

Email Marketing 105

Email Marketing Loyalty Program Social Media Mobile Ordering 105

Restaurant365

JANUARY 27, 2022

Restaurant operators have chosen to go digital to ensure customers’ health and safety as these touchless menus can help mitigate virus spread. In Hospitality Technology’s 2021 Customer Engagement Technology Study , it was found that 37% of diners prefer to dine at restaurants that do not have a paper/physical menu.

Mobile Ordering 148

Mobile Ordering Social Media Customer Experience Online Ordering 148

Open for Business

NOVEMBER 21, 2022

When it comes to tech tools for restaurants, some places only want a basic restaurant waitlist app. But today, pretty much all restaurateurs rely on at least some restaurant technology. In fact, restaurants use an average of 3 technology tools to manage their back offices alone. Restaurant365.

Food Safety 78

Food Safety Email Marketing Mobile Ordering Website Management 78

Restaurant365

JULY 24, 2020

Shelter-in-place orders, dine-in restrictions and diners’ hesitation to eat out have combined to prompt restaurants to shift their focus to takeout and delivery. Ghost kitchens cut the cost of real estate and labor by reducing the restaurant model to accommodate off-premise food sales. What is a ghost kitchen?

Front of House 147

Front of House Online Ordering Kitchen Safety Customer Service 147

Lavu

MARCH 11, 2020

Understanding Restaurant Management Software. The restaurant industry has been evolving consistently over the years. From the introduction of point of sale (POS) systems to accounting systems, technology is changing the ways restaurants operate today. Why do you need restaurant management software?

Management 78

Management Management Cash Management Mobile Ordering 78

7 Shifts

NOVEMBER 1, 2022

Restaurant owners and operators wear a lot of hats. And the big restaurant brands are only getting bigger , making it even harder to stand out. You need to put yourself in front of diners, get them in your door, and turn them into ambassadors of your restaurant that come back and tell their friends about you. Table of Contents.

Seating 221

Seating Email Marketing Marketing SEO 221

Restaurant365

NOVEMBER 26, 2019

Restaurant management software can streamline restaurant operations, helping you become more efficient and profitable. However, not all restaurant management systems are created equal — and the tools you have access to can play a large role in your success. Cloud-based management. Automated tracking of sales and taxes.

2020 117

2020 Management Management Mobile Ordering 117

Buzztime Business

DECEMBER 26, 2023

Why write New Year’s resolutions when you can use these 5 bar and restaurant goals instead? Resolution #1 – Boost Check Averages It’s the holy grail of bar and restaurant goals: bigger checks. Action: Tune Up Your Playlist Adjust your playlist by daypart as one of your bar and restaurant goals. Put fun on the menu.

2024 97

2024 Bar Email Marketing Loyalty Program 97

The Restaurant Times

JULY 28, 2020

The technology-driven delivery platform has also fuelled the demand for cloud kitchens, also known as dark kitchens, virtual restaurants, ghost kitchens, and delivery-only restaurants. Let’s uncover some of the common mistakes in this blog post. Improper Food Costing. Common Mistakes That Can Ruin Your Ghost Kitchen.

Customer Service 85

Customer Service Online Ordering Email Marketing Delivery 85

The Rail

MARCH 21, 2023

By Andrea Abbondanza, Contributor In our previous QR blog post , we looked at seven reasons why your restaurant should start using QR codes and the immense benefits they provide both your guests and your staff. QR Code Placement in Restaurant QR code menus offer great versatility compared to traditional paper menus.

Social Media 111

Social Media Email Marketing Front of House Loyalty Program 111

Restaurant365

DECEMBER 20, 2021

As a restaurant finance or accounting leader, you and your team can play a unique role in supporting your operations team. Your restaurant group’s profit margin depends on two areas: top-line revenue and controlling expenses. Why restaurant finance should guide restaurant operational efficiency.

Operations 78

Operations Leadership Point of Sale Cash Management 78

Restaurant365

DECEMBER 17, 2019

Restaurants are unique businesses that come with their own specific set of startup costs. Your average restaurant labor cost and restaurant food cost will vary based on your type of concept, location, size, and other details. Before rushing to open your doors, you need to understand your restaurant costs.

Point of Sale 120

Point of Sale License Insurance Employee Relations 120

Sling

AUGUST 30, 2021

At first glance, hospital marketing (or HM for short) may seem like a job reserved for hotels and resorts. Hospitality marketing is common among hotels and resorts that depend on customer experience for their livelihood, but it can also be beneficial for restaurants , bars , coffee shops , and food trucks , just to name a few others.

Hospitality 78

Hospitality Marketing Website Management Customer Experience 78

EATER

AUGUST 30, 2022

A decade into the “Jiro” era, omakase has become both a rarified experience — and one that’s rife for future experimentation In 2013, even though I could not afford it (not like there was a time when I could afford it), I saved up my money and got a reservation at Sushi Nakazawa soon after it opened. The laughter and — god, really?

Customer Experience 106

Customer Experience Fine Dining 2013 Reservations 106

Restaurant365

FEBRUARY 4, 2021

Some are predicting a potential boom in the restaurant industry in the post-pandemic era. Consumers are ready to return to restaurants, and companies are innovating with new business models and new locations. Other increases come from a regular cost-of-living adjustment. How to calculate labor cost.

Restaurant Law 78

Restaurant Law Point of Sale BOH Customer Service 78

Restaurant365

APRIL 4, 2022

Restaurant365’s mission is to help restaurants thrive. With so much change brought on first by the pandemic and more recently by supply chain and labor crunches, this first stop on Restaurant365’s Restaurant Transformation Tour hit the stage at just the right time. The Restaurant Industry Is Embracing Restaurant Technology.

Point of Sale 78

Point of Sale Technology Customer Experience Mobile Ordering 78

Focus POS

MARCH 18, 2022

5 Restaurant Online Ordering Facts All Restaurateurs Should Know. The last few years have been rough on the restaurant business, which has weathered supply chain issues, labor shortages, rising food costs, a pandemic, and cutthroat competition. Of course, loyalty programs shouldn’t be reserved just for dine-in customers.

Online Ordering 78

Online Ordering Ordering Loyalty Program Mobile Ordering 78

Restaurant365

MARCH 13, 2020

As a restaurant owner or operator, you’re no doubt feeling the effects of the coronavirus. According to restaurant industry research group Technomic , one-third of Americans say they plan to stick closer to home and dine at restaurants less frequently due to fear of the spread of the virus, also known as COVID-19.

Mobile Ordering 167

Mobile Ordering Online Ordering Food Order Events 167