SpotOn

MAY 13, 2024

  From crafting a summer menu that celebrates seasonal ingredients to offering cool beverages can enhance customer loyalty, adapting to the busy season with innovative menu ideas and online ordering can set your restaurant apart. Embrace the summer as an opportunity to shine, attract a crowd, and build lasting customer loyalty.

Seasonal Menu 98

Seasonal Menu Outdoor Email Marketing Loyalty Program 98

Modern Restaurant Management

AUGUST 16, 2023

Many food and beverage establishments have seen success with technology — such as contactless options, automation to support changing workforces and innovative customer loyalty strategies — in their endeavors to meet the demand for safer and more convenient dining experiences.

Loyalty Program 167

Loyalty Program Mobile Ordering Dietary Restrictions Point of Sale 167

Modern Restaurant Management

JANUARY 8, 2024

Other advancements include: integrating data from various sources, including social media, reviews, and loyalty programs, to gain a holistic view of customer behaviour as well as as well as the implementation of real-time analytics for immediate insights into customer behaviour and preferences. Nothing is fraud proof.

2024 215

2024 Loyalty Program Cash Management Customer Experience 215

Modern Restaurant Management

JANUARY 3, 2024

In 2024, brands will continue to overcome the challenge of accessing and aggregating this valuable owned data to cultivate this level of hospitality and long-term brand loyalty. Stored value will also emerge as a critical element in loyalty programs, offering added flexibility and customer benefits. – Joe Hand Jr.,

2024 132

2024 Loyalty Program Customer Experience Customer Service 132

Modern Restaurant Management

FEBRUARY 5, 2024

In this edition of MRM Research Roundup, we feature pizza predictions, Valentine's Day menu trends and lots about loyalty. Consumers Love Loyal Eighty-five percent of consumers are joining loyalty programs, and restaurant merchants know they need to capitalize. According to the 21st Annual U.S.

2024 196

2024 Loyalty Program Food Order 2030 196

Modern Restaurant Management

JULY 23, 2021

This year, 42 percent of restaurant brands plan to invest in customer loyalty programs. As consumer adoption continues to grow, restaurants can look to three key mobile marketing strategies to increase visits and drive loyalty and engagement across mobile. Restaurants must make loyalty programs accessible and convenient.

Loyalty Program 223

Loyalty Program Mobile Ordering Download Email Marketing 223

7 Shifts

OCTOBER 9, 2019

Engage your Customers with Loyalty Programs Restaurant loyalty programs have come a long way from the days of the “10 stamps on a business card = 1 free beverage” system. There are a few things you can do to take your loyalty program to the next level. Use a loyalty program to keep customers engaged.

Loyalty Program 284

Loyalty Program Marketing Social Media Mobile Ordering 284

7 Shifts

SEPTEMBER 15, 2021

Have bartenders or beverage directors go through pairings for dishes—and give servers notes on how to speak about them. Create a loyalty program. Restaurant loyalty programs are highly effective in increasing both customer spend and customer visits. Nothing lights a fire in teams like a bit of friendly competition.

Loyalty Program 195

Loyalty Program Customer Experience Customer Service Point of Sale 195

Modern Restaurant Management

OCTOBER 18, 2021

We saw “homegating” become a trend in 2020 and have concluded that because of the innovations being introduced in the space, it will continue for years to come as consumers are now accustomed to enjoying direct-to-consumer food and beverage options. In fact, The Distilled Spirits Council reported that U.S. sales rose 7.7

Loyalty Program 197

Loyalty Program Online Ordering Mobile Ordering Beverage 197

Modern Restaurant Management

FEBRUARY 14, 2023

Unfortunately, many restaurants are using archaic training programs, so update your training to be current, relevant, and tech driven. When you invest in modern training programs, your employees better understand (and comply with) safety and QA protocols and deliver safer experiences for guests. Boost safety and quality protocols.

Food Safety 189

Food Safety Kitchen Safety Loyalty Program Employee Relations 189

Modern Restaurant Management

NOVEMBER 19, 2021

At least 95 percent of operators said their restaurant experienced supply delays or shortages of key food or beverage items in recent months, according to a September survey of 4,000 restaurant operators. Create a Customer Loyalty Program. Loyalty programs drive repeat traffic by offering discounts based on the number of visits.

Marketing 189

Marketing Loyalty Program Social Media Food Supply 189

Modern Restaurant Management

DECEMBER 21, 2022

Spirit-based, ready-to-drink beverages will continue show vast white space, and bourbon should continue to thrive. Expand Customer Loyalty : This year, many restaurants didn’t necessarily see a drop in topline sales, but instead suffered drops in visit frequency. " – John Oakes, Revenue Management Solutions CEO.

2023 197

2023 Loyalty Program Mobile Ordering Customer Experience 197

Modern Restaurant Management

AUGUST 11, 2021

As a result, the restaurant saw a 62 percent increase in loyalty member sign ups and received over 7,000 check-ins from existing loyalty members in just two weeks. So, whether it be a small dish or beverage as part of a loyalty program, small tokens are key to fostering personal connections with your customers.

Loyalty Program 198

Loyalty Program Social Media Mobile Ordering Online Ordering 198

7 Shifts

NOVEMBER 9, 2022

Consumer-facing industries like food & beverage see more short-term purchases based on emotional triggers—which means maintaining a healthy bottom line becomes a challenge without a dedicated customer base. Customers love a good story and when they get to see real people behind the services, it creates trust and loyalty.

Email Marketing 195

Email Marketing Loyalty Program Social Media Point of Sale 195

Clover - Restaurants

MAY 2, 2024

Interestingly, positive word-of-mouth can create a halo effect on the products, services, and experiences you offer–and can help enhance customer loyalty and your brand identity. In the food and beverage industry, concierge services can extend beyond table reservations.

Customer Service 52

Customer Service Loyalty Program Healthcare Social Media 52

Open for Business

JANUARY 26, 2023

Start a loyalty program Online ordering Piggyback on special events Buy X, get Y free Guest chef or pop up Personalize offers Influencer event Social promotion Jump on seasonal trends Industry night happy hour Invite guests back What are restaurant promotions? Start a loyalty program Every restaurant prizes its loyal customers.

2023 122

2023 Loyalty Program Social Media Seasonal Menu 122

Modern Restaurant Management

SEPTEMBER 14, 2022

AI is a program developed by humans to respond to a set of instructions under specific environments. AI programs factor in various variables like human response patterns, scenarios, locations, languages, and more to deliver what is expected of them. But before we learn more about it, here is a quick recap of what AI and ML are.

Front of House 211

Front of House Mobile Ordering Loyalty Program Back of House 211

Modern Restaurant Management

MAY 9, 2022

Watch percentages of alcoholic beverages, appetizers and desserts sold by transaction. Finding a way to upsell items such as alcoholic beverages, salads or desserts can deliver a higher average check. The add-on attachment rate tells operators what’s NOT on the check. Consider the value equation.

2022 189

2022 Loyalty Program Point of Sale 2021 189

Lavu

NOVEMBER 17, 2023

This low profit margin can be attributed to the high overhead costs associated with running a restaurant, including rent, labor, food and beverage costs, and utilities, often account for a major chunk of your expenses, making it challenging to increase your restaurant profit margin. 3 Ways to Improve Your Restaurant Profit Margins 1.

Fast Casual 123

Fast Casual Fine Dining Food Truck Loyalty Program 123

Modern Restaurant Management

JULY 30, 2020

In early March at Oracle's Food & Beverage conference held prior to the COVID-19 outbreak shutdown, Modern Restaurant Management (MRM) magazine discussed the company's plans for products and services designed to help Mom and Pop restaurants with Chris Adams, VP of Strategy for Oracle F+B about their future plans in the above video.

Technology 153

Technology Operations Loyalty Program Point of Sale 153

Chowly

FEBRUARY 23, 2024

The restaurant industry’s optimism rests on customer loyalty, with 9 in 10 consumers considering dining out an essential lifestyle choice. Additionally, 81% of potential consumers express likelihood in joining loyalty programs, signaling a growing appetite for personalized and rewarding dining experiences.

2024 96

2024 Loyalty Program 2023 Point of Sale 96

Modern Restaurant Management

AUGUST 17, 2020

Fatigued by cooking at home, consumers are anxious to dine at their favorite restaurants according to a new Oracle Food and Beverage study. A consumer's brand loyalty was also impacted during recent events, with 33 percent of overall respondents citing an increase in loyalty to the brands they frequented during stay-at-home-orders.

2020 197

2020 Loyalty Program Mobile Ordering Fast Casual 197

Future Food

SEPTEMBER 6, 2023

Not only is QIC actively supporting retailers by creating a convenient interface to connect customers with jobs in the respective centres but they are strengthening loyalty to the local QIC shopping centre. Soul Origin , adding value to memberships with loyalty rewards programs.

Hospitality 78

Hospitality Loyalty Program Retail Food 78

Future Food

SEPTEMBER 4, 2023

Not only is QIC actively supporting retailers by creating a convenient interface to connect customers with jobs in the respective centres but they are strengthening loyalty to the local QIC shopping centre. Soul Origin , adding value to memberships with loyalty rewards programs.

Hospitality 78

Hospitality Loyalty Program Fast Casual Food 78

Restaurant Business

DECEMBER 2, 2022

Utilizing data to own the entire customer experience can help boost brand loyalty—and increase repeat visits—by enhancing the post-dining experience. Likewise, if a diner dines alone and orders an entree and one beverage, operators can consider a beverage deal or appetizer special to boost sales.

Customer Experience 98

Customer Experience Loyalty Program Email Marketing Coupons 98

Modern Restaurant Management

JUNE 15, 2021

By improving customer loyalty and increasing revenue through the smart use of technology from the public-facing part of the business all the way to the back-of-house prep, sourcing, and staffing. Restaurants can also track food and beverage stocks through software and online aggregate buying services such as Foodbuy.

Technology 203

Technology Loyalty Program Front of House Online Ordering 203

SpotOn

APRIL 8, 2024

Pair it with wine It's no secret that women prefer wine over beer when it comes to adult beverages. Offer a complimentary beverage If you have a popular low-cost well drink , you could offer it complimentary without breaking the bank. Adding more expensive items like these are also a great way to increase revenue.

2024 98

2024 Seasonal Menu Social Media Loyalty Program 98

Modern Restaurant Management

JANUARY 12, 2022

But despite these concerns, 46 percent of people noted they will eat out daily to several times a week in coming months and showed a growing loyalty to their favorite brands. ” The results are part of an Oracle Food and Beverage survey conducted by Untold Insights in September 2021. Latest Beverage Trends.

2022 215

2022 Mobile Ordering Guest Recovery Point of Sale 215

Open for Business

MAY 19, 2023

And showing that you’re aware of the latest trends can attract new guests, build loyalty, and raise your profile. Credit: Getty Images Subscriptions and loyalty programs keep people coming back Restaurant owners are always looking for ways to deepen the connection between their business and their customers.

2023 78

2023 Hospitality Loyalty Program Email Marketing 78

Modern Restaurant Management

JANUARY 12, 2023

Not everyone shows up, but for the majority who do, that's where our culture of trust, loyalty, and fun are built and solidified." Such numbers are not too large to create a gratitude program where small but meaningful, personalized gifts, awards, and other distinctions are delivered to every team member.

Transportation 199

Transportation Loyalty Program Fast Casual Fine Dining 199

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. For more information, visit: sba.gov/paycheckprotection. According to Administrator of the U.S.

Mobile Ordering 197

Mobile Ordering Webinar Loyalty Program Online Ordering 197

Modern Restaurant Management

NOVEMBER 11, 2019

SevenRooms released its “Checking In For F&B” report, which uncovered the most important things to today’s traveler when it comes to food and beverage at hotels. Loyalty rewards for their restaurants and bars: Almost 1 in 3 (32 percent). ” Building Loyalty. What’s Important to Travelers.

Travel 118

Travel Food Hotels Loyalty Program 118

Modern Restaurant Management

APRIL 27, 2020

Additional funding has been allocated for the Paycheck Protection Program (PPP ). To make it easy for restaurants of all sizes and types to adapt to these changes, OpenTable is introducing a new Open Door ’ pricing program. For more information, visit: sba.gov/paycheckprotection. According to Administrator of the U.S.

Webinar 185

Webinar Loyalty Program Online Ordering Social Media 185

The Restaurant Times

JANUARY 14, 2022

There is a high probability that the concept of a waste-free restaurant can prove to be the next big thing in the US food & beverage sector. If you plan to serve liquor, you also need to get a liquor license from the state’s Alcoholic Beverage Control agency. It can help design specific waste reduction programs.

Waste 98

Waste License Loyalty Program Website Management 98

Modern Restaurant Management

SEPTEMBER 15, 2021

15 percent have ordered alcoholic beverages with food for delivery or takeout, on par with the 18 percent of Canadians that say they’re likely to do this. At the same time, restaurants should reimagine their loyalty engagement strategies and expand the ways in which consumers can earn rewards. Paytronix Systems, Inc.,

2021 178

2021 Loyalty Program Retail Online Ordering 178

Modern Restaurant Management

JANUARY 19, 2022

We’re able to optimize loyalty to our brands, understand what our consumers are interested in today, and uncover what else they might be interested in tomorrow. We wouldn’t want to offer our citrus smoothie mom a coffee or a matcha beverage if that’s not something she’s historically shown any interest in.

Food Supply 199

Food Supply Restaurant Law Email Marketing Mobile Ordering 199

Squirrel Systems

MAY 25, 2021

Examples of extended functionality include adding online order processing from third-party delivery platforms, delivery, and loyalty and gift cards to your POS. Loyalty Loyalty is often something that restaurants start to think about as they grow and mature. We look at this more deeply in the next section.

POS 52

POS Loyalty Program Cash Management Point of Sale 52